Ola Cabs / ANI Technologies Complaints & Reviews

M/s OLA, not resolved. No money remitted

REF: CRN [protected].DT WED JUN 05, 03:18PM

I travelled by auto, after, the mini ola cab, crn[protected], forced me and
family to get out of the cab, as he cannot come to the destination. that issue is
raised separately.

in the REF: CRN [protected].DT WED JUN 05, 03:18PM, i took an auto. the auto driver insisted payment by cash. I transfer my...

This is regarding the June 8th ride that I took from Bannerghatta road to Balaji layout.
1.Cab 1 - morning 8.01 am
Prime sedan - White Dzire driven by Prakasha C.
At the time of booking the app showed 484/-. the bill at the end of the ride was 904/-.
The driver also had taken the longest route ( 35kms), inspite of asking him to take the shorter route.
2.Cab 2 - Morning 11.19 am
Mini-Silver zest.br...

Cab driver came from backside and not applied brake .dashed my car at signals, maitrivanam junction at about 5.36pm on[protected].Came out of car using filthy language, though it is his fault of coming from back, not applying brake and dashing. All this situation may be seen from cc cameras, if need be.
Hope action will be taken from Ola management side....

I reached Coimbatore junction railway station at around 8.00am on 7/6/19.I had booked an ola ride spot. The driver Shabarish Ks NA reached and told that he cannot take me to Le meridian hotel, as per the tarrif put as Rs 330.He forced me to go on a private ride at Rs 400. He himself cancelled the ride.As I was in a hurry, i couldnt wait. In my next ride on 8/6/19 night from Le meridian back to railway station I was charged a previous cancellation...

On 4th June at 8:15 pm, I had parked my car in a parking area on the road side when a OLA Cab HR 55AC 9669 hit a car and his front bumper popped out of the clip. To avoid the fear of he being caught he wanted to deflect the car to the extreme left in the parking area and hit my parked car from behind. As a result of this impact, my rear bumper got damaged and my reflector was broken.
This was referred to as a police case and after...

Do not use Ola Cabs, I booked a Ola outstation they gave me a quote of 18k rs for only 700kms, when we reached 100kms the driver felt sleepy and asked us to drive when we called Ola safety team, they denied to send a replacement cab as the location we had reached by then wasn’t serviceable by OLA, eventually we had to drive the cab while he was sleeping, driver slept for 200kms around 6 hours in the cab, when he got up he took us from a...

On 2.5.19, My mom travelled in Ola cab from Lodi Colony to Indira Gandhi International airport. The estimated amount neared to 220. The driver, took a detour and his board displayed Rs.472. He forced her to pay that much money. Later when I see the invoice, the cost for trip is around 220 only, plus toll. This kind of a cheating is not acceptable! As a customer, are we not entitled to a few minutes of peace while travelling or should we keep...

CRN[protected], Bengaluru OlaCab Driver IMPOLITE further to opting OlaMoney against cash. Arrives late. Asks to cancel. Booked for important interview schedule so tolerated ride. Drops far from BTP office. I'd to walk. Poor Service.

https://twitter.com/KompleteMan/status/[protected]

Beyond the incident, we expect Ola Senior Management to deep dive policies - why cab driver's adamant on asking cancellation...

It has happened for around 30+ times with me and my colleagues that whenever we went on to book ola cabs using ola money wallet as the payment system from our sides, the driver illogically questions about our payment mode and if turns out to be ola money, they straight away either cut the call at our faces without even stopping the ride leading to cancellation charges from our ends whereas the cab must be cancelled from their ends or simply...

Hi,
I am sandeep and my email ID is : [protected]@gmail.com. Ola cabs has the worst support team and they are not responding through calls/emails. The moment my amount captured I raised a complaint so with that email conversation when I am trying to contact ola support they had worst email trigger like sending an email with request resolved message multiple times. Pathetic experience and worst OLA support and their team....

I filed a complaint on 3 June at 12 PM at Ola support via call regarding the above ride in which the driver didn't end the ride at the destination & left from there and continues driving with so final bill was 463 instead of 215. No resolution - 7 June.

Response Ola Support -
Post validation, partner confirmed that upon riders request partner dropped the rider back to the station. Hence, we regret to inform that we will...

On 25th of may 2019 i have booked my cab from ola in punjab for law gate to phagwara railway station at 3:20 am, the cab driver arrived pick point by 3:10 am he called me down and started asking me 300rs as my fair is 213rs as i rejected to give, he left me by saying to find an another cab. He also said that he won't get any person from railway that's why i need to give him 300. Then i have booked another cab but they kept their phone on...

Today i booked one ride and when i call that driver to come nearby where i standing then he refuses to come and he also refuses to go to my destination and when i said to him to cancel the ride then he talk in very rude and abusive ways .And he also said that i am not going to cancel your ride do whatever you want to do.Riding in an Ola driven by Ritesh Verma [protected] .please take strict action against him....

Date 04 june evening i booked ola from Indira Nagar, Thane west to Shivaji park. CRN[protected]. Received multiple calls from the Ola Driver asking for destination location . I refused to disclose. The ola cab came in .Driver again asked for destination. Gave him the OTP and asked to check on his app. He logged in and when he found the location he said he was going to chembur and would drop us till chembur. We had booked the Ola cab till shivaji...

Driver Shiva Kumar CRN [protected] driving silver etios took RS. 1500 extra for paying petrol charges.. The driver took us from Mahatma Gandhi, bus station to manikyamma ashramam road, srisailam. He asked to pay the bill of petrol on the way... And he will cut the cost from the bill... Which was 1500rs but when we reached to our stop we did the full payment shown by the ola ... And lost our 1500rs.. we remembered it later on... And then called...

I have taken a Rs.239 ola cab ride pass on jun6, 2019 and the amount has been deducted from my bank account to ANI technologies Pvt limited.

But it doesn't appear in my OLA pass list.

My bank transaction ref number for the above is [protected]IGAGHGCWP8

Kindly check this and resolve the issue as soon as possible...

Dear Sir,
Yesterday I booked Ola cabs for traveling from Bally Railway Station to Kolkata Railway Station (CRN [protected]) with the ola driver Shri Shivpujan Kumar at around 11.10 AM. After 10 to 15 minutes of waiting with my sister, the ola cabs arrived. We got into the car and shared OTP. At that time suddenly he asked about payment method. When we told him about ola money wallet payment, he refused to go. He told that he can go...

Today at 12 pm my ride got completed I paid the amount through Google Pay and then the driver also asked me to pay the amount in cash as for him it is showing that he has to collect the money in cash, O tried to convince him but he misbehave d so I gave him the money in cash but it is not acceptable such behavior and such bug in app .I am highly dissatisfied with this kind of service...

I have booked cab on 1 June 2019 around 6:30 p.m. On arrival, the driver asked me the drop location. When i told him that it was "Rohini". He was reluctant to provide the service and was cribbing that he has selected the duty nearer to his home location i.e. "Dwarka". After exchanging few statements, he consented to start the ride.

During the ride, he stopped the car at fuel station to take the fuel. Thereafter, on reaching...

I am complaining since March 16 to Ola for over charging me Rupees 200 in my last trip on 15th March 2019 stating parking charge but my cab was not parked in parking lot and driver dropped me on road near Howrah Railway station. Infact driver advised me to raise complaint as the cab was not parked in parking lot. After sending several emails I never get any response and now I have been threatened by Ola company for not making payment....