Ola Cabs / ANI Technologies Complaints & Reviews

Please be informed during my return from airport to my home at madipur village on dated 18jun19. I bought 03 umbrella on vacation and same are left in cab on said date.

As advised i called up many times to the driver but he is not willing to return my belongings to me.

You are requested to please intervene, as i know ola for its services but do not want to bring bad name to ola and do not want to go in police.

Looking forward for the solution to my problem.

Driver name is govind.

Hello

Date of incident: 16th of july 2019

I ordered an ola cab today at king george square at 4:07 and my driver never turned up and i was still charged 7.15. Even though the invoice says i was charged 3.68, my bank statements says 7.15. I want a refund.

Crn: [protected] and it was a prime sedan and the drivers name is manider singh

Thanks zhinus

I had booked ola cab on 17th of may 2019 at 2 am in the night from khar, mumbai to kalyan. The fare estimate it showed me was rs 620. However, when i boarded the cab, the driver informed me that he was out of gas and he would need to fill it. I suggested him to fill it from the station on the way, however, he said that he won't be able to reach there and took me to another gas station which was off the route. At that gas station he was waiting for more than 25 min for his turn. When he dropped me at my destination, ola charged me rs 800. When i saw the bill they had charged me for time taken for this ride (Which included his gas filling time) and above that surcharge and tax on the amount. Now why am i responsible for the cab being out of gas.

However, i also tweeted and also file complaint with customer care, they didn't help me out, didn't even bother to verify the time taken for the distance.

Crn[protected] is the ride code.

I decided that i wouldn't pay the ola postpaid bill till the matter is resolved, however, now they are going on adding fine for non payment and also harrassing me by calling me to pay it.

Dear Sir, I Rohit Sharma booked 2 ola rides for my destination to babubazar
(in which the 1st ride was cancelled by the driver as the destination was a bit far for him ) .But I received calls from three different drivers. At the end i was forced to cancel the remaining rides too.Can u help me in finding how three rides were books though it's showing that I have booked three rides only.I ask for your help .

The travel rate was given in ola aap as 118 rupees. But it was peak hour and cabs were not available. But then suddenly a cab was made available and the rate was not given in the aap. When i reached the destination the amount was rated more than double..357 rupees. I dont know how that happend. If the rate was high then it should be specified but it was not there.

Dear Sir,
On July 1st Night t I booked a Micro cab from IGI Delhi for Ghaziabad . The fare at the time of booking was 500+ ( less than Rs 600 don't have the right figure now).. I end end paying Rs 1182. also not intimated during en-route, it would also happen that the passenger was not carrying double money.. On the part of OLA this is serious mal- Practice because the agreement at the start of journey was not honored and just for attracting the passengers the price was deliberately shown low. CRN[protected]

I had booked IRCTC Train Ticket on 22 June 2019 and paid Rs 2465 by OLA Money.The Ticket was cancelled on 26 June 2019 and as per IRCTC the Amount of Rs 2400 was refunded Refund ID of which is [protected].But till date I have not received the Amount Rs 2400 in my OLA Money Wallet.Request to process the same asap and also update why the Amount is still not credited in the OLA Money Wallet.My Account Name is Nilima Malji and Mobile Number registered with OLA is [protected].My Email id registered with OLA [protected]@gmail.com

I have taken OLA outstation on 11 July.
Ride was of 254Km which costs approx Rs. 3700 (actually less) from 6:30AM to 09:30PM (from Delhi to Narora/UP). I have paid 3959 via upi. I had travelled extra of 30Km which costs Rs.405. So I should be charged[protected]= 146 only. But I was charged with 1588. So total Refund due: 1588-146=1442
All this happened as their OLA app is showing travelled distance of 384Km instead of 284Km. I have all the proofs needed.

I have complaint the same to OLA support via Twitter but they are not accepting their mistake. There is no email or contact number provided to complain. Their IVRS says we will call you but they never called.

Ride details: CRN: [protected]

I had travel to mh01ch1545 yesterday in evening & driver name was Mr.Sagar Khanvilkar who had misbehaved with me & my wife in way o[censored]sing bad words
i think he is drink & drive so i ask about the same to him than he is using bad words to me than my wife interrupt she told him to stop the car but he is denying & stop at the place where no one was there & slap to me i asked him about driving licence & other papers related with car but he is not responding me properly requesting you to take strict action against him i had file police complaint also of him.

Driver first hit our side mirror trying to overtake from the left. He started making rude gestures and trying to scratch the car, we ignored him and moved on. He then tried following us and getting in front o[censored]s and the whole way he was honking and yelling. He nearly hit our car and he kept trying to. His cab number is KA 51 AB 4746. He was very rude unprofessional and drove extremely recklessly even though he was at fault.

I took almost 15 rides to same place from my residence every time it will be below 300 for recent 10days back when I book it shows 258 but after reaching the address it shows 881 rupees n driver not listening at all i gave 881 n I submit same in ola app they gave good Will 105 ruppes again I use that code and book to same address from my residence it shows 258 after i use 105 it show 156 but after reaching there driver saying in his account shows 256 n driver fighting n took 256 is this is the way drivers playing with customers n u people taking commission I won't leave this easily at all 881 not small amount

Almost everyday i use to book a ola ride from my residence to my office. But today when i book the ola ride in the morning, they confirm my ride. I called ola driver to know that how much time he will take to reach my location. He answered the call and said i am almost their and asked to me that where you want to go, i answered him the location of my office where i want to go. Then the ola driver cut the call and cancelled the ride. I booked another ride which get confirmed and then automatically cancelled after few minutes. In result to that i left with no option but to go by local transport. Which results to my late arrival to my office. I was harassed by ola and ola drivers.

Ola showed me in my booking a wrong fee, I always pay via visa. I have a screenshot and text message which proof that I was charged this low amount. The driver did not take the route he was told and he was shown! He insisted on taking a different much longer route! In the end I had to pay much more. But there is no other way than only calling to contact ola! But I can't even reach them that way! I am angry! I want my money back!
Plus the driver didn't even had change in the end when I was forced to pay more.

When we booked okay oustation ride today morning estimated fare was raised 1329. Inr, when closed it increased to rs. 1617.
Over and above driver has asked me to pay 117 rs without any bill as up give charges.

It's unfair illegal practice furadulant practice by ola.

I wish it's fradulant practice by an forigen entienty wish to steel our hard earned money for there unfair, illegal gains.

This is why play should be banned

I had booked ola from mumbai airport to lodha palava, dombivalli (Early in the morning). Completed the ride (Through longest route, driver claimed that other routes are with traffic jam) paid him what he claimed (My mistake was i did not received any message but paid him). Later after 10days or so, i was trying to get bill, to my surprise it shows "ongoing". When complained, ola team said i didn't pay my charges which is out right lie.
No one has contacted me and checked but declared that i have to pay, though i had paid already.

My friend took an ola ride from my account on 13th March. She paid the auto driver through cash. But the ride was supposed to be paid through card which she was not aware. Without paying the amount(Rs.170), how does the driver leave. But till now, am getting msg from ola that my due is unpaid and top of that am receiving a message stating that legal action will be taken against me. This is giving me mental agony and I have been disturbed continuously during my work hours. Pls do the needful asap. PFA the msgs and call history. Thank you.

I have first time looking for book a ola cab on 09.07.2019 early morning about 2.00 a. M from ludhiana rly station. During the process due to some delay in reaching the train on station. So i was undergone the process to wait for the confirmation.in between some call centre call received and ask am i book a cab? I tell him that i am in waiting to reach the station than i will confirm. But the person in a very disturbing tone that i have to pay cancellation charges.
Its very much harsh behaviour of the company to charge money even the service not utilized.

On may 2019, my ola money kyc door step verification done but, when yesterday on[protected] when i used cab it is showing pending, i have called the customer care for this issue they are least bothered. They are saying again i have to do the kyc procedure since it is pending.

My question is when the kyc verification has been done at door step, again in the same year why a need of kyc verification.

Such a lame response from ola, better to chose uber or mera cabs, they are far better in services & follow ups.

My name is prathibha and i reside in isro layout. I had used ola auto a few times and paid the amount to the driver after travelling. I have not subscribed anything.. Still i am getting sms now and then asking me to pay post paid due. But there is no number to call and clarify this (The number provided for ola on this web site and also on ola website itself is not working or nobody picks). This is harassment as i am getting sms and calls regarding this everyday! In one of the mails, they say they will take legal action! I don't know what is going on and why i am being bothered like this. Please register my complaint.
Also i noticed that they have happily taken rs 273 from my ola money account for some subscription. I would request you to make the company return back this money.
My address:#557, 11th main road, isro layout bangalore-78. Ph:[protected]

I was charged more than the estimated rate…when tried to reach customer care service, they made to wait for 72hours but up to now there is no response from the ola support. I raised the complaint on jul 3rd 2019 but up to now no one is responding. My ticket[protected]. Request for refund from ola.

Date of incident: 29 jun, 2019.
Driver name:k ramesh.
I was charged more than the estimated rate so i need refund extara charged.