Ola Cabs / ANI Technologies Complaints & Reviews

Yesterday evening I picked up a auto ride in ola. I tried paying through google pay but my transaction was pending at that time so after that I tried again and paid through G-pay itself. But the auto man insisted me to pay in cash also as his system was showing the payment was due though I made the payment already. He started arguing that I need to pay in cash. I was on hurry to my office at that time so paid the cash again to the auto driver....

We book ola micro cab no crn [protected] the driver came to pick up point. We are 3 ladies and one of my mother is a patient we have 2bags but that driver was very rude and misbehave with us. When we shouted then he cancelled our trip and now in my account 50 rupees cancellation charge is showing. I have prove also if you are not taking necessary action as soon as possible then i will definitely file police complain....

This is a complete exploitation of customers . They charged me today Rs 453 for 15km rude frim sanat nagar railway station to Chintal ring road, Hyderabad . It’s almost thrice which an auto charges ( Auto fare Rs 150.) If the customer is in need that does not mean that you will take advantage of this and charge anything you want. This is not a peak time also 5.30am. I want ola to check n refund excess amount charged...

I had booked Ola on 27th June 2019 from kakurgachi to bowbazar.o e Ola cancelled on own and updated the ride to another.the updated one was on its way.after a long wait of around 20 mins...the driver asked where I was going and cancelled the ride.also a fine of 50 rs. Was imposed on me. Can u tell me why?do I have too much money.a d I did not cancel the ride.the driver did.the worst Ola experience. Bull ### olA....

Sir, on saterday, when i book a ola kalawati hospital delhi to noida, they told me that i have no permit for noida so you canceled the ola. I told if you have no permit why you accepted. You canceled the tip. After that driver come with ola stay before me 5 minutes and canceled the tip. Ola charged rs 50 for cancelation. Fult by driver and wear by client why? On that time i book uber to come noida. What is the system of ola disterb the client....

This is with regards to ola forcefully charging money. I paid the amount for one of my ride by cash as it showed me to pay thatmuch. Afterwards ola postpaid showed its paid by postpaid. I raised this with ola customer care but they said nothing can be done and now they are threatening for legal action and pay that outstanding. Why should i pay 2 times for same ride.
This is loot by ola....

My father became a victim of debit card fraud. A fraud person
Pretended to be a bank person made following two fraudulent
Transactions with my fathers debit card details.

1. Inr 9998.00 from sbi saving bank account through atm with no 4591 1502 xxxx 2275
Yesterday (26/jun /2019), towards a fraud money added into ola wallet transection id is as (Othpg[protected] WWW.OLACABS.COM 26/06/[protected]br...

We have used the service on december 24 at 01.33 pm,
The service used from velachery to korattur and the charges was rs 280,
This was paid by cash
But we regularly getting calls to make the payments from your customer service recorded voice.
And now some one from the following number ([protected]) calling us to make the payments and harassing us that they take illegal action againts us,...

I had booked 2 cabs on 25th june for a 6:30pm ride from a resort to home.

Ola confirmed that they will send the details before 10 minutes of the ride.. When i checked at 6:25pm for ride details there was none

No confirmation or message stating that they were unable to get the cabs or tried booking other cab.. Me and my family was were stuck for almost 2 hours..

Also the details were removed off...

Hi all,

I still dont know y my account is blocked.. But the same day i had complained against a driver who denied service saying he would only stand outside my building and not enter it.. My building has a security policy in place that they will take photographs of each driver entering. And he dint want that so he denied service. He called me up and started speaking rudely to me and asked me to cancel. Finally i had to cancel...

My ola account with phone no. [protected] and email is [protected]@gmail.com has been blocked since a long time ago. I wrote an email to ola support but not got any satisfactory reply from them. They are replying like your problem has been resolved but till now it is blocked. I am unable to ride. Please unblock my account as soon as possible.
Thanking you,...

Hi
I am punit from delhi. My family and me use your service occasionally. Actually my father mr hari kishan diwan had a very bad experience with your service on dated 24.6.2019. My father booked ride from our residence to the rohini (For your reference i have attached the payment receipt). While booking, the amount was showing around 350 rs but by reaching the destination your driver taken 753 rs. My father said your driver that this...

Firstly he came to our place at 8:30pm we did not get back space to load our luggage and also no carrier stand. He argued with us at that time also told us to pay cancellation fee.
Secondly as we were in hurry to catch our flight we adjusted with the current situation after reaching the airport he took 331 rupees instead of 305 rupees which was displayed while booking the cab plus he charged toll/parking charges 150 rupees in which...

Hi team
On 20 jun i booked a cab from rohini delhi to jorawar singh gate jaipur initially this was showing that i am supposed to pay around rs 4000 but the final bill amount was 9468 rs that means an additional charges was done by showing that i have travelled 503 km and for extra distance the invoice amount inflated and get double of what i was supposed to pay. The delhi to jaipur distance is around 275 km how i may be charged for...

I booked ola cab from mumbai airport to pune. The whole journey was expected to cost 2000 plus toll. However, at the end of journey i was made to pay 600 rs more for a ui flaw of the app. The call center said they do not have a refund procedure and receive lot of complaints for the same reason. My problem is i should be charged for km, wait time, parking price, toll and not for such artificially manufactured price....

Crn:[protected] on extending the destination from vikas puri to dwarka from pitampura, the initial fare of 176/- swell upto to 544/- how is it possible to charge 3 times more for lesser distance and time. Is it not unfair practices? No revised estimated fare was shown to me when i had to change my final destination. Upon raising the complaint, resolved without and proper explanation or refund....

Yesterday, i had written about the behavior of the ola cab, number ending with 5406, driver shaikh mohammed with the lady passengers who caught it on 23-june-2019 from alpha-3, alpha market, irla area, mumbai-400056 at around 9.30pm for marine lines - maheshwari bhawan. The fare for the selected sector was rs.431/- shown in the mobile at the time of booking but it increased to rs.514/- after reaching the destination through sea link. The...

I had booked a ola cab from delhi to jaipur on 23/06/2019 at 230 pm. At 1 pm, the driver namely mohit, crn[protected], vehicle no-hr 69 c 1894 had contact me and asked the ride details. I provided him all the details about the no. Of passengers, pickup address etc. The driver asked me if i can come right now, then i told him don’t come now and come at 2.30 pm only because i have also booked another ola cab for jaipur at 230 pm for my other...

I want to complain against ola or ani tech. I was in a situation today where i didn’t know how to address this! This car is ahead of mine and the driver brakes ahead of my car suddenly. Nothing happens but he gets out accusing me cursing me and showing me a broken bumper that was already broken (Nothing on my new black car suggests that i hit him) i told him to not use vile language but doesn’t matter to him.. He tirades in trying to...

I booked an ola cab, number ending with 5406, got the opt as 9607 and fare as rs.431/- from alpha-3, alpha market, irla area, mumbai-400056 for marine lines-maheshwari bhawan for my elder sister-in-laws (My spouse's elder sisters). After reaching at the destination the fare in my & driver's mobile shown as rs.514/- which is higher by rs.83/-. My the said relatives questioned to the driver why the fare came so high, then he replied, u have...