Ola Cabs / ANI Technologies Complaints & Reviews

Location : garia, kolkata.
Date:18/05/2019
I had to pay around 60/- extra for a small trip around 6.1km. The search amount was 126/- screen shot attached. And the billing amount was 182/- without any extra charges which is nit right. The driver has no explanation for same and behaved rudely and forced to pay the billing amount. There is no way to check the reason of the extra amount in bill. No customer support. This is a fraud...

I booked a ola in siliguri on 13th may 2019 from rashbehari sarani hakimpara siliguri to neotia het well healthcare matigara with crn [protected], drivers name was dipon biswas. My wife was suffering from drug allergy and needed immediate doctor attention. But he simply refused to pick up due to unknown reason. His tone of talking to my wife was very rude when contacted over the phone. If he was unable to pickup he should have said the same...

Hi this is venu the registered email id with you is [protected]@gmail.com

So i'm the frequent user of ola since long time, i'm facing the issue from the drivers is when after booking ride's the driver's call and forcefully get to know about the drop location from us and then after knowing about the drop location the driver's literally cancel the rides for no reason being waited for the driver to arrive at the pick up point...

Sir/madam,

I am very upset with the obnoxiously high rate charged for the ride from vashi to kalwa this morning.

Details as follows

Crn[protected]

I have paid a very high amount if rs 1466.

The same day ride back, from kalwa to vashi i paid only rs 608. Crn[protected].

This means i was charged 3 times the original amount which is unacceptable.
br...

I book a car micro car at 7'o' clock. 7 minutes distance for driver to our home. Driver pickup my first call and said wait will come with 5 minutes, we wait half an hour driver wasn't pick my call and car was not reached, so i cancelled my trip. I applied coupon code on that ride, kindly refund my coupon and help next trip for my cancellation money. Kindly help....

Me and my wife have booked a ride on 15th may around 11:30 am. The ride fare as shown before the trip was around 200 rupees. The distance for trip is around 11kms.

Post completion of trip amount of 573 rupees is deducted from wallet. And when this is highlighted to support they say it's variable charge, hence justified.

How on earth, on account of zero delay in pickup and very minimal traffic, you can post a...

On 2nd of may 2019, i was at kolkata for an interview. I stay at delhi and belong to bhubaneswar, odisha. My trip after my interview was planned for bhubaneswar via flight which got cancelled because of #fani. When i came back from interview in the evening, i got the information that all flights/train had been cancelled from kolkata to bhubaneswar. I with one of my colleague took an ola outstation trip which cost around rs.14000/-. As there...

Dear concern,

My name is vijayan nair, my registered number is [protected] and i had booked an outstation trip from vasai (West) to nashik.
Exact address as mentioned below:
Start point: mirchandani gardens, sun city, vasai (West)
End point: asha kendra, ramdas swami nagar, nashik

The start odometer reading was 261.3 km
The end odometer reading was 457.6 km
Total distance travelled:...

Driver has stolen my belonging that i left in the auto. He had the item when i called him. But he is refusing to return it. It is an expensive item and ola is taking no action against him. I reached out to ola and the driver. Driver said he has the item every week and that he would return it. Now suddenly he has kept the item himself and is lying about it...

16th may 2019, i have booked a cab from financial district to mgbs, the driver was relucted to come to the pick up arguing don't know the address. Several times we have called the driver. Some times it was not reachable and when we reached him he was not showing interest in picking up. We waited for 30 mins and finally cancelled the ride and lost 50 rs. It's not the fault o[censored]s to make the ride cancel. It was the driver who made us to cancel...

Hello OLA,

I was driving back home on 14 May, i was crossing DSO crossroad at Hazratganj Lucknow.

Suddenly a white OLA cab UP32 KN 5486 Wagon R came from right side at very high speed and hit our car from front right side badly then it continues driving and damaged our car right side completely and ran away.

Due to high impact our car got damaged badly, also we were able to retrieve number plate...

I took a ride in ola in the last year cost 305 and made a late payment of 305 on November 14. Attached is the proof of payment that i made. Still, i am receiving calls, messages to clear dues which is a mental torture for me. I asked them sevral times and share the screenshots of payment but still they are not ready. They are saying that they refunded the amount but i don’t receive it and bank statement is a proof of the same. Moreover...

I travel to T3 IGI very frequently, but was never charged of toll or parking during departure but I knw parking or toll is charged during arrival booking.
But my driver smartly charged me toll charge of rs 150 which I think is a fraud or cheating case under ipc 420.

I request you to take action against this incident and refund my 150 rs ASAP.

[protected] - MY PAYTM

OR REFUND to my ola money...

Cancellation fee of 15 was charged unnecessarily for non usage of ola rides or ola services if at all cancellation fee is charged details against which booking this fee is charged to be updated to us mandatorily. These sort of activities derates the ola services

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After a long overnight bus journey, i got off and booked ola.

The ruthless driver stood right infront o[censored]s and said will pick, after asking regular repetitive questions what is mode of payment, where is u r drop etc etc...

To my surprise, the cab didn't even moved. So we have walked down and found driver was missing. At last after 15 mins he showed up.

Very ruthlessly he spoke sitting in the car....

Ola driver number [protected]. At 8.42 am on 15/5/2019 i booked ola.
Pickup from ar hospital.
Dropping place bharathi nagar krisnapuram colony. Ola show the charge as 32rs. I called the driver his name was registered as vairakalai mokkaraj. Crn is [protected]. He asked for extra 10rs. I said then why we are opting for ola. He replied rudely then dont book ola. Call some one else. How a driver can rudely talk like this to a regular...

What the hec us postpaid y shld I pay to avoid some sensless latepayment...first mistake was to load money in ola n could nt use as all the useless so called ola drivers..auto n cab want only cash...once even being a lady travelling with my mom was forced to getdown frm the auto travelling for 500meters as we re using olamoney n not cash at night around 9pm heartless scumbag...upon that I m receivibg msgs continuosly for some pistpaid ###...

Ola auto driver Mr. Sachin Gulabchand (MH12QE4784) Mobile no. [protected], OTP (8477). Has confirmed the pick up and dint reach the destination. Kept calling several times but purposely kept his phone busy to ignore. My mother has keen problem therefore we had booked a cab . Nor the auto drive came nor he rejected the pick up so that I could book another one. Request you to take strict action against such drive's who spoil you company name...

On 13th may 2018 at evening. Ola driver refuse to receive payment through ola postpaid wallet. He ordered me to paid through cash on telephonic conversation and tell me that if you will pay through ola money then i'll not come to pick you...

This is the actual condition of ola. They are treating people just as there servant..
So please give justice...
I have all the relevent recording and screenshot of the driver...br...

Inspite of hundreds of email, ola team has not been helping me to get my kyc done. And on top of that ola team has been closing issues without fixing them!!

No one in ola cares about customers issues and helping in getting them fixed. Can you please help!

List of issues
1639961
1654756
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