The online company www.nykaa.com, advertised falsely on their website to shop for 5000 INR and hence get a certain membership with multiple benefits for 365 days.
I did the same, after which they informed I will get membership within 45 days. After 45 days they said the amount is exceeded to 7500 INR, since My purchase was above 7500 INR, they promised me to get back within 30 days, since they are updating the membership program.
After 30 days they ask me to take compensation vouchers of 500 INR, which I have to use to shop more on their website.
When I deny, they ask me to wait for 72 hours more, after I suggest they can take back the products and refund amount, they lay their conditions of products being sealed etc.
My concern is they won't refund the amount and take away the products as well.
I wish to sue the company over charges of false advertising etc
We regret to learn that you are unhappy with the delivered product.
As we are unable to locate any order under your name, we would request you to provide the below details so that we can assist you in a better manner.
â— Order number â— Email id used to place the order â— Registered contact number
We hope to hear from you soon.