Ola Cabs / ANI Technologies Complaints & Reviews

On 4th march 2019 we booked a cab in hyderabad. It was showing 14mins for the cab driver to arrive. Then it showed 30 mins for the cab to arrive. It was almost an hr and half still showing the same. Neither the driver pics up the call nor he cancels the ride. At the we have to cancel the ride and pay the cancellation charges due to your irresponsible behaviour. Very irresponsible services and driver. Crn [protected]. The cab driver name is...

I had booked a rental cab for my work, but as soon as i started the trip i came to know that my destination was outside city limits and the driver denied the service and asked to end the trip. I have ended the trip after 5 mins but i was charged full fare rs. 1844 (Bill no. Crn[protected]). I request ola to charge only cancellation fee and refund rest of the money asap.

My contact details
Mob no. - [protected]
Email...

Ola money has stalled my money rs 800/- and is refusing to let me transfer without completing kyc. I do not understand why i need to share my pan and license number /passport details for completing kyc formalities.
I want to close ola money use as i do not wish to share this information. Ola is not letting me do so.
Ola is purposely extracting vital information in the name of kyc...

I installed ola application using a referral code. I received rs. 50 referral code after that. Now, while booking my first ride, when i select the code, it gets successfully applied but disappears automatically in few seconds. Same issue is happening with my wife's login. There are no terms and conditions mentioned in this program in ola application. I tried for all available options (Mini, micro etc) with different payment options. But it's...

I had booked a ola cab from pune to ranjangaon, the same was selected as rental booking 8 hours 130 km ranjangaon package, when the cab came the driver said he cannot take me to ranjangaon as its a outstation destination

For which we were trying to solve this with ola for more than 90 mins

At the end i had to stop the trip with in city limits and take a different cab to ranjangaon when the trip was stopped i...

Main ola partner apni cab ka driver hu apni selfie lete waqt hood pehan rakhi thi jiski wajah se mujhe off road kar diya or mujhe on road na karne ki bajaaye mujhe ola office main new driver attach karne ko kaha jaa raha hai jo main apni gaadi main attach nahi karana chahta na kisi or ko gaadi de sakta chalane ko agar main kisi ko attach nahi kara pata toh mujhe bhi gaadi chalane nahi de sakte bhaad main jae ola uber is best or i complaint...

My parents had to catch a flight at 6:00 and we were relying on ola to help us. While the gps in ola app showed that the driver had reached the pick up spot, he was nowhere to be found, neither on the opposite side nor anywhere in the vicinity of my building. What is worse is that even after calling him repeatedly for 4-5 times (Called him from mine and my dad's phone), he wasn't picking up the call, neither was he cancelling the ride. And...

In share rides most of the time driver demands for the bill amount to be paid before starting the ride. The reason always they give is that this is the company rule to collect the money first. On the other side their (Ola's) other driver says that, there is no such rule.
I have this big issue with this kind of services which ani technologies is providing....

After booking ola cab with prime i told driver, payment will be done by ola money. This is totally fraud what ola has done to me. How can the driver didnt stop his app after leaving my relative to their destinaion? My fare was shown rs. 390/- and i was charged rs. 1200/- approx for a ride which is 20 km more than my destination. I want my money back....

Pournima mudbhatkal took a share ride osn [protected] on 25.02.2019. She forgot to pick two bags kept in car dikky. On 26.02.2019 she remembered the bags and called driver mobile [protected] to enquire about bags. Mr. Ashok identifying himself as owner attended the call. He said bags will be handed over the next day 27.02.2019 as his driver mr, nandan was on leave on 26.02.2019, driver will call her around 10 am to 10.30 am. Ola customer care...

Y is your customer care not addressing customers issues.. Put yourself in customer shoes.. Wouldn't u brand them as fraud.. Or suspicious of fraud.. When we try to reach out to solve queries and you don't bother to pick call.. Server issue is a lame excuse you always unhesitatingly say.. But i doubt if there s any genuinity in it.. When you do a job.. Do it well.. Be authentic.. Be trustworthy.. Be transparent.. Be genuine.. You cant cheat...

I booked ola cab from bhubaneswar airport to baramunda bus stop on 01/03/19 at around 2:45pm. When i called the driver (Od02ac6197, ramesh chandra) he asked me the drop location and i told him the location. He was one minute away only but kept me waiting for more than 10 mins then changed the ride. Again when i called the new driver (Od33l8503, pratap naik) he also asked me the drop location, i said you will get to know when you start the...

Hello,

This morning i got a call from ola company regarding the payment due from [protected] at 10:02am. I have spoke to a gentle man he introduce himself as a ola back end team member called me regarding the dues on my ola money. I have made him understand about the ola money has been credited to me without my intimation. I told him how i can pay if have not requested for the same. I told him as i use ola since long time...

My previous complaint:

I was using the ola cab service for two months continuously. I had subscribed ola pass & postpaid plan. But on the 8th of feb, i had booked a cab in the evening for my wife with my daughter of 4 months. Our driver was harwinder singh, cab booking number crn[protected]. He dropped my wife in the middle of the way and denied to reach the destination and tasked to leave out the cab. My wife denied leaving...

Crn no. [protected]
Driver name mohd anees
Cancelled my ride because he probably didn't want to go to my location. This happens to me quite often because your drivers are the most selfish # on the road.
If somebody doesn't call me, i'm going on twitter/fb and making a news of this.
My no is [protected]
This definitely puts uber in a much better spot and they provide way better service than their...

Hi all,

Ola representative cant even tell me when the bill was due and to which location i have taken the rides.

Providing me silly reason that they wipe there database 1 yrs ago.

It's very annoying that you guys cant provide the claim details of the rides and want to take a legal action against me.

The message sent to me to pay the bill is also not working....

Hello,

Ola money and postpaid seems to be not in sync at all. I have been charging my wallet while the postpaid facility is on. When i charge my wallet, somehow, it does not get credited to my postpaid and i end up paying at both ends. If i charge my wallet, it should go towards the credit i owe in post-paid... But that does not happen. I have called on your helpline number but the ola helpline people literally disconnected...

1) 1.3.2019 - just saw how much is the billing from mallige hospital, crecent road, bangalore to iskcon, bangalore - with out getting otp, 2 times my auto is booked... I didn't confirm the booking, i didn't get otp.. Still auto fellow said you have booked the auto — ???
2) on 27th feb '2019 - when i booked share cab from kenchenahalli, rr nager, bangalore to deepanjali nagar - its said that, you take this ride for rs.59/- then when...

Crn no [protected]
Time: sunday 12: 10 am
Date: 17th february 2019
Driver name: dharanaeesha
Phone number: [protected]
I was traveling with this ola driver on 17th february and i kept my phone in charging and forgot to take it back i understand its my fault but after i paid the bill to the driver also he didn't remind me. He was watching me waiting for me to ask him but he didn't remind me
Not only...

Hi,

I have been using ola cab services for more than 3 years. My concern is about the payment of rs. 285, which i paid to the ola driver through paytm mode, when there was a network issue on ola app and it was taking much time in processing the payment and driver was eventually hurrying and asked to make the payment on his paytm account ([protected]) (Which i did not know was his personal number). This issue occurred on 15...