Ola Cabs / ANI Technologies Complaints & Reviews

My last ride driver misbehave with me and rate himself by scratch my phone and physically violence also so plz kindly give me justice and ur driver asking for extra money too from the meter crn number [protected] plz give me justice this is how big tech convenience company work.. That y bhavesh aggarwal made ola.. This is the way to work.. My number [protected]....

Fraud charges - CRN[protected] really upset with your cancellation fee.
Driver said he won't go to my destination bcoz there would be traffic. So what do you all expect? Shall I wait till infinity?

And this is the beginning of the month and I am getting error message that you have exceeded this month quota of waiver.
Please refund my money back

Mr Ramesh your support executive was not at all helpful...

Hi team, 

i booked a cab from haware infotech park (Vashi) to reach padmashree hospital (Dombivli) after driving 0.2 km driver saw the location and said he wants to go home and he has opted for “go home” option on the app, still he got this drop. However, i already paid through a g-pay of rs275, since the driver ended the ride i got charged 103 rupees for no fault of mine. The request is raised for the remainder but what about the...

One of my friend had an exam on 12th december 2017. I booked a ola for him to reach exam center unfortunately he met with bad (Immoral) driver in that trip he roamed around center extra 10 kms and dropped at exam center finally before 5 mins of exam starts, for this trip ola charged rs. 630 but my friend was not able to pay cash because of his late ride and he was in exam hurry he didn't paid. Driver called me from phone no. [protected], [protected]...

Have been a customer for ola for many years and have been making payments through ola money account. On 16th june 2019, booked a cab from home for reaching chennai airport. When the booking was confirmed, called the driver. He informed that he is nearby and asked what is the payment method. Informed him that is is ola money, but he insisted to pay cash as he was not having cash for refuelling his vehicle. During the trip called up ola customer...

The driver cancelled the ride did not give a call nor the app mentioned that the ride was cancelled it just disappeared from the my ride in the mobile application.

Driver details : dilip dhotre

Auto number : mh 14 hm 1375

The had to call back the driver back to know if he was coming or not and the driver refused to come. Stated that he is not going to come and has cancelled the ride.
No...

On 03/07/2019 first i had book a ola cab to ride from shalimar garden to kashmiri gate then before ride i had pay 294 rupees through google pay
On ride of ola cab and my money was deducted from account. When ride was completed still drive said pay 294 rupees in cash then i pay 294 in cash. So, please return my 294 rupees.
As soon as possible
Thanking you...

I was booked a cab from ola on 03 jul 19 for jodhpur to delhi vide crn [protected] which was confirmed for 02.30 am on 04 jul 19 with a caution that ride detail will be send before 1 hour. Also fwd details of two person to me by ola (Ashafak mob no [protected] and rameshwer lal mob no [protected] veh no rj 19ta 6532) with otp of both veh to start the journey. On connecting with above indiuals one not pick up my phone and another denied to providing...

I paid for the ola cab through google pay before completion of ride as it was mentioned that if ride ends i have to pay by cash. After the ride ended driver said that he didn't receive payment by google pay and demanded cash.
Money was deducted from bank account and it is clearly seen in the transactions in google pay. So, i was charged two times for the same ride....

At the start of my ola ride.. I paid the full amount of 221 via google pay (Payment was shown as successful in google pay).. But due to some reason again at the end of the ride it was showing pay the driver cash. So i paid the driver 277 rupees!!! (Became more)... So at the end i ended up paying two times. I checked the google pay transaction history and it's showing successful. So now my concern is how to get my 221rupees back???...

I booked ola cab from my college to hyderabad airport. On reaching the destination, i paid the driver rs. 656 (The trip was in cash mode). Moreover, i had no other mode of payment set on my ola app. However, after 15-20 days when i wanted to book a cab again, my app asks me to clear the fare of my previous trip. So i am not able to book my cab from the cab until i clear my dues.

On contacting the customer support, they say...

I had booked an ola Auto on 3rd July, 2019 at around 6.30p.m in Bangalore from manyaga tech park to Sahakara nagar.
The CRN number is as follows:CRN[protected]. The ride got allocated to driver named
Channappa NA,
Auto number: KA04AA4374.
The driver arrived in just 2 minute as he was nearby. After we started the ride, he asked me how much is the amount ola is showing, as it had shown me INR 145, I told him the...

Dear Sir,

We have been charged with very excess charges for our trip, CRN[protected], INR 966.00 was charged, when it was shown as INR 350 Approximately, but was charged 966.00.

Further more details regarding the trip details with invoice and location will be shared once have any feedback from your end.

We need your quick and firm intervention in this regard.

Showib Nisar Khan/Rahel...

I swear I have never seen such a worst service in my career, on wat basis do u charge when I haven't opted for a ride n driver denies arriving to the pick up point.more over in spite o[censored]r ### service I have paid 252 RS and still get notifications and calls intimating payment, if the same continues I will reach out to consumer court and file a legal complaint...

Today I took an ola from Ranchi Veterinary College to Ranchi railway station. After reaching my destination the driver told me there may be some extra charges due to the traffic. The bill was a bit high but I thought it is due to traffic and paid him the ammount. I also have him a five star rating as per his request. After getting off from the cab when I checked the bill details I noticed a additional ammount of 45 has been added for toll/parking...

I booked a cab from my phone on 29th june, 2019. The destination was delhi international airport terminal 3. On the arrival, the bill totaled to rs. 291. The guy felt genuine enough so i decided to give him a little extra. I paid rs. 295. After getting out of my flight i saw two messages. The first one said paid rs. 295 to anil; updated balance: rs. 767.82. Then, i saw another message which read, paid rs. 295 to anil; updated balance rs.472.82....

This is with reference to crn[protected] dated june 28, 2019. Today, i have booked a cab, during cab booking the amount i have to pay was rs 375. But the cab owner has charged me rs 735 in place of rs 375. If you will see the distance on google, it is only 22.3 km but he has covered 32.8 km and also travel time is only 45 minutes but he has taken 67 minutes. Also he has charged rs 4.86 as waiting fee although he came late to pick me. Here,...

On 30 june i took auto with crn [protected] with mobile number [protected] from venice mall to sankalp society, greater noida.in spite of knowing that i mentioned right destination driver took me to the wrong route. He tried to fool me into believing that he is following the route as mentioned in the ola app. He said to me that there are two sankalp societies in greater noida and i mentioned the wrong one.
He had done fraud with me...

Wb 73e 0494 driver has misbehave with me on 3th july 2019 at 8.40 am when i booked the ola to ride till s. I. T. And he also denied to go destination by saying that he have returned empty. And being practising advocate of siliguri court i thought it will be appropriate to inform ola consumer care forum first, if not then i have take legal action against your company agent as it have caused great loss and hindrance to me by taking other modes...

I booked a ola ride for 5.45am today from borivali west link road (Suyog society) to domestic airport t1. Two drivers cancelled the rides one after another. I wish these drivers must be fined heavily.
The third one accepted the ride but for double the cost. This is clearly cheating. Ola organization is not trusted any more. I shall not book rides with ola anymore and shall travel by company car. Horrible experience with ola....