Ola Cabs / ANI Technologies Complaints & Reviews

I had two ola account with my two different mobile numbers. I surrender one account where my kyc was complete as the other account has ₹900 in ola money.co. Has deactivated ola money wallet for my account where ₹900 balance is there. I would like to complete kyc in this account so that i can use my ola money. Its been more than 2 months to e-mail ola multiple times for the issue but neither they are resolving it nor they are giving me...

Hi, i have booked cab from manikonda hyderabad to king koti.. Around 15 km. At a cost of rs 183. 2 drivers called me and cancelled the cab post knowing the drop location. Later i called customer care who couldn't help me but offering a booking with 280rs for same location.

Cab no. Ts ub 5749
Driver name: hanna goud y

Another driver cab no. Ts 08ud0809
Complaint: violation of the police cite section...

The driver was very rude in talking. We booked the ola and he was already on a ride and he took our booking when he already knew that he will be half an hour late to reach the location which the host wanted. But he did not cancel from his side and insisted the host to cancel the ride. He is asking us to wait for half an hour and he is not cancelling from his side. The map located his ola ride would reach in few min that's the reason the host...

On 21 january 2020, my trip no. Is crn [protected]. I ride from my home to airport delhi. There is no toll lies in between my way. On my way, they took a wrong turn from my way which leads to toll. And ask me to pay to them at toll and ola include tolls in my fare charges and parking also. There is no parking charges at drop site in airport. He took advantages of my innocence and mislead my way.
Estimated charge is :rs.275
Charged...

My tel no is [protected]
I took a ride and the bill came to rs 69
I told the auto driver to debit it to my wallet which has a credit balance of rs 1000.
He did that and i got a message it has been deducted from my wallet account and now the balance is rs 931
Yesterday i got a message saying rs 69 is due from me and i will have to penal interest if i don’t pay immediately
To me this is double charging...

I booked ola near mount carmel college, banglore around 4 pm. I talked to driver and he informed that he will come. He came near to me after 15 min and took a turn giving signal that he is coming and then vanished and cancelled the booking after a few minutes. It is humiliating and resulted in waste of time. Ola site is not showing the details of vehicle and driver....

On 20th january 2020, i have travel from cochin airport to manjooran estate, edapally, cochin. Whereas from the beginning of ride till i reach the destination, the route map was showing that "reach the pickup location".

After reaching the destination the driver asked for the payment of rs.493/- i have said him to close the bill, but he said that "due to server issue not able to close the bill and i have paid it, whereas the...

I booked a ride from koelnagar rourkela to vedanta jharsuguda and the estimated cost was rs 2700/. I started ride at 8:am and completed at 10:23 but when ride was completed the distance was miscalculated as 190 kms whereas i travelled only 134 kms. Further ola has overcharged me and billed me 3921/- at completion.
This is gross cheating by ola.
Please do the needful...

I have booked ola cab from the p l palace, agra to porsa on the date 09.12.2019. The amount was shown in the ola app while booking is rs.1956. (Crn: [protected])
After completing this ride the fare was shows rs 3219 and driver took full amount of cash.

I have filed complaint against this ride on same date over call ola customer support complaint no. (Ticket[protected]. They have assures that we will refund the amount...

I want the invoices for the rides i took for the period from 1 aug, 2018 to 31 dec, 2018. These rides i can see in my ola app but i am not getting the invoices for my rides after following the required steps. I have highlighted this to ola support a number of times and requested them to provide the invoices over my email. But they always keep sending the steps to be followed to get the invoices from ola app which is of no use to me as explained...

Hi team

On jan 14 i travelled in ola from rajajinarar to rja tech park... I paid 599 the money to ola driver ramachandra. R his car no ka02ag - 5922... His ph no is [protected]
I jst now checked with the driver as well... As i have paid in cash even he agreed and he told to. Raise a complaint ola can deduct from his account. Why should i pay twice as i ahve already been paid to driver

Regards
Deepak...

I travelled in ola on jan 02 2020 till chennai airport, the total bill amount was 217 with crn [protected] and driver vnekatesh am, i paid using google pay 217 rupees and showed him the details, he siad didnt get any payment and argued me to pay cash.

After 5 mins of argument i paid him cash and he said money deducted fromyour bank account will reflect in ola money till date nothing has reflected neither my bank payment has...

I came from bsr bangalore railway station to doddakammanahalli by ola cab booked by my son (Cab. No. Ka02ah3256, driven by gc raghu) crn no.[protected]. I bought a gift pocket containing chocolate/sweet box and kept in open bag which was stolen by the driver. Inspite of complaints/phone calls, the driver has not returned the items. Please take action to return the same....

Dear sir,

This is to inform you that cab was booked to, dated 15/01/2020, cab driver name - santosh, [protected], vehicle no-ka05ag1576.

While getting out of the cab forgot vivo v17 pro mobile and minutes after it got switched off, on calling the driver on his mobile completely refused that there is any mobile in the cab. I would like you to look into the matter while i have registered my complaint at ola centre...

I had taken an outstation trip from chandigarh airport ot nawanshahr, punjab. The payment mode was ola money, however the driver asked to pay part of the amount in cash as he had his emi deduction due. So i transferred 4000 to the drivers bank account. Later when the final billing was done, the final bill amount displayed was 7221. I had 4000 ola money in my walet, ola additionally deducted 1000 from ola postpaid. The total amount paid to...

January 15th i booked a ola ride in micro cab. The estimated fare was rs.269/- i accepted it and travelled - booking crn [protected] -
At the time of deboarding at the destination the fare showed up as 489 which i paid in cash and immediately lodged a complaint with ola. They wanted me to complete kyc which i did and submitted it. Till now neither have i received the refund nor any acknowledgement. Please help me get the refund and...

I was shown ₹240 at time of booking my cab. Driver was sleepy so took some wrong route and then got back on original route after wandering here and there and in addition they charger me ₹200 state tax/mcd without crossing over any state and in mcd charge is ₹100 so how can they charge so much even if there driver did mistake. This is very unfair please take some action....

I had once paid the driver in cash(Rs 499). Ola has been mentally harassing me to clear the same amount via postpaid. Its been more than a year now, I have already deleted the app. I receive at least 3 calls and 4 SMS every day and it is mental torture.
Now they have gone to the extent of legal notices and action without hearing my end of the story. I have tried explain to every single consumer care representative who called but they...

Dear sir,
I took an outstation trip from thanjavur to lalgudi on 14/01/2020 at 2 pm. When i booked my cab it showed me rs 1203 (Lowest price guarantee etc) but when i got down the driver showed me bill for rs 1719

This is completely unacceptable and unethical act by ola company

Why it showed me rs 1203 lowest price etc

I want suitable compensation from the company

Sethuraman...

Dear ola,
This is very disappointing & disgusting.
The ola driver cancelled the booking himself & didn’t turn to our location.
After calling him repeatedly & waiting for more that 15 minutes, the driver was asking to cancel the ride & demands more money from ramoji film city to abids (Hotel oyo supraja pride)
This has become a routine practice at ramoji film city to cancel the booking & instead demands more...