Ola Cabs / ANI Technologies Complaints & Reviews

This is ridiculious to see there is no any contact number of OLA .I had an issue twice with OLA Cab, where i booked and after a wait time of 15 min still the driver was not ready to come .Both Driver gave me the same excuse Last booked passenger is not yet got down /. he went to Medical shop / ATM etc ..
i had this issue on 26 -May & one on 5-June...

Dear Ola cabs
I journey from howrah to park street on3rd June, whick total fare was 259 including 71 rupees parking charges, but that driver name Bapi Dey tooks from me extra 71 rupees, means total 330 rupees. He was cheated me, so dear Ola this is my request plz takes strict action about this driver and return back my money.

Thanks
Aswini Samantray
[protected]...

Today I booked an OLA from Dombivli to Jupiter Hospital, Thane at 2:15 pm. I was assigned car number MH-47-N-5459, driver Nilesh Ashok Wagh.

I had a doctor's appointment for radiation at 3:30 pm. It is 4:20 pm and I am still in the OLA cab.

The driver took us to the petrol pump to fill fuel. There was a big line, as a result of which, we had to wait for quite sometime. I will miss my treatment today and will...

Sir, I booked a cab from HQ DGBR to Nai Sarak Chandni Chowk vide CRN [protected]. During the journey, the cab driver cancelled the booking and ask to drop down. I requested him to drop at our destination but he behaved rudely and went away from there by leaving us at Dhaula Kuan bus lane. For this journey from HQ DGBR to Dhaula Kuan (Appx 2 Km), Ola Cabs charged me for Rs. 112.00 (Rupees One Hundred Twelve only). However, I dropped a query...

Hi Good morning,

My name is Balasubramanian A and i am from Chennai, I have booked a ride for my relative on Sun, May 05, 09:40 PM with OLA cabs and the payment they have charged for the ride was 490 rs. Once the ride was completed the driver has charged with cash of 490rs with my relative, My relative has paid the amount as they did not know that the amount was paid through OLA postpaid from my account. 1 week later i got...

Your driver vinay kumar, pick me and my family at 4:40 am in morning from gopal sadan in jabalpur mp on[protected].
I was seating on the front seat with driver. When our ride was over my mobile fell on my seat and i got up and paid fare of the ride. He quickly take his car
From there. I touch my pocket and did'nt find my mobile. I quickly try to call my mobile phone with my moms number but he had switched of mobile then...br...

I has written to ola support and am really disappointed and was expecting a little more help and understanding from a brand that’s in the service industry in today’s day and age, perhaps you can help by escalating the matter to someone even more senior. I am sure you do understand that the double payment has happened by mistake ¬ done intentionally, no one would like to lose their hard earned money. Kindly refund the same....

With my today's experience with ola share, i have decided to never ever used ola. Specially ola share, where driver will take you for the never ending ride to 'bangalore darshan'. Drivers keep on take bookings and doesn't matter who boarded first, they keep on take bookings and you can see who boarded last getting first drop on opposite direction. If you raise issue, driver refused saying it's not in his hand. Pethatic service, no customer...

We booked a suv to periyapalam which was abt 110 km round trip with estimated fare of 1750 but i was charged 31000 where they have added extra km in the trip and when i got the complain then compensation came as coupon which i have no use whatsoever as we are not frequent with cabs the compensated amount is around 1150 and its almost like a rip off and they wont refund the cash and i have to go an another dumb trip for their mistake it not...

Driver don't have manner to talk with passenger talking very rude and bad words, better don't give appointment are ola licence to like this persons. Driver is telling go and give complaint he is challenging nothing can been done to me.

I don't know how you people your giving permission to ola like this kind of driver. Take a interview first and teach how to talk with passenger.

Crn:-[protected]...

This complain is regarding my friend name uday with product airpods which was lost in ola cab on 28/05/2019 between 11:40 am to 12:30 am when my friend was travelling to rajiv gandhi airport hyderabad.

He was using his airpods while travelling to airport and he kept the box on ola seat and forgot to pick up after the completion of his ride.

He immediately called the driver and asked him to search for the product...

We boarded the Ola from Salt lake AE block. The driver was really rude and unprofessional. Since the destination was 1 he away he denied us the drop and simpler said “I will not go to the destination . It is night and I don’r Want to take the risk”. The driver was asked also said “this is my car, I will do whatever I want”
And later almost drove us out of his car”
He used tremendous slangs when questioned about...

I took an ola cab from kandivali west towards my home naigaon east around midnight 1.00 to 1.30 am on 4th june, 2109, i. E today where i lost my cell phone as it was connected with the ox wire in his driver seat, when i asked for my cellphone after paying the bill the driver ran away with the phone. Now he is not even picking my call, he has switch off his number and now he is not even active.
Such a pathetic services from old driver...

Booked ola cab from bengaluru airport on 24/02/2019, around 3 am. Being direct pickup, i never got driver's name or contact no.
After reaching destination bill was 800. Driver took 800 cash and deducted 500 ola money as well. After few days i started getting notifications & calls from ola to clear my dues. I contacted customer care to clarify the issue, but they seemed reluctant to help.
Since then i have been getting 8-10...

I am referring to the above subject payment demand - cheating customer my last two transaction was in the month of sep 23, 2017 ie ola auto ride one and the other was ola car i have cleared the money by cash and the money from the ola credit has been detected and the company now is demanding to pay the credit for which is not my fault why do i have to pay? Please don't have these kind of hidden charges and fool people to make your revenue.....

I took ola "2 way" ride on 18th march, where driver has to take me from destination a to b and return from b to a, returning was marked before 5 pm same day
I reached destination b on time driver dropped me and went to his sister home and work was done at destination b, i called driver he came and updated me that he was at his sister house. When i came back to destination a by 2 pm which was earlier then the time i have provided in...

Crn [protected]
The cab driver first made me wait and then abused me using all the filthy language. I have tried calling ola helpline no one picks up. I was stranded for half and hour because of him. Is this how you treat your customers???
He abused me so badly over the phone and then cancelled the ride. This is not how the company should let drivers treat women...

If you care about your life don't use ola service. Met with accident which i was saved by god grace further they called up and ensured safety of life further.
My wife is pregnant but rather i travelled with ola ensuring safety..
Driver on informing pregnancy and to ride slowly he was harsh and was on his move and met accident at eastern express highway on top he informed us to get down from crashed cab on burning heat on highway...

On 31/5/19 i booked a cab from majestic railway station, bangalore to bommasandra through ola cabs. While booking i choose cash payment and estimated cash to be paid is 445/-. After the i paid the said amount to driver and after 10 minutes 572/- deducted from my ola money. I asked ola to refund the 445/-. But they denied. I need my amount refunded as two times amount deducted from me.

I have the proof of 445/- to be paid is...

Today at 10:21 am we booked the ola Auto . At first he asked me the otp and I told the otp. After that when I told him to take shorter distance route, because we have to reach urgently. Then he refused to take that direction and he was asking for money, and he always using slang language, he was about to fight with us. Please take this complaint to the further notice .Auto no is KA03(AD7966)...