Ola Cabs / ANI Technologies Complaints & Reviews

I am facing issue with OLA cabs continuously for 3 times.Initially when I hired OLA, the driver came requested OTP and then refused to go to my destination.2nd time the driver requested OTP on call telling that he is near to my boarding point.I gave him OTP and he asked me to wait at the boarding point.Later on I received a message about completion of ride and requesting for money.But the driver did not come.Now Today again(21/06/2019), I...

Dear Sir/Madam,

This morning my husband booked an Ola cab to satellite bus stand from Rajajinagar. While leaving, he forgot to take the Nike shoes and left it in the cab. We contacted the driver of the Ola cab and informed him. He said whenever he comes to that side of the town he will give it.

I am requesting you to kindly call the driver and remind him once again to return the shoes today itself. Driver's...

Today I booked OLA cab to go to airport i.e. from Thane to T2 terminal. waited for car for long time. When I called driver he said he is in Goregaon and can not come. I was very upset with the driver and driver cooly said "sir kya karu nahi aa sakata" then he said "Aap ride cancle karo" that means I will pay cancellation charges? on top I had to book another OLA waited for new car for 40 minutes in this process I got late and missed my flight...

Dear Sir

My vehicle DL1ZB8073 ( Hyundai xcent ) is Ola attached vehicle, and his driver Nakul kumar is criminal and absconding with vehicle
we have complaint his GTB Enclave thana New Delhi, you can confirm to GTB thana about Nakul kumar, his is characterless driver, we have request to you please this vehicle remove and help me arrest nakul driver his current location share with GTB police station, NO. IS [protected],...

Ola customer support is totally inactive. Recently i had an issue where i was travelling in Kerala, The driver that was appointed for my pre scheduled ride asked for extra money and threatened me, he was neither leaving nor cancelling the ride. Being at outstation i felt really insecured with my family. I tried calling in all there customer sevice numbers but came to know they have blocked all these numbers now. So, only option left for me...

1. I booked a ride through OLA App from Hotel Sivaranjani, Hosur to State Bank of India, SME Branch, Mookandapalli at 9.37 on 20.06.2019. The driver just called me and cut the call. Though I tried back he didnot pick up my call. When I was trying to contact him again and again, at 9.48, I received SMS from OLA reading "Rs. 50.0 will be charged for the cancelled ride. In case you are charged incorrectly, tap to go to support section and claim...

I have been using OLA to a fixed destination on a daily basis since 13.05.2019, wherein I travel from home to office and back.

I have two cell numbers – [protected] & [protected], and usually I use the first number.

On 07.06.2019, as there was some issue with my first number, I used the second number to book the cab from office to home. Whenever I book a cab, I first check the fare and then book the cab. br...

The trip booked by me on 20.06.2019 was cancelled by the Driver. He just called me and when I picked the phone the call was cut. When I tried back my call was not accepted. Immediately I got the message from OLA that Rs.50/ will be charged for the cancelled ride. The I had to book again for my intended journey. This jorney I have completed by 10.08 AM (CRN[protected]).

As I have not cancelled the ride please refund the amount....

Date 04 Jun 2019
CRN [protected]

I booked the ride from Mumbai International airport to Kalyan and used Debit card as a mode of payment and when ride start we have to make the payment before completion of ride else it will ask for cash
I tried first attempt and payment was successful but ola was still asking to make payment SO I tried again (Since i don't has cash that much to avoid cash payment) and this time...

On 18 th June i booked an ola cab from EC road to mohkampur dehradun at 3.30 p.m. .CRN [protected], Driver's name Manoj Gaudiyal. The app showed the pickup has arrived..I called him several times.he didn't pick up the phone, finally at the fourth call he said his car has puncutered. He won't be able to go. Neither did he call me nor could I l
ocate the car.l waited for 45 minutes yet i was the one who was charged 50 rs as cancellation...

I ordered an Ola cab at around 16.15 on 18/6/2019. I immrdiately telephoned to speak to the driver as I realised it would arrive too early. I cancelled the taxi and told him I would book one later.

A few minutes later I received a message stating that my taxi had arrived. I called the driver and asked why he had still turned up after I cancelled. It was only then that he told me that he wad unable to cancel and it was down...

Hello Team,
I've booked the ride on 12th June from Mumbai to Pune.And after giving the start OTP I asked him to close the AC but he wasn't ready for that for the whole journey.After having a discussion for about 35 min with him and Ola customer support i decided to pay the amount without taking the ride to him as driver was too stubborn and rude as well.I paid the whole amount to driver and inform ed the same to your customer support...

Sir, OLA cab on 10th May 2019 showed in app 226 rupees from source to Destination whereas it charged 677 rupees after getting down from the trip.
Source: BJ-20, Sector-2, Salt Lake City, Kolkata-700091
Destination: Howrah Railway Station, Howrah, Kolkata
Distance between source to Destination: 11 KM approximately
How and why OLA cab app charges and cheats continuously to customers....

Date : 19 june 2019

CNR no : [protected]

I had booked ola cab on 19 of june.. i booked cab from yeshvanthpur station till yelahanka. when i booked my ride the amount i hade to pay was 357 and after reaching the ola driver charges me 537. he dint come to the destination where we asked him to come and he changed the root too.

Driver name Ravi Kumar BM
Driver PH NO [protected]...

Hi My name is Ajinkya and i book a ola cab on 13th june 2019 for for malbar hill the charge shows 734/- rs. after reaching destination i paid 734 but the invoice given by your side is only 588/- what about my other money i have to show this bill in my company due to your incorrect invoice my company will not trust me further. i have already raised complaint against it but still there is no any response from your side, so i will suggest who...

Ride was booked around 7.25 pm and driver cancelled the ride after making me wait for 30-40 minutes which eventually destroyed my travel planning. I didn't was informed by driver even when I called him just 5 minutes before when he cancelled the ride.I am at a loss to attend my office for one day. I should be compensated for this. Booking ID - CRN [protected]....

It was 19th of May 2019, my family was planning an outing at Imagica, We were not aware that Rental Cabs do not go Imagica, we called at OLA Support and requested to change current rental to outstatton which they were not able to do and asked us to Cancel current ride. for this ride I end up play 3210. ts being approx 1 month till date amond is not refund, i am following up alternate day and I am assured that amount will be credited but nothing...

Dear Sir/ Madam
This is to inform you that, myself the regular customer of OLA, If you think please track my traxn([protected]).now a days I am facing a problem after booking, only apps show prime car avail able 4 min but car reach 15-20 min when I am cancel then rs-50.00 is chargeable in my next ride.this is not acceptable..this is your problem for not avail able car.Because there have no log time in my hand for waiting a car.Please...

Travelling from Bengaluru airport to Hebbal. There was no traffic. Reached 25 min before estimated time. Was charged double the amount for toll. Toll is 90, was charged 180. The parking fee was also double. Bengaluru airport parking fee is 100 for 2 hours. I was charged 200. This is scam by ola. While going to airport also I was charged toll for both sides. Then they pick customer at airport and charge them twice as well. No customer support...

I have had a horrible experience with them just happened that I was quoted an estimated price and I had ti pay way above the estimated price without taking any detours and without heavy traffic !!! It is ridiculous !!! For a trip from pushp vihar to Oxy Homez is nearly a ride of 900-1000₹ max. But after that they are showing that I had to pay 1432₹!!! Not only that, when I complain on the ola app, , all I get is a message saying they...