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Ola Cabs / ANI Technologies Complaints & Reviews

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Last updated May 7, 2024
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Ola Cabs / ANI Technologies reviews & complaints page 105

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S
Shanky johny
from New Delhi, Delhi
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rash driving by ola driver which leds to an accident - 25/02/2020

Address:110019

I met with an accident made by an ola driver near raghunath mandir, kalkaji dda flat. New delhi - 110019. Timing at 19:35
Vehicle number: hr 55 ad 6618.
I was about to take a right turn indicator of my vehicle was on but still the ola driver bashed my vehicle very hard my wife was about to fall under another car passing by. My vehicle back light all broken,

I want you to take strict action against this driver.br...
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S
Sree Pranavi
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repetitive spam calls

I often receive spam calls regarding Ola leasing. These calls are increasing day by day. If one number is blocked, I keep receiving calls from other numbers. This is very irritating and torturous. I tried calling the customer care but they are not taking calls. How can they use their customers phone numbers in this manner. This is really a breach of Privacy....
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R
rafi super
from Siliguri, West Bengal
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fares - unfair and hidden charges

Address:Bldg 01, flat 701, Ostwal orchid, Laxmi park, kanakia, mira road east, Mumbai City, Maharashtra, 401107

Here is a summary of the bill provided by you.
This is loaded with charges that were never clarified
1. Insurance rs99 : should be refunded as this wasnt added by me or maybe added accidentally
2 Driver conveyance - wat is this conveyance for? Driver chose to go ahead with the ride and moreover he is getting paid for it anyways
3 additional time rs 100- did i stop the car for my convenience? No. Your estimation...
+1 photos
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S
Shankarv3
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chennai / driver / rash & ride

Address:Chennai, Tamil Nadu, 600041

On 30jan2020, i was to speak at vit chennai-campus and they had booked ola to pick me from tiruvanmiyur. After i reached the destination, vit paid rs767. the feedback msg (If any) might have gone to vit. if it had come to me i would have mentioned all these that day itself.
As a user of ola service, i have this complaint on driver santosh tn07cp5342. firstly he gave a call and without greeting / introducing asked 'where is the...
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I
imammudassar
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ola account blocked

Address:10/4 HAPPY HOME, CIVILIAN QUATERS, HAPPY HOME, BAMRAULI , ALLAHABAD, Allahabad, Uttar Pradesh, 211012

Good day, sir

My self mudassar imam, i am frequent user of your ola service. Kindly explain me what was the justification for blocking my account permanently, which is being register by phone no. [protected],

While i never used this number to avail your service, i am using other number instead,
Which i couldn't use as of now for some other reasons.

So, do me favor & unblock me and accordingly...
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Address:68/39, Lokman Mohal, Kanpur, Kanpur, Uttar Pradesh, 208001

Dear sir/ma'am,
I am writing this mail in the context of my booking from fairfield inn, lucknow to tiliyana sqaures, kanpur the booking no is crn [protected] with driver name ajay kumar rathaur vehicle no up 78 dt 3011. The cab driver has entered the km reading of around 169 km for a distance of 95-96 km.
And as i can see in the ride history the route is similar to that shown in the google maps. And also the total distance as...
+2 photos
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D
diff_2013
from Pune, Maharashtra
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booking disappeared from the system

I have encountered this issue now twice. I booked a cab from kothrud to sinhagad road pune a few days back. I got booking confirmation in the system.

On the day of the travel, i could see the booking in my ola app.
However about 15 minutes before the scheduled trip, the booking simply vanished from the app.
As a result no cab was assigned and there was no otp. I had to then take a 'ride now' option that fortunately...
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S
sumathi mohan
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wrong ola postpaid bill

Address:41/21 VENKATRATNAM NAGAR, Chennai, Tamil Nadu, 600020

Hi,

I have not used ola post paid service, but iam getting a message that i need to pay rs. 122 to avoid late pay fees. This was happening earlier also, but since teh amount was small, i paid it anyways.

But this month, i meticulously ensured that i kept the sufficient balance in my ola wallet and still i got charged.

Please look into the same and reverse the value or give details for the charges.br...
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Address:Chennai, Tamil Nadu, 600003

Dear sir

The vehicle was booked in the peak hours and i met the driver,

The driver had asked me how much the trip fare shown in your mobile,
I had replied rs 181. He replied that very heavy traffic due to peak hours and he told me to cancel the ride, i denied however he cancelled the trip from his device and in the mean while he had asked the otp from my side and entered in the device, so that i had...
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Address:1402, Crystal Tower, St Xavier Street, Dr Baba Saheb Ambedkar, Mumbai, 400012, Mumbai City, Maharashtra, 400012

Hello,

I was charged a cancellation fee on the driver cancelling the ride. I had booked a rental cab. I met with the driver and asked him to enter the otp. He refused me the ride and waited till the timer ran out to cancel. Attaching pictures for reference that i actually met with the driver.

He wasted my time and behaved unprofessionally. This driver should be banned from driving any sort of cab service....
+3 photos
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V
vikranthsunkara
from Hyderabad, Telangana
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ola driver is driving very rashly.

Address:Whitefields, Kondapur, Hyderabad, Telangana 500081, 500081

Hi ola cabs team,

Today on 01st november 2020, ola driver is driving very rashly. Without following any traffic rules the cab driver is overtaking from one lane to another without giving any signals. The said bus could have bumped my car from the back but i moved aside and saved myself from the accident. The bus number plate is ts10 ub 2912

Please find the cab detail.

Ts10 ub 2912
Date:...
+1 photos
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S
susant87
from Pune, Maharashtra
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money deducted twice from bank account

Address:Pune, Maharashtra

While paying the dues for ola postpaid, an amount of 4325.48 /- has been deducted twice from my bank account. The payment was made via google pay. Despite several complaints to ola to refund the extra amount, the only reply i get is that a team will assist you soon and we will process the refund soon but no further action is taken from their side.

The transaction id for the amount deducted is f7kl-r141-imer

Its...
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R
Rvmor
from Ahmedabad, Gujarat
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crn 4645290109

Address:380008

I did booked ola cab from ahmedabad railway station, after reaching destination i paid cash 155.00 driver, later understood olacab also paid money thru postpaid offer which i never availed.
On complaining ola credited 153.00 to my account but still rs. 2.00 remain as outstanding. Your version is this is towards insurence again which i never opted, but since i paid 155.00 to driver which was fare displayedthen recover rs. 2.00 from...
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A
Ankushgarg2012
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postpaid bill payment

I have paid ola money postpaid bill from my debit card. The amount from my debit card was deducted but ola postpaid bill doesn't get cleared. I didn't received any information from ola about transaction failed and refund of money through sms. Then i paid my bill from google pay and amount get paid. Please help me to get my refund of that transaction made through debit card which ola money shows failed....
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R
Ranjali Sinha
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charging fake due amount

I have already paid the amount of those rides for which they are sending me messages to threat me. Hi, legal action might be taken for your unpaid dues with ola. Please use the link to clear your bill on ola: https://olapay.page.link/AH2H. ignore if already paid.
Your ola money postpaid bill payment of rs.117 is pending
Since 355 days.

You can pay your bill here : https://api.juspay.in/merchant/pay/ordeu_515f9a93540e4c458217a962e13f6e42?mobile...
+2 photos
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S
sppatil71
from Mumbai, Maharashtra
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serious safety issue (booking ref # crn4706861191)

Address:Pall India Pvt. Ltd, IT Park, Phase I, Hinjawadi, Pune, Maharashtra, 412101

Yeaterday at 1.00'o clock in the early morning i have booked car from bypass highway, pune to my home. To know the location of driver i called driver and he told me i am at location. But he was not there after 5 minutes he cancelled the booking and left. I was standing on the highway with my family unsafely in midnight on the highway. My family luck is that nothing was wrong things happened during that period. I simple question is that how...
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Ola money is continuously calling and harassing for payment of rs 114 for ride due as ola money postpaid bill since 11.02.2019. Repeatedly, i have told them that i never use postpaid facility for any of my rides... I always paid cash to driver... They are not sending the details of my ride and repeatedly calling me (Harassing me) to pay the demanded amount... This is really disgusting that they are such to unethical practices... Due to this...
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Address:Room no- 52 Unity Welfare Society, 400070

This is complaint where one of ola business partner using the muscle power and thier driver are young and doesn't hold the proper driving licenses. These are acceptance from one of the ola business partner who operates from mumbai central.

The ola business partner admitted that his driver are using multiple option and company his helping them in huge way to this tricks.

I am frequent user of ola service on corporate...
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P
Pavithra Anil
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ahmed khan, tn 05 br 9536

Address:Chennai, Tamil Nadu, 600110

Throwing out the luggages from the auto
Very cruel behaviour with the customers
Asking not to tell the otp and asking for much money
And himself asking to complaint about himself to ola company
Very fraudulent person
Because of his vulgar language and bad behaviour.. We taken uber auto for the ride
Kindly please take severe action on him. Not at all responding for the customers queries. Please...
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kr_jitu24
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

driver taken double travelling charges

Address:110037

I have traveled on 6 feb 2020 with ola cab from kapashera to panchsheel park and i transfer the amount of rs.202 through google pay and cash also due to google pay was not showing the status that time so i had to pay by the cash and i got the confirmation from google pay after some time then i contacted with the driver mr. Naveen that he would return my amount which was paid by the google pay but he denied where as i called him several time...
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