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Ola Cabs / ANI Technologies Complaints & Reviews

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Last updated May 7, 2024
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Ola Cabs / ANI Technologies Phone Numbers

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+91 80 6735 0900
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+91 80 6735 0904

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Bangalore
Bangalore District
Karnataka
India
560034

Ola Cabs / ANI Technologies reviews & complaints page 166

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S
Subhabrata Ghatak
from Delhi, Delhi
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cancelation of ride and extra money charged

Address:Kolkata, West Bengal

On 08/04/2019, i booked an ola cab for tata medical center to belgachia. I contacted the driver and he asked me about my destination. He then himself immediately cancelled the ride which i came to know through the message received by me. When i reached at my destination with a second ola, i found that price was overcharged and i had to pay additionally rs.50/-. Total fare paid by me was rs.385/- (Estimated price shown at the time of booking...
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Yashvardhan2020
from Mumbai, Maharashtra
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I'm complaining about the services of ola

Sir,
I beg to state that some ola drivers are not making it up to the mark, as of today when i was coming home around 9:00-10:00, while my home was 12km far, many of the ola drivers have denied their duty and for the first when i sat in the ola auto, the driver told me search for a new one, and he cancelled.

Sir i request you to please take some action against these drivers... Right now or there must be some way to...
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P
Pramod Pkrdi
from Hyderabad, Telangana
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driver cancels the ride because of low price

Address:500085

It was very much disappointing when i see the ola cab drivers cancel the rides because the fare for the trip is low. This happened contiusly 3 times. I was with my pregnant wife and she is not healthy at that moment. I was waiting for the ride with delay of 18 min and i was waiting whole the time.. When the driver is almost finishing the ride he cancelled my ride. I was very much upset with this kind of tactics of money earning. I was very...
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Rishita Dey Ghosh
from Coimbatore, Tamil Nadu
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unusual fare hike

Address:Hyderabad, Telangana

Hi,

This is to inform you that on 1st april, 2019 i booked an ola cab to drive me to the hyderabad airport. When i booked the cab the fare showed somewhere around rs. 900 which was acceptable considering peak hours. The driver offered to take me in a different route due to heavy traffic congestion to which i agreed and said it might cost me little higher than usual. I agreed to that. However, on reaching the fare came up to...
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S
saradhakishore
from Pune, Maharashtra
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lost belonging

Address:Mumbai City, Maharashtra, 400022

I TOOK A OLA RIDE FROM POWAI TO SION EAST ON 2ND January around 7:30 pm .I lost my spectacles in the OLA .The driver confirmed that my spectacle is in the car but till now I didnot get mine back .Please make sure he comes to my place and deliver my belonging at the earliest please .its already been 3 months .Its a white wagonR i boarded .Please help me in getting my spectacles...
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A
adighosh9516
from Barddhaman, West Bengal
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repeated cancellation

Address:35/17-B Paddapukur Road, Bhowanipore and Lansdowne area, Opposite Swiss-S Guest House, Kolkata, West Bengal, 700020

On monday night today at 9:30p. M i booked a cab service from ola cabs. After having a wait period of 10 minutes they send me a cab. But in the mean time i saw there was a cab change made by ola only but since they send me an alternative i didn't pay any heed to it. As the cab arrived i asked the driver to open the luggage space but instead of doing so he asked me about the destination.in a very rude way he refused to go to the specified...
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A
Arshee Saba
from Mumbai, Maharashtra
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driver misbehave and took extra fare

I was very happy to ride but unfortunately today when I booked ur Ola cab while returning from my exam centre, the driver took rupees 300 from us and misbehaved.
The rate is fixed from mundka to Ghana ghar Punjabi basti. He knowingly took long terms and charged us extra fare and locked me and my father in the car.
I mean seriously !!! The driver's name is Kailash. It's really sad to have a such an experience like this. Kindly...
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sneha mamaniya
from Mumbai, Maharashtra
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money deducted twice but added to ola money wallet once

This happened with me two times. Money deducted twice but added to ola money wallet once. One time for 125 rs. Other time for 400 rs. Total 625 rs has been debited twice. Since two months has been passed yet no refund received from the ola for the same. Ola customer cell also not responding
I want the money back. Ola is not refunding the money debited twice of 625 rs....
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A
akmujal
from Delhi, Delhi
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wrong charge of rs 50 for drivers failure

This is absolutely absurd, no one turned up & i had to book another old taxi.
Iob need to refund the amount, as the claim stated by driver is false, malafied & uncalled for, the fact is i called him thrice, once picked up & disconnected again called twice he did not pick. Later i was forced to book another cab
The charges are absolutely incorrect & needs to be refunded with action on driver

On sunday, april...
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M
meetsaleem29
from Hyderabad, Telangana
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lost my mobile in cab

Address:Hyderabad, Telangana, 500072

I left my mobile in the cab which i had a drive from kukatpally to film nagar. Cab driver name is 'ashok peddhagolla'. I tried several times to my mobile, phone is ringing, but no one is lifting. Driver might be sleeping or didn't checked the cab. I left my mobile at back seat.

Latest drive crn number is crn[protected].

Could you please help in getting my mobile....
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S
Sophie Aldworth
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wrong sized taxi sent for group of 5

To whom it may concern,

I would like to complain about the service i received sunday morning at 2:16am. I ordered a taxi that stated it could carry up to 7 people for myself and 4 friends. When the taxi arrived it was a regular 5 seater black passat, the driver was ashar nadeem.

The driver was not apologetic at all and all he said was that the company did not chose what size was sent and it was just about the...
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D
Debasis567
from Bengaluru, Karnataka
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due to worst cab service, I missed my flight

Address:Bangalore, Karnataka

Hi team,

I have reached ola's customer service. I didn't get any resolution for my issue.

So i reached you with a hope to get resolution for my issue.

I have already raised a support ticket vide [ola support] #[protected].

I had booked multiple cabs on 24th feb, 2019 to airport in bhubaneshwar, odisha. My pickup place was 20 minutes far from the airport. I have called the driver...
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Debasis567
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

due to worst cab service, i missed my flight : #161826953

Address:Bangalore, Karnataka

Hi team,

I have reached ola's customer service. I didn't get any resolution for my issue.

So i reached you with a hope to get resolution for my issue.

I have already raised a support ticket vide [ola support] #[protected].

I had booked multiple cabs on 24th feb, 2019 to airport in bhubaneshwar, odisha. My pickup place was 20 minutes far from the airport. I have called the driver...
+1 photos
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S
Shriyasmita Tripathy
from Noida, Uttar Pradesh
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crn number - crn2906963751

Address:Bhubaneswar, Khordha, Odisha, 751030

On 3rd april, 2019, i had booked ola auto ride from khandagiri to suryanagar with booking i'd crn[protected]. Like everyday it was showing estimation of around rs 50/- and i reached suryanagar as usual. But to my utter surprise i found next morning that rs 193/- is deducted and distance is 16 km instead of 4 km and i reached within 15 mins, but your app was showing nearly 1 hr. How is it possible? How can you cheat like this? After giving...
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Address:560036

Booking number crn [protected]

I have booked the cab at 6:25 pm (At phoenix mall gate) and try to track the cab on ola app but i noticed that more than 10 mins cab was not moving from that place and called to the driver.

Driver said with different voice that it will take 45 mins or one hour (But in the app it was showing 17 mins) and asked to cancel the cab from my end. How can he say that it will take 45 mins...
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D
Deeprao05
from Mumbai, Maharashtra
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ac not being switched on by most drivers in bangalore

Address:A1,24,Alak CHS,Sector 19.A,Nerul Behind Gurudwara, Mumbai City, Maharashtra, 400706

Hi team,

I had recently gone to bangalore on a personal trip from mumbai. I use ola in mumbai as its comfortable and value for money.

However, in bangalore, i found something strange. Most drivers do not switch on the ac. We need to ask them to start it. Some drivers just respond that ac has got spoilt and isnt working. The others reluctantly start it at lowest speed hardly cooling the car.

If...
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A
AshisD
from Mumbai, Maharashtra
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money deducted on unsuccessful transaction

Address:Kolkata, West Bengal, 700075

Ola Money done it again. I used OlaMoney to Recharge BSNL Mobile[protected] on 17 March, 2019. The recharge amount i.e. Rs. 22/- got deducted from my OlaMoney (Transaction ID: EGJE-6FF9-0IFO), but, didn't receive any confirmation message on successful transaction from Ola so far and also the Mobile didn't get recharged.

Based on past experience, I thought the money will be credited to my OlaMoney wallet within 15 days. But,...
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H
HemanthVL
from Coimbatore, Tamil Nadu
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extra fare charged and bill generation

Address:Chennai, Tamil Nadu

Respective departments,
I have booked ola last night for rs 166 but due to some technical issues at your end after completion of my ride the bill was not generated and i have paid rs 328 in cash to the cab driver on demand. Still actual bill not generated and my rude is still ongoing, why should i have to pay such extra fare? Kindly refund the difference amount as it was a technical issues at your end, if it is not getting refund...
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V
Victor66
from Mumbai, Maharashtra
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driver delaing for more than 1 hour and not receiving calls

Address:A-16, Pubali Garden , Ramchandrapur North, Kolkata, West Bengal, 700103

Today on 5th april 2019, i booked an ola cab but it was an unfortunate experience!.. The ola cab driver named chandan baidya, his car number wb 23d 4429 was very uncooperative. He not only delayed for more than 1 hour to reach us near the big boss hotel (6/1b moira street) but also deliberately refused to receive our calls. He deliberately made us wait for more than 1 hour and later he himself cancelled the ride.. The cab was booked from...
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H
haresh palve
from Mumbai, Maharashtra
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extra fare collected due to technical error.. now reluctant to refund

Address:shivshakti chawl no 2 room no 10 behind devidayal tower kolsewadi Kalyan east, Thane, Maharashtra, 421306

I have booked ola cab and actual fair was 606 and my wallet had 608
It came as estimated cash to be paid as 0.
But when i finished my ride i had to pay 1054 as cash
One of their executive agreed it as technical error;and the other when the call was transferred said it can't be refund and it was ur actual fair, rudely said u can do whatever u want...
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