Ola Cabs / ANI Technologies Complaints & Reviews

Its regarding my booking on 15th feb.. Driver charged rs 890.. But the expected charge which is shown before booking was 250.. Completing the ride the fare shown 890. I contacted customer support several times but invain.. Once a customer executive told me on 11th march that will receive 498 rs returned money.. But till date i did not get any money back.. I also registered my mail id and updated ola money too.. Still dint get any satisfactory...

I have booked ola cab from vishnu garden to rohini sec. 20 on 25/03/2019 at 09.02pm hrs.in which my mobile no. Samsaung galaxy j-7 next no. [protected] (Geo) left behind in cab on first conversation with the driver he told he will return my mobile in 15 minutes but after some time he refused to find the mobile in cab. The booking code in crn [protected]...

The director collected 15k from us saying k that's the procedure to refund. Even he started using bad words while talking.

Need help. They are not even answering the calls.
This needs to be directed to the police branch or crime branch at the earliest

They are not taking any action for this. Ola is very irresponsible n needs this to be resolved asap...

I tooka outstation ride on 24th march from nagpur but due to some emergency i had to leave the cab within 20 mins. But i was charged the whole fare for the same. Kindly refund the extra amount.
Since then i am trying to contact ola but there is no revert. You people only know how to take money from customers. Show some loyalty to your regular customers atleast....

Hi ola team,
On 15th march i booked the cab from ascendas it park to ashok meadows, ph1, hinjewadi to pune junction. Before booking i shown 399/- rs upfront fare on my ola app then only i took the ride. After completing the ride its charged more than expected i. E 605/- rs. I complained to ola customer care but i got the response on 22nd from mr. Siraj and he was telling ride which i took its charged genuine. When i asked to him it's...

On march 10, the trip had to be cancelled by the driver and the reference is crn[protected]. We were asked to pay 2197 and we paid.

Since the trip was taken and cancelled after 0.4kms, we asked for refund.

Twice ola support wrote to us saying they are looking into this but no reply.

We need the refund of money that we paid to the ola company.

We have paid 2197 for the travel of...

Tried to book a cab at bhopal airport.
Showing all kinds of taxis within 1-3 minutes distance. But it is unable to find the taxi. All taxi driver coming and asking for private booking and asking 3 times the price shown on the app. I think drivers are deliberately fooling passengers and ola to make extra money. Happened for the last three trips from the airport. Please find an effective solution....

I had worst experience with ola cab services during the last week in hyderabad city, following are the 2 instances :

1) ola auto booked : crn [protected] : driver name badavath chandar : auto bajaj - re : as per the booking it shows the amount of 298inr to chlkur balaji temple but once i complete the booking then immedatley auto driver called me and asked me to pay 500 inr if i want to go there, i asked the reason, the driver...

We took this premium ola cab white ertiga from igi airport to our hotel in mahipalpur extension about 4 km distance. This driver tools us in wrong conjugated route and drove for an hours to reach the hotel which was not more than 15 min drive and then he charged us 629 rupees.
When we asked then he misbehaves.
I believe he should not be allowed to provided services as a driver...

Hi,
My name is shruthi. We booked a ola ride from sarojini market delhi to terminal 2 international airport delhi. Crn[protected]
Booking id above, ola displayed the price to be 180rs. However at the time of the trip completion, the price was rs 345. This is not an acceptable way of doing things. They should have displayed this at the beginning so we can cancel if we don't want to ride.
Please note the booking was done...

Dear ola support

I have not received any feedback / call back against my complaint #[protected] dated 17 march 2019. I am now raising a second complaint #[protected]

I had complained that in my ola ride crn[protected] on 17 march 2019 in ola prime sedan from terminal 3 to my residence in gurgaon, there was no space to keep any luggage in the maruti dzire cars boot, because it had a very large cng gas cylinder installed...

I booked ola from mumbai international airport to cst railway station. I received information of my raid as driver name - mohd ir shad khan and cab no mh01bd 6375 and otp 6420. Driver asked otp and destination. But after journey started i haven't received any information in my mobile and after came to cst railway station he asked for 645 rupees but the estimated amount was 445 only. But i told him that i have not received bill amount in my...

[ola support] #[protected]
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Ola support
10:57 am (6 hours ago)
To me

#- please type your reply above this line -#
Ola swarupkundu

We have received your request (Ticket[protected] and our team is looking at it right now.

If you have any questions or comments, please reply to this email.

Thank you.
Ola support
br...

Registered contact no. [protected].

I scheduled a cab ride from model town new delhi ti igi terminal 2 for 03.45 hrs on 23.3.2019. The scheduled fare was rs. 565.
The cab arrived at 03.05 hrs.
I boarded the cab sharp at 03.45 hrs. And in about 43 minutes reached the destination. The fare displayed was rs.712.
On enquiry, driver said that difference of rs.147 was for waiting.
Levy of waiting charges...

Hi. I'm highly disappointed with ola service. They have activated post paid account to my account without my intervention due to which driver took cash for my last drive rs 370 and also they deducted equal amount from my post paid connection rs 370 on 11th of march.
Crn [protected]
Driver name jai prakash
Contact number[protected]

We had a con call with driver and he not even remember the drive and he...

I took outstation ride with ola cabs from delhi to chandigarh on 22 mar 19 at 2345hrs
The details of ride are as mentioned below:
Customer ride number : crn[protected]
Cab driver : gurtej singh
Ola mini ertiga
Pb01b5431
Operator state/ut : chandigarh

Driver took rs 500 initially for cng refilling and didnt deduct this amount from the total billed amount of rs 2899..

I...

Hi.. I have sent several email regarding the invoice copy for the crn crn [protected]...

When i tired to download from ola app and it sis throwing me out and not able to download it from the app.

Ola app says amount charged for this trip as rs. 425 but in credit card they ola charged me of rs. 459... I have raised the complaint for the difference and send me the correct invoice copy and they raised the request...

I am having issue with ola account registered with my number [protected]. I had a travel with this account with card as my payment. But driver denied the card and so i paid the amount in cash of rs. 465 to driver. But it is not updated in app and i am keep on getting mails and messages to pay the amount. I am totally unhappy with this kind of behavior from a corporate like this. I have raised a complaint but it is not taken care. Kindly clear...

Dear sir,
Ola driver very rude and arrogant with me while i booked ola cab. Crnno. [protected]. His name shaikh mastaan.
My wife guided to pickup but he went to back lane of our house.

Though, he should not be rude with me.
He represents your name fame.
He forced us to complain to any one in your organisation. He does not how to speak with customer.
In future i will not be a customer...

I'm regular consumer of ola. When it's emergency and i cancelled the booking, ola is taking penalty. N it's been many times that driver is refusing, i'm not getting any discount.
But today was the hight, driver took my booking at 11pm and kept on saying that he is reaching in sometime and after making me wait for around 45 to 50 mins he cancelled the trip.
Is this ethical?...