Ola Cabs / ANI Technologies Complaints & Reviews

I'm rajaguru, my family took an outstation trip (Crn [protected]) on sep19, 2019 and they charged extra rs1338. After arguing with them for a month, on oct13, 2019 they have accepted that they charged extra by mistake & they will refund my money. They promised that my refund money will be credited to my bank account within 10-15 days but still after nearly 3 months i didn't receive my refund. Everytime i enquire them they assign a new ticket...

Mr. Santosh sharma ([protected]) driver partner of ola cab had cheated us during our journey from benaras airport to lucknow. But ola authority didn't do anything for that. They always with their driver not with the customer. Regret. He took advance of 2000/- for fueling but denied and took total sum of money again. We are from calcutta. We reached back and mailed complain to ola but they state we have to believe in driver. Horrible service....

My mother 75 years took a ride on an ola and when the trip was over she was forced to pay 500 rs when the same was already deducted from my ola money driver dinesh harisingh sonar ph ‭+[protected]‬ trip id [protected] it’s been 48 hrs no response though i made 6 complaints. Will be filing a police complaint when the 72 hrs deadline for resolution is complete....

Hi team,

I have to inform you that today at 9.45 in mumbai the ola vehicle no mh 46 bm 2215 dashed our vehicle. With this dashed our mud guard, dick board & tail lamp has been damage. I have lodge an fir again him as he refused to pay for my looses.

However the adament refused to charge for damages. You are requested to compell to refund damages....

I'm rajaguru, my family took an outstation trip (Crn [protected]) on sep19, 2019 and they charged extra rs1338. After arguing with them for a month, on oct13, 2019 they accepted that they charged extra & they will refund my money. They promised refunded money will be credited to my bank account within 10-15 days but still i didn't receive my refund. Everytime i enquire them they assign a new ticket number & sent a automated reply that refund...

I have a cab pass active on my ola account based on which i should be riding at rs.65 flat if the distance is below 4 kms. My last ride was from my home to office which is my everyday route (3.7 kms). Ola calculated it wrongly to be 6+ kms and have charged me rs.100. I reached out to their customer service and facebook page but they are not accepting the flaw in their app....

As i rided using ola cab and paid amount in cash, but previous ride i paid using debit card, so they fixed my default method as card. But for the second ride, they are charging even i paid using my cash. Still it showing as due. As i contacted customer support they said, its not issue once again you need to pay amount.
After completing my tide itself they should not accepted my cash but they accepted. And now they are asking once...

My point is simply this: why can’t ola include permit charges in the invoice itself when ola know fully well the permit charges for entering pondy from chennai and vice versa. Ola also know that since it is inter-city and inter-state, permit will definitely apply. Why don’t they fix it at the time of booking - in the digital fare itself? Why are ola conniving with this corruption on the part of the cabbies? It is like dealing with the...

Team,

Amount of Rs 9980 is debited from my bank account on 02.02.2020 at 16:16 without my knowledge by Ani Technologies.

I received call to update my KYC & then the fraud is committed over telephone, the call recording is available with me.

Please check on urgent basis.

Regards
Arnab Paul
[protected]
[protected]...

Ola driver charged ₹500 permit from Pondy to Chennai. From Chennai to Pondy the driver charged ₹300. In both cases, permit was never obtained by driver. The worst part is it is not even possible to register complaint with Ola app. It will simply say that rider has to settle with driver. Drivers in Chennai and Pondy are very corrupt. But Ola does not accept responsibility for their drivers. Ola has to be made accountable. It is a big scandal...

I had travelled thro' OLA auto on 12th Nov'19 from Mulund (E) to Thane station (CRN [protected]), for which i paid the cab driver an amount of INR 77/- in cash. Now after 1month when i attempted to book a cab on 24th Dec'19, i was shown an outstanding of the same amount as exhausted from my OLA Postpaid account.
When i called the call centre to register complaint in the matter, they refused to register my complaint claiming that i...

Sir, on 21.1.1219 i engaged ola service (Auto) from egmore to mandaveli. An amount of 152rs was paid by me including rs15 as cancellation chrgs. Amount reflected is /rs137. Please correct this. Regarding crn[protected] cancellation fee rs 15 wrongly charged as the driver did not respond to me even after calling him thrice. It was not my mistake. It was the sole mistake of the driver concerned. Please revert rs 15 and try to adjust this amount...

Dear team,

This email is against unfair treatment by ola and putting our life at risk!

I took the ola drive service earlier and unfortunately the so-called infotainment system did not work. I was half of my trip & the solution given to me was to go back and drop the car & take another which may have a working infotainment system.

Later after a fight with customer support, i was reimbursed 1 k...

I have recently tried to recharge my prepaid phone number of jio worth inr 555 through ola money app. The number wasnt recharged nor the money got reflected in my ola account. I emailed to the number provided by ola on 26th of december regarding the same but even after 5 days i have heard nothing from their end regarding my problem. I have the e-reciept of the payment made through ola. It seems like the company is indulging in new kind of...

I have already got rs 1295 in my wallet so why ask for post paid charges and on top of that, you are charging penalty also?? I dont want to use postpaid charges.. My wallet is good enough. I am not interested in the postpaid schema at all. And asking me for penal charges for delayed payment is preposterous. For something which i donot want to be part of why are you forcing me for the postpaid charges? If at all you have enrolled me for the...

My registered number on ola is [protected].
Today i travelled from new ashok nagar to gurgaon sector 12. Total distance is 42 km.
I have been charged rs 1078. Fare for this trip should be hardly 500-600. It is just double from the actual fare.
In this trip, i changed my location but it doesn't mean that you will charge double of the actual fare.
Please do needful....

Yesterday i take a ride himayatnagar to bhel... Before i booked cab bhel to himayatnagar the cab charges taken 530 rs... Including cancellation bill... The distance is 27 km... After return trip himayatnagar to bhel the bill is 911 rs... Almost double... I asked cab driver about bill... He said that nothing is in my hand my work is only customer reached the destination... So i want refund... Because i pay double amount......

Sir,
This is to inform you that with reference to my travel cited above crn[protected]. I have made the online payment of rs.411/- twice. With following ids
1) upi/dr/[protected] through google pay mobile app (As driver said amount not received therefore another payment made)
2) upi/dr/[protected] through qr code scanner with him.
Therefore you are requested to look into the matter and refund the excess amount...

I havent used any ola postpaid money and they have made a bill of rs 786 and continiuously calling & texting me to pay the same after getting so much irritation i told them i havent used but i will pay some amount and plz stop calling me.

They said pay only rs 343 and your outstading will be clear. I paid on the spot but nothing hass been cleared and still i am getting continiuos calls and the outstainding is still same.br...

Crn - [protected][protected]
Booed a ride from lc road pune - rly station-en route added shivajinagar as a stop, upon reaching the app did not direct/approve the 2nd. Leg of journey, driver refused to go further and asked me to deboard. Fearing missing the train i had to give in to his demand of the primary fare of rs. 150=00 to continue to drop me to station. The faulty app plus non functional option of emergency contact - call contacts...