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NSDL e-Governance Infrastructure Complaints & Reviews

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Updated: Jan 16, 2026
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NSDL e-Governance Infrastructure reviews & complaints page 192

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S
Singhkapi
Jun 21, 2017
Resolved
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Address: Pune, Maharashtra

Please provide status of my pan card application.

A completed application was received in your office on june 9th, need status urgently because i need to open a bank account.

There is no way to check the status of my application, that is why i sent this enquiry. If there is another way to check the status, please advise.

Please respond to my e-mail : [protected]@gmail.com.
Aug 7, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jul 04, 2017
NSDL e-Governance Infrastructure Customer Care's response
Inconvenience caused is highly regretted. Kindly provide us with your Acknowledgement number to check & resolve your grievance.
Ack [protected]
name: rajiya
father: ramjan
dob: 01/01/1974
category: individual
Status: Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.
sir pan card banawa dijiye pls
Ack no: [protected]
name: Malti devi
father: chheda lal
dob: 01/01/1974
categori: individual
Status Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.
sir bana dijiye pan card ke bina bank wale bhaga rahe hai
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    Nannu1506
    from Noida, Uttar Pradesh
    Jun 21, 2017
    Resolved
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    Address: Gurgaon, Haryana, 122001

    I applied for pan card correction through karvy, authorized agent on may 11, 2017 and i was told it'll be delivered in a month's time. I checked the status online and it's still showing under process. Someone visited my registered address for address verification some 10 days ago and he told me that i'll get my card delivered in 3-4 days, but nothing to date.

    Please look into it and get the needful done.

    Ashish
    [protected]
    Aug 6, 2017
    Complaint marked as Resolved 
    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
    Jun 21, 2017
    Updated by Nannu1506
    Acknowledgement number is [protected]
    Verified Support
    Jul 04, 2017
    NSDL e-Governance Infrastructure Customer Care's response
    Kindly provide us with your 15 digit PAN acknowledgement number to check the status.
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      T
      taddy pogo
      from Vadodara, Gujarat
      Jun 21, 2017
      Resolved
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      Address: Surat, Gujarat, 395006

      I am jay bhanderi from surat... My pan card was return at mumbai from surat... Please deliver my pan card at my residential address... As soon as possible... All the pan card and my contact related information give u below part..

      Acknowledgement no.
      (N-[protected])

      Pan no (Cvipb6165j)

      Contact no ([protected])

      Add (34 panchvati soc, near syam dham mandir, sarthana jakatnaka, surat)

      Pin code (395006)

      Hope u reply my email
      Thank you sir
      Aug 6, 2017
      Complaint marked as Resolved 
      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
      Jun 21, 2017
      Updated by taddy pogo
      Please send me my pan card at my address as soon as possible...
      Verified Support
      Jul 04, 2017
      NSDL e-Governance Infrastructure Customer Care's response
      Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
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        A
        Ajitsharma83
        from Bengaluru, Karnataka
        Jun 21, 2017
        Resolved
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        Address: Pune, Maharashtra, 411016
        Website: www.tin-nsdl.com

        Acknowledgment number : [protected]
        Vandana vishwakarma
        Category : individual

        Status :
        Income tax department (Itd) database shows that you may have been issued pan in your name. Itd yet to inform status of your application.
        What should i do next.

        They are not reachable on their customer care no.

        Now i wanted to know about my pan card when made.

        My email id is: [protected]@gmail.com
        Contact no is [protected]
        Aug 5, 2017
        Complaint marked as Resolved 
        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
        Verified Support
        Jul 04, 2017
        NSDL e-Governance Infrastructure Customer Care's response
        Income Tax database shows that you may have already been issued PAN in your name earlier, hence the application is mark for investigation.
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          R
          Rupam Chutia
          from Bokakhat, Assam
          Jun 21, 2017
          Resolved
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          Resolved

          Address: Tinsukia, Assam, 768192

          Sir,
          Due to wrong password attempt my nps account got lock. Now i remember password but my account is not opening. For solve above i already load a complain - acknowledgement no-[protected]
          Pran[protected] subscriber name-rupam chutia. Father name-purandar chutia. Dob-29/10/1979 [protected]@gmail.com
          Please open my account or re issue i pin against my pran. My register cell no is -[protected]
          Aug 5, 2017
          Complaint marked as Resolved 
          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
          Verified Support
          Jul 03, 2017
          NSDL e-Governance Infrastructure Customer Care's response
          This has reference to the query/grievance raised at “Consumer Forum”.

          We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

          For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
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            J
            J Kiran
            from Virarajendrapet, Karnataka
            Jun 21, 2017
            Resolved
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            Resolved

            Address: 570004
            Website: www.tin-nsdl.com

            I had applied for pan correction on behalf of my father but due to some technical error probably server was down, my payment got bounced and shown a message refund will be initiated. I paid through debit card on 6th june 2017 till now i have yet to receive the refund. I only see deduction in bank account statement please refund me asap. I have done transaction 2 times none of it came back.

            Pan no is avnpj4408r
            Token no: [protected]
            Ack no: [protected]
            Jul 1, 2017
            Complaint marked as Resolved 
            My complaint was resolved on 29th june. Thank you
            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
            Jun 29, 2017
            Updated by J Kiran
            Issue not yet solved its been 21days already Still no refund and when i tried to call customer care call center the call gets disconnected frequently i tried 7-8 times all those times the call got disconnected please resolve this issue asap.

            thank you
            Acknowledgment Number : [protected]
            Name : MOHD SADDAM
            Category : Individual
            Status : Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.

            why NSDL shows my application status pending??
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              R
              Rjvrao
              from Ernakulam, Kerala
              Jun 20, 2017
              Resolved
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              Address: 605110

              Sir, my pran no. Is[protected] name r. Jothi venkadeswara rao. I forget my password and after consequtive 5 attempts, it's blocked. So kindly send me the new password to my email i'd [protected]@gmail.com and my mobile number is [protected]. Please consider my case very urgent and send me the new password.

              Thanking you.
              Yours faithfully
              R. Jothi venkadeswara rao
              Jul 24, 2017
              Complaint marked as Resolved 
              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
              Verified Support
              Jun 23, 2017
              NSDL e-Governance Infrastructure Customer Care's response
              Dear R. Jothi,

              This has reference to the query/grievance raised by you.

              We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

              For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
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                R
                Rukmini Vishnubhotla
                from Tadepallegudem, Andhra Pradesh
                Jun 20, 2017
                Resolved
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                Address: 534204
                Website: www.onlineservices.nsdl.com

                Sir/madam,

                I have applied for new pan card on 17th june 2017 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

                "thank you for using online facility for pan application.

                If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                But when i checked my application status today, it was shown "sorry, no record found."

                Please check my application

                Thanking you
                Rukmini vishnubhotla
                Aug 4, 2017
                Complaint marked as Resolved 
                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                Verified Support
                Jul 04, 2017
                NSDL e-Governance Infrastructure Customer Care's response
                Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.
                Hi,
                Even i Filed yesterday for pan change request and after confirming the acknowledgement, i thougtht to check the pan status and given acknowledgment number and found that Sorry, No record found in application status.

                regards
                bijukumar
                I have same problem I applied on 08/07/17 acknowledgment no. N- [protected] . Please check my application.
                Acknowledgement no. [protected]
                Date applied 4th aug 2017
                I am also facing same problem getting sorry record not found.

                I have filled application using ekyc do I need to post documents as I dint get option to upload same while filling form.
                Sir/madam,

                I have applied for new pan card through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

                "thank you for using online facility for pan application.

                If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                But when i checked my application status today, it was shown "sorry, no record found."

                Please check my application

                Thanking you
                Tushar Jha
                Sir/madam,

                I have applied for new pan card through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

                "thank you for using online facility for pan application.

                If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                But when i checked my application status today, it was shown "sorry, no record found."

                Please check my application

                Thanking you
                venkatesh
                Sir/madam,

                I have applied for new pan card on 24th Aug 2017 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

                "thank you for using online facility for pan application.

                If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                But when i checked my application status today, it was shown "sorry, no record found."

                Please check my application

                Thanking you
                Babita Pankaj Chahar

                And plz inform me on my mail id that is [protected]@gmail.com
                Sir/madam,

                I have applied for correction in pan card on 29th Aug 2017 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

                "thank you for using online facility for pan application.

                If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                But when i checked my application status today, it was shown "sorry, no record found."

                Please check my application

                Thanking you
                Sushilaben N Jhaveri
                I have applied for correction in pan card on 29th Aug 2017 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

                "thank you for using online facility for pan application.

                If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                But when i checked my application status today, it was shown "sorry, no record found."

                Please check my application

                Thanking you
                Sushilaben N Jhaveri
                [protected]
                Sir/madam,

                I have applied for new pan card through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

                "thank you for using online facility for pan application.

                If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                But when i checked my application status, it was shown "sorry, no record found."

                Please check my application

                Thanking you
                sahil
                Sir/madam,

                I have applied for new pan card through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

                "thank you for using online facility for pan application.

                If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                But when i checked my application status, it was shown "sorry, no record found."

                Please check my application

                Thanking you
                Gulappa
                Acknowledgement no. [protected]
                Date applied 18th November 2017
                I am also facing same problem getting sorry record not found.
                Acknowledgement no. [protected]
                Date applied for correction/updating of pan on 30th November 2017.
                I am also facing same problem getting sorry record not found while trying to check status.
                Dear Sir
                I have applied for pan card through e-kyc and i got application form with knowledge number : "[protected]" after payment and adhaar card authorization but the status in NSDL site shows no record found please help.

                Thank you
                Mirsad PP
                Dear Sir
                I have applied PAN card through E-KYC and on successful completion of application I received acknowledgement with number [protected] .. But when Iam checking my application status always its showing no records found. Please help. Thank you
                Dear Sir
                I have applied PAN card through E-KYC and on successful completion of application I received acknowledgement with number [protected] .. But when I am checking my application status always its showing no records found. Please help. Thank you
                APPLICATION NUMBER- [protected]
                fee - Rs. 115
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                  N
                  Nagarajan VS
                  from Mumbai, Maharashtra
                  Jun 20, 2017
                  Resolved
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                  Resolved

                  Address: Pune, Maharashtra, 411016
                  Website: [email protected]

                  Sir,
                  Sub:- acknowledgement/status of
                  Receipt of additional documents
                  By your office.
                  Application type:- pan - correction in
                  Pan data.
                  Acknowledgement no.
                  N-[protected]
                  Refer to your query on e-mail, following additional documents, were duly submitted to your pan - pune office, by post.
                  1. Copy of my aadhaar card.
                  2. Copy of office id card of the gazetted
                  Officer issued identity certificate.
                  However, i didn't received any communication on the subject of receipt of those documents, so far.
                  Or, there is no information from your end stating that documents are in order or under consideration.
                  In this juncture, i have sent soft copies of the above documents to you, vide my e-mail on 14june17.
                  Please consider my request to confirm the receipt and thereby your actions, at your earliest, sir.
                  Thanking you, sir.
                  Regards,
                  Nagarajan vs
                  Pan no. Avmps9218d.
                  Aug 5, 2017
                  Complaint marked as Resolved 
                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 04, 2017
                  NSDL e-Governance Infrastructure Customer Care's response
                  Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
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                    R
                    R S Kardam
                    from Delhi, Delhi
                    Jun 20, 2017
                    Resolved
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                    Resolved

                    Address: Jaipur, Rajasthan, 302012

                    Respected sir
                    I apply for the correction in my pan number abipr4468c which is issued by income tax office ahmedbad gujrat.in gujrat father name is written with name of person my name is revti sharan, my fahter name is shri hardas singh and my grand father name is shri fagana singh, when i applied for pan in gujrat my father name is written with my name and my grand father name is written with my father name. Now i applied to correct my name and father name on 31.01.2017 and relevant documents with application has also been sent to "'nsdl e-governance infrastructure limited, 5th floor, mantri sterling, plot no. 341, survey no. 997/8, model colony, near deep bungalow chowk, pune - 411016"whenever i checked status of my pan it was written'

                    Authentication of aadhaar given in your pan application with uidai database using demographic details (Name/date of birth/gender) given in your pan application has failed.
                    You are advised to provide necessary clarification for processing of your application with aadhaar within one month of the intimation. Alternatively, you may provide your confirmation to process your application without aadhaar.in the event of non-receipt of any clarification within one month of intimation, your application will be processed without aadhaar"
                    I have been correction in my aadhaar and same has also been sent to 'nsdl e-governance infrastructure limited, 5th floor, mantri sterling, plot no. 341, survey no. 997/8, model colony, near deep bungalow chowk, pune - 411016
                    But no intimation was given to me still now.
                    So i request you that correction in my pan may please made earliest.
                    Two time email has also been sent on emaul id at [protected]@nsdl.co.in
                    Many times tried to contact on phone but no response.
                    With regards
                    Revti sharan
                    Aug 5, 2017
                    Complaint marked as Resolved 
                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 04, 2017
                    NSDL e-Governance Infrastructure Customer Care's response
                    The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
                    I have applied for pan number at 16/07/2017 i have recieved ecknowledge no.[protected] i havent recieved my pan card yet

                    Details:- SUNEEL KUMAR AGRAWAL
                    24/206 Arjun Nagar, Rewa
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                      Ashish3128
                      from Ajmer, Rajasthan
                      Jun 20, 2017
                      Resolved
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                      Resolved

                      Address: Ajmer, Rajasthan, 305001
                      Website: www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

                      Dear sir/madam,

                      I had applied for modification of pan details on https://www.onlineservices.nsdl.com on june 6, 2017. For some reason, while paying through sbi debit card the required amount, the transaction failed and my account was debited with rs.116.20. I tried once again but this time too the transaction failed and i was charged rs.116.20. It has been more than a week since then but i still haven't received the refund for these two transactions. The relevant details are mentioned herewith :
                      Date of transaction : june 6, 2017
                      Temporary token number : [protected]
                      E-mail id : [protected]@gmail.com
                      Total amount deducted : 116.20 x 2 = 232.40
                      Transaction id (From sbi) : ju[protected] and ju[protected]
                      Kindly initiate the refund process as soon as possible.

                      Thank you
                      Aug 6, 2017
                      Complaint marked as Resolved 
                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 04, 2017
                      NSDL e-Governance Infrastructure Customer Care's response
                      Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
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                        A
                        Alap Patel
                        from Ahmedabad, Gujarat
                        Jun 19, 2017
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                        Address: Pune, Maharashtra, 384130
                        Website: www.tin-nsdl.com

                        I have apply for new pan application but it is failed while authenticating the aadhar information so what should i do for getting back my application fees of rs 117.5? And what should i do for authentic my aadhar information online without any documents sending to nsdl?
                        Is there any procedure for bring my money back if i donot process further regarding to new pan application?

                        My temporary token no. Is [protected]
                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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                          Vasu Prasad
                          from Guntur, Andhra Pradesh
                          Jun 19, 2017
                          Resolved
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                          Resolved

                          Address: Guntur, Andhra Pradesh, 522017
                          Website: www.onlineservices.nsdl.com

                          Sir,

                          I had applied for pan using online facility, acknowledgment number :[protected] and i have digitally signed my application using e sign, i have uploaded my aadhaar document as proof..

                          On completion i received this message,

                          "thank you for using online facility for pan application.

                          If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                          But now when i check my pan application status it shows

                          "we have not yet received the supporting documents with respect to your pan application. Kindly submit the requisite documents to nsdl to enable us to process your pan application at the earliest. For further details, please read the guidelines and instructions or contact tin call center at[protected]"

                          Please check my application... And reply what i need to do..

                          Acknowledgment number : [protected]

                          .
                          Jul 31, 2017
                          Complaint marked as Resolved 
                          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 29, 2017
                          NSDL e-Governance Infrastructure Customer Care's response
                          Your PAN application is processed by NSDL and sent to Income Tax Department for updation of PAN details
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                            H
                            han solo
                            from Hardoi, Uttar Pradesh
                            Jun 19, 2017
                            Resolved
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                            Resolved

                            Hello, i applied for a new pan on 18th of june 2017 and i continued it's process choosing e-sign and took it successfully to the paying fees for it and then further process required to have authentication of aadhaar card and unfortunately my aadhar attached mobile number is lost few months earlier so i wasn't able to get the otp to fill the blank so this process instructed me to send the documents physically which i uploaded (Signature, photo and aadhar) on a previous page of the application and it suggested me to download or print the filled form with empty section of photo, signature and aadhaar so i want to know that is my application under process or it needs me to send documents and application physically or if not then can i get the refund! Kindly provide me the information please!
                            Jul 31, 2017
                            Complaint marked as Resolved 
                            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                            Jun 20, 2017
                            Updated by han solo
                            Hello, i applied for a new pan on 18th of june 2017 and i continued it's process choosing e-sign and took it successfully to the paying fees for it and then further process required to have authentication of Aadhaar card and unfortunately my Aadhar attached mobile number is lost few months earlier so i wasn't able to get the OTP to fill the blank so this process instructed me to send the documents physically which i uploaded(signature, photo and Aadhar) on a previous page of the application and it suggested me to download or print the filled form with empty section of photo, signature and Aadhaar so i want to know that is my application under process or it needs me to send documents and application physically or if not then can i get the refund! Kindly provide me the information please!

                            My Acknowledgement number - [protected]
                            Verified Support
                            Jun 29, 2017
                            NSDL e-Governance Infrastructure Customer Care's response
                            Information is insufficient to resolve your grievance. Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected]
                            Jul 06, 2017
                            Updated by han solo
                            I lost my Token Number but i do have the Acknowledgement number.
                            Jul 14, 2017
                            Updated by han solo
                            I want my refund immediately. Can you solve this out real fast
                            It's almost 1month now
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                              neen65
                              from Mysore, Karnataka
                              Jun 19, 2017
                              Resolved
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                              Resolved

                              Address: Chennai, Tamil Nadu, 682018
                              Website: www.npscra.nsdli.co.in

                              This is regarding the claim of money of the national pension scheme, after the sad demise of my husband. We applied for the money claim 3months back. Husband s name is mr unnikrishnan, account number:[protected].
                              We have got no sort of response from nsdl. We processed the claim request throught state bank of india, kaloor, cochin. When we contacted them, they said they have already processed and sent the documents to nsdl, and that we should contact the,.
                              I tried calling them, all their customer care numbers are busy 24/7. I even lodged a complaint online, but yet to recieve any update.
                              Jul 24, 2017
                              Complaint marked as Resolved 
                              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 23, 2017
                              NSDL e-Governance Infrastructure Customer Care's response
                              The concern shared will be analysed and the status will be sent to the email ID registered in the Permanent Retirement Account Number (PRAN).
                              I have submit my pan application in Feb. 2017 and sent all required document and application form to provide address. But my Pan card is not yet received, I am continue trying to contact with NSDL pan centre but their both contact number are always busy, I have also sent email, But not single reply to my emails from NSDL
                              NSDL e-Governance Infrastructure Customer Care's response, Jul 4, 2017
                              Verified Support
                              Inconvenience caused is highly regretted.Kindly e-mail your Query with your 15 digit ACK No to [email protected]
                              Frozen account
                              NSDL e-Governance Infrastructure Customer Care's response, Jul 3, 2017
                              Verified Support
                              This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address:

                              NSDL e-Governance Infrastructure Ltd.
                              1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013
                              We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
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                                D
                                from Vasai-Virar, Maharashtra
                                Jun 19, 2017
                                Resolved
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                                Resolved

                                Address: Thane, Maharashtra, 401305

                                I had applied for tan number through nsdl. I had received an acknowledgment number to trace its status. The current status says that tan allotment letter has been dispatched on 18th may 2017. But i have not received it yet.
                                I had contacted nsdl department for the same through emails and customer care number but they have been neglecting the mails and the customer care tells to contact nearest post office but they are not sharing consignment number. I had contacted nsdl department for the same through emails and customer care number but they have been neglecting the mails and the nsdl department palghar tells to contact nearest post office but they are not sharing consignment number.
                                Its already 1 months now from tan allotment but till date i have not received tan allotment letter.

                                Let me know when i will be able to get the allotment letter for the same

                                Acknowledgment number : [protected]
                                Name - vishnu vihar complex bldg no 4 co-operative housing society ltd

                                Regards
                                Jul 31, 2017
                                Complaint marked as Resolved 
                                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 29, 2017
                                NSDL e-Governance Infrastructure Customer Care's response
                                Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
                                Verified Support
                                Jun 29, 2017
                                NSDL e-Governance Infrastructure Customer Care's response
                                The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
                                Sir
                                mera pan card abhi tak nahin bana kyon. maine koi bhi pan card abhi tak nahin banbaya hai. Sir please mera pan card banao.
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                                  8
                                  8628889151
                                  from Dharmsala, Himachal Pradesh
                                  Jun 19, 2017
                                  Resolved
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                                  Resolved

                                  Sir, with humble request iwant to admit that iam a govt. Servant in hp. Unfortunatily my i-pin has been blocked. After several requests it has not been re-issued. So sir i want to update my phone number so that i can settle it through otp. My previous no is blocked also and i am unable to recieve sms also. Kindly entertain my new number[protected]. My pran no. Is[protected].
                                  Jul 25, 2017
                                  Complaint marked as Resolved 
                                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 23, 2017
                                  NSDL e-Governance Infrastructure Customer Care's response
                                  This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address:
                                  NSDL e-Governance Infrastructure Ltd.
                                  1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013
                                  We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
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                                    S
                                    surajk077
                                    from Delhi, Delhi
                                    Jun 19, 2017
                                    Resolved
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                                    Resolved

                                    Address: Gurgaon, Haryana, 122006
                                    Website: tin.tin.nsdl.com/tan2/servlet/PanStatusTrack

                                    Acknowledgment number : [protected]
                                    Name sunita devi
                                    Category : individual
                                    Complaint id 7935392

                                    Status :
                                    Income tax department (Itd) database shows that you may have been issued pan in your name. Itd yet to inform status of your application.
                                    What should i do next. Please help me out, i need urgent

                                    They are verify on phone and they provide complaint id as well 7935392

                                    Now i wanted to know about my pan card when made.
                                    Jul 30, 2017
                                    Complaint marked as Resolved 
                                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 29, 2017
                                    NSDL e-Governance Infrastructure Customer Care's response
                                    Income Tax database shows that you may have already been issued PAN in your name. We are following up with ITD for earliest resolution.
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                                      sridhar1975
                                      from Thiruvananthapuram, Kerala
                                      Jun 19, 2017
                                      Resolved
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                                      Resolved

                                      Address: 600095
                                      Website: cra-nsdl.com/CRA

                                      Pran #[protected] mr. Sridhar rajagopalan
                                      I had registered for atal pension yojana in aug 2015 and have been regularly depositing amount in the respective bank (Oriental bank of commerce) for the same.

                                      I tried to login to https://cra-nsdl.com/CRA/ using this pran # and it says "pran not found in database".

                                      Please resolve the issue asap.
                                      Jul 25, 2017
                                      Complaint marked as Resolved 
                                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 23, 2017
                                      NSDL e-Governance Infrastructure Customer Care's response
                                      Dear Sridhar,

                                      This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address:
                                      NSDL e-Governance Infrastructure Ltd.
                                      1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013
                                      We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
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                                        renu8721
                                        from Noida, Uttar Pradesh
                                        Jun 19, 2017
                                        Resolved
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                                        Resolved

                                        Address: Mumbai City, Maharashtra
                                        Website: tin.tin.nsdl.com

                                        I filed my pan card name change request through nsdl on 31st march '2017.
                                        The same was forwarded to income tax department on 21st april'2017, all the required documents (Aadhar card marriage certificate) have been sent to nsdl via email as i opted for online ekyc method.

                                        Till date, i have not received the pan card and the status is "your application for 'new pan card or/and changes or correction in pan data' is under process at income tax department" is same for past two months.

                                        I have call customer care n number of times but they do not have any update and every time the response is please call after 5-7 days. I understand there are large number of applications by all other citizens but then process needs to be fast forwarded.

                                        3 months is a too long time for any verification and name change to occur in some documents.
                                        Please look into this so that like other departments (Passport, aadhar) processing is fast and hassle free,
                                        Jul 17, 2017
                                        Complaint marked as Resolved 
                                        PAN card is now received . Thanks to NSDL and IT department.
                                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 29, 2017
                                        NSDL e-Governance Infrastructure Customer Care's response
                                        Kindly provide us with your 15 digit PAN acknowledgement number to check the status.
                                        Jul 05, 2017
                                        Updated by renu8721
                                        Acknowledgement number is [protected]
                                        This is still in same status, please connect with Income Tax Department. I need PAN CARD urgently.
                                        Acknowledgement number is [protected]
                                        This is still in same status, please connect with Income Tax Department. I need PAN CARD urgently.
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