Ola Cabs / ANI Technologies Complaints & Reviews

My uncle got a fraud call saying that from bank & he is manger, his bank account will be blocked soon if he not update this details. Since he is from village & not much educated. The fraud call person asked for card number & details. After few minutes asked for otp pin to save his bank account from blocking. Later he realised that it is fake call and they deducted amount inr 9400/- on 20th april 2019.
I have attached passbook scan...

I met with an accident today in the morning, was travelling in an Ola auto from KAlyan to Dombivali .The most disappointing thing is that there is no specific complaint number or customer care number .None of Ola numbers are working.Being such a big brand there is no reponsibility being taken, later got to kno that the driver who was riding was a 17yr old boy with out lisence and the owner was smone else.Very bad service....

Hi Team,

I have booked for a OLA cab from 1555, 10th Main HAL 3rd stage, 1st cross to Pampa extension, Hebbal.

We got into the cab and we forgot Gold bangle worth 1Lakh in my handbag. We asked the cab driver to go back and wait for 2 mins. The driver flew away along with the valuable fell in his car. Need your help get the valuable.

Driver details:
Driver Name: Ningaraju NA
Phone:...

I am not able to book rides on my ola app. It shows already a booking in process but there are no such thing. I tried to contact on customer care numbers and there is no response at all.in-spite of having ola select there is no priority support. These guys provide pathetic service and escape from just saying sorry. There no responsibility as there are no hard punishments. Its very disappointing these people are escaping from the legal system....

While i was waiting for my ride it shown on my phone that ride has already reached but i couldn't see it anywhere so i called the driver then he told me that i will receive a location otp, i didn't understand within a minute i received an otp which i shared with him. After that suddenly my ola account got logged out as soon as i relogged into my account, my ola money was gone. Driver name was rajashekara h, car no. Ka66449 white dzire tour...

Hi,

I have booked an ola bike in hi tech city signal. The bike came to the location 15 mins post booking but he did not even see whether i standing in the location or not, he just picked up the other guy standing near me and went off and i have called him several times but he did not even pick the call. Such a pathetic experience i had with the ola bike.

And again i booked an ola auto and the guy cancelled the...

I have book old mini cab two times and both times drivers cancel the ride without any prior information...
If ride is canceled by customer side you deducts 50/- as cancellation charges what is your policy if drivers cancel the ride...
They also get cancelation charges or similar kind of punishment...

You are requested to take necessary action in this matter...

Details of driver,
1.
Name...

Dear concerned,

Facing extreme difficulty on booking cab through ola money l. Drivers denies duty every time and asks for cash.in turn cancellation costs time as well as money.
This morning booked ola cab with booking id crn[protected] through ola money, but driver denied duty due to ola money and asked for cancellation.
Regards,
Mrinal
[protected]...

I have left my mobile phone with charging cable in ola cab in bangalore, dated 15/04/2017, (Cab : white etios, driver : mahesha bm, crn :[protected]). He promised that he will handover the mobile, when we visit bangalore this week. But when called on 21st, he says he is out of station % giving contradictory statement. Pl. Do the needful in procuring the phone from driver....

On 20th april i had booked ola. The driver crn[protected] asked me my destination and agreed. After sometime at 8.22 pm he called back and gave some lame excuses and told me to cancel the booking. I rebooked another ola crn [protected]. The driver agreed for the trip and cancelled it by himself without informing me. When i called back at 8.32 he said he has cancelled it. Although both were cancelled by drivers, as per my previous experience...

Yesterday i was 2 local rides at chennai used from ola cab and paid the amount by cash to cab driver but ola cab depited the same amount in my account of ola postpaid money option
I was contact the ola cab customer care unit so many times in this regard but not responding to me and also the some olacab driver refused the ola postpaid money option and arguments to me...

I had engaged the services to reach my relative from my house to her house on 18/42019. The service ref no is crn[protected]. The driver confirmed before leaving the origin about the payment is postpaid rs 280/
He however collected rs 280 from the passenger at the destination. Thus ia am charged twice for the trip. The driver"s behaviour also reportedly bad that he threatened to drop passenger halfway thru...

I must say that ola is a worst service provider in country. Last minute cancellation, driver denying to go to the destination, rude behaviour, non-response of customer care service, chargin 50 rs as cancellation charge (Even when ride cancelled by their own drivers).

Since last 3 years, i was using their service and always neglected their service failure, but this is high time. Today, my wife and daughter waited for 30 minutes...

Dear ola team,

This is regarding my mobile loss in one of your ola cab driver name paramveer_[protected].

I booked my ride from wazirabad nee delhi to vivekanand nagar ghazaiabad yesterday at 7:15 am. My phone bettry was down and thats why i asked driver to give me charger i connected my charger and put down my mobile in back seat cover, when he dropped me at my destination suddenly i realize the i forget my...

Hi team,
Today [april 22nd 2019] booked ola cab from coimbatore railway station to saravanappati [park avenue mansion] at around 7:58 am ist with osn number [protected]. Driver name was prakash. V who drives silver colour indigo car. Through app it was booked and got the driver details within 2 min. Driver called me and telling he cannot drive share passengers and telling me to cancel the trip. He was arrogant and careless.
I...

Dear ola team,

This is matter of serious concern today evening taken ride from gunjur to iti gate and paid the ride fare via ola postpaid the ola driver said the ride payment is not received even tried to call the ola support team but no one received the phone and due to urgency in family, paid the driver cash.
Hence double payment is processed....

Sir,
I regret to inform you that after completing the trip with reference number crn[protected] starting from bamunimaidam, guwahati to guwahati airport (Timing : 9:59 am to 11:19 am), i have paid the driver in cash for the full amount of rs. 689.00 /-.

But today evening at 6:50 pm, i received a message that also rs. 689.00 /- has been debited from my postpaid ola money account.

With this respect i would...

Yesterday we had booked a trip (Crn:[protected]). The name of the driver was sumankadhir with vehicle no. Tn13 l 3101.
He was very rude from the time he arrived. He was waiting at the wrong pick up location and did not pick up the call when i tried to guide him with the route. Once the journey started, it was horrendous. He was so rash and fast. We were travelling with a child of 3yrs. And to top this, he was over the phone in a call...

We were heading towards cathedral road in Chennai. That's when an indigo Ola taxi ( TN 11 T 0460 ) driver R.Gobiraj banged our car the main reason was speeding and was not able to control the speed which resulted in our Dickie, number, and danger light damage. I have attached pictures as proof.
I have already registered a case in pondy bazaars police station. Please take necessary action kindly please ban them from your company....

Dear ola team,

This is matter of serious concern today evening taken ride from bandra terminus to airoli station and paid the ride fare via upi (Account payment) the ola driver said the ride payment is not received even tried to call the ola support team but no one received the phone and due to urgency in family, paid the driver cash.
Hence double payment is processed.
Attaching the crn no and bank statement...