Ola Cabs / ANI Technologies Complaints & Reviews

Dear sir
This is in reference to the ride i had taken yesterday crn no. [protected].
The bill of rs. 624 was generated and was deducted from my ola money. But when the driver (Mobile - +[protected] swiped the clear rs. 334 was shown on the screen which i had to pay.
That means extra rs. 334 was charged from me. Why is this so??? The same can be confirmed from the driver.
This happening was reported on ola app...

First of all my account was blocked for no reason and due to that postpaid which was due was unable to pay after some days they started sending message for fine and the link which was given was useless showed error tried many times to call then after 60rup fine one link was given was working through which i paid unnecessary fine have already paid postpaid due on time with unnecessary fine still no follow up is taken and i have screenshot...

This is utterly shameful to see the kind of services that's been provided by ola. I'm sure a lot more must be facing the kind of problem i go through on a daily basis. As per the above subject, none of the autos accept the ride request even if they are close to the pickup vicinity. Request you to kindly take some action. This causes a lot of hindrance to public like us who solely depend on public transportation....

I had booked an auto from Chickpet to Akshyanagar in Bangalore. The bill came up to about ₹230. I put it on my card but later when the ride ended, the driver demanded I pay him the amount through Google Pay even though ₹230 had been debited from my card.
I tried telling the auto driver that I had been debited but he forced me to send him ₹256 through Google Pay. Now I am left with ₹486 rupees worth of money debited from my...

As on 19th june 2019 i booked ola (Mini crn [protected]) at 7:10am from vithal wadi singhgad road pune to lavale sibm hill top actual fair was rs.306/-. I paid rs.306/- cash to driver (Baikar samir sakharam phone no. [protected]) and i received rs.98/- bill. I required rs. 306/- bill to submit in accountant department, please give me proper bill. I call the driver on his mobile several times he can't pick up my mobile. I required proper bill...

Yesterday on 7/7/2019 at 12:15 AM i booked a Prime SUV for a Outstation trip from T3 Arrival Rd, Indira Gandhi International Airport, New Delhi, 110037, India to Scf 14, Block C, Sector 27, Chandigarh with CRN [protected].
The estimate received was Rs 4588/-.However in early morning around 5.30 am i was shocked to see a non conversant route, after stopping cab & inquiring Local people it was learnt that we were on G.T road towards Rajpura...

My ola account has been permanently blocked. I don't know the reason why. And it's troubling me alot. Please rectify it as soon as possible. It's a humble request. I am not well. And i need to go to far away places regularly and ola was a big help. But now as my account is blocked i totally feel helpless about it. Please help and sort it out as soon as possible. With regards....

Ride says pay by Google pay but not accepting payment. Worst part is on the OLA app there is no any complaint option at all and even if you go to Payment option it doesnt have Google pay option at all.

When there is no any such payment offers, dont encourage consumers to use. Even you search for Complaint in OLA Web there is no such option, please have that in place very difficult to reach out in case of any issue....

I have used ola service from Nizampet to Santoshnagar. I was shown a certain amount and a certain route. But the driver denied and took me from a long route which costed me an extra amount. Why will that be my responsibility to pay the amount??

Now, they keep on reminding me about the bill payment. I will just pay what ever has been shown to me. Why will that be including in my postpaid account when I haven't asked the driver...

Dear Madam/ Sir
I booked the ride by phone pay on 26 June, 2019 at 4.00 am CRN[protected]. I was not aware the payment method. The driver asked me to pay in cash and also said he only takes in cash. I said ok. I paid him cash but from my phone pay account it was charged. I called him and informed him about this. He said me to refund by paytem but after 10 day he not refund me and also not take call. Please resolve the issue. If it is...

On 4th july 2019, i booked an ola auto ride from my home to akshay patra foundation, vasanthpura, bengaluru. As usual, ola gave a pre-ride estimate of rs. 452 for the ride. I noticed that there are two routes from my home to this place. One is via orr/nice road and is 32 kms, the other is from within the city and is only 21 kms. Google was suggesting the longer route due to a 2 minutes time difference. It was clear that ola, which uses google...

Today (06-jul-2019 around 07:40 pm) we have taken ola cab from noida (Dlf mall) to delhi[wagon r driver no. [protected]). Unfortunately i left my mobile phone (Apple i6).

I tried my no. Several times (It ringed 03-04 times then it stated out of coverage area). Thereafter i tried to contact several times — only once hi picked and stated that next customer / rider might have took the same. We requested to provide their contact...

Respect sir madam
This is to inform you now a days most of the ola driver are call and ask for location where to go?? Then after knowing location they are cancelling ride themselves.
I am the regular customer of ola and facing difficulty to reach my place due to this.
Please do something regarding this otherwise ur ola service will be in problem like meru.
Similarly they refuse trip once they payment is by ola...

This is regarding a complaint when this driver refused to go to my desired destination. He was so rude that saying bhar ajao bahar ajao when i was standing outside my home. His car number is dl1zc2032 swift dzire white color. Name jatin and phone number is [protected]. He asked that what is payment mode i told him ola money he refused. He asked for cash. He then told i will not go....

Today on 6.7.19 at 12.12 pm i booked an ola cab from 2a, motilal basak lane to j. K. Millenium centre, jawharlal nehru road

When it was showing 2 min, i called a driver (Manoj kr seth - contact no. [protected]) theta where are you?

He replied that he is having lunch right now and it will take around 40 min

I got so much tensed that i am getting late for an important appointment and he is saying...

I lost my phone in ola cab on 5th july around 10:50
To get the driver details i tried to login to the app using other phone but cannot since its asking for an otp which is sent to phone only, not getting the otp on email. And sent out an email to the ola support,
But still have not got any response
The phone got switched off as soon as the trip finished
Ola ticket[protected]
Ride - crn[protected]...

I booked a cab yesterday for my exam. I am in a hurry because i have to reach on time. When i told the location to the driver, he cuts my phone and was not receiving when i again called. Then, he cancelled the ride. Then i book the other cab, he also cancelled my ride saying that because of heavy traffic, he won't go there. Then when i go on my own, some ola driver called me after 15 mins that your cab is booked. Then i explain him the whole...

I booked 3 cab 2 cancelled of their on... And i waited because of that i missed my train... And then i booked 3rd one of which i called the driver too and asked for when is he coming... He said extra paise lagenge for 7km only... He charged 360 still i said ok when ur coming.. He said within 5 min... He cancelled the booking and switch off the phone.. I want to know is this how u work... And how can u pay for such driver... Morning me 5 bje...

Case history: as emailed to ola support service between 10th may to 27th may 2019.

1. On 10th of may 2019, i booked two ola cabs to go from my home at balkampet, hyderabad to rajiv gandhi international airport, shamshabad.
2. First booking - fri may 10th, crn [protected], driver name: v venkatesh, prime sedan white dezire, start time 10.59 am, end time 11.59 am. Bill rs705/-.
3. Second booking from another mobile...

With reference to the subject cnr, i would like to inform that the same issue was raised to ola support couple of weeks ago is yet to be responded.

Inteially my trip amout to be paying was around rs.145. However, i paid rs.229 when i asked driver he said it might be the traveling duration, it seems to me he also doesn't know the exact reason of this huge cost variation or probably he took the long route so he justified in...