Ola Cabs / ANI Technologies Complaints & Reviews

This is to inform you that your auto drivers do not accept Ola money, neither do they want to come to the pick up location. Why do you say you provide such facilities when your drivers don’t abide by it, AUTO DRIVERS precisely. If I’d to walk up to the vehicle, I wouldn’t book your auto, I’d find myself an auto by metre or get on a bus! Hopefully you’d take care of it!...

Ola in its app have stated that toll charges are included in the fare and still collect toll from the passengers apart from the airport toll charges. Further an issue stating that the ac issue in the cab was raised with ola for which no action was taken from the company's side. The customer service executive also didn't provide a solution to query about fare when contacted....

It’s been over a month since i submitted my kyc & is waiting for in person verification. However, ola kept restrictions on wallet - where i’m unable to transfer funds which is causing lots of problem & making it numb. Despite of multiple calls & fake promises by ola, i’m helpless now seeking for help. How can ola restrict its users to use their money despite of submitting online documents? If there is a delay from service provider or...

We booked for a prime play. Vehicle is in very bad condition with sand in mat and broken glass front. Driver is very rude. We increased(because the driver was over phone) the ac fan speed from 1-3 for which the driver yelled at us. Ola service is the best but this one particular driver and car is not good. Please see to this. Thank you.
White maruti suzuki dzire tour - KA02AE 2178....

Ride on[protected]:

CRN [protected]

This is regarding the ride my parents took from Ravet (PUNE) to SHIRDI SAI TEMPLE. The distance, if calculated from GOOGLE maps is 180 kms and is a straight road from PUNE TO SHIRDI.

My parents are old and new to the city, so they were not aware with the route, what driver took them to.

When the ride was completed, OLA charged a bill of 250 kms,...

Today i booked an ola auto from mg road metro to brigade road. He told he wants cash so i paid him cash and told him kindly cancel the ola postpaid. He said okay but then after getting down i paid 60/- rs and also 48/- i got deducted from my account. Same happened even yesterday. I paid by cash but then cancellation charges of 15/-rs has been deducted....

[protected] i had my phone when i got into the auto in shantinagar, bangalore at around 12.40pm but when i got down in koramanagala, bangalore at 1pm i realised i didn't have. The auto driver said there was nothing in the auto. I couldn't contact him again. Please help me get my phone back. It was a one plus 3t model.
Auto details: ka 02 ae 5290...

I have booked a cab at 11.30 pm for my old parents... Driver has asked me the destination and cancelled my ride... It is a serious issue... There is no professional attitude. I got this experience three times in a day. This is very annoying. I hope you will teach lesson to this type of bullsheet drivers. I don't have his vehicle details but his mobile number [protected]....

Ola has blocked my account on january 2019 permanently and they generated a bill of 190 rs on the month of febuaray. Now they have been constantly sending me messages to clear my dues else legal action will be taken, but i have no option to make the payment since my account is blocked permannetly. I have written repeatedly about the issue to their customer support but every time they close the ticket without any resolution. This is harassment...

A fraud transaction was done from my sbi account. A call was made by the hackers on my bank registered mobile number and the gave their identity as bank personal. The hackers asked me my debit card details and told me that its needed for renewal of my present debit card which will otherwise laps if i don't cooperate with them. So, i provided the card detail and cvv number and immediately 3 transaction where made each of 10, 000 rs. And the...

I left my phone in ola cab.
Driver fisrt pick the call and said i am coming to return your phone but he dint came and now he is not picking the call.
Ola cab details - up78 dt 0430
Driver name - ravi bajpai
Tata zest
Driver no. [protected]

Resolve this problem as soon as possible.
Thank you

My email id [protected]@gmail.com
Contact no. [protected]
For...

Hello,
Today i added rs.300 to ola money via upi (Google pay) and the amount got debited from my account but wasnt credited to my ola money account. Later i added rs.20 via upi and it got credited to my ola money account but rs.300 arent yet added to my old money. This has happened many times but until now ola money used to get credited within 15-20 mins even if the transaction had failed but money got debited from my account. But...

Just wanted to share an incident with you all... Yesterday i booked an ola cab around 12 o'clock to go back home from kalyan to powai... When i called the driver to ask till where he has reached the very 1st thing the driver asked me that madam kaha jana h aapko?? It was strange as they are not supposed to ask these to customers.. After that he came at the pick up point after reaching 7km he stopped his car at a petrol pump to fill cng......

I had been asked to clear dues of Postpaid by Ola on January 18, 2019. I had asked them to deactivate my postpaid as i did not want to use that facility. The Ola person on Jan 18th, ensured that he would deactivate my postpaid account once I clear the dues and I did the same.

I started using my Ola Money wallet for the rides, however, for two rides they have deducted from Postpaid balance even though there was balance in my...

I had booked ola lux (Mercedes, bmw, audi, accord) rental for 2 hours two days prior to the travel date through the ola app. It showed a message that the booking is confirmed and scheduled with crn - [protected]. It also showed that the driver details will be shared 10 mins prior to the travel time. However, there was no cab details provided to me on the travel date and time. There is no way the customer can contact ola for grievances. Poor...

The reference number for the crn[protected]. I had engaged ola cab from airport to my residence on 10th may 2019 and i had chosen the airport package.. While booking the cab, ola mentioned that the fare for the airport package would be rs.799 with advance booking charges of rs.100. However on completion of the trip, they have added airport hub charges of rs.60 which was not informed to me in advance before the trip. The company i. E. Ola has...

I booked a cab for outstation trip and then had to cancel it in the last minute. I was charged cancellation fee, which is fine with me. I'm willing to pay the cancellation fee because the driver did show up at the pickup location on time. However, I expected to pay the cancellation fee as cash on my next trip to whichever driver will pick me up since I use Ola (auto, cabs and share) everyday for all my local commute. Instead, Ola insists...

I use ola cabs frequently. There is a option in ola to select the mode of payment. I select ola money as i always add money to my ola valet.
But the ola driver always ask if i can pay in cash?. This has happened more than 10 times with me.
Because of which i have to cancel the cab/or ask the driver to cancel and search again.

Please look into this matter and come up with a solution

Thanks
Your...

I have a pending payment issue -
I took a cab on March 19th and paid the driver in cash. Ola didn't register it as payment and my services are blocked. Plus I am getting daily automated calls and messages for payment.
I talked the Ola customer service (reached them after 3-4 attempts), but they asked me to pay again as they can't stop the automated calls and messages....

I had taken a ride with ola cab and paid in cash to the driver but after few days i get a message from ola stating i need to make the payment. When asked they said by default the app takes ola postpaid payment and they can't help me with it. I had even suggested then to contact the driver but all they could say was we can't help you. Ended up paying double and uninstalling the app....