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Ola Cabs / ANI Technologies Complaints & Reviews

www.olacabs.com

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Updated: Nov 15, 2025

Complaints 9492

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241

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Ola Cabs / ANI Technologies reviews & complaints page 163

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Address: Venkateshwara enclave, Amruthnagar, Near amruthalli police station, 560092

Booked ola cab on 26th april 2019 at 10.37pm, crn [protected], driver name - venkata ramana b n, once he reached the pickup point, refused to go to destination as his home was near the pickup point, we had to catch train but because of the driver we got late and he changed the destination to his home but ola charged 111/- from us. Why?? He didn't drop us.. Then why my money has deducted.. I want that charged money back... Because of your unprofessional drivers why we customer should pay and suffer... If they deny their duty then they should pay the bill not customer... Plz take immediate action..

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Address: 5 Arunachalam Road, Kotturpuram, Chennai 85, 600085

We had pre booked a trip to international airport in chennai. After receipt of a confirmation and speaking to the driver who confirmed that he was on the way, cancelled the trip after confirmation. Then we rebooked another cab, confirmed with the driver who after saying that he will be arriving in 4 minutes cancelled. Very frustrating and disappointing.

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Address: Chandigarh, Punjab

This regard today journey from chandigarh airport to sector 42, chandigarh. While coming out of airport the driver asked me to pay rs. 85/- as parking charges, which i paid. After reaching sector 42, the driver charged rs. 310/- which also i paid. However, i received bill at my gmail address stating rs. 225 as fare and rs. 85/- as parking fee totaling rs. 310/-, which implies the driver has charged the parking fee twice from me. Such kind of incident is unethical and fraudulent in nature which invite criminal action under the indian penal code.

In view of the above, you are requested to refund the amount wrongly charged from me.

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Address: A 284 Defence Colony, New Delhi, Delhi, 110024

Initially, he took almost 1/2 hour to reach and wanting to know my destination. When he came he was given otp. He said that ~ do i have to go to gurgaon, when i said yes, he said he can not go as he has no permit.

I then requested him to cancel the trip so that i can get another cab. He then started suggesting he will drop me midway which i refused. While he was arguing he said someone is honking and he would take the cab to the side. He took some 4/5 meters further.

I again requested him to cancel the trip he said i should pay 79.00 for his coming to my place, which i said i will not pay and got down.

He then made a call from [protected] threatening that he was calling from ola and i have to make the payment or my account would be closed.

On rebooting i find i am taken off by ola. I am a senior citizen and find it very strange that ola should have done something like this without checking?

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Address: Avadi, 600055

Sir today after noon i booked a ola cab from virugabakkam chennai and the estimated cost was rs.439 after reaching my destination (Mittanamalle, avadi) the bill amt was rs.615 i want to know the valid reason why do you fool people by showing minimum cost and charge a high price after completing the ride

I don't have any problem with the cab driver he was decent i oly have problem with the ola and their facilities.

Thanks

+1 photos

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Address: 400081

I took a ola ride today from mulund to kandivli and the fare shown to me was 370rs. After the ride i am being charged 522rs. The driver chose the route and i had no say in it. This is not the first time. This happens always. The driver decides the route and eventually i am charged extra and ola customer care says i have exceeded the limit of complaints.
The ride no is [protected]. The date of journey is 04/26/19.
I want my refund of the difference amount of 150rs.

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Address: 5/2 kishanganj Railway colony, New Delhi, Delhi, 110007

Hi, i chetan, i have booked ola rides yesterday, first i have booked ola rides @ 125 rs, the ertiga 6 seater has been booked, few mintutes remains, ola driver has cancelled my rides. Again i have booked ertiga 6 seater, they have carged rs 185 by me. I have to go for party, i was already late due to cancellation of rides, again i have book ola, the same issue again occured by ola driver.

In evening also, when i was return back from the venue with my family, the ola has cancelled my ride.
The issue has reapetly again and again.in emergency we can't effort ola due to these reason. May kindly see the issue. Due the online service by ola.

Mobile no:[protected]

+1 photos

Apr 26, 2019

Complaint marked as Resolved

I have raisied complain by ola app, due to this issue(un necessary cancelation of rides).only one msg deliver by ola team sory for inconvenience etc. No any call return back by ola. so i hav choosen these step. yesterday i was mentally disturb due to this issue.u know very well team. Regards Chetan

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Address: Nagpur, Maharashtra, 440030

My ola app registered with mo. No. [protected]. I was asked to pay rs 239 cash by driver of ride mini crn [protected] at nagpur after deduction of rs 239 from ola money wallet. No customer care number is operative given on ola portal. For safety of passenger make all customer care number operative for passenger to contact for help in time.
Please remit rs 239 in wallet at the earliest.

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Address: Nagpur, Maharashtra, 440030

My ola app registered with mo no [protected]. I was ask to pay rs.239 cash by driver of ride mini crn [protected] @ nagpur after deduction of rs. 239 from ola money wallet. No customer care number is operative given on ola portal. For safety of passenger make all customer care operative 24*7 for reach by passenger. Please remit rs. 239 in my wallet at the earliest.

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Today morning we took ola cab from majnu ka tilla to rohini tibetan youth hostel delhi. While deboarding the cab, my friend accidentally dropped her mobile. After some time she realised that she didn't had her phone with her. I tried calling on her number but it rang, got busy and now switched off. Can number is 1313. Kindly get a hold on the cab driver.
Thank you
With regards
Tenzin palmo

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Address: New Perungalathur, Ragavendra street, Chennai, Tamil Nadu, 600063

We have booked a trip from Perungalathur to Teacher's colony Kolathur today the 25th April 2019 at about 18:30 hrs. But the driver asked to cancel the trip. Again booked and the second driver himself cancelled the trip.
Understand our difficulties. This is not the first time very often we are facing the same sort of problems.
There is a limit for patience. Mental agony of the passenger's must be realised by ola and it should be sorted out.
Otherwise we are forced to approach consumer forum. Take immediate step to compensate our valuable time and mental agony. My phone no. is [protected].

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Address: Surat, Gujarat, 395007

First the driver refused to take short route suggested instead wanted to take long route. When refused charged higher when the trip was not even started. I need my refund back of the money i was charged for this trip. I even suggested and enquire with other ola drivers in the next drive itself that we can choose the route by which we can go and he agreed but the driver who was suppose to drop us refused and charged extra without starting the trip. I have attached the picture of the car driver along with the details hope the action would be taken, looking forward to it.

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Dear sir/madam,
Date of incidence april 21, 2019
Client number / reference number crn[protected]
I had booked an ola from "tilak school road, tilaknagar, dombivali east to manisha nagar near golden park society kalyan west.
The distance was 8.5 km., ride started at 3.19 pm and ended at 3.41 pm.

I was charged as below;
Base fare rs. 60.00; distance fare rs. 68.00, ride time fare for 22 minutes rs. 27.50; fare increase rs. 295.45, taxes rs. 34.27, total rs. 485.00!

This brings us close to rs. 57 per km.

You would appreciate that this is an irrational charge and we expect you to refund the extra charge. There was no unusual demand at this small town in the afternoon.

Abhay deshpande
+[protected]

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Address: Bangalore, Karnataka, 560060

This is regarding the ola rental ride. The driver with whom i took the ride is not trained properly. He didn't stop the ride immediately after i told him to stop. The fare was ongoing till 5 hrs. The base fare is rs 229 and extra kilometer fare is rs 95. Total fare should be rs 324. But he has charged for waiting also. I didn't ask him to wait. The total bill was charged rs 745, but it should be rs 324. Please revise the fare on ola postpaid and give me justice. I didn't ask him to wait at all. I don't have to pay for that. It is his mistake.

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Q

Qalluaqwariums & pets

from Bengaluru, Karnataka

Apr 24, 2019

Ola cab driver my mobile snached on road near by veerana palya, sbi bank opp cab number is ka 50 a 4979

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Address: Pune, Maharashtra

Crn [protected] fare charges are too high as compare to estimated charges.

Vehicle no. - mh12/nx-6551

I booked ola cab on april 20th 19 & ola shows the estimated charges arould 253 rs but after completing the ride fare charges are 978 rs. I don't know how they charged more than 100% from estimated charges & the ola customer service no. Is not picking up my phone.

Please help us to resolve this issue asap.

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S

Swami3120

from Mumbai, Maharashtra

Apr 24, 2019

My gf was in dehradun and she booked Ola cab first driver refused to drive and than abused her.this is the worst behaviour and not acceptable from Ola. Plz ensure that such things don't happen in future .

charged high fare charges than estimated charges - Comment #3413565 - Image #0

charged high fare charges than estimated charges - Comment #3413565 - Image #1

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Khan Shahir

from Kolkata, West Bengal

Apr 24, 2019

Your driver is making me fool.i am waiting for him last 45 minut he is saying please dont cancle i am, coming i am very near to you and now he is not taking to me respactfully i hate ola and your service after this behavior.

S

Sandip7335

from Delhi, Delhi

Apr 24, 2019

I want leasing car from ola mira road, i have paid all payments like deposit, processing fees etc.but till time i have not received car, as of now 10 days has been passout after payment, no any intervention for this daily same answer received from ola mira road dept.is that the today you received but till time process are incomplete..

H

Hitesh Gera

from Bengaluru, Karnataka

Apr 24, 2019

I have ola money in my account and and inspite of raising issue twice on mail with the company, complaint has not been resolved yet.
Very poor and pathetic response

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Address: Raipur, Chhattisgarh, 492001

If i ordered a ola cab than ola should be present within 10 to 15 mins but after waiting long for 45 mins driver calls and asking me where to come, after waiting so long i reached my destination than he is firing on me saying vulgur words and misbehaving, here it his number [protected], if they are riding private passengers also than why ola hire them for ola cab/mini, they used to approach private passenger than ola passenger has to wait so long, instead why we use ola, ola is nothing instead for cancellations ola is charging me 15 rupees fine. What for? Ola also has a fault in its website they are not tracing location correctly automatically. All the mistakes are done by ola and ola drivers and charging fine on customers. Bad service by ola.

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Address: Bangalore, Karnataka

Kyc issue: everytime i login to ola app, it says your doorstep verification is pending and i am not able to select another option of in cab document verification as i already have selected doorstep verification option. From last many months ola is saying "our agent will visit you at given address within 1-2 working days". Now my 999 rs. Are blocked for more than 6 months. I requested ola by emailing but ola team members always say we are trying to resolve the issue as soon as possible. And after that they never entertain the issue. I want my money blocked by ola

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nandakumar narvekar

from Delhi, Delhi

Apr 24, 2019

Driver refused the drive from Tagore Nagar Vikhroli east to lilavati hospital .They charged it from me at the time of return ride.Cancellation charges to be refunded.

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Address: No idea

My uncle got a fraud call saying that from bank & he is manger, his bank account will be blocked soon if he not update this details. Since he is from village & not much educated. The fraud call person asked for card number & details. After few minutes asked for otp pin to save his bank account from blocking. Later he realised that it is fake call and they deducted amount inr 9400/- on 20th april 2019.
I have attached passbook scan picture. Where website shows that wwwolacabscomgurgoanhrin
He is from poor family condition. Kindly do needful and guide me further to take necessary steps to get my money back.
Thank you.

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Address: Flat no: 604 gayathri apartment,, Lokgram society,kalyan east, Thane, Maharashtra, 421301

I met with an accident today in the morning, was travelling in an Ola auto from KAlyan to Dombivali .The most disappointing thing is that there is no specific complaint number or customer care number .None of Ola numbers are working.Being such a big brand there is no reponsibility being taken, later got to kno that the driver who was riding was a 17yr old boy with out lisence and the owner was smone else.Very bad service.

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Hi Team,

I have booked for a OLA cab from 1555, 10th Main HAL 3rd stage, 1st cross to Pampa extension, Hebbal.

We got into the cab and we forgot Gold bangle worth 1Lakh in my handbag. We asked the cab driver to go back and wait for 2 mins. The driver flew away along with the valuable fell in his car. Need your help get the valuable.

Driver details:
Driver Name: Ningaraju NA
Phone: [protected] / [protected]
Car: Etios KA50A1761
CRN Number: [protected]

Regards,
Sonia S
+91-[protected]

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Apr 25, 2019

Updated by Deepak K B How can you mark my complaint as resolved?

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