Claimed

NSDL e-Governance Infrastructure Complaints & Reviews

3.5
Updated: Dec 13, 2025
Complaints 5312
Resolved
3580
Unresolved
1732
Contacts

File a complaint to NSDL e-Governance Infrastructure

Having problems with NSDL e-Governance Infrastructure?

File a complaint and get it resolved by NSDL e-Governance Infrastructure customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

NSDL e-Governance Infrastructure reviews & complaints page 117

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sai vihar
from Alappuzha, Kerala
Sep 27, 2018
Resolved
Report
Copy
Resolved

Address: 500017

Dear sir,
I have applied for a new pan card in the name of sai vihar valipishetty which dispatched our address in september 2018. I couldn’t receive the pan card as our home was closed when the local post man reached our home. Later, after couple of days we contact the post man regarding the post. He told that he kept with him for six days and returned to the sender address.

Therefore, i requesting your resend my pan card to same address and i mentioned our details below.

Applicant name: saivihar valipishetty
Consignment number: rm[protected]in
Date of application: 20th dec 2017
Email i'd: [protected]@gmail.com
+1 photos
Oct 29, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Sep 28, 2018
NSDL e-Governance Infrastructure Customer Care's response
Kindly provide us your 15 digit PAN Acknowledgement number to check & resolve your grievance.
I successfully applied for pan card and got acknowledgement number [protected], but when i track my pan status, it says sorry record not found, please do the needful as soon as possible, i am it employee and don't want any delay. Thank you.
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    mahendracavhad
    from Dalhousie, Himachal Pradesh
    Sep 27, 2018
    Resolved
    Report
    Copy
    Resolved

    Address: Ahmednagar, Maharashtra, 413738
    Website: National Securities Depos

    Sir, i was Duly applying for new pan online and during fee payment via net banking transaction was unable to complete but my the amount got debited from my account. Please refund the amount as soon as possible.
    Transaction Details: date: 20-Sept-2018
    Narration: TO TRANSFER INB National Securities Depos NAT_SEC Payments Amount: Rs. 106.90
    reference Number: 1) NSBI[protected]IGAEJZUWK8
    2) NSBI[protected]IGAEJZUCX1
    +1 photos
    Sep 29, 2018
    Complaint marked as Resolved 
    AMOUNT REFUNDED DULY TRANSACTION
    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
    Verified Support
    Sep 28, 2018
    NSDL e-Governance Infrastructure Customer Care's response
    To resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in
    Name- mohd imran
    pan no. Aejpi3516a
    address- 735 mo gulam ali pura bahraich
    mobile no. [protected].
    I wanted a correction in my name but when i submitted my fees of rs.105 but now i don"t need a chane, and so i want the refund of the fees which i have submitted.
    NSDL e-Governance Infrastructure Customer Care's response, Oct 3, 2018
    Verified Support
    To resolve your query/concern, kindly reach us at [email protected]
    Applicant Name: DIPAK BARANGE
    Acknowledgement Number: [protected]
    Date of Application: 22JAN 2018
    Mobile NO: [protected]
    NSDL e-Governance Infrastructure Customer Care's response, Oct 3, 2018
    Verified Support
    Your PAN card is dispatched through Speed Post on 16-Dec-2017 vide AWB No. EA593015803IN . We request you to submit an application for ‘Request For New PAN Card or/and Changes Or Correction in PAN Data’ mentioning your correct & complete address.
    Helpful
    Found this helpful?
    2 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      vishalnarnoli
      from Patna, Bihar
      Sep 25, 2018
      Resolved
      Report
      Copy
      Resolved

      Address: Patna, Bihar, 800008

      Sir/madam,

      My name is vishal kumar narnoli. I have applied for new pan card on 24/09/2018 through e-sign/e-kyc mode. I have got my acknowledgement number [protected]. On completion of the process i have received message like below.

      "thank you for using online facility for pan application.

      If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

      But when i checked my application status today, it was shown "sorry, no record found."

      Please check my application

      Thanking you
      Vishal kumar narnoli
      Nov 8, 2018
      Complaint marked as Resolved 
      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
      Verified Support
      Oct 08, 2018
      NSDL e-Governance Infrastructure Customer Care's response
      Your PAN application is processed by NSDL and forwarded to Income Tax Department (ITD) to update the changes requested in PAN application. We are following up with ITD for earliest resolution.
      I am a haryana govt employe. I applied for PRAN NO. & on 23/08/2018 i received MY PRAN No.But when i use this PRAN No. in the ESALARY software .the systeam show that Invalid PRAN No.plz resolve my problem.
      PRAN NO.[protected]
      Name- Devender
      NSDL e-Governance Infrastructure Customer Care's response, Oct 3, 2018
      Verified Support
      This has reference to the query/grievance raised by you. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at 022-24993499 or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        Dungaram Purohit
        from Nellore, Andhra Pradesh
        Sep 25, 2018
        Resolved
        Report
        Copy
        Resolved

        Address: Visakhapatnam, Andhra Pradesh, 530026
        Website: Customer [email protected]

        अभी तक मेने तीन बार भेज चुका हूं और पैसे खर्च कर चुका हूं, (1)पहले भेजा गया उसका नम्बर-[protected] तारीख 28/07/2016
        (2) [protected] तारीख 27/12/2017
        (3) [protected] तारीख 25/02/2018
        ये तीन बार मे पैसा खर्च कर चुका हूं, मेने पैन-कार्ड कार्यालय को पत्र भी लिखा था, उसमे ये लिखा गया था के आंध्रप्रदेश में मेरा परिचय -पत्र में गलती हुई थी वो भी बदलदी गयी है लेकिन आपने मेरा पैन-कार्ड सही करके अभी तक नही पहुचा मेरे पुराने पैन कार्ड में राजपुरोहित डूंगरसिंह s/o राजपुरोहित जयसिंह है
        अब मेरा नया पेन कार्ड डूंगारामs/o जैसाराम बनाने की कृपा करावे
        +1 photos
        Nov 15, 2018
        Complaint marked as Resolved 
        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
        Verified Support
        Oct 08, 2018
        NSDL e-Governance Infrastructure Customer Care's response
        To resolve your query/concern, kindly reach us at [protected]@nsdl.co.in
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          parthtanna
          from Mumbai, Maharashtra
          Sep 25, 2018
          Resolved
          Report
          Copy
          Resolved

          Address: 380054

          I have applied for two tan wide acknowledgement no. [protected] & [protected] on 30th august, 2018. We have not received tan allotment after 25 days of application as well whenever i call executives they just told me that it is pending due to technical reason. I am taking continues follow ups since last 20 days but no resolutions till date. Thanks
          Nov 10, 2018
          Complaint marked as Resolved 
          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
          Verified Support
          Oct 08, 2018
          NSDL e-Governance Infrastructure Customer Care's response
          To resolve your query/concern, kindly reach us at [protected]@nsdl.co.in
          I applied for pan card and made payment for not physical card. balance was deducted from my account and transaction got failed. please refund my amount. i paid twice for the same transaction.

          tan application pending at nsdl - Comment #3220026 - Image #0
          tan application pending at nsdl - Comment #3220026 - Image #1
          NSDL e-Governance Infrastructure Customer Care's response, Oct 3, 2018
          Verified Support
          The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
          SIR
          ERROR IN LOGIN MANAGER OF PAAM
          "This is not an active account" 6 DAYS TO GO.
          PLEASE SOLVE THIS PROBLEM SIR.
          USER ID : 3639110
          mobile no. [protected]

          tan application pending at nsdl - Comment #3221439 - Image #0
          Sir please pran card no[protected], Ashok kumar meena DOB 06/061984 my New mobile no +91 [protected]
          Helpful
          Found this helpful?
          3 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            R@R
            Sep 25, 2018
            Resolved
            Report
            Copy
            Resolved

            My pan card acknowledgement number is [protected], and i have requested for change of address and signature on my pan card.

            Its been 4 month and whenever i check the status of my pan card, it shows "your application is under process at nsdl - tin facilitation center. You may contact tin fc[protected]/42541984/42541986 where the application was submitted by you.

            I have even tried calling the above mentioned number but no one is picking up the phone.

            Please solve my problem as soon as possible
            Oct 8, 2018
            Complaint marked as Resolved 
            Issue is sorted out. Thanks for the support
            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
            Verified Support
            Oct 08, 2018
            NSDL e-Governance Infrastructure Customer Care's response
            Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
            Oct 08, 2018
            Updated by R@R
            Issue is sorted out. Thanks for the support
            My new mobile phone number +91-[protected]
            NSDL e-Governance Infrastructure Customer Care's response, Oct 3, 2018
            Verified Support
            This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
            Sir please my ndls pan card no[protected] my name ashok kumar meena dob.06/061984 my mobile phone number update new mobile +91 [protected]
            NSDL e-Governance Infrastructure Customer Care's response, Oct 3, 2018
            Verified Support
            This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
            Helpful
            Found this helpful?
            2 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              powjuakgangmei
              from Mangaldai, Assam
              Sep 25, 2018
              Resolved
              Report
              Copy
              Resolved

              Address: Dima Hasao, Assam, 788819

              I am Powjuaklung Gangmei working in Govt.of Assam, O/o DIET, Dima Hasao since 2011.
              I have subscribe NPS since date of joining and also received PRAN[protected] allotted me but unfortunately it showing Deactivate status for TIER-I. I have resubmitted fresh Subscribtion Form alongwith relevant to DTO twice or thrice times through proper channel but no intimation or no action till date in this regard.

              Therefore, please help me to resolve this problem at the earliest and obliged.

              Powjuaklung Gangmei, Librarian,
              O/o DIET, Dima Hasao (Govt.of Assam),
              Haflong
              Oct 28, 2018
              Complaint marked as Resolved 
              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
              Verified Support
              Sep 27, 2018
              NSDL e-Governance Infrastructure Customer Care's response
              This has reference to the query/complaint raised at “consumercomplaints” The concern shared will be analyzed and the status will be sent to the email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance, you may please call us at[protected] or register a query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Manvendra Singh ji
                from Bhilwara, Rajasthan
                Sep 24, 2018
                Resolved
                Report
                Copy
                Resolved

                Sir/madam,

                I have applied for new pan card on 22th september 2018 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

                "thank you for using online facility for pan application.

                If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                But when i checked my application status today, it was shown "sorry, no record found."

                Please check my application

                Thanking you
                Manvendra singh rathore
                Oct 27, 2018
                Complaint marked as Resolved 
                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                Verified Support
                Sep 26, 2018
                NSDL e-Governance Infrastructure Customer Care's response
                Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.
                I didn't get my refund even after submitting token number, dob, etc to NSDL by email as they asked me to, but still there is no updates

                pan card - esigned status track shows "no record found" - Comment #3220168 - Image #0
                NSDL e-Governance Infrastructure Customer Care's response, Oct 3, 2018
                Verified Support
                Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  Preethi Chandrashekar
                  from Mumbai, Maharashtra
                  Sep 24, 2018
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Mumbai City, Maharashtra, 400709

                  Dear sir,

                  I had applied for a new pan card in the name preethi chandrashekar. Since i was out of station, the velex courier service sent me message for "door closed". I contacted the numbers mentioned in the message and asked him to deliver it on 18th september 2018 without fail, since i was going for an international trip on 18th. Inspite of requesting a lot, they didn't deliver my pan card on 18th sept and never responded to my calls or messages and sent it back on 19th september.

                  Being all my issues and complications of not having a pan card on an international trip being apart, the velex courier representative mr. Deepak jalan (Apparently, he's a supervisor) denied my request to deliver on the desired date, he misbehaved when stood answerable and was not ready to take the responsibility.

                  It's a very unprofessional and annoying act from your courier partner's side. Same complaints gave been lodged for the same person number of times. But it's pretty sure that no action has been taken place since then.

                  Therefore, i requesting your resend my pan card to same address.

                  Also find the details mentioned below for your perusal.

                  Applicant name: preethi chandrashekar
                  Acknowledgement number: [protected]
                  Date of application: 24 sept 2018
                  Mobile no: [protected] / [protected]
                  Oct 27, 2018
                  Complaint marked as Resolved 
                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 26, 2018
                  NSDL e-Governance Infrastructure Customer Care's response
                  Inconvenience caused is highly regretted. The same will be dispatch through speed post.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    mukul87
                    from Partapur, Rajasthan
                    Sep 23, 2018
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: 342001

                    Dear sir,

                    I have applied for pan reprint with successful acknowledgement generation at least 3 month ago and still as on date 23.09.2018 i have not receive my pan card.

                    It is big harassment for me that i am waiting from last 3 month for my pan.

                    Whenever i use to call to nsdl helpline no they says that you have to wait for 5 to 10 days more and same line they are saying from last 3 month. But i do nit get solution of my problem.
                    Oct 27, 2018
                    Complaint marked as Resolved 
                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 25, 2018
                    NSDL e-Governance Infrastructure Customer Care's response
                    Dear Mukul,

                    Kindly provide us your 15 digit PAN Acknowledgement number to check & resolve your grievance.
                    [protected]
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      Maulick Metkar
                      from Mumbai, Maharashtra
                      Sep 23, 2018
                      Resolved
                      Report
                      Copy
                      Resolved

                      Website: www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

                      Sir,
                      I was applying for a new pan card. I completed my procedure, i also paid the required amount of 107.
                      The amount was debited from my account but then as my mobile number was not registered with aadhar card the process did not complete.

                      It's around 2 weeks from now i didn't get my refund back.

                      Account was debited on 7th sep 2018.

                      Please look for it.
                      Oct 26, 2018
                      Complaint marked as Resolved 
                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 25, 2018
                      NSDL e-Governance Infrastructure Customer Care's response
                      To resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        T
                        Thresia k Sunny
                        from New Delhi, Delhi
                        Sep 22, 2018
                        Resolved
                        Report
                        Copy
                        Resolved

                        Sir/madam,

                        I have applied for pan card changes on 21th september 2018 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

                        "thank you for using online facility for pan application.

                        If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                        But when i checked my application status today, it was shown "sorry, no record found."

                        Please check my application

                        Yours faithfully
                        Thresia k sunny
                        Oct 30, 2018
                        Complaint marked as Resolved 
                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 25, 2018
                        NSDL e-Governance Infrastructure Customer Care's response
                        Your PAN application is processed by NSDL and forwarded to Income Tax Department (ITD) to update the changes requested in PAN application. We are following up with ITD for earliest resolution.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          U
                          ub9310
                          from Kolkata, West Bengal
                          Sep 22, 2018
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Kolkata, West Bengal

                          Hi,

                          I have applied for correction in my pan card recently through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

                          "thank you for using online facility for pan application.

                          If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                          But when i check my application status, it is showing "sorry, no record found."

                          Please check my application.

                          Regards,
                          Urbi bakshi
                          Oct 26, 2018
                          Complaint marked as Resolved 
                          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 25, 2018
                          NSDL e-Governance Infrastructure Customer Care's response
                          Dear Urbi,

                          Your PAN application is processed by NSDL and forwarded to Income Tax Department (ITD) to update the changes requested in PAN application. We are following up with ITD for earliest resolution.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Santosh mah
                            from Brajarajnagar, Odisha
                            Sep 21, 2018
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Nayagarh, Odisha, 752080

                            Sir/madam,

                            I have applied for new pan card on 6th november 2017 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

                            "thank you for using online facility for pan application.

                            If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                            But when i checked my application status today, it was shown "sorry, no record found."

                            Please check my application

                            Regards
                            Santosh mahapatra
                            Oct 26, 2018
                            Complaint marked as Resolved 
                            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 25, 2018
                            NSDL e-Governance Infrastructure Customer Care's response
                            Dear Santosh,

                            Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              T
                              Thejus Nambiar
                              from Mysore, Karnataka
                              Sep 21, 2018
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: 560067

                              Sir/madam,

                              I have applied for new pan card on 18th november 2018 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

                              "thank you for using online facility for pan application.

                              If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                              But when i checked my application status today, it was shown "sorry, no record found."

                              Please check my application

                              Thanking you
                              Thejus s nambiar
                              Sep 21, 2018
                              Complaint marked as Resolved 
                              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                              Sep 21, 2018
                              Updated by Thejus Nambiar
                              The date is 18th September 2018 and not 18th November.
                              Verified Support
                              Sep 24, 2018
                              NSDL e-Governance Infrastructure Customer Care's response
                              Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.
                              Verified Support
                              Sep 25, 2018
                              NSDL e-Governance Infrastructure Customer Care's response
                              Your PAN card has been dispatched on September 23, 2018 by First Flight Courier.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                shasank87
                                from Bengaluru, Karnataka
                                Sep 20, 2018
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: 560066

                                Respected officers,

                                I do not have surname. My official name is shasank.

                                I have to travel onshore and for that reason i have to update my name from shasank to shasank gupta. For that, i have booked an appointment with passport and having tatkal appoint date as 4th october as i need to travel by october.

                                In order to get passport updated i need adhaar and pancard to be updated. So have applied for both.

                                I submitted online application using e-sign mode for change of my name from shasank to shasank gupta. Token number for this application is [protected] and acknowledgement receipt is [protected]. All the details mentioned are right and document uploaded.

                                I beg to you to please get this completed as soon as possible so that i can at least receive e-pan card before 4th october when i need to go for passport update.

                                Regards
                                Shasank gupta
                                Oct 30, 2018
                                Complaint marked as Resolved 
                                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 24, 2018
                                NSDL e-Governance Infrastructure Customer Care's response
                                Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution
                                I had requested for statement of my holding of shares n mutual funds as on 31 Jan 2018 with price/values. This is required to calculate Capital gains due to introduction of Grandfathering concept introduced in the recent budget.NSDL has not provided the statement.

                                Narayan Paga
                                [protected]@gmail.com
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Ajoy Acharya
                                  from Duliagaon, Assam
                                  Sep 20, 2018
                                  Report
                                  Copy

                                  My father lt. Padam bahadur chetry, nick name of padam prasad acharya job in assam rifales before independent and also discharge before independent. Ex no is 43615. I'm son chatrapati acharya. I lost his discharge ceritificate. So i kindly request you to provide me a duplicate discharge certificate with mention the discharge date and nick name.

                                  Thanking you
                                  Yours faithfully
                                  Chatrapati acharya
                                  S/o padam bahadur chetry
                                  Postal address: village - borgarah deopani, p. O.-bura-buri, district-tinsukia (Assam), pin - 786157
                                  Ex no -43615
                                  Whatsapp/contact no-[protected]
                                  Assam Rifles customer support has been notified about the posted complaint.
                                  Dear Sir, I have sent a courier to Pranay saraf, Mira Road, Dist-Thane, Mumbai Mobile no [protected] from Ludhiana from DTDC, its docket no. is V49400893. Its found teared and some important document missing .Its very important official document.plz do the needful as urgent basis.
                                  My contact no is [protected]

                                  need a duplicate discharge certificate. - Comment #3268032 - Image #0
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Anindya Sundar Sinha
                                    from Kolkata, West Bengal
                                    Sep 20, 2018
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Kolkata, West Bengal, 700060
                                    Website: www.onlineservices.nsdl.com

                                    This is anindya sundar sinha. I was applying for reprint of pan, and was doing the payment of rs 107 and it failed when i did it with axis bank netbanking. Again i tried the same with upi payment, it again failed, but money got deducted twice.

                                    Would like to raise a complaint against the aforesaid mishaps, that iterated twice resulting in a loss of rs 214 from my side.

                                    My temporary token number is [protected]
                                    Oct 25, 2018
                                    Complaint marked as Resolved 
                                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 24, 2018
                                    NSDL e-Governance Infrastructure Customer Care's response
                                    The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
                                    Hi, we are here to help ! Please provide us with details of your concern along with your registered contact details through a DM. We will get back shortly. Regards, Team Axis Bank.
                                    My old mobile number ([protected]) is blocked.I want change the mobile number ([protected]) activate.so please help me sir urgently.
                                    AASU 303's reply, Sep 16, 2018
                                    My old mobile number (9329876135) is blocked.I want change the mobile number (9407588878) activate.so please help me sir urgently.
                                    Helpful
                                    Found this helpful?
                                    2 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      pradum kumar
                                      from Dimapur, Assam
                                      Sep 20, 2018
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Sir i had apply pan card on date[protected]
                                      With ekyc/ esign with acknowledgement number
                                      ([protected]) but now on[protected]
                                      I check my pan card status then it is show no record found.
                                      If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                                      But when i checked my application status today, it was shown"sorry, no record found.

                                      So respecter sir please help me immediately.
                                      Sep 23, 2018
                                      Complaint marked as Resolved 
                                      pan number issued thanks
                                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                      Dear...

                                      Sir /madam

                                      I'm fill online pan card.. But my e-kyc not complete... Then my payment deducted my account... So you will help me..

                                      Thanks

                                      Tokan no. [protected]

                                      pan card status no record found - Comment #3215549 - Image #0
                                      NSDL e-Governance Infrastructure Customer Care's response, Sep 24, 2018
                                      Verified Support
                                      The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        H
                                        Hitjain
                                        from Malegaon, Maharashtra
                                        Sep 20, 2018
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: Jalgaon, Maharashtra

                                        Sir can't received my pran kit to till date n my pran no is[protected] n can't i pay my contribution, when i saw my pran online msg comes pran not found in database, and my father's name is in nominee n my father was expired in last year so i want to change my nominee details too, i don't contribute from last 4 years n i want to continue my account.
                                        Please considered this same
                                        Thanking u
                                        Hitesh jain
                                        Pran no[protected]
                                        Mob no [protected]
                                        Oct 27, 2018
                                        Complaint marked as Resolved 
                                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 25, 2018
                                        NSDL e-Governance Infrastructure Customer Care's response
                                        This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
                                        Verified Support
                                        Sep 25, 2018
                                        NSDL e-Governance Infrastructure Customer Care's response
                                        This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit