Ola Cabs / ANI Technologies Complaints & Reviews

I had booked an ola cab on 19th sept from civil lines gurugram. The driver left us midway and charged 1000inr. I have raised a complaint with ola call center on same day but i do not get any solution for my concerna please help.
Complaint no[protected] and[protected] and many more
Crn-[protected]
I just want to know what are ola guide line on such issues and why don't take our complaints seriously....

Today 09:42 am₹72
Auto•crn [protected]
Driver pic

39, elango salai rd, subbarayan nagar, teynampet, chennai, tamil nadu 600018, india

To

24, ethiraj salai, egmore, chennai

I was abused for paying through ola money. I said i have no other means to pay. He embarrassed me in front of my office at indian bank drbt office ethiraj salai. He frightened me about man handling...

I have booked an ola cab today (10/10/2019) morning at 8 30 am for my mother who is 53 years old. She was travelling alone and there happened to be a leakage of water from the bottle kept her bag which was on the seat. Only after arriving she noticed the same.

For this the driver shouted at my mother very badly without even considering her age for something which happened unknowingly. My mother also put up a newspaper on top...

On 15th sep 2019. I booked ola cab in pune. Total fare that day was 166.in my ola wallet i had only 5rs. So i paid 161 by google pay. But due to network issue, there were 3 transactions. I asked driver to refund the additional two. But he is continuously denying it.
Waiting since 15th sep 2019
Need my money back as soon as possible
Crn : [protected]...

Ola management talks tall, pregnant with rosy and sweet talks alone. One of the worst and hopeless cab aggregator!

After around 3 years, i have today renewed the select membership with the earnest hope that their services would have now been stabilized/improved. Factually, it has worsened.

One common complaint i always had was that the driver partners make the select clients wait. Before unilaterally cancelling...

Crn[protected]
Sir
I booked two cab one as you send invoice me secend i am sending you. One driver take take long route. And charged rs. 350.00 more rent. (Distance 291-251) and also charged driver charged rs. 300.00at thr end of journey in cash.
I request you kindly see the matter and arrange to refund my extra money which that driver sh sunil kumar made from my journey 1. By more distance. Rs. 350.00.
2. Rs.300.00...

The estimated fare was shown as rs. 1217 at the beginning of trip from mumbai airport. But driver called me & told pls don't pay at the starting of the trip through gpay as his kyc is not done & pay at the end of trip. I have started the trip at 11.40 pm & he knew that after 12 pm there will be increase in fare charges. At last it costed me rs. 1500 instead of 1200. It could have costed me rs 1200 only if i opted to pay before 12 pm. This...

As per the above crn, the printed bill amount is rs 3394/-

Trip was from hyderabad to bidar (Karnataka)
Pick up - ola zone - hyderabad airport
Drop - bidar (Manahalli road)

But i paid 170 plus 100 towards toll gate

Rs 100 / at bidar entrance since the driver was stopped by some
Rto official

Plus rs 250 towards airport entry as the driver said he paid
Rs...

My name is Greenij Jaiswal i live in Badarpur Border ( Delhi ).

**Case - 1**

CRN No. : [protected]
Driver Name : Mr. Sonu Kumar
Cab No. : 1211
Place : Badarpur Border

I booked a cab from badarpur (5.27AM) to New Delhi Railway Station.
he asked to me first " Sir you will be pay cash or money app then i said cash he said ok sir" when i reached with my family and cab on...

My cnr no is [protected] i paid my payment 238/- through upi and cash both then i complaint in ola customer service they say you get refund in your bank with in 7 to 10 days but i not get till now then without my permission ola give refund through vocher. But i demand for payment in my bank account but they refused to give refund in bank but i want the refund in my bank....

So i pay the ola money on time on 26 sep 2019 of 1381 rs/- and even after a day it doesn’t reflect on my ola money postpaid account. I wrote them emails sent them screenshot about the deductions but yet no use no
Help on top of it they have been charging a late fee everyday. It’s one of the worst customer care services as they told me they would get back but till date nobody did. So a very bad customer service compared to the rest...

Even after multiple callbacks to ola customer care to know the status of my complaint, i received nothing but a mail that our team is working on it. And now a week has passed. I believe the #ola team waits to see if the angry customer is calm after few days and forgets what happened so that they don't have to solve anything. Is this how it is going to work?...

My money rs 162 not refunded till date as i got msg on 26/09/19 because of cancellation in middle of journey by ola auto driver. Please check the messages i got.
A refund of inr 160.00 for crn [protected] has been initiated and is being processed. The amount will reflect in your account in 5-7 business days.
A refund of inr 2.00 for crn [protected] has been initiated and is being processed. The amount will reflect in your account...

I am really not happy with the behavior of ola driver, he was very rude and rash driving, my wife is pregnant so we requested him to drive carefully but he was driving rashly and we booked cab by ola post paid money because of that he was not happy, but we will be paying money he should provide service properly. He told us to cancel the ride and get down.
I want you to take proper action against him and keep me posted, this will definitely...

Hi,
Am regular customer of ola, recently ola introduce postpaid option. But from ola there is no clear details on this cascaded to this customer. Am not aware this option i always used prepaid option.. I have complaint twice to ola customer care to revert back this postpaid bill which was wrongly generated by system. First time ola introduce post paid like there is bright chance for this. Ola have to accept this issue and revert back...

I have booked an ola cab and asked the driver to pick me up from gk palace bhopal location but the driver didn't paid attention later on on calling him he didn't talk properly and when i call him for the third time he just switched of his no and i found my ride got cancelled from his side which i came to know through a msg which i got on my phone and my 50 rs have been changed without paying me the ride the ride no is cnr[protected]
The...

Today[protected] at 3.11 pm we have taken an ola cab from zakir nagar bank of india atm to new delhi ajmerigate. And we reached the destination in 45 minutes. Then driver is told us that right now bill is not generating. And we are in hurry. So we pay him rs.250 rupees. But after 5 minutes we recieve a call from ola services and he told me that you are not paid. That is wrong information provided by the driver to their office. And after few...

On date 03/10/2019, i have booked ola cab from azaadpur (Delhi) to dlf dilshad extension-2 (Ghaziabad). When i was reached at home, i have taken my bag and go out from cab. But my mobile phone was left in that cab. After 5 minutes.. I called that cab's driver 7-8 times but he didn't picked my call. Then he picked my call and i said to him for come back to my home. I said to him for returning my mobile phone and he did misbehave with me and...

I have travelled from bangalore to ramanagara and the distance travelled 2 ways is max 120kms. My only mistake is that i didnt note the kms reading before and after the ride and blindly trusted the driver. Later found out that driver recorded 242 kms and so i was charged extra. Ola support says that their system shows its true but i have travelled to the same destination many times before and know the distance of the route. Driver has switched...

May 12 2019. I booked a cab with driver 'istyak shabbir shaikh' (Mini. White xcent). He didn't show up for 10 mins or so and i was unable to contact him.

Frustated, i cancelled and booked another ride that day and yesterday 6 oct 2019 i got charged an extra 50 rs for the may 12 cancellation despite trying to convey via the support features in the ola app about my issue.

App says "technical issue please try again...