NSDL e-Governance Infrastructure Complaints & Reviews

Sir,
I have applied for PAN card update on 16-Feb-2022. I have paid for physical PAN copy and the physical card is dispatched by NSDL through their courier partner Velex. It is not delivered yet to me until 18-Mar-2022. Velex courier has not even attempted to deliver the PAN card and simply have updated the status as Delivered. Please look into the matter and make sure the PAN card is delivered to me.

PAN application number: [protected]

Velex courier behaviour is not professional and not worthy to be associated with Govt organization. Please partner with a courier company that is more committed to their business. A document like PAN card can easily be misused if your courier partner is lethargic.

This is the status from Velex courier tracking. Notice how they manipulate the data. The status time is not in order.

AWB NO : [protected]
Details
Shipment Location Status Remarks Status Date Status Time
TIRUNELVELI, TIRUNELVELI SHIPMENT DELIVERED 08 Mar 2022 14:01:06
TIRUNELVELI, TIRUNELVELI OUT FOR DELIVERY 15 Mar 2022 19:55:35
TIRUNELVELI, TIRUNELVELI TIME CONSTRAINT 15 Mar 2022 19:35:29
TIRUNELVELI, TIRUNELVELI OUT FOR DELIVERY 07 Mar 2022 16:48:27
TIRUNELVELI, TIRUNELVELI TIME CONSTRAINT 07 Mar 2022 16:24:55
TIRUNELVELI, TIRUNELVELI OUT FOR DELIVERY 02 Mar 2022 13:45:26
TIRUNELVELI, TIRUNELVELI SHIPMENT ARRIVAL IN TVL BRANCH 24 Feb 2022 14:46:47
JOGESHWARI, MUMBAI FORWARDED TO TVL BRANCH 19 Feb 2022 07:22:47
JOGESHWARI, MUMBAI SHIPMENT ARRIVAL IN BOM ORIGIN 19 Feb 2022 07:11

My pan card number is OWZPS3582J, it was dispatched on 03/12/2021 as shown on nsdl website with consignment number RT[protected]IN and Application Coupon number is u-G[protected] . Today the date is 18/03/2022 but i have still not received the pan card. Nsdl being government agency should not give careless service like this who are not delivering important documents to customer, I visited post office many times but they say that they haven't had received any consignment for me, I tried contacting customer services but they just delay everything by just saying that I will get a call back from higher team in 2 3 days.
Please look into this matter as pan card is urgently required for banking services.

Sir,

I had applied for PAN using online facility on 06/03/2022, Acknowledgment Number : N-[protected] and I have digitally signed my application using e Sign, I have uploaded my Aadhaar document as proof..

On completion I received this message,

"Thank you for using online facility for PAN application.

If you have digitally signed your application using eSign/eKYC then there...

It has been more than 10 days and it is still showing 'Your application for 'New PAN Card or/and Changes or Correction in PAN Data' is under process at Income Tax Department'.

I need the PAN Card very urgently. Kindly look into it!

Acknowledgment Number : [protected]

My pan card dispatched on 22/02/2022 as shown on nsdl website with ack no [protected] by trackon courier with awb no[protected] . Today the date is 15/03/2022 but i have still not received the pan card. Nsdl being government agency should not choose courier service like these who are not delivering important documents to customer and later try to misuse them.
Please look into this matter as pan card is required for banking services.

I used the NSDL to apply for PAN card. The whole process went right but at the payment gateway I selected online payment through UPI. QR code appeared which I scanned through the paytm and completed the payment. The payment was successful and amount got deducted from my account but the process did not proceed further. It asked me to login again with token no. But when I'm doing it, it is again asking for the payment to complete. I want my amount to be refunded as soon as possible.

Error is : The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #

Acknowledgement No # 11023793

Please help me to resolve and below are my details
P.No:+[protected]

I was in the process of registering for an NPS account. I updated my details and uploaded the required documents. Then I tried to make a payment but got stuck at the payment gateway. Now I am trying to log in using my acknowledgment id and date, but I am getting the following error:

"The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #"

Ack ID: 11838152
Ack date: 29/12/2021

I was trying to apply for a pan card at NSDL website but it failed because mobile number was linked with Aadhar and my ₹106.90 got deducted. My reference number is [protected].
They are illegally collecting this money with no prior information given at starting as what are the requirements for applying for PAN Card.

I applied for pan card on nsdl site my token id is [protected].on 26/02/2022 ₹ 106.90 deducted from my account and the message shown that your online pan application is unable to proceed due to some reason and your online pan application fee will be refunded within seven working days but not refunded yet. Please give me my refund.

Sir/madam,

I have applied for new pan card on 11th march 2022 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
satish yadav

I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error:

"The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #."

Ack id : 11017747
Ack date : 10/03/2022

Had applied for PAN using online facility on 08/03/2022, Acknowledgment Number : [protected] and I have digitally signed my application using e Sign, I have uploaded my Aadhaar document as proof..

On completion I received this message,

"Thank you for using online facility for PAN application.

If you have digitally signed your application using eSign/eKYC then there is no need to forward physical documents. "

But now when i check my PAN Application Status it shows

"We have not yet received the supporting documents with respect to your PAN application. Kindly submit the requisite documents to NSDL to enable us to process your PAN application at the earliest. For further details, please read the guidelines and instructions or contact TIN Call Center at[protected]"

Sir i applied for pan card on tin nsdl site my token id is [protected]. ₹ 106.90 deducted from my account and now its saying that u don't have any registered email id in aadhar. I think i have to visit a aadhar correction center for changes in aadhar and its too far from my home. And it will take time too. So kindly give me my refund back. Its my humble request to you. Thank you.

Sir/madam,

I have applied for the correction of pan card on 6th March 2022 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status after 10 days, it was shown "sorry, no record found."

Please check my application. My acknowledgement no. is [protected]

Thanking you
NILESH PARSHEWAR

While setting ipin or while login, i am getting error as pran not found in database.

Could you please help me with this. As i'm not able to access, or even not able to contribution my payments for this pran.
APY PRAN NO.[protected]

PRAN not found in database error.

Sir/Madam,

I have applied for new pan card on 6th March 2022 through e-sign/e-kyc mode. I have got my acknowledgment number ([protected]). On completion of the process, i have received message like below.

"thank you for using the online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when I checked my application status today, it was shown "Sorry, no record found."

Please check my application

Acknowledgment Number - [protected]

Thanking you
Rahul Agarwal

Hi.
I have created the nps account of tier - 1 type. And pran is also generated. But while setting ipin or while login, i am getting error as pran not found in database.

Could you please help me with this. As i'm not able to access, or even check the contribution made for this pran.

Dear sir
I made the payment for applying pan card the amount was debited
But it said to wait for one minute and redirect to make payment again
Please help me regarding this
It is saying to make payment again

I've received PRAN Card with allotted PRAN number mentioned on it via email from NPS but I can't generate I-PIN/T-PIN or even raise grievance via their online grievance website as on entering PRAN number their system says - PRAN not found in database or Invalid PRAN.

Please help