Ola Cabs / ANI Technologies Complaints & Reviews

I booked the cab from ola and cancelled it due to some reason but later on driver called me back and started abusing badly, i raised it with ola and no proper resoultion till date. Ola support contacted me and mentioned that we have taken against the driver and when i asked to share this on email. They said we can do that.
It means they have not taken any action against that driver.
This driver should not do that again with other person all i want that any other person should not face any issue
Worst service ever
I would not recommend anyone for ola ever
Will share it on social media too

Ola driver gave me dirty filthy abuses and canceled my booking. Driver name vikash sharma jh02al6162 i booked my ola on 12:04:2019 from lake road to hatia rly station 8:25 a:m but cab not reach me till 8:51 a:m i am late for pickup the train i said to driver please come quickly, but he say to me to cancel the cancel booking and gave up the dirty filthy abuse.

The fare shown to me for my ride (Crn: [protected]) dated 13th feb 2019 from vasai to thane (Approx 40km) was of rs.710 during the booking, i have been charged rs.2106/- which is nearly thrice of the estimated fare

Also i had taken rides to the same area in the last 15 days where in the
Fare was within rs. 800/-, the to and fro ride costed me rs. 1400/-

An outstation ride fare is of rs. 1299 for a distance...

सेवा में श्रीमान ola care मेरी आपसे हाथ जोड़ कर निवेदन की मेरा नाम जनेश्वर है मने ओला में कुछ समय पहले गाड़ी बुक कराई थी जिसमे आपके कंपनी के किसी सद्श्ये ने जिसका नाम हरगोविंद है उसने गाड़ी बुक की थी जिसने मुझसे 35000 हजार रूपये ले लिए और गाड़ी नहीं दी म गुरुग्राम गाड़ी लेने गया तो उन्होंने बताया की हरगोविंद ने हमे कोई पेमेंट नहीं दिया है जिसमे की हर गोविन्द ने हमारे घर पर लड़का भेज कर पैसे मंगाए थे । मेरे पास 4000 हजार की रशीद तो है लेकिन उन्होंने 31000 हजार की कोई रसीद नहीं दी और खा की आप गाड़ी लेने आजाना उसने जिस लड़के को पैसे लेने भेजा था उसकी वीडियो मेरे पास है पैसे लेते हुए की मेरी आपसे निवेदन है की मेरी सहायता की जाए मेरा कांटेक्ट नंबर [protected]

Ola has taken more money from our yesterday ride
Actual ride cost was 352 but they have asked us to pay before ride complete around 647 rs
What is the procedure to get refund. Trying to contact bangalore customer care number nobody is bothered to responding call and address the issue
This is not what i had expected from ola cab services. Better not to use ola app again

I booked my cab at 1:30 in night and booking was confirmed and my money was debited from my account as i paid it online then i was waiting for cab from 1hour and driver refused to pick and he switched off his mobile and i was waiting for him in the middle of the road from the booking time but he didn't came i faced many problems in night no one is ready for help me even a police came and started enquiry on me that what am i doing in the road at this time i faced many problems

Ola cabs / ani technologies — blacklisted

Bangalore karnataka, india

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Sir my name is sathisha kc i am a driver of ola cab, sir 2years before i had black listed from ola. Actually my fault is, i don't know how to reverify the ddd. Because of this, i am black listed. I went to office many times and requested but nobody listening. Sir i want to drive with ola please give me one opportunity. I will be a good driver. 10years experience in driving.
Pls help me. This is my life question.
. Thanks
Sathisha kc
My dl number ka[protected]

I booked a ride on 11/04/2019 @9:35 from puttenahalli yelahanka to jnakshi vidyaniketan school, rajarajeswari nagar. A total of 33 kms. Car no. Ka 51 aa 0792 (Prime sedan white sunny) and driver was mr. Lngaraj. An amount of rs 781 was charged for the trip.

At 16:00 hrs, on the same day, a return cab was booked using uber for the same route for return journey and the fare was rs 373/ for 33 kms.

Please examine the case and refund the extra charges paid for the ride and advise the reasons for such exorbitant charges being demanded by ola for the same route where uber is charging only 50% of the fare of ola.

Nirmala

Kl07cm 3385
Kochi swift dzire
Is the number of the cab. He accepts rides, shows he has arrived at the pick up point but in reality is is far away from the pickup point. Switches his phone off and waits for its customers to cancel the ride. He did the same thing with 2 family members back to back of mine who tried to book a cab after failing the 1st time because of his cheap act. Same car no. Same behavior again. Why should i pay 50rs per person??? This is completely putting down the credibility of ola cabs. You should have a easier way to complain against such cab drivers directly from the app. Disappointed. I won't pay.

Hi Team, This is regarding my trip no CRN[protected] from Hyd airport to Gachibowli. I booked a rental. It showed estimated cost of Rs.629 as airport transfer. But when I reached destination, to my surprise I was asked to pay Rs.999!!. + on way I paid Rs.40 for toll to driver.

When I checked bill- They had added Rs. 225 for "Transport hub charge". While booking nowhere it was mentioned. It was a known cost. Ola intentionally did not show this cost to lure customer to sit in cab and force to pay later.

They added insurance as default. They have intentionally designed application such that this cost gets added by mistake easily. I never wanted it. I removed it once, but again you search, again it gets added.

They charged me Rs 40 toll twice. Once driver asked and took from me when paying to toll and again when I reached destination, I was asked to pay 999, which included this charge.

I called their customer care and told everything. To my disappointment they just reverted Rs.40 that too in their app. I told them I dont want to their app again, revert in my bank account but I got reply " This issue is resolved".

I request consumer court to step-in and study my case and put harsh penalties on such companies.

It is not just about the money but harassment that such companies do. Government should keep a tight check on such app as they are clearly cheating customers multiple ways.

Thanks

I purchased share pass recently 12kms for flat 125 /-, the distance i travel daily is only 10kms but im being charged around 160/- . I reported the issue 2 days back till now i havent got any reply back adding on i tried to call customer care several times for past 2 days but not able to reach them .
And oflate ola drivers are very rude, they dont accept ola money riders, i have made complaints about them also but even that was not seen through

I had taken ola auto ride on 1st january 2019 at 8.22 pm. Driver's name is nandu ghodake.
Crn [protected]. Total bill -186 rupees. Actually i paid the driver in cash. But ola took 7 rupees from my ola money wallet and added 179 rupees in ola postpaid. I tried to lodge complaint many times but i couldn't open my ride details in the app. Now ola is calling me every day to pay my amount and it says that if i won't pay legal action will be taken. I finally could open my ride details now and i called ola customer care but they said that they couldn't see my ride details as they cannot see data more than 2 months. And i will have to pay 179 rupees to continue using ola services and they cannot help me in anyway. Why should i pay money twice if it is ola's mistake. It created miscommunication between driver and there company. Why should i pay money. And how can you not see any data. Customer care is hopeless and they don't help. Check my previous rides and see i have paid my every amount. This is clear looting. Plz remove the charge against my ola account and stop calling me. It is either ola's mistake or the driver's mistake. I am not responsible

Today morning i booked a cab, waited for 15min for cab arrival at my flat entrance. Cab guy dn't arrived to my location, but in app show he is waiting at pickup point. But when i called the cab driver, he said he has issue with map and if i share otp received to my phone with him he'll get current pickup location so that he can come there.
After i shared the number my ola account deleted from my phone, and my ola profile registered completely gone.

I loose my ola account, i missed office, i loose ola postpaid account for which i submitted kyc documents.

It's big cheating by ola and it's partner.

I want an action to be take against the ola partner. I call the ola partner 28time he never responded.

Ola partner number : [protected]

I had raised the complaint to ola service as to not to deduct the insurance premium for every ride. Customer care suggested to disable the option in mobile settings. Even if the the option is disabled, the insurance premium is getting deducted for every ride.
Why cant this be taken into action at least after raising the complaint.. But again the amount is getting deducted or looted from the customer. Its the pathetic ola service or response.

Subject: complain regarding extra money charge then the actual amount.

Sir,
I was charged ₹173 in the ride which i paid through phonepay. But at the end of the ride the actual money charged was ₹156.

I really didn't expect this type of treatment from the ola service. It would really be nice if ola look towards this matter and solve it as soon as possible. Or else i will take this matter to higher authorities.

Thank you.

Preetika patra.

On 08/04/2019, i booked an ola cab for tata medical center to belgachia. I contacted the driver and he asked me about my destination. He then himself immediately cancelled the ride which i came to know through the message received by me. When i reached at my destination with a second ola, i found that price was overcharged and i had to pay additionally rs.50/-. Total fare paid by me was rs.385/- (Estimated price shown at the time of booking was rs.335/-). The cab number of second ola by which i performed my journey was wb23c1614. Contact number of first ola driver who himself cancelled the trip was [protected].
I therefore request you to adjust rs.50/- in my subsequent ride.
Thanking you,
Subhabrata ghatak

Sir,
I beg to state that some ola drivers are not making it up to the mark, as of today when i was coming home around 9:00-10:00, while my home was 12km far, many of the ola drivers have denied their duty and for the first when i sat in the ola auto, the driver told me search for a new one, and he cancelled.

Sir i request you to please take some action against these drivers... Right now or there must be some way to sue this company

It was very much disappointing when i see the ola cab drivers cancel the rides because the fare for the trip is low. This happened contiusly 3 times. I was with my pregnant wife and she is not healthy at that moment. I was waiting for the ride with delay of 18 min and i was waiting whole the time.. When the driver is almost finishing the ride he cancelled my ride. I was very much upset with this kind of tactics of money earning. I was very much un helpful to the situation i was going through.. With my suffering wife. You charge money when we cancel ride and what be the case if rider cancel the ride... Tel me the solution for it how r u going to handle irresponsibility.. Do you really care how we feel or its all business and you end up talking policy and rules...

Hi,

This is to inform you that on 1st april, 2019 i booked an ola cab to drive me to the hyderabad airport. When i booked the cab the fare showed somewhere around rs. 900 which was acceptable considering peak hours. The driver offered to take me in a different route due to heavy traffic congestion to which i agreed and said it might cost me little higher than usual. I agreed to that. However, on reaching the fare came up to rs. 2139 which was definitely too much considering the distance covered (48 km).

The fare was not only double but was even higher than any normal charge that could have been reasonably been paid.

With no option left i paid the driver in cash but i would like to lodge a complaint so that a strict action is taken with this regards. The inexorbitant price hike is something that is not acceptable for regular commuters and a strict action is required to be taken.

Regards,
Rishita dey

I TOOK A OLA RIDE FROM POWAI TO SION EAST ON 2ND January around 7:30 pm .I lost my spectacles in the OLA .The driver confirmed that my spectacle is in the car but till now I didnot get mine back .Please make sure he comes to my place and deliver my belonging at the earliest please .its already been 3 months .Its a white wagonR i boarded .Please help me in getting my spectacles