Ola Cabs / ANI Technologies Complaints & Reviews

I had booked a cab with Ola and the driver asked me to leave midway as there was some issue with the cab. I got charged Rs. 166 for the ride and had to take another cab which costed me more than double of what I was originally supposed to pay. Ola agreed that I’m eligible for a refund but is refusing to reverse the transaction on my credit card. They are only giving the money in the past wallet for which they are asking me to do my KYC...

Dear sir i am riding in ola towards my hotel as i booked it last evening from moolchand metro station lajpat nagar to agra for today at 9:15 am and return in same charge was shown at time of booking 4800 but now it shows 5500 even when i paid all the taxes n toll taxes myself kindly check screenshot of the ride booked please addresss it as i am leaving delhi also about to reach hotel...

On dt. 01.04.2019 at 09.12 pm i had booked ola cab at ahmedabad airport. Ride no. Micro-crn [protected]. Ride is automatically get cancelled. Immidiatly i re-booked ola ride. They have charged 40 rs. More for cancellation charge.
Actual fare was 195 rs, but they charged 235 rs.
Sir, i have not cancelled the ride, even then ola has charged 40 as cancellation charge.

I have doubt that this may be the technique to...

Dear sir/ ma'am,

I had to catch my flight at 7.30pm yesterday. I booked an ola cab from tatvam villas to igi airport. The ola cab told me i am coming please wait. Drivers no-[protected], then suddenly car details and driver number changes in the same connection. Driver name - praveen kumar and mobile no-[protected]. He told me that he will take 10 more minute to reach at my place, but takes more than that, and finally he cancelled...

Thank you for making India Fool again.

People were tried from Auto and Taxi that's the reason Ola was a relief, but Ola also is no different from Auto and Taxi.

Today when i took a ride from Vanrai Colony Goregaon East to Lower Parel for my work, usually i meet ### drivers in Ola but today was too much to me quiet and i have to right this email to you. Let me tell you once thing their is never a call or revert...

Ola Cabs — Misuse of my debit card by some fraud way to transfer money to ola cab

MD Mukhtar Khar Submit a Complaint
Hi, myself MD Mukhtar Khan had become a victim of fraud call from the bank and by asking my debit card details and OTP, someone had used my debit card of ICICI bank in India and transfer money in the various mobile wallet. we had registered complain in Our ICICI Branch Anapara Sonbhadra (Up) consulting...

Sir, shiv kumar s/o ovender singh, vill-nagla amar singh, post - salempur jasrana, firozabad; u. P - 215126 is cab driver took 17500 from me as debt and also damaged my cab and when iam asking him to return my given amount he is refusing and also using harsh languages to customes his aadhar card no :[protected]. Please do the needful action against me.
Shiv kumar' mobile no. [protected]...

Hi,

Booking id: crn[protected]

We had took this ride on 31st march 2019, my estimated fare shown on the app was rs. 626 and there was no any drop/up icon of fare increase, (Earlier the fare was rs.350 but i accepted rs.626 as i was in an urgent need) neither it asked me surcharge permission before booking ride.
At the time of travel estimated fare shown on the app was same but when ride completed generated...

I tried to book ola auto on 01.04.2019 for my ride by madhapur, hitech city, hyderabad to malaxmi court yard, saivaibhav residency, near lanco hills, hyderabad, however, message has come that no autos are available. Hence i took private auto for the ride. However, in next 10 minutes call has come about auto booking. I explained about non-booking of auto during the discussion which can be verified from discussion. However, cancellation charges...

On 23rd of march i booked a ola rental for 4 hours at 8:50 am with crn [protected]. Mr. Suresh thakur was the driver assigned for my journey. I started my trip around 9:00 am, but after travelling for just 5 to 10 minutes, the driver said that the engine is malfunctioning and i have to cancel the trip. Since i have some hospital emergency and time is running out, so i cancelled the trip at 9:19 am. Since, i was using my ola money wallet for...

Yesterday we booked a ola cab from in front of park hotel to sheshadhiripuram around 07. Oopm. Ola cab driver name is mr. Prashantha s, mob. No.[protected] for crn [protected] white dzire tour ka18c1310.
On boarding the vehicle my cousin who occupied front seat has requested the driver to put his mobile to charge. While getting down at sheshadhripurm he forget to collect the mobile instrument. There after we tried to contact the driver...

Hi sir,
I booked a ola cab from cgi techno polis yamalur to karthicknagar on[protected].19pm. Once i reach my destination i pay ride fare of rs.158 and driver don't have change of 200, then i pay through google pay with my 2 account, amount deducted but transaction failed in that time, later on 30 min payment success ful to that driver account also i paid 158 cash also due to driver rush me. So three times i paid for single fare....

I booked an ola cab (Micro) today around 7.30 pm from bangalore airport, i waited in queue for 30 mins but ola representative standing there was not providing cab and started asking me to cancel it and re book the cab when i already spent 40 mins there, my cab booking also got auto cancelled by ola. I was a single female who has to travel but still he didnt provide cab and started askimg me to rebook for prime just for charging extra money....

Booked a cab from rehabari to isnt lokhra and the driver refused to go. In addition to that also rudely refused to cancel the trip for his vested interest. Being a customer why should i bear additional charges in next trip if i cancel that particular trip. Ola even ignores to lodge particular complaint in their app.
Driver details appended below for public
Name- Askar Ali
White Swift Desire bearing regn. no. AS01HC1579...

Today while coming from airport ola cab took from me 752 rs whereas just 3 days before same ride has been taken by UBER in 373 rs which is rgt fare amount. But these days I have observed OLACABS are taking too MUCH of money. Ridiculous. Very very bad service. Surely write in FB and TWITTER.
I am reporting this after struggling with ola fare for 2 years. This is the worst of all....

Dear admin

I have been booking for outstation ride but now my experience says
Ola cab is a very fraud service provider because they are not giving clear payment invoice to the customer which is confusion for the riders.

Today again i came from agra to delhi by ola cab service in which they confirmed my booking for 2646 rupees...!

I started my trip on time then what happen i am discussing...

Good afternoon,

Today we ride ola from apollo hospitals to allwal, very bad experience with driver and car was very bad all damage vehicle (Car) we never expected this old service and we are not satisfied this ola ride, plz make such a professional drivers and good condition cars.

Best regards,
Ola coustmer,
Hyderabad....

I called twice regarding the extra amount charged for my ride.
I have travelled 8.3kms... For which they charged rs.1016.
They say that the system is showing that i hav travelled 30kms.
Even i got invoice of my ride showing that i travelled 8.3kms.
Its been 4 days post my complaint to ola support... But no response from them....

My ola account number [protected] hacked by the driver. The driver asked me the otp saying he needs otp to start the ride. I was in a hurry so i shared the otp. Then he changed my account mobile number. I got a email notification saying your ola account number has been changed. The driver has now blocked the account. And my ola account has all my details like adhar number, account numbers, card details. Please help asap...

My ola app registered number is [protected]. Drivers denying for duty. One driver came at my location entered the otp and then cancelled the trip saying he will not go to gurgaon.
Attached are the screenshots for reference few driver details who cancelled my trip.

Secondly none of the contact number works or pickup by ola customer service.
Worst service you people are giving....