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Ola Cabs / ANI Technologies Complaints & Reviews

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Last updated May 7, 2024
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Ola Cabs / ANI Technologies reviews & complaints page 104

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Address:603103
Website:Consumercomplaints.in

I have booked ola cab on 01/03/2020 around 10pm-11pm from navalur to opaline. I have missed to take my laptop bag which was there in the cab. I have called back the driver and he said he dint see the bag and he was not sure whether customer have taken with them as he had taken other rides. I have riased police complaint and checked with ola ofc and there telling without fir copy they won't give customer details. Could you pls let me know...
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Address:Mumbai City, Maharashtra

Dear sir,
I took ola for a trip and my mode of payment is cash on all the trips taken so far. Recently ola activated postpaid in my account without any knowledge.
So my end if trip i paid cash, sometime ater i got sms tht u have used postpaid money for the trip. I realized i have cheated by driver and okay made the trap for the incident. Still i didn't get answer how come a customer who didn't complete kyc, post paid acc gets...
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Address:NA, Ghaziabad, Uttar Pradesh, 201001

I used ola service on 15th jan 2020 and it is like i did the crime that day using ola.
I am getting minimum 10-12 calls on a daily basis to pay my due amount.
I paid that amount (Cash) to driver itself that day, i havent asked you guys to give me bloody 1000 rs loan to pay my cab bill.
I am really pissed of from numbers of calls on a daily basis. I received calls from (Rajesh 3 times, tanu 2 time, arshiyana 3 times
Swati...
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Address:no24/a,2nd cross,1st a main ,vivekananda nagar,banagalore -85 phno: [email protected], Bangalore, Karnataka, 560008

This is giri manni from bangalore on 23rd february 2020 while going with my wife and two kids at poorna pragya layout i rr nagar around at 12pm ola cab driver balaram has hitted my swift car on right hand side back door and bumper with rash driving with talking in his mobile, my sellf and my kids are frighten

The car driver try to escape from the accident place but few of the people caught him after that we spoken to him he...
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Address:Khordha, Odisha

Yesterday i had booked a ride around 7pm. Driver didn't come to my location and asked to reach his location at 1km distance. I started walking with my kid and asked his exact location. After 5 min walking, he suddenly cancel led ride. Automatically a second ride schedule. This time driver could come to me and pocket me.

I have been charged cancel charge.?. Not my fault. This is now a days frequent. Why should customer be charger...
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Address:B-76 sector -63 noida, 220-a express view appartment, Gautam Buddh Nagar, Uttar Pradesh, 201301

I m using ola cab for office purpose
Suddenly last week they blocked my both number [protected] /[protected]
... I try to approach by mail but they didn't disclose its happen

Also we need to pay some balance payment of ola postpaid account number but i dont habit access of ola application

No idea how to pay

I dont know why they stopped services of both number...
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K
KOLAVENNU RAJA PRAMOD
from Kavali, Andhra Pradesh
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ola driver related

Address:PLOT 128/B, FLAT 101, SAI BINDU NIVAS, KALYAN NAGAR-3, MOTINAGAR., Hyderabad, Andhra Pradesh, 500114

I have booked a ola auto bajaj re no crn [protected] on 21.02.2020 from jaiswal hospital, motinagar to janapriya nagar, miyapur for rs.171/-. While we r on ride the driver, sri g sanjeevulu asked me rs.100/- at a petrol bunk & i gave the amount. But erroneously on completion of the ride i have paid the total amount of rs.171/- instead of rs.71/- to the driver. He simply & calmly taken the amount & left away. Later i noticed that what i have...
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M
maya0309
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

double money charged

Address:1002 10TH FLOOR HARI DARSHAN CHS PLOT NO.17/18 SECTOR 9 ULWE, Mumbai City, Maharashtra, 410206

Crn [protected]

Regarding above crn, i have selected payment by ola postpaid at the time of booking, when ride gets complete driver took cash of 425 from my mother who is travelling.

And further the payment also deducted from my ola postpaid account.

Kindly refund my money back nd take strict action against such cheater driver.

Await your immediate action in the subject matter.br...
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Address:chennai, Chennai, Tamil Nadu, 600003

Array
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P
Ponypooh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong bill charged to me, 1300 rs i've paid to driver in cash and ola money has charged me 1203 rs bill...

Address:Mumbai City, Maharashtra, 421301

I booked ride on 3rd december 2019 and driver demanded me to pay in cash, for which i agreed and paid driver 1300rs... However ola money has charged me bill of 1203 rs... Ola have refunded me 151rs and now system shows 1203 rs pending bill... Now my point is when i've already paid driver in cash why should i pay the bill again

And the bill is charged without my authorisation... From 3rd december i've raised complaints however...
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V
Vsp6
from Pune, Maharashtra
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lost belongings in ola cab

Address:Pune, Maharashtra, 411033

Dear ola team,

This is regarding my belongings iost in ola ride.

Ola cab no: mh14hg6142
Ola driver name : balesh pawar
Pickup point : bhoir estate dange chowk thergaon
Drop point : lokmanya hospital nigdi

Lost belongings :
Purse (Sling bag)
Iphone 11 black in color
Money in cash around 5000+
Hdfc bank debit card
Earphone (Skullcandy) br...
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S
ssprasad2010
from Shimla, Himachal Pradesh
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closing the issue of fraud complaint without resolving

Address:Bangalore, Karnataka

I had submitted a complaint regarding fraud by ola driver earlier where he took cash telling that he was unaware of ola post paid service and ola customer care refusing to write off the post paid amount and late fine. The driver when contacted refuses to remember the trip and transaction. Ola wants me to talk to the driver, record the conversation and forward it to them which is rediculas.

The details of the trip was
Crn:...
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A
Aravind Surya Eswara
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ola outstation ride for chennai to tirupati

Address:304. 3rd floor, Shivalik Western, Above TGB Restaurant, Near Green avenue circle, LP savani road,, Surat, Gujarat, 395009

I booked ola outstation ride from chennai airport to tirupati on 25th feb 20 crn no: [protected] driver name ravi v (Dzire tour). After bording the cab driver has asked me to pay cash for the ride as he wants money for fuel etc as this is outstation. Immediately i have called up customer care executive and raised a ticket as driver want cash. I was asked to complete ride and pay the cash and within 72 hrs i will have inform the customer serive...
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S
ssprasad2010
from Shimla, Himachal Pradesh
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fraudulent transaction

Address:C-203, Flat no. 9, West End Marg, Garden of 5 Senses, New Delhi, Delhi, 110030

I took a ola drive on 24th of january 2020 from my residence near garden of 5 senses, new delhi to h. Nizamuddin railway station. The driver name was karan kumar and his phone number was [protected]. I had booked the ride with postpaid option. When i reached the station the driver demanded cash as he did not know about post paid service. As i had to catch the train i had no option than to pay him cash. While on way i informed this to ola...
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Address:Bengaluru, Bangalore, Karnataka, 562114

Im from bangalore and my money have been deducted by the company without even taking a ride, once driver would say he want cash and then he wont cancel the trip while i pay through phonepay and second some would would ask cash and then they would say they are not on duty while they have accepted ride. I have been suffered mental agony by this ola company and i have proofs of pictures and call recording of each of them. I want my voice to...
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P
Prasun_Jeet_Dutta
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share pass not received

Address:AE-115, Sector 1,Salt Lake City,Kolkata-64, 700064

This is to inform you that while purchasing a share pass of rs 69/- for 12 km from the ola cab app the money for the pass was deducted from my bank account immediately however i received a transaction error soon after that and didn't receive my share pass for the same.
You are requested to kindly give me the share pass of the required amount for kolkata or refund the money to my registered ola account.
Contact me in the given...
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S
Sister Sujata
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ola bill

Address:Bangalore, Karnataka, 560068

I had booked booked an ola cab from maruti nagar, madiwala, bengaluru, karnatakka on feberuary 24, 2020 at around 9.35 am. The driver's name was manjunatha m. V. I had a ride with him from chandapura to maruti nagar on the same date and the bill i got was for rs. 406.00. Since i stopped and proceed to the airport, he rebooked the same ola cab to the airport from his phone. At 12.00 noon arrive at the airport i paid him rs. 3120/ including...
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K
Khadeeja Nooreen
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lost mobile samsung galaxy s10

Address:17-1-178/A/70 nusrath gulshan santosh nagar Hyderabad, 500059
Website:http.ola cab .com

I lost my mobile while going to nampally exhibition after an hour i remember that i missed my mobile in the car i tried to call ola cab driver to check the car but without chcking he replied that he doest have it i called him 5 times but he is continuously dening that he doesn't have i tried to retriv3 my mobile it is out of coverage area and later on my mobile turned to switched off mode im 100% sure j missed it in the car because lastly...
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B
Bharadwajny
from Hyderabad, Telangana
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ola has charged me from ola money and the driver has also taken cash

Hi,
Ola is playing cheap tricks. The trip was taken on 24feb'20 with ref number: crn[protected] and registered number is [protected]. The payment was automatically taken as ola postpaid and later driver called us and said to change the mode of payment to cash and my family member has taken the trip. After the trip she has made the cash payment and later i got a message saying the amount got debited from my ola postpaid account. I contacted...
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S
Shahnawaz Alam
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charged money for not using the service

Address:Plot No.3A,3B,156,157,159 TO 171, APIIC INDUSTRIAL PARK,KARUR(VI),TADA, Nellore, Andhra Pradesh, 524401

On 18th feb 2020 i hired ola cab on rental for 8 hrs and was on my way to airport to pickup my boss from airport which is hardly 10 -12 km from daba garden (Vishakapatnam). I was about to reach airport which was hardly 1.5 km, as my driver (Rongala ramesh - [protected]) was trying to overtake one cab and from behind hit my cab on left side corner where i was sitting, and i got dis balance and i got hit on my head on right side above the ear....
+2 photos
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