Ola Cabs / ANI Technologies Complaints & Reviews

I booked a cab on 10th feb 2020 using ola cabs mobile app (Crn [protected]). Booking was confirmed, and when the cab came i got into the cab after placing my luggage in the trunk. After giving otp to the driver, he started driving in the opposite direction to what his map was showing. When i asked him where he was going, he told me that he was mistaken and cannot take me to the booked destination because he won't get any customer from my destination....

I don't have any pending amount for ola cabs, still they continuesly calling, with different no, at any time. Now they started sending me massages like legal action will be taken against you for pending bills. Late fees has been charged on your pending bills.
Worst service ola is providing many of the their drivers don't respond.
Kindly help me from this harrasment...

I haven't even booked a single ride from my ola account. But it says my account is blocked. Wanting to know the reason, i've written to the consumer care regarding the same thrice in a span of 15 days but they just don't respond. How can they block an account without ones knowledge and give a deaf ear to consumers. What is the purpose of consumer care when they are not willing to respond to customers problems? (Consumercaremail: [protected]@olacabs.com)...

This happened at around 3:45 pm. On the junction of garware on sahar raod, near we highway in andheri east, vehicle bearing no. Mh06 bp 0067, a white maruti swift desire car driven for ola as well as uber by driver sunil (Photographs of vehicle as well as driver & vehicle details obtained from vahan. Nic.in are available with me) suddenly started taking a u turn while travelling from we highway side towards andheri koldongri side to go back...

I have booked your ola cabs from hotel mangal residency, opposite to bombay hospital at indore, for going to indore airport at 4-30a. M and the name of the driver was manoj, i had kept my mobile on the seat of the said cab, which i forgotten to take at the time of drop at airport. My mobile no was [protected] /[protected] and mail id [protected]@gmail.com.

I shall be glad if you kindly help me to get the mobile as necessary...

I have booked a cab in ola in december 21st from bangalore airport to electronic city, a driver has accepted my cab and rejected himself. Hence, from my ola wallet, it got detected 100 rs. Cancellation charges. After multiple calls, the ola management has given a 100 rs coupon with a month validity. I told them again i do not need coupon. I need my money that same way you charged from my wallet. After multiple calls, ola said, if you do not...

Maine ola driver ko call kiya ki ap kitni der mai arahe hai usne mujhse pucha ki apko kaha jana hai maine kaha mujhe rohini sector 28 jana hai usne kaha m nahi jaunga maine kaha bhaiya pliz urgent hai chal lo usne abusing shuru kar di or bola tune jo karna hai karle mai nahi jaungaa mai chahta hu aise ola driver ko ola compny mai nahi rehna chahiyee unke khilaf action lena chahiyee mai ye complaint fir bhi karungaa ani technology se meri...

Dear team

I have taken a ride on 6th feb 2020 for outstation from samshabad to medak and returned to hyderabad

The total kilometres i was charged for is 360 kms where it was not even possible for the ride.

Secondly on the day 7th feb 2020 i have been calling the customer care for the same and no response yet

This is totally looting of the ola driver and he was not available to take...

I boked a ola cab for 21 km from panchkula sec4 to mohali sec 76
Total distance is 21 km and at the end driver is harassing and demanding amount of 5365 for 21 km

I booked a intercity cab and at the end of ride it shows an outstation cab with a total fare of 5365 for 21 km. And at the end of ride driver was eager to fight with me and my parents
Screen shot and invoice is also attached for your reference
br...

Bookd ola outstation for 40kms. The drvr, citing ntwrk issues, didn't press "end trip", assured to end the trip as soon as ntwrk is restored. He ended the trip with a reading of 130kms. Issue has been raised with ola. Now, ola, instead of following up with driver, harassing with phone calls and messages, threatening to raise legal action against me if postpaid bill not cleared, which they will repent, if raised, keeping in mind that the customer...

I Took An Outstation Trip For Which I Partly Paid In Cash ( For Fuel And Driver Expenses During The Trip) And The Rest I Was Money That I Had In My Ola Wallet To Pay. But Ola Took The Entire Money Out Of Their Ola Postpaid, And Now I Had Been Double Billed For 6150 (The Amount I Had Already Spent During The Trip In Cash) I Raised A Ticket Immediately And Their Customer Service Confirmed With The Driver That Extra Money Was Paid. They Told...

I have complained about Ola driver and instead of taking action action against driver ola blocked my account stating I have numerous cancelled .. is this how you treat a women who complain about driver .
I have around 700 RS in my ola account if you block my account for no reason will that money will be in your pocket ??

And thanks the way you handled a complain case by blocking their account this is you have your women...

I have been using ola for a very long time,
1. A person by the name of glenn was supposed to. Refund the money in the month of october 2019, it's still not come their driver took the otp started the trip and stopped without moving the can created a scene in the middle of the road and ola didn't give a #
2. Two days ago i took a ride by auto, the auto guy changed the route for no reason i had to pay 85 extra
3....

On 24th jan, 2020. I was in hurry to travel some where for that i was going to plan ola rentals cabs. During booking ola asked me to clear some 3114 inr.
To continue for the booking i have cleared my amount through post paid account.
Immediately at around 12: 00 am. I found that there was no trip.
Ola has unnecessary deducted the amount from me.
Accordingly i wrote to ola customer support.
They replied that...

I booked a cab around 20 minutes back on 5th february 2020 and the driver before reaching me e called me up and ask me the destination. He again called up again after some time to say that there was a lot of traffic on the road and he might take upto 12 minutes i agreed for the wait but 10 minutes later he cancelled
At this time he was quite near my home and i had already waited for him for 20 minutes and my program was ruined as i...

I had booked and Ola cab on Saturday 1st Feb' 20 at 9:21 AM, waited for 20 mins and the driver did not come for pick up had to cancel and booked another cab. Here the driver asked for the destination and refused to come. I was charged a fee for for cancellation. Again I had booked another cab and the same problem happened driver made me wait for 12 mins and was not moving to my pickup direction. 9:57 AM I booked another cab and again cancellation...

Respected staff of ola cab.. I don't know why there is showing sudden blocking of my account since from 6 months or more... Please help to renewal of ola cab account.. Whenever i try to login through my phone number a dialog box of blocked account just appear.. Its been from 6 months or more... And this blocking of my account is creating a problem for me.. Kindly try to resolve this problem as fast as possible......

I took out station cab from delhi to chandigarh on 6th january. After completion of trip driver took 1500 extra (Apart from the bill which was 2986) forcefully. After several complaints ola decided to give it back to me, which i never received. I agree to receive money in my ola account but seems like they don’t care at all. I suggest everyone reading this never hire ola....

Hi,

This happened 2 years in 2017 back where i booked a ola auto and paid full in cash rupees 234 to the driver as per his request which wasn't updated in their system i informed ola then in a week time, now from last 4 months i am getting continuous messages from ola to make that payment.
Reached ola support (Crn number [protected]) (Tickets[protected],[protected] but i didn't find any help, the are just replying to...

We have travelled by Ola auto vide txn no
CRN [protected]
Today i.e.03.02.2020 from S P Office Gwalior to Madhavganj Gwalior, at the time of booking app shows bill for RS 68/ but inspite of telling to driver for root, he ride for long root resulted higher charges for RS 81/ means RS 13/ was charged higher and while telling to him for excess charges he refused and we were compelled to pay RS 81/ instead of RS. 68/
Kindly...