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Ola Cabs / ANI Technologies Complaints & Reviews

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Last updated May 7, 2024
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Ola Cabs / ANI Technologies reviews & complaints page 145

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A
Akaash Johar
from Firozpur, Punjab
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taxi cancelled at last minute

Address:P 01 Officers Colony, Abohar Military Station, Fazilka, Punjab, 152116

Refer crn no [protected]. Dated 24 jun 19.
The taxi was booked last evening for 7.15 am in the morning to report to yapral area in secunderabad... There was no intimation about the taxi for more than 12 hours.. The company cancelled the ride at the last minute and i could not get a taxi for one hour after that...
Another crn no [protected] was given to me at about 7.50 am. Even this taxi driver cancelled the ride... This delay...
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Address:560029

Lost a customer for regular vet visits. Had i known earlier that ola doesnt allow pets i wouldn't have booked a ride in the first place to the vet. Cab driver cancelled the ride after seeing 2 pet kittens with me saying pets are not allowed. That too they were secure in 2 cages. And they are persian kittens that are quiet by nature. I really dint get the logic. Better mention first itself that pets are not allowed. Anyway happily travelling...
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A
Ajay Kant Mamgain
from Delhi, Delhi
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wrong bill raised by ola

Address:121004

I booked micro cab from faridabad sector 55 to kashmere gate on 21 june and estimated fair was shown 648
I received swift desire and end of the journey i received bill amount 1258
I paid the same to driver because there was no error from driver side.
I was in hurry that time due to bus timing and tried many times to customer care but
It was not connected
Today i tried many times but no response from customer...
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A
Anil Kumar Kucheria
from Gurgaon, Haryana
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ola cab drivers rude behaviour & overcharging of fare

Address:400056
Website:www.olacabs.com

On 23-june-2019 i booked an ola cab for my sisters-in-law from jaipur, the ola number ending the 5406, driver's name shaikh mohammed, the otp i received was 9706, and the fare rs.431/- from alpha-3 shop in alpha market, irla area mumbai-400056 for marine lines maheshwari bhawan thru sea link. But after reaching the destination the fare shown in the driver's mobile was excess by rs.83/- i. E. Rs.514/- when my the said relatives questioned...
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A
Anil Kumar Kucheria
from Gurgaon, Haryana
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ola driver shaikh mohammed's rude behaviour

Address:Mumbai City, Maharashtra, 400056

Sir, i booked an ola cab on 23-june-2019 at around 9.30 from alpha market (Alpha-3) of irla area to marine lines maheshwari bhawan for my sister-in-laws, who came all the way from jaipur, the last four digits shown over my mobile were 5406 (And the otp was 9706) with the fare as rs.431/- but at the time of reaching at the destination the fare increased to rs.514/- then i questioned the cab driver as to how come the fare escalated so high...
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N
nallinipriya
from Chennai, Tamil Nadu
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charged without a ride crn3205852640 dt 14.06.2019 @8.02am by manikandan g

Address:1c POOMALAI Varishataa,PONNIAMMAN Kovil first cross street, Medavakkam Chennai 600100, 600100

I booked a ride from central railway station to medavakkam but the ride was cancelled by the driver and ola money rs86 was debited and driver promised to return the money back the money and he gave his whatsup no [protected] and asked me to give the details of account no which i did. Several times i spoke to him and he promised that the money will be sent to me at the earliest. On 17th morning he said the money has been transferred and so...
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Address:122003

When i reached ola support for reporting my cab broke down, i was kept waiting for more than 40 minutes but none answered my call. Today again i followed up and neeraj and vikram from customer support answered my call, to my surprise they said, there is nothing they can do. Car was not in a good condition, barely functioning and finally stopped working, customer support wasn't responding, where am i at fault in this or driving with ola was...
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A
Anil Kumar Kucheria
from Gurgaon, Haryana
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fare exorbitantly charged & ola drivers rude behaviour

Address:400056

On sunday dated 23-june-2019 at around 9.30pm we booked an ola having its last number as 5406 from alfa 3, vile parle to marine lines, maheshwari bhawan. The amount shown as rs.431/- but after reaching the destination the amount to be paid shown as rs.514/- as the driver shaikh mohammed had added back the sea link toll amount too in it, when asked about the fare that it was 431/- at the tme of booking then he said you have to pay what is...
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M
MrinalKantiGhosh
from Mumbai, Maharashtra
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cancelled booking which embarrassed customers at end time

Address:NEW SURAKSHA VIHAR, SECTOR-D, Agra, Uttar Pradesh, 282009

Sir/ madam,
I had booked an ola cab at agra on 23 jun 19 at 09.55 pm, ola confirmed and msg me that driver's details will provide 10 min prior and they provided that vide crn [protected], driver-madan mohan, however, at zero time i. E 9.55 pm ola cancelled my booking without any call or reason, by which me and my family faced huge embarrassed to reach at railway station in time to catch train.
I need a reply and punishment to...
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S
sandeepkadam83
from Noida, Uttar Pradesh
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double charge once through upi and cash

Address:Gulab Nagar Rd, Urmila Society, Pune, Maharashtra, 411043

I was charged twice for a trip once by upi and cash. Now even after providing all relevant documents like bank statement, transaction message and letter from my confirming that beneficiary has received money. Still ola people keep denying to refund states i never paid them which is not true. Now i have been chasing them but not getting resolution

On sun, jun 23, 2019, 16:56 sandy_05102008 wrote:
Hello mr agarwal, br...
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A
Annuk524
from Mumbai, Maharashtra
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postpaid charges

Address:Mumbai, Thane, Maharashtra, 421301
Website:ola.org

On 25th of May 2019 around 9.15 pm hired a OLA vehicle from Mumbai Airport to Kalyan west city . Total charges came to Rs. 1700/- in spite of my request to Driver Mr. Mukesh Prasad for my postpaid account he claimed amount from me and asked to inform the same on OLA support.
Accordingly within no time the same was put in the support option of OLA app. After few days I got a call from OLA executive to pay Rs 1700 due from me. On my...
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H
Harshal Gawai
from Mumbai, Maharashtra
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fare demand

Address:Anant Regency , Kalyan west, Thane, Maharashtra, 421301

Ola booking of car of mr shashi bhushan dube, driver of mh46bb4070 done on 23/6/19 at 12.02 pm, from kalyan to vikroli. On boarding of car, the driver demanded rs 600/- fare instead of scheduled fare of rs 482/-. My grandma who was to travel denied and had to cancel the ride. Kindly look into this matter seriously. This is very disgusting and will spoil the reputation of the services given by you. Thanking you in anticipation...
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C
Chan_sim
from Songadh, Gujarat
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unauthorised post paid claims.

Address:400610

There was no post paid limit ever requested for. All payments were made by either cash or wallet payment. There was call to fund rs. 50 to utilized 650 balance in wallet and close rs 700 due in post paid. While wallet balance is zero post paid balance not cleared. Deactivate post paid limit immdtly after adjusting wallet balance rs 700 made available. Need an answer why at first place amount was debited to post paid account? Who authorised...
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R
Rahul525
from Noida, Uttar Pradesh
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unfair charges taken

I came from bangalore to delhi tonight and after reaching delhi, i tried to book prepaid taxi. I found their charges a bit on higher side, so i thought of booking through ola. Cab booked, the total amount shown in the app was rupees 140. After reaching my destination, the cab driver asked me rupees 290 (140+airport parking charges 150). I was stunned and was feeling like betrayed.
I tried to find ola customer care no., but in vain....
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N
niksnigam
from Mumbai, Maharashtra
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no repair approval & no new cab allotment since last 2 months

Address:230, shankar road udyog vihar, phase 1gurgaon haryana - 122016, Gurgaon, Haryana, 122015

I (Fino id: 3454zmn) taken a cab from ola on lease and become ola partner. My cab was breakdown in april'19 and my driver took that cab honda service center peeragadhi. Honda service center incharge told us that there is problem in engine so it will take around 2-3 months if ola gives their approval in time so you people go to ola and ask for other cab. We met mr. Amit an ola employee in sector 18 gurgaon office however, they haven't answer...
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B
from Lucknow, Uttar Pradesh
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cancellation fees charges

Address:Bank of Maharashtra Nasik city branch janmangal road Shalimar nasik, Nashik, Maharashtra, 422001

Today i hv booked ola with mini ride. The driver had cancelled the ride. I have to go station. Instead of accepting when i hoti book new ola it shows 50 rs cancellation fees. It's the fault of driver. This is ridiculous behaviour 2 nd tym. Fist tym i haven't complaint but this tym it is very absurd behaviour and response without any mistake instead of ola driver complaint you are charging customer. This is so much stupidity to gain money...
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I booked Ola ride from Satyam apartment vasundhra enclave to Laxminagar Metro Station. I got confirmation msg and got the no. Of concern driver, I talked to him and told about the exact location.
He told me he is coming within 5 to 10 minutes, I waited there for 20 minutes, called many times but he didn't receive my call. After sometime I checked my ride details, suddenly got that my ride has been cancelled without any reason...i...
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P
Parmendra 6
from Haridwar, Uttarakhand
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driver is not drop on right destination and behaviour bad

Address:OLA CABS, Lucknow, Uttar Pradesh

Dear sir
I would like inform you.. I have booked ola cab
Vehicle num UP32KN 7574
Driver is mustak ahmad
Mob[protected]
Driver told me I can not go your drop place bhasin brother aminabad bcz over their traffic and takes full amount.. So kindly I request you to takes action against ola driver mustak ahmad...I m very shocking your service sir

Your cust
Parmendra...
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V
Vikash1987
from Belthara, Uttar Pradesh
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unethical cancellation of cab

Address:43 Shyamnagar Road, 700055

This complaint is towards unethical cancellation of share ride in Ola. Yesterday I have book a ola share ride at around 10:55 am for my office. The driver name was Md Shabbir (+91-[protected]) having white Xcent. After booking the ride I called the driver which he picked up but he was just telling hello hello might be due to call error. The pick up was showing to be around 11:17 am and as he car was moving to my direction I thought to wait...
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M
M.a. Padmanabha Rao
from New Delhi, Delhi
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not shown my balance in ola wallet, instead forcing me to pay more.

Address:Vikas Puri,, New Delhi, Delhi, 110018

From
Dr. M.A.Padmanabha Rao, PhD (AIIMS),

Former Professor of Medical Physics

114 Charak Sadan, Vikas Puri, New Dellhi 110018,

[protected]@gmail.com, mob: [protected], [protected]

Sir,
1. Please peruse the Table submitted herewith. Note that I have credited money Rs 1999 in November 2018 and once again Rs 1999 in December 2018 into my wallet maintained my OLA taxi company....
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