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Ola Cabs / ANI Technologies Complaints & Reviews

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Last updated Mar 31, 2024
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Ola Cabs / ANI Technologies Phone Numbers

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+91 80 6735 0900
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862
+91 80 4665 5300
507
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+91 80 6735 0904

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Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala
Bangalore
Bangalore District
Karnataka
India
560034

Ola Cabs / ANI Technologies reviews & complaints page 174

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A
Anil Tawarr
from Indore, Madhya Pradesh
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ola driver misbehave and refuse to ride

Address:123 a.b. road, a.b. road, Indore, Madhya Pradesh, 452001

Hi team i am anil tawar, i book a ride from ola auto, driver name aman yadav he resfuse for pickup from the location and ehen i asked him why the he starting abusing and cut the call again i called him and asked reason he misbehave with me. I dont know how yu peoples allow suchh non sense driver i want action for this misbehaviour or your driver and he is asking about more money, is that your work you ola can make money like this way through...
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Kd thakur
from Amritsar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dropped at the midway, threatened to call police, rude behave,

Address:church road, block E, Dashmesh nagar, chandigarh, 160103

I was using the ola cab service for two months continuously. I had subscribed ola pass & postpaid plan. But on the 8th of Feb, I had booked a cab in the evening for my wife with my daughter of 4 months. Our driver was Harwinder Singh, cab booking number CRN[protected]. He dropped my wife in the middle of the way and denied to reach the destination and tasked to leave out the cab. My wife denied leaving the cab because there was dark outside...
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S
Saumita Ganguly
from Kolkata, West Bengal
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harassment while traveling

Address:North 24 Parganas, West Bengal, 700056

Yesterday i have booked a ola which booking id is crn [protected]and the driver harassed the traveller who is my brother. He completed the trip throughout a unsafe area and the route was so long. Before that day i so many times booked ola for the same route where traveling time took hardly 15 to 20 mints. But yesterday it took minimum 40 mint. And also he misbehaved with my brother. When i booked the ola the estimated fare was shown rs 163/-....
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S
from Hyderabad, Telangana
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over charged and accounted debited

I booked a ride from chennai airport to ramanujam it city which is around 14-15kms. When i booked the ride the peek price shown was 450 but i was charged 1000 from my ola money account. Usually the ride costs 300-400; i am not sure how can a company charge 3-4 times; was the charge based on my ola money balance? What if the balance was 5000? I am being by customer service when i log the complaint that the peek price was 1000; i am confident...
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S
from Mumbai, Maharashtra
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payment demanded again & late fees being charged

I booked a ola cab (Prime suv-ertiga) on 21st january, 2019 from taj hotel, mumbai to cbd belapur. I paid rs500/- through ola money & rest in cash (Details mentioned in crn-[protected]), then also, i am receiving message to pay rs500/- immediately & even late payment fee is also being imposed on me, your customer care no says, it is a wrong no. Even i have observed that while booking cab, if driver cancels the ride cancellation fee is charged...
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R
reeta purohit
from Meerut, Uttar Pradesh
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scam, ripoff, lies

One person is continuously booking ola cab in delhi region. Iam getting the mails of his ride on my mail id. His name is displaying as rohit solanki. I live in dehradun. How is it happening? Iam receiving mails of the rides on this person name which i have never taken. Who is this person? How did he got my mail i’d. What the fake business is going in ola cab? Has ola shared my i’d to this person?...
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G
Girish Upadhya
from Delhi, Delhi
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hiring of ola cab in the night

Address:New Delhi, Delhi, 110077

Iam a regular user of ola. Yesterday nightat around 1030h i tried to book cab for two locations in delhi. Six cab drivers cancelled the booking even after talking. One destination was shorter within 10km and another was around 20k.

This has caused me extreme inconvenience. The service need to be give both day and night irrespective of distance to be travelled.

This licident has led be to completely distrust...
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A
abhinav reddy lattu
from Hyderabad, Telangana
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ola never checks it's driver activity

Address:Hyderabad, Telangana, 500068

I have been continuously facing problem with ola, no cab gets booked in first attempt though cab are available in screen. Once is book driver calls asks for location and asks me to cancel. Auto driver in ola will before handedly ask for cash and will never accept ola money or paytm or any other non cash form. It nearly wastes my time which can't be compensated by anything. If this is the way an indian cab service works it's better uber win...
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R
ramsph
from Thanjavur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ola money not accepted, charged extra as cancellation charge

Address:Mysore, Karnataka, 570017

Team,

I had booked Ola Auto today, after reaching the location he said company will take 3-4 days to give money so I don't accept Ola money if you give cash then only I will come. I asked him then why are you working with ola. Since I was getting late to doctor appointment I told him fine I will give cash I have no time to wait for another auto. He asked me to cancel, I told him it will unnecessarily cost extra for me as cancellation...
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R
roysayan01
from Mumbai, Maharashtra
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ola bike bumped to my car

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

On 19.02.2018 at 09:32 am, the ola bike with registered number up 14 ht 4271, driver name - kailash kumar, noida bumped to my car rear and broke the rear light glass cover with the bike handle.. He did not apply the brake properly for which it rammed in to my car. Upon asking for compensation he didn't pay for it. Ola is requested to arrange for compensation from the driver for repairing the damaged glass cover. Early action shall be highly...
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J
Janani e b
from Chennai, Tamil Nadu
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mobile phone lost in ola micro

Address:Chennai, Tamil Nadu

Ola micro (Crn[protected]) was taken by janani from sims hospital, vadapalani, chennai to suneetha nivas, mahaveer nagar, velachery, chennai.
She was dropped at 1.49 pm today 18th feb. 2018. Within 5 minutes she found that she had not taken her mobile phone from the back seat where she placed and she called but no response.

Lost mobile details: samsung galaxy a7 2018 model...
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G
gautam80in
from Noida, Uttar Pradesh
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driver took extra cash over the fare

Address:Bangalore, Karnataka, 560100

This is regarding trip no. Crn [protected]. I had booked the cab payment option as ola money and the fare of rs 89/- was paid from ola money. However the driver charged my parents rs 140/- fare and my parents paid it in cash. I was not in the cab so ani technologies and ola driver cheated me in daylight.

The complaint was reported however till date ani technogies/ ola has not taken any action on the complaint. Please fine the...
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P
Pallav Kulhari
from Ahmedabad, Gujarat
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long route complaint

Address:Kanpur, Uttar Pradesh, 208016

We booked a cab on 18/2/19. The driver missed the destination and went approx 8km ahead of the destination. The total extra distance being 16km. On bringing this to his notice, he talked rudely and blamed us for not telling him about the destination. We would expect a refund from ola as well as want ola to ensure this doesn’t happen again in future with other customers.
Crn[protected] is the ride number. The photos attached show the...
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R
Rebecca72
from Jayamkondacholapuram, Tamil Nadu
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kyc details

Address:Chennai, Tamil Nadu, 600125

Why does ola need my kyc details. I am not comfortable with it and you app is literally forcing us to update it. Is this instruction from the government if yes then send us the notification with the government request. Being a private company why do you need my kyc details for my financial details.
We give you business be happy don't cross your line.
Plus wen we try to call your customer service the line just cuts off or i...
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S
Shailaja Lanjewar
from Pune, Maharashtra
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driver changed too much amount

Our drive with ola only 30 km and you changed 1200 rs, it's too much if you want to confirm with driver then talk to him.
Driver contact details-mahesh ([protected])
Why we need to be changed as a rental when you didn't provide us rental service.
Why driver isn't inform to us about our booking, without booking why he dropped us our destination and charged as rental, and he think we booked for one way. But ride is already...
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Address:Kolkata, West Bengal

I, bikash kumar roy workings as an advocate in calcutta high court booked an ola cab yesterday and due to late service i took another taxi, thereafter driver called me and said that he reached at my place i said i cancelled your trip he abused me and misbehaved. So i request u to take appropriate steps as needed other wise i have to take legal action against your company and moreover make me free from cancellation penalty the information...
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V
Vidit Sharma
from Pune, Maharashtra
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ola is trying to fleece extra money

Address:560034
Website:olacabs.com

Hi team,

I had taken a ride from ola cabs on 20th january 2019, from igi airport to greater noida sigma 4. Crn [protected]. Driver name: mahender manchanda. I had paid the bill of rs 865 entirely in cash, but i was sent a notification of pending due of rs 500 on ola postpaid for this ride. I don't know how and why ola selected this option, and when i had paid the driver entire amount, no cost loading should be there. To my...
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S
Shalini Mitra
from Mumbai, Maharashtra
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double charging from both ola wallet and in cash

I have booked a cab for my father who is a senior citizen through ola postpaid. When the trip got over the driver asked for a higher amount (350) from my father at first and then charged his 210 in cash despite me paying for it beforehand. Generally if the amount is already paid it displays 0 in the driver's app but still he charged 210 in cash from my father.
The driver simply duped my father and is now denying that he took cash from...
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V
Vinodkumar Pache
from Savantvadi, Maharashtra
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car rental

We booked rental cab for 6 hours for 60 km in 1200rs. When we reached our destination, then he informed this is only one way ride, he doesn't know we booked rental car, when we start riding he took otp but otp doesn't work then we gave him other otp, that time what driver did don't know and without booking he dropped us and told us it's one way booking at the end point. Charges will be same as rental. How to operate ola app driver don't know,...
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I booked an ola outstation cab from mira road, mumbai to chandani chowk, pune on 25th january, 2019. The estimated cost shown while booking the cab was approx. Rs.1687/- which included taxes and a coupon discount of rs.250/-. While the terms of ola for outstation ride mention that this amount is applicable for 160 km & 5 hours of travel duration, anything above the distance and duration is separately charged. Due to traffic congestion at...
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