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NSDL e-Governance Infrastructure Complaints & Reviews

3.5
Last updated Mar 30, 2024
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NSDL e-Governance Infrastructure reviews & complaints page 197

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P
Pradeep Chauhan1
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pan name change delay

Address:122001
Website:tin.tin.nsdl.com/tan/servlet/PanStatusTrack

My acknowledgement number is [protected]. Applied on 15th may, 2017 by paperless aadhar e-service for name correction. But application status is showing "your application for 'new pan card or/and changes or correction in pan data' is under process at income tax department" from 2 weeks. No phone numbers and no other communication mode has been provided....
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S
Shambhu786
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pan card is not received

Address:Varanasi, Uttar Pradesh, 221005
Website:tin.tin.nsdl.com

I am shambhu nath tripathi from varanasi. I have applied for a correction in my existing pancard details vide using correction application form in the month of april-2017 last week. Since, till date i have not yet received my corrected pan card. Whenever i check the status on website it always show that my request is - ("we have received the documents with reference to your application for 'new pan card or/and changes or correction in pan...
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S
shraddhadesai2
from Kolhapur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request redispatch pan card

Address:Sindhudurg, Maharashtra, 416520

Acknowledgment number : [protected]
Name :shraddha desai
Category : individual
Permanent account number (Pan) : ddppd3364b

Dear sir/madam,

This is shraddha desai and the above are my pan card details, but unfortunately still i have not received my pan card. Now when i checked the online status came to know that, it was returned back to nsdl due to wrong communication address. I require...
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S
Sowbhagya C Y
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment deducted but says payment was unsuccessful for token number for this application is 0008021520

Address:560090
Website:www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

Hi,

I tried to apply for pan card for my mother (Chikkapura yalemene sowbhagya) and the token number for this application is [protected].
After submitting all the details, i went through the bill desk to pay the inr 112 and after sucessfull payment at the bank site, it came back to nsdl website and said your payment was cancelled and it will be refunded, make a fresh payment.

Can somebody help me on this...
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K
kjmota
from Anand, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Subject to change mobile number

Address:Anand, Gujarat, 388325

Respected sir/mediam

My PAN number is AHCPP6063H I want to change my previous Mobile number [protected] used in PAN account. Now I want to update this Mobile number with new mobile number [protected]
I have submitted many complaints but unfortunately none of them have been solved. I request you please update my mobile number in my NSDL CRA account. That will be your most kindness...
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V
vinodmishra14284
from Aligarh, Uttar Pradesh
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Pan card complaint

Address:Moradabad, Uttar Pradesh, 244001

१. आपका कस्टमर केयर रेस्पोंसे बहुत ख़राब है, फ़ोन करने पर हमेशा व्यस्त बताता है, ऐसा क्यूँ? जबकि आप देश में पैन कार्ड जारी करने वाली सबसे बड़ी एजेंसी हैं|
२. आपका कस्टमर केयर...
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T
TanuK
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pan card status

Address:Pune, Maharashtra, 122002
Website:tin.tin.nsdl.com

Name: taruna kumari

Pan number: cmvpk2773d

I applied for new pan card one in first week of april, as i forgot to attach communication address, and status was: we have received the documents with reference to your pan application. However, the documents are not valid. I sent it via post a month ago. But status is still not changed from invalid proofs. Also, no one is attending call on[protected] and neither...
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A
arun kumar87
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of the pan application

I had applied for new pan card from NSDL onlines but transaction had failed for some reason which temporary token no.- [protected] & showing on screen that" Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days".I have request to NSDL for refund my amount.br...
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D
dharamdas tejwani
from Ajmer, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pan card not generated by nsdl on time

Address:Ajmer, Rajasthan, 305001
Website:www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

Dear sir /madam
I apply for 2 new pan card wide acknowledge no n - [protected] and n - [protected] on dated 26/02/2017 at nsdl
And submit all nessasory documents but till today no pan card no genrate i check status daily but always reply your request is under process at nsdl
Sir i want to know how much time nsdl want to genrate new no.
I want pan card at represantative assessee address and also submit...
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R
rahulgupta_0007
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NSDL Acc#881031228615300

Address:Pune, Maharashtra, 411016
Website:www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

Hi team,
I have received my e-pan copy of my pan card in which my signature printed in 180 degree (I. E mirror image) i have called the team and informed regarding the same on 26th may 2017. The team told me that resolution shall be provided in 48hrs (Person name: azhar). But when i call them on 1st jun 2017, they do not have any update and one of the representative on call told me that we will provide you the new acc. Number in next...
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B
big one
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pan not issued even after 5 months

Address:Jaipur, Rajasthan, 302016

[protected]
Name : mehtab ansari
Category : individual
Status : income tax department (Itd) database shows that you may have been issued pan in your name. Itd yet to inform status of your application.

We have applied in the month of feb 2017 still not received the pan. Also we have many times sent mail to nsdl but no response is received.

Further we tired reaching over call but no one...
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D
djaspreet39
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money not refunded after payment

Address:Mumbai City, Maharashtra, 400013
Website:www.onlineservices.nsdl.com

Hello sir,
Toady i applied for a new pan card. I have filled all details correctly but when i made the payment with internet banking sucessfully and the refference no. Is
Isbi[protected]igabkagfx8. And when the nsdl site reload it says your previous payment request has been canclled. Your money will be refunded back. Kindly make another fresh payment.
So i made another payment using my debit card and this payment was...
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R
Rajesh Kumar Puri
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-receipt of corrected pan

Address:Pune, Maharashtra, 411016

Sir,

This is regarding my pan card bearing no. Adppp0121r allotted to me by income tax department. The same pan is being used by me while filing income tax returns. And is also submitted to various authorities and departments wherever the pan is required.

I had shifted my residence, therefore to get the address updated in the records, i had applied for modification in the above vide acknowledgement no. N [protected]...
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S
Shivaguptafor You
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund the process fee

Address:Ghaziabad, Uttar Pradesh, 201010
Website:www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

When i m applying for my pen card i fill all the details and the last step is payment the pen fees. I paid to times the fees one form the net banking and one time from my debit card. When i was paid the processing it was said "your fees will be refund". I applied for the pen card from this website or portal https://www.onlineservices.nsdl.com/paam/endUserRegisterContact.html
My token no is [protected]. My name is shiva gupta. My pen...
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Srikanth Veldandi
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment has detected for two times and application done

Address:Warangal, Andhra Pradesh, 506002
Website:www.onlineservices.nsdl.com

I am srikanth, i applied my wife pavani veldandi pancard at online, payment has done but their is no application successfully applied. Amount has detected for 2 times, amount 00000112.75 has detected for 2 times from account.
I have applied on 26/05/2017

Getting error like this :

We thank you for using online pan application service of nsdl e-gov.
Your request is successfully registered with token...
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H
Hadiyel Hitesh
from Jamnagar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pran no not found in database

Address:380016

Dear sir/madam,

I open an atal pension yojana (Apy) when i try to reset my password using pran, it is showing "pran not found in database". Please resolve the issue as early as possible or send my password to my
Please inform as under my name, mo no, email id..

Name.. Hadiyel hitesh
Pran no.[protected]
Mo no. [protected]
Email id. Hitesh. [protected]@yahoo.com...
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P
poonamnasir
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Getting pran not found in database error while creating a-pin

Hi, i have opened atal pension yojana (Apy) with sbi online banking and contribute regularly. I have even got my pran no through sms but when i try to create i-pin it says "pran not found in database". I have also downloaded my pran card.

Can you please help me get this issue resolved for the below given details -

Poonam ashish pancharas
Pran[protected]...
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pradeep leelakrishnan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pan card change data processing fee not refunded

Hi,

I have applied for change in pan card data online for the pan babpr9486d through temp token number [protected] and made the payment via
Ref no sbi[protected]igabjhbvv4.

Amount dedbited but the update failed and got a message saying money will be refunded back to the account.

It has been more than a week but i haven't got the payment....
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A
avinashvc
from Kanchipuram, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pan card application status 091019701577836

Y pan acknowledgment number is [protected]. I applied for name change for pan card on 26th of march, 2017.

My pan status is still 'your application is under process at tin facilitation center. Kindly call[protected] for further processing of your application.'

I have applied for the the modification in pan details at a nsdl agent in bangalore and enclosed both aadhaar card as a proof.

I...
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Shayan Gupta
from Ingraj Bazar, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment failed but money not back my bank account.

Address:732101

Almost one week ago i applied for correction on pan card and i got the token number & the number is - [protected].in this token number i paid the chargeable amount but transaction failed and money will not back my account. Second time again i paid but same not success.
Please check and refund my amount. Two times my account will be debited but till now debited amount not will be credited.
Please credit my account shortly....
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