Ola Cabs / ANI Technologies Complaints & Reviews

I nikhil working with ola partner. Have a complaint of your staff. They are not working properly not giving response. Not there on there place for work. Job less people are working. There 6 to 7 customer waiting from 1 hour in office. We are getting lost because of your staff not on work. Name of the person is raviraj. Never on time for work.. I have got lost of 63000 thousand. I'm coming to office form 2 days.. I'm a business man not having time to wait for bullshet work. Please pay attention on your working staff of pune. Very very very bad behaviour. And security behaviour is too bad.

Hello ola administration,
This is valarparithi a regular customer of ola. What i dont understand is some cab drivers never accept share booking. After i book for share i get the driver details and when i call they say they havent accepted it and ask me to cancel. What's the purpose of having share for ola partners? What will the regular working class do if they reject pickup? Will any action be taken in this front?
With regrets

I did a transaction on suprdaily app using ola money. Overall amount ₹2668 of was deducted out of which ₹668 was from my credit card and ₹2000 from ola postpaid.
Yet again a transaction of ₹2668 happened and it was deducted from my credit card to olamoney.
Now this amount is neither reflecting on olamoney nor ola postpaid nor suprdaily. I contacted suprdaily and they confirmed only one transaction happened.
I tried contacting ola support but they designed the app so well that no one can contact them directly. Somehow, i got their email id and sent my issue to them..
They asked for my registered email id and phone number which was sent in a days' time. After that there is neither a reply nor any form of an acknowledgement.

The drivers need to be taught professionalism. Why on earth do they need to talk unnecessarily. Just now I was dropped halfway, without any valid reason or apology and not to forget the rude behavior. I would like to mention his name Bishnu Deb, CRN [protected]. Kindly look into the matter. And please there should be an option in the app to directly call the customer service.

I have booked outstation cab from hyd to tandur on 27 may start meter reading 82282 I don't seen and end Meter reading 82584, I saw the the meter reading 82564. I asked the driver he say i don't know I call to customer care after calling I got the bill 2626 rupees, this is not fair CRN [protected] first I got the bill 3264, first Estimated fare was 2338 rupees, plz settle the the bill with fairly, take action on the driver name Akram Mohammad
Vehicle number TS07UC0119.

Name: bhoora, contact no. [protected], dl1bb8476 has increased the 265 km root from delhi to dehradun to 375 km then we have to pay according to gps which increases our bill 1650 rs extra. When the root distance shown by the ola service was 265 km from the distance we have started, then how can be the distance from the same root increase with the gap of 110 km which cannot be possible. The cab driver may be has choosen the longest path to reach our destination to increase the standard rates and km charges. Kindly give the informtion and take serious action to maintain the goodwill
Of ola cab service

I am K Ramesh, registered mobile no is [protected] with OLa Rider APP and OLA regular app account might be permanently blocked if you suspect that my Ola account and Ola Rider APP is being there has been a violation of Ola's Terms of Service. since my account has been blocked mistakenly, i request you to resolve it makes me do more rides and do more bookings with same simultaneously one registered number hence i request the [protected]@olacabs.com and your team will assist me because All of a sudden my ola account is blocked saying that I have violated terms and ... But after asking them on mail they say that it is permanently blo.

From past few trip, ola cab drivers are denying to take to the destined place and forces customer to cancel the rides, or they cancel the rides themselves and ask them to pay the decided amount offline in cash. So that it goes to them. They either switch off the mobile or pretend as if the device isnt working.

This is really a serious complaint as this has no security and no on record details of trip or location. Kindly look into this issue asap.

The driver (Akshay kumar+[protected] confirmed the ride and said he would reach within 20 minutes. We were tolerant because the area was jammed with traffic. However, when he failed to reach we called up and he kept giving us different locations and that he'll reach within 5 minutes. We were kept waiting for over 45 minutes and when we lost our patience we called him up he eventually confessed that he had cancelled the ride. He didn't even have the common decency to inform us before doing so. When we tried calling him his calls went unattended and he was rude when he answered. He kept saying that he has reached the location even after he cancelled the ride. He was actually totally crazy and wasted our time. I would recommend that you should refrain from taking the ride if you see this driver's name

When ever i book an auto through ola, drivers demanding for extra rs 20 to pay. If we only agree to pay then only they are ready to pick up. This has been very worst experience i have faced all the time with auto driver. If this is the case why we can go with ola booking we can deal with the local auto drivers itself. If auto driver are not comfortable to take the ride with the ola fare calculation. Please remove those auto drivers. Don't make us worry with developed technology. The worst part is they don't even worry or care about even we complaint.in such case passenger security is also a big question here.

Crn no: crn[protected]
Driver : balaji

Driver threatening me and abusing me he called me and told to cancel ride if i cancel charges will get cut for me i told i can't do u do he started talking all kind of bad words and threatening me that he will come nd hit me kindly request to take strict action against this person it's not safety for other passengers who will travel in his cab. Hence are driver details
Ka04ac0085
Name prakash k
Mob-[protected]

Today I have booked ola, appx rs.430/- was the expected expenses informed by ola app at the time of booking but I was charged 995 rupees, although there was not much traffic jam. He had intentionally taken a long way, when I objected then only he has taken normal way. My booking details is CRN[protected]. Since last 5-6 drives taken by ola apps including today's ride it's software is not working or not making active by the driver. It's not safe. Please resolve both the issues.

My name is k. Hemant kumar. My mobile no is [protected]. I am residing at mylapore, chennai-600004.in the past, i used ola cabs for some time & every time when i used ola cabs, i used to pay the full amount to the ola cabs auto drivers. I never kept any thing pending to the ola cabs auto drivers. But now a days, some of the sms messages are coming as i have to pay rs. 530 as ola postpaid charges. On 23rd may, 2019, one lady from ola cabs ([protected]), talked to me and after hearing from me that i never had any ola money or ola postpaid account and i fully paid whenever i had the ride with the ola auto, i paid fully the amount to the ola auto drivers, she told that then after no body will be contacting me. But after then also sms messages are coming. Pls. Do the needful

Me and my friends & family facing difficulty in booking ola cabs since last few months. Once booked the driver 1st asks where to go? Then depending upon his location preferences he cancels/confirm the ride. Behaviour of most the drivers are not good. Service provided by uber is 1000 times better than ola. I always try to book an ola cab as first preference since it is an indian start up and i want it grow bigger than uber. But unfortunately ola has managed to degrade its performance constantly throughout these days which has convinced me to uninstall the app as well.

It’s very common in kanpur that we book our rides in the morning around 5 am to 7 am and every time ola drivers don’t pick up calls and they had told us to cancel the ride... Is we cancel it thrice then we have to pay cancellation... Last time i got late for my train just because 2 ola denied to come at 5:15 am.. Ola is not giving good service in kanpur... After that i uninstalled ola app now i am using local transport auto rickshaws to travel because they are more reliable.

Mahdeva - name of driver
Mini white dzire tour
From - mughaliazam, msr nagar, mathikere, bangalore, karntaka
To - main terminal, kempegowda intl airport road, a block, bangalore, karnataka
Amount - 861 rupees
Crn - [protected]
Contact no of driver - [protected]
Car no - ka 45 a 0636
Booking date - 25th may, 2019 - saturday
The driver was asked to drop a luggage of the customer to her daughter (Me). My mother bought a dress for herself from indian silks - a shop in bangalore and on her way to airport, she realised that she took the wrong size and wanted to return it to the store. She shared my stay details to the driver and asked him to drop that dress to me so that i could reurn it and do as needed and whatever extra charges the driver would have asked for would be paid by me. When i spoke to the driver, he said he would give it to me at 12 noon on 26th of may, 2019 that is today but when i called him at 12 his phone was switched off and later not reachable. I request you to look at this matter as soon as possible since the dress is very expensive and is special for my mother.

My mobile no is [protected]. I had hired taxi on[protected] from neelankarai to gandhinagar a distance of 8 kms! When i booked the likely fare it showed was rs220/ where as when i got down it showed rs 600/ and i had to pay! This is atrocious! Some technical issue! Not only i demand refund but pay me damages as well for overcharging me! Expecting ur quick response

I booked an ola cab 2 days in advance for my ride using the ola app on my android phone.
I could see the ride scheduled as expected in the app under my rides.
On the day of the ride about 15 minutes before when i again accessed the app to check the otp and driver details, i was totally surprised to find that the ride was completely missing from the app. I was connected to the internet.

I do not know what was this technical snag but as a result there was no otp.
However the cab was scheduled by the system and the driver arrived at the starting point.

Now the issue was, there was no otp and hence driver refused to start the ride as he hit a roadblock and then said that he will have to cancel the ride. He did so and after which the ride again stared showing in my app, now being shown as cancelled!

I had some elderly people with me, so i finally negotiated with the driver and told him to convert it into a standard taxi ride kind of a thing. Take me to the destination and keep the money with you instead of giving it to ola.

He agreed and took us to the destination and i paid him cash which went into his own pocket rather than to ola.

I hope ola cabs reviews their information technology systems to figure out what kind of glitches can happen and prevent them from happening in future. If they find internet connection is not reliable they should use standard sms to send the otp.

Respected sir i juber shaikh ilahibaksh kindly inform to i work in your company since last2 years but some other customer is miss match my name and my ola id is block so please it is request to do my id is now open in ur company you cant do this i do leagal action against ur ola company. Reply must i want do work so far as ur company
[protected]@gmail.com

I book one ola cab from wakad to pune airport.
My bill was ₹ 337/-. That time i am not aware about ola postpaid money and who selected this option i don't know. So that time i paid by cash and ola drive didn't inform me. He taken cash and go.
And after 7 day i show my generated ola postpaid bill. That time i shocked.in that bill they mention 337/- need to pay. Immediately i call to ola customers care and i told everything about this. Customer care executive told me. I am raising one complaint behalf of you so this problem will solve with in 48 hours. I wait 7 days they didn't respond and after that i called 7 or 8 time every time they are telling same word. This is third month still that problem is not solved and now i m not able to call because of my not reachable.

One suggestion to ola. Please don't change payment option without any confirmation after updating ola application

My complaint no:[protected]