Ola Cabs / ANI Technologies Complaints & Reviews

I received a call from +91-[protected] in the morning saying it was from ola kyc dept.
He verified my email and mobile number and then asked for otp.
I asked why he needed the otp, from where he was calling and he said he is calling form ola kyc dept, and so i gave him my otp.

After this i got a message of transaction for rs.8502 on "nandabavesh tours and travels" using my ola postpaid money in my account.br...

On my last ride, estimated fare was rs 252/- after i reached the destination, i asked driver to drop me to the same location where he had picked me up to which he agreed and i changed the drop location in app.
After the ride was complete, when i received my postpaid bill i was shocked to see that i was charged more than 200% of what was showing in the estimate earlier.
Ola charged:
For 1st 20 km - rs 120/-
Next...

Today i put location to mithran residency at chennai and rate was courted to me as rupees 441. Please refer micro crn:[protected]. But the driver took me in a wrong route and we reached to a remote forest area as per the ola location as he told and stoped the ola meter at rupees 497 and told that he will charge extra money to reach the location and collected from me 700. Please do the needful by which i can get back the extra money which was...

I just want to tell you that your can service ruin my day. I book a cab today from hauz khas to nizamuddin railway station but it was showing 20 min waiting time and cab driver tell wait for 30 min i was waiting but he wasn't on time and at last he canceled the ride and i missed my train to surat. It cause me lost of 3000 rs. I want my money back. It's your fault i have screenshot of instant. My whole day has ruined because of your service...

On 21/04/2019 my friend got a fraudulent call from phone#:[protected] where she was take my debit card and she was informed about my debit card for which they needed a otp, it was unfortunate that she provided to them the otps and i lost my total amount 35000 and in that two transactions of rs. 19998 they added in ola cabs wallet. Then i lodged a complaint in the cyber crime cell hyderabad police. But they are delay my complaint. Please help...

On 02/05/19 @ 12.30 pm i travelled from kolathur to chennai central rly stn by ola micro cab. The fare charged was rs 457/-. Later rs 36/- was refunded to my wallet. For the same distance of 15 km on reverse direction booked by my daughter the fare charged was rs 204/-. The component of "fare increase" under which rs 227.82 was charged as showed in below given breakup, is illegal. Immediate refund of rs227.82 sought.

02 may,...

I have cleared my ola money postpaid due on 26/04/2019 but its not reflecting in my account and i am getting constant message for late fees. The reference number for the due clearance is :[protected]igafzwyvg0. The amount of rs 708 is debited from my account.
The incident has been reported many times via mail but i have received no response from ola team. The ticket number is 924742....

Dear ola team.

Yesterday i booked an ola cab from kailash puri to old delhi rly. Station. The driver picked my guests (An army officer who was posted in faizabad and going to himachal with family) from my place at 9 pm. Driver dropped my guests at new delhi railway station and charged 255.00

My guests were not aware of this cheating... When they entered in rly. The station then they found driver dropped at the...

I booked an outstation ola cab yesterday on 1st may 2019 for going to attend an official meeting on 2nd may 2019 (Today) at at farias resort, lonavla vide crn [protected].

I (With other two colleagues) was supposed to leave at 8 am today to report at 09.30 am (The time when meeting was to start)

A message was received that booking is confirmed and cab/driver details would be shared one hour before the ride time.br...

Sir,
My ola postpaid money was due 869rs. Last month and i tried to settle it through netbanking on 26th april 2019. The above mentioned amount got deducted from my bank account but the same was not reflected in the ola account. Again i settled the bill by paying the full amount of 869 rs as there was late fee being charged by ola for late payment and the amount got cleared from the ola money account. The rs. Deducted from the first...

Rash driving of a cab driver - indica car no. - ts08ub6877.
Date 02.05.2019 at 11:30 am

I saw this vehicle driving very very rashly on its way from raj bhavan road to begumpet towards secunderabad and trying to overtake all other vehicles causing danger to other vehicles.

Request you to take necessary action and counselling of the driver as he appears to be insane by the way he was driving....

Ola driver was asked to come to the location marked and ge was not there so i asked him where he was bad to come to the right location and he said i am not going to move now. I asked him he is in wrong location and he said i will stay here. Then when we reached him he cancelled the cab in front o[censored]s and said now pay the cancellation charge and he left. This is how u treat your customers. If i don't get a proper assistance i will file a case...

I booked, ola cab from bosepukur to exide more. Driver told he will pick by 5 minutes. After 30 minites he picked other passenger.. Infront of me... I also argued with him... But he did not care... Shoughtee with rubbish language.

Vehicle no - wb957064
Driver name - vijay shinaya... But he told his name vijaya yadav.

City kolkata.. Westbengal
Driver no — [protected]...

Hello today i booked a ola cab from chepauk stadium to annanagar. Called the driver he didn’t pick up the call after 5 minutes he itself call me back and asked for address and told me to wait there. After 10 minutes i got a message that my trip has been canceled from my side i didn’t do anything for your information.

Is this the way to serve a customer?? Worst service and worst drivers and i vll pass on the message to my...

My ola money account was hacked on 26/04/2019 late night and booked 2 package ride to consume approximate rs 4000.
I lodged a complaint through ola customer support on 27/04/2019 and they replied me that they cannot do anything. It is really surprising that ola can't do anything on this cyber crime even after they have all the informations such as amount transferred to which account, vehicle number, driver details.

Is...

I can buy the ola pass of 89 rs. Subscription. But i did not use that ola pass. And u did not refund my money of 89 rs. Its hardly request to u. Plz refund my money.89 rs. Plz refund my money to my debit cart. Plz complete my transaction. Its very wrong. Plz refund my money. I did not use the ola pass. Its not comfortable for me. So i did cancel at that time.....

My name is gaurav nahta mobile no is [protected], i had taken a ride from green park to airpot in delhi on 29th april 2019. in crn [protected] in prime SUV. I was shown the charges of around 300 but i was charged Rs. 789/- without any reason. please let me know the reason. your app has no support system. It is the worst app seen . They dont responds to complaints, they dont have an email written there, they dont pik up phone, phn no is not...

As mentioned in the picture, the fare charges for 8.5 km which took us 22 mins excluding the fare increase is rs. 172. Whereas all of a sudden their was a fare increase which was not notified during the time of booking and the amount we paid was rs. 455. When complained, a refund of 34 rupees was given but the actual amount to be returned is rs 281. I am unable to contact their customer support number as well. Kindly help....

I have create new ola account with phone number +[protected] and added INR 999.
But now when ever I am trying to use application it is saying your account is blocked contact to customer service.
I wrote to ola customer service like 4-5 time but each time got email that your ticket is resolved with no content in email body. So frustrated..!!
Now I am looking for either my money refund or unblock my account so I can...

Ola cabs driver vinod ramavata, vehicle number mh47n 6495 white hyundai xcent car, driver mobile number [protected] his behaviour is rude and language is abusive, requesting to take action against him, the ola cab should keep good track record drive's and not give trouble to the customers sometimes the driver tell lies to customers about taking longer route and the customers end up paying higher charges, all these issues the ola has to take...