Ola Cabs / ANI Technologies Complaints & Reviews

Today at 10:21 am we booked the ola auto. At first he asked me the otp and i told the otp. After that when i told him to take shorter distance route, because we have to reach urgently. Then he refused to take that direction and he was asking for money, and he always using slang language, he was about to fight with us. Please take this complaint to the further notice...

Dear Sir/Madam,

I request you to kindly check the following two booking reference numbers.
Date: 09/02/2019
1) CRN[protected] (Rs. 264/-)
2) CRN[protected] (Rs. 231/-)

My wife has traveled by Ola cab two times (home to examination center
and examination center to home) on 09/02/2019. She has paid the bill
amount by cash. Also the bill amount has been deducted from the postbr...

I have no idea why I am due to Ola where in I always use cash payment. I am really fed up of this. You people say to ignore if paid then why am I getting the repeated msgs??? This is not any first time even before I had the problem and it was solved only after complaining in the forum.
Stop sending the msgs and enquire with your particular driver and find out if the payment was done or not...then you send these msgs.
Meanwhile...

I booked a cab from Bandra Kurla Complex till Goregaon. On arriving to the pickup point the cab driver said that he has run out of CNG and immediately cancelled the trip. Promo voucher worth Rs. 350 was deducted from my wallet. I wrote several times to Ola support team but there is no response whatever. Ola is very prompt when it comes to deducting customer's money, but when it comes to refunding several follow up messages go unreplied. Kindly...

Hi

I have been getting repeated reminders, sms and calls regarding non payment of dues to ola.
I have explained several times to the customer service that i have always paid the cash to the driver for the payable amount (Once or twice through ola credit of my husband) as i deal with only cash payments to cabs booked through ola ap.

I am unable to understand that if i hadnt paid, would the cab driver let...

Dear ola team,
Please send me my invoice. On last thursday 30/04/2019 i took a cool cab which has crn-[protected] from chhatrapati shivaji airport at 10:00pm and my destination was ulwe, navi mumbai. As a toll charges and airport parking i paid him rs-135 extra. However why i did not receive my invoice.

Ola team sent me a stupid excuses (Hi s mondal,

Sorry, an invoice cannot be generated for this ride...

Respected sir/ma'am,
It is submitted that i am an ola user resident of agra, as me n my family use ola daily but today i booked an ola auto in agra without any reason driver talked very rudely and also used abusing language with me as i am a girl.
I am very much disappointed with this service now.
I am uploading his details here so that he will be aware for future and i want some necessary action to be taken
Name:...

Dear ola team

I had booked a cab on 5th or 6th may (Outstation) for my visit to harihareshwar temple (From 10th may to 12 may) with a approx rent of 6700/-.

I was shocked to see your confirmation (Driver - abul kalam - white excent) that too just 1 hr before at 6.30 am stating my booking got cancelled. Immediately i booked another cab and her estimation was 8800/-.

Now you tell me, why i should...

Hi, ola management. I'm a customer from coimbatore, tamil nadu. Ola auto drivers are requesting for extra money added to the mentioned tariff in the app.
If the calculated amount is rs. 45. They request for rs. 70 saying this won't be enough. And we can't accept your ride request. And they don't want the customer to pay via ola money. Kindly, look into it. Thankyou....

Booked ola auto for my son and mother to drn colony palace gutahalli today. Had to reach destination in 15minutes for some important appointment. Driver destination booked was sanjay nagar. Myself over phone and my son in the plleased so much that our destination is in gutahalli not sanjay nagar as he was claiming. Took them to sanjay nagar for we paid rs.120 and again from there to our desired destination rs.100. Reached an hour late for...

Hi i had booked cab today from chakan pune to katraj area pune. While booking charges was showing 618 rs. When i confirm the booking and after travelling system showing me to pay 826 rs. It was worst service i ever seen from ola. There was no toll or anything even though it charged for that. I can see in the bill.
Please find my ride details.
No-:crn[protected]....

Dear sir /madam
I had taken a ride on a cool cab through ola on 31st may 2019 08.47 am. The fare was rs 469. Upon reaching destination i paid cash of rs 505 as driver demanded extra 35 rs for toll tax. As i was in urgency i left and he told that combined bill will be received through mail..
I followed up many times for the gst invoice but received mails that invoice cannot be generated for xyz reasons.
This is not accepted....

This is with reference to my yesterday ola ride. While booking the cab the estimation showed as rs 375 but after completion of ride i was surprised when cab driver told me that bill is rs 1364/-. When i contacted the customer care they told me that peak hour charges are rs 900/-. While booking the cab i didn't get any pop up that charges are high.

Attached invoice for reference.

Ola team kindly refund excess...

Hi,

My name is piyush ranjan dani with registered mobile number:
+91-[protected].

I had a postpaid bill of rs 1757 to be paid by 19th may 2019 which i had already cleared on time with the link sent to me by ola customer care with the proof in the attachment with
Transaction id : ola-ompp[protected]om.

But still i am being billed rs 2.00 for late payment fees everyday for...

I arbind booked ola for bus stand in patna bihar. But, surprised booked ride of ola cap patna ignored by cab driver. It is repeated again with in 2 minute.

Rs. 50/ charged by ola without our foult.

This time i was too need for cab. But not service provide by cab driver.
Detail of driver gurdas singh
And 2nd was samira with br01ph 3219. Mini cab

Realy it is my great mistake to...

Our estimated charges shown was - 1982/- for following given location, but charge rs. 2806/-. Please provide us proper details regarding extra charge on this trip. Please kindly help and refund money.
Trip details are:
Prime sedan outstation•crn [protected]
Driver pic - khanda colony, sector 9 khanda colony panvel navi mumbai maharashtra india, sambhaji stadium rd, shri ram colony, nashik...

Ola is charging false information and don't update the information as per current situation. I have paid all the dues which driver requested as the payment mode was postpaid. But instead of changing the status in the apps, ola has started asking money after more than 30 days of payment. They are harrasing me by calling and sending messages even after i made a written note to ola for all my clearance....

I had my ola post paid bill generated and it was 11000 inr!!! There had been a transaction made to agrrepay of inr 9000 and i wasn't aware of it. My credit limit was always 3000 inr and i dont understand how it changed to 12000 inr automatically. I called up the customer support of ola and they did not register my complain saying that right now the ola money team is busy! What the hell it is... I have de acitivated ola money in the past and...

Even despite me having booked a cab and selecting my debit card as the mode of payment, when i booked a cab for my husband, the driver insisted that a cash payment be made. He then proceeded with extreme verbal aggression and refused to let the matter go.

The amount to be paid was around 400, and although the matter is not about the money, it is about paying double the amount for a trip due to the dishonesty of the driver...

I dont know how to reach the right person to convey my ugly feed back. My daugher hired a cab on 28 May 2019 at 0230 Hours from sector 93a noida to terminal 3 to board a flight. The driver misbehaved and black mailed her with nonsense behaviour. He charged 600/- over and above the meter charge for extra luggage at the destination. First of all he refused to do the duty saying too much luggage. He went away. We cancelled the booking and rebooked....