Ola Cabs / ANI Technologies Complaints & Reviews

Address: 700019

Dear Sir, I Rohit Sharma booked 2 ola rides for my destination to babubazar
(in which the 1st ride was cancelled by the driver as the destination was a bit far for him ) .But I received calls from three different drivers. At the end i was forced to cancel the remaining rides too.Can u help me in finding how three rides were books though it's showing that I have booked three rides only.I ask for your help .

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Address: Ernakulam, Kerala

The travel rate was given in ola aap as 118 rupees. But it was peak hour and cabs were not available. But then suddenly a cab was made available and the rate was not given in the aap. When i reached the destination the amount was rated more than double..357 rupees. I dont know how that happend. If the rate was high then it should be specified but it was not there.

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D

Dev Prayag Sharma

from Kishanpur, Uttar Pradesh

Jul 16, 2019

Ola is a fraud type cab service,
Estimated fare shown ₹114 and bill came ₹228
Cheap cab and cab driver too.
How the fare goes double?
If you have ans. Specify, or I'll file a case against you.

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Dear Sir,
On July 1st Night t I booked a Micro cab from IGI Delhi for Ghaziabad . The fare at the time of booking was 500+ ( less than Rs 600 don't have the right figure now).. I end end paying Rs 1182. also not intimated during en-route, it would also happen that the passenger was not carrying double money.. On the part of OLA this is serious mal- Practice because the agreement at the start of journey was not honored and just for attracting the passengers the price was deliberately shown low. CRN[protected]

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Address: Thane, Maharashtra, 401208

I had booked IRCTC Train Ticket on 22 June 2019 and paid Rs 2465 by OLA Money.The Ticket was cancelled on 26 June 2019 and as per IRCTC the Amount of Rs 2400 was refunded Refund ID of which is [protected].But till date I have not received the Amount Rs 2400 in my OLA Money Wallet.Request to process the same asap and also update why the Amount is still not credited in the OLA Money Wallet.My Account Name is Nilima Malji and Mobile Number registered with OLA is [protected].My Email id registered with OLA [protected]@gmail.com

Jul 15, 2019

Complaint marked as Resolved

Hi I checked yesterday in my Account Statement, I have received a credit of the Amount in my account.

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Website: OLA.com

I have taken OLA outstation on 11 July.
Ride was of 254Km which costs approx Rs. 3700 (actually less) from 6:30AM to 09:30PM (from Delhi to Narora/UP). I have paid 3959 via upi. I had travelled extra of 30Km which costs Rs.405. So I should be charged[protected]= 146 only. But I was charged with 1588. So total Refund due: 1588-146=1442
All this happened as their OLA app is showing travelled distance of 384Km instead of 284Km. I have all the proofs needed.

I have complaint the same to OLA support via Twitter but they are not accepting their mistake. There is no email or contact number provided to complain. Their IVRS says we will call you but they never called.

Ride details: CRN: [protected]

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H

Harshal@1998

from Mumbai, Maharashtra

Jul 16, 2019

I have paid already money by google pay and driver does not received money and i have to paid it by cash also
I already found a complaint but not resolved yet ? What the ola cabs doing ?? 😑

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Address: Mumbai City, Maharashtra, 400035

I had travel to mh01ch1545 yesterday in evening & driver name was Mr.Sagar Khanvilkar who had misbehaved with me & my wife in way o[censored]sing bad words
i think he is drink & drive so i ask about the same to him than he is using bad words to me than my wife interrupt she told him to stop the car but he is denying & stop at the place where no one was there & slap to me i asked him about driving licence & other papers related with car but he is not responding me properly requesting you to take strict action against him i had file police complaint also of him.

Jul 19, 2019

Complaint marked as Resolved

I had clearly mentioned that the driver is drunk & driving the car which i had mentioned car details & his insurance already get over plus other documents also not proper so how would you allow him to drive in your cab & i dont get any mail from your end & you directly showing as it get resolved its unexpectable from your end.if you had not taken any strict action against him i will escalate this matter the way he talk with me & after providing several warning to him he had cross his limit on that day.my humble request to you please take strict action against him so next time onwards same incident not occurred with other.

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Address: 560005

Driver first hit our side mirror trying to overtake from the left. He started making rude gestures and trying to scratch the car, we ignored him and moved on. He then tried following us and getting in front o[censored]s and the whole way he was honking and yelling. He nearly hit our car and he kept trying to. His cab number is KA 51 AB 4746. He was very rude unprofessional and drove extremely recklessly even though he was at fault.

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Address: 1-8-77,vidyuth nagar,road no 1, Near new dilshuknagar community hall,dilshuknagar, Hyderabad, Andhra Pradesh, 500036

I took almost 15 rides to same place from my residence every time it will be below 300 for recent 10days back when I book it shows 258 but after reaching the address it shows 881 rupees n driver not listening at all i gave 881 n I submit same in ola app they gave good Will 105 ruppes again I use that code and book to same address from my residence it shows 258 after i use 105 it show 156 but after reaching there driver saying in his account shows 256 n driver fighting n took 256 is this is the way drivers playing with customers n u people taking commission I won't leave this easily at all 881 not small amount

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Nidhi Tulsyan

from Shimoga, Karnataka

Jul 12, 2019

Today when booked an ola auto it was showing Rs. 170 from kumaraswamay layout to Kumarakrupa Road, seshadripuram but while reaching to the destination the auto driver asked for Rs.258. This is very wrong, kindly look into the matter and let me know what was the issue and return my money back.

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Address: Ludhiana, Punjab

Almost everyday i use to book a ola ride from my residence to my office. But today when i book the ola ride in the morning, they confirm my ride. I called ola driver to know that how much time he will take to reach my location. He answered the call and said i am almost their and asked to me that where you want to go, i answered him the location of my office where i want to go. Then the ola driver cut the call and cancelled the ride. I booked another ride which get confirmed and then automatically cancelled after few minutes. In result to that i left with no option but to go by local transport. Which results to my late arrival to my office. I was harassed by ola and ola drivers.

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Address: Dehradun, Uttarakhand

Ola showed me in my booking a wrong fee, I always pay via visa. I have a screenshot and text message which proof that I was charged this low amount. The driver did not take the route he was told and he was shown! He insisted on taking a different much longer route! In the end I had to pay much more. But there is no other way than only calling to contact ola! But I can't even reach them that way! I am angry! I want my money back!
Plus the driver didn't even had change in the end when I was forced to pay more.

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When we booked okay oustation ride today morning estimated fare was raised 1329. Inr, when closed it increased to rs. 1617.
Over and above driver has asked me to pay 117 rs without any bill as up give charges.

It's unfair illegal practice furadulant practice by ola.

I wish it's fradulant practice by an forigen entienty wish to steel our hard earned money for there unfair, illegal gains.

This is why play should be banned

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Address: Mumbai City, Maharashtra

I had booked ola from mumbai airport to lodha palava, dombivalli (Early in the morning). Completed the ride (Through longest route, driver claimed that other routes are with traffic jam) paid him what he claimed (My mistake was i did not received any message but paid him). Later after 10days or so, i was trying to get bill, to my surprise it shows "ongoing". When complained, ola team said i didn't pay my charges which is out right lie.
No one has contacted me and checked but declared that i have to pay, though i had paid already.

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L

Leavin Lee

from Mumbai, Maharashtra

Jul 12, 2019

Hi,
My account is blocked for so long time I have to unblock my account. If there is any issue from my side please let know and I kindly ask you an apology please help me ola

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Address: 600096

My friend took an ola ride from my account on 13th March. She paid the auto driver through cash. But the ride was supposed to be paid through card which she was not aware. Without paying the amount(Rs.170), how does the driver leave. But till now, am getting msg from ola that my due is unpaid and top of that am receiving a message stating that legal action will be taken against me. This is giving me mental agony and I have been disturbed continuously during my work hours. Pls do the needful asap. PFA the msgs and call history. Thank you.

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I have first time looking for book a ola cab on 09.07.2019 early morning about 2.00 a. M from ludhiana rly station. During the process due to some delay in reaching the train on station. So i was undergone the process to wait for the confirmation.in between some call centre call received and ask am i book a cab? I tell him that i am in waiting to reach the station than i will confirm. But the person in a very disturbing tone that i have to pay cancellation charges.
Its very much harsh behaviour of the company to charge money even the service not utilized.

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Address: #16 , Shivapriya, Opposite To Christ The King School, 3rd Cross ,Aditya Layout, Ramamurthy Nagat, 560016

On may 2019, my ola money kyc door step verification done but, when yesterday on[protected] when i used cab it is showing pending, i have called the customer care for this issue they are least bothered. They are saying again i have to do the kyc procedure since it is pending.

My question is when the kyc verification has been done at door step, again in the same year why a need of kyc verification.

Such a lame response from ola, better to chose uber or mera cabs, they are far better in services & follow ups.

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My name is prathibha and i reside in isro layout. I had used ola auto a few times and paid the amount to the driver after travelling. I have not subscribed anything.. Still i am getting sms now and then asking me to pay post paid due. But there is no number to call and clarify this (The number provided for ola on this web site and also on ola website itself is not working or nobody picks). This is harassment as i am getting sms and calls regarding this everyday! In one of the mails, they say they will take legal action! I don't know what is going on and why i am being bothered like this. Please register my complaint.
Also i noticed that they have happily taken rs 273 from my ola money account for some subscription. I would request you to make the company return back this money.
My address:#557, 11th main road, isro layout bangalore-78. Ph:[protected]

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I was charged more than the estimated rate…when tried to reach customer care service, they made to wait for 72hours but up to now there is no response from the ola support. I raised the complaint on jul 3rd 2019 but up to now no one is responding. My ticket[protected]. Request for refund from ola.

Date of incident: 29 jun, 2019.
Driver name:k ramesh.
I was charged more than the estimated rate so i need refund extara charged.

Jul 11, 2019

Updated by Amruth Reddy Regarding refund for issue CRN[protected] on 29 Jun, 2019.

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Address: Hyderabad, Telangana, 506081

Kindly help me out. Today what ever i book drivers are cancelling my rides. 8 rides continuously got cancelled.
Is this the way you give services.
If we cancel the ride u charge us right.
Why don't you charge drivers or warn them not to cancel.
I missed my meeting because of this issue.
I[censored] don't take any action, i you will lose valuable customers.

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Address: 162/b/392 ,lake gardens,p.a.shah rd., Kolkata, West Bengal, 700019

I booked a cab from anil moitra lane, kolkata round 7pm, 10.07.19. The app showed it has reached the, but it was not. When i called the driver, he said where are, i said i am standing at the exact spot. Then he asked, where i wanted to go and saisd he would reach there quickly. But when i opened the app after sometime, the details regarding the booking and the driver was gone and had resumed to the normal screen. The booking was not available, it simply vanished and neither did the call me. After sometime, when i tried to to book a another cab, your app charged me for cancellation before i could another cab. But i never cancelled the cab, it left on its own and i had to pay extra for cancellation. Taxi id. Micro. Crn[protected]

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Address: Shop No - 2, Accord Classic, Station Road, Near Datta Mandir Chowk, Goregaon, Mumbai, Maharashtra 400063, Mumbai City, Maharashtra, 400063

Sir/madam this complaint is to regard you that ola drivers are not behave in manners and always reject to go in our destination even sometimes become agressive i had report many times complaints but no resolution i use ola in every 2 days but i get this problem every time this is final way to do complaint hoping to solve the querry and so thag next time such companies should not only take the money but give us actual value and worthy service of it and well mannered drivers. I respect all companies but fed up of such kind of drivers because of such drivers today one person even shout at me that i dont wanna go that way my mother was hospitalized and i want her to come home safely but this drivers dont respect that thing infact they get drunk and shout at phone and hang up at your face also never answer the phone calls.

Ola Cabs / ANI Technologies Complaints & Reviews

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Ola Cabs / ANI Technologies reviews & complaints page 142

ola booking error

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ola charges in peak hour

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higher charges than agreed

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ola money-irctc ticket cancelled but amount paid via ola money not credited in account

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extra fare charged

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misbehaviour of driver of mr sagar khanvilkar

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ola cab driver driving very recklessly

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high fair for same destination from residence

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harassing the customer

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fee and driver

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I am complaining about fraudulent criminal charges by ola

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paid ride amount but claiming I haven't paid

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regarding my auto ride

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overcharging by ola cab

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doorstep kyc verification done but still showing pending

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frequent threatening sms from ola

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I was charged more than the estimated rate

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drivers cancel frequently

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cancellation charges and runaway

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complaint against ola drivers

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