Ola Cabs / ANI Technologies Complaints & Reviews

I book the ola cab for outstation on dec 18 2019 due to an emergency, on completing the trip deducting the balance amount from the ola account drive asked me to pay the balance amount in cash.

I paid the cash to him and after around 20 days i got an alert that i have a post paid balance amount.

When i raise the concern with ola, getting the answers like try to book the cab again and if i found him need to discuss...

Hi team,

I've two complaints again ola, for which i don't want you to mail me back, rather call me immediately on my registered contact number [protected], because i don't want to waste my time in exchanging mails for days:

1. First of all, why is there no toll free number to connect with ola customer care?
Exchanging mails on the ola email id doesn't resolve the customer's query instantly.
br...

Hi team

This is regarding the ola ride taken on 09jan from shamna manzil (Seethapa layout) home to work manyata teck park (Thanisandra)

Please find the attached details (Completed ride)

However every day i take this ride but i will never be charged more than 80/- but on 09jan when i was booking the ride it showed me 62 and after boarding the auto charged showed 140/- i called customer care and...

I had to travel from nanakramguda junction, hyderabad to hyderabad airport to catch my flight. My booking experience goes as hereunder:
1) booked a cab vide crn [protected] - 4.49 pm
Waited for 10 mins but driver couldnt reach my place as he wasn't able to follow gps and reach location, hence had to cancel trip
2) booked cab once again vide crn [protected] - 5.07 pm
Waited for 10 mins after booking the cab. Driver...

On dec 22nd 2019 around 7 pm, cab ts10ub5306 driver hit my car ts02eg2492 and ran away. I told him to stop but without listening he had speeden and ran away. This happened at signal at metro piller usip26 where we take right turn into uppal main road. The signal turned to green, he did not drive properly and hit my car and went past signal. I told him to stop but he did not. I tried to chase but i couldn't. Please check cc camera footage...

We booked a ola auto at 5.44 pm from ion digital zone, hebbal industrial area mysore to hpo rms park2, shaktinagar, mysore. Crn no. [protected]. The estimated price was rs.155 but the charges came rs.245 after we were dropped to the destination. When we checked, we found that the destination was changed to jattipalla, kanakapura road, halekesare which was not the destination we had given. I can not understand how the destination can be changed...

My name sarfaraz alam. My cab number is wb 05 3265.1 st day i will go ola office there i tell my cab outstation facality he told 2 other porson auditor name and number and go to oxford gali then i will go and there i can see ola employee is very bad he drugs so my cab audits already done but out station facality is not on why very bad employe. Kindly legal action...

Dear sir/madam,
I have traveled from ola cab on 1st of sep'2019. At the end of the trip i paid by bill amout (Since he driver requested) as cash to the driver.
But ola app shows the "ola post paid charged as 369rs. I was shocked, because i never activated the ola post paid facility. I dont know how it was activated,. Also dont know why this ola team asking for charge. I was rasied this issue as complaint to the ola and explained...

I am getting too many calls from the ola company for due amount of rs 576 with unncessary charges against me. I have paid cash for all the rides taken as per my ride records. Kindly take action take against the driver who took cash amount from me and you as well. I have already sent the details of drivers who fraud me to one of the team member. But there is no response from ola dumb team. Instead of taking any actions the people are keep...

I am getting related call from the ola company for due amount against me. I have paid cash for all the ride taken. Kindly take action take against the driver who took cash amount of rs 219 on 3rd oct. From me and you as well. Stop bothering me again and again. I never used ola postpaid. I am getting many call for this due amount frequently which is very frustating. I have already spoken with your support team by call and mail.
Request...

This is with reference to my ola rode crn [protected]
Date of ride: jan 05, 2020

Amt : rs 416

I faced the following issues with the ride:

1.ac not working at all
2. Driver driving dangerously
3. Driver's maps stop working mid way, but he continues to follow the same, thus making me reach the opposite side of town (Wrong destination). Which took me extra 45 minutes to reach my...

I am getting related call from the ola company for due amount against me . i have paid for all the ride taken. if you want to take action take against the driver who took money from and you as well. Stop bothering me again and again. I never used ola money .I am getting call for this due amount frequently. Also my ola account is freezes . Release it immediately....

My daughter board Ola on Sunday[protected] from BSK I stage Bangalore 560 050 to Electronic City phase 1- Smondo, Neo town- and driver Sudarshan mobile is +[protected] and Ito 7758 to start trip. It was accepted for ₹600 and after reaching he took ₹1000 quoting that company is asking me to collect and to contact company My daughter tried calling Ola no answer. Why this ? Please look in to the matter and refund money Thanks...

I booked a ride on 6 jan 2020 for 4.45 AM 7 jan 2020 but next morning driver rishab is not contactable. He is not picking up my call. We lost the train because of him. After few hours he picked up the call and said that yes got the confirmation regarding journey and didn't said anything instead of this and ended my call. I want compensation from the company. It was my interview that day. The service is ridiculous....

Hi team,
My name is sumanth ([protected])
I had ride on urgent basis, i took the ola ride and paid cash to driver through phone pay.
At the same time ola has debited the same ride fee from the ola postpaid account which i am not aware.

I have requested ola many times to clear my post paid balance, since ola driver took the ride amount.
Now ola demanding money from me, even after money paid to the...

I tried booking a ride in ola.. It showed me no rides available. Please try after sometime. Then i had to close the app and make some other arrangements for my travel. Later after 5 mins when i opened the app it shows me there is a ride booked for me and the driver is at my location. The issue is not either me or the driver. I had to cancel the ride. And you charged me with a cancellation fee. When i wanted to let you know there is no issue...

I have been charged double for a ride with crn number [protected]. The complaint was raised since the 6th of december, till my double amount is not deducted from my ola postpaid account. I will not pay the bill. And i have no problem if ola blocks me as a user, as the customer service they provide is pathetic and is trying to compensate the issue by giving coupons. Which is not acceptable to me. And instead of solving the issue, they are repeatedly...

Crn[protected], i booked this cab for my father from anand vihar station to my house in gurgaon. My father being new to the city i made sure that the driver drops him to the right location. The amount i booked on was around rs 627, my father reached in 1 and a half hour which is reasonable for the distance. Later i received a bill of rs 1245 and i called the support team they told me that i never entered the location so they charge accordingly...

The old auto person took cash from me inspite of me choosing an online payment. On reporting to ola i was asked to make both cash and online payment stating a refund will be done right away back to the source of payment. Now they have credited to ola money ola has forced me to make payment twice and are refusing to refund money back to my account. Forcing to use ola even after clearly telling i don't want ola money...

I booked an ola auto on dec 28 2019, 4.56pm cnr [protected]. The amount before ride was ₹417 and driver deviated route and took a long route which made the final amount to be paid ₹562. I raised ticket to ola customer support as soon as i did that the amount on invoice changed back to ₹417. I got a call from customer support the next day asking if i asked the driver to change route since there was deviation in the map, i acknowledged...