Ola Cabs / ANI Technologies Complaints & Reviews

I had booked a cab on 15th of feb, 2019 for my grandparents from capital hospital, bhubaneswar, odisha to nuagaon, gangotri nagar, bhubaneswar, odisha under the driver named, santosh kumar singh, holding the cnr [protected], white grand i10.
His contact number is: [protected].
When i asked him to wait for couple of minutes taking in account my grandparents' age, which is around 92years, he shouted at me and abused me by using...

Somebody from your ola cabs did unauthorized transaction for purchasing something in online from my account number i got one msg regarding that one. So i called your bengaluru customer care number so many times from the threaten happens but no one picked my call. I need the higher authority mobile number to raise a complaint against the culprit of your company. So pls do some favour....

I booked an ola on 14 feb 2018 and my booking was confirmed. But after a while the driver called to inform that the tyre was punctured and that he would not be able to pick me up. He told me that he wasnt able to send an email and asked me to cancel my ride on the pretext that i would not be charged for doing so. But finally i have been charged inr 40.
It was driver's mistake and still i should pay my cancellation charges... Thats...

Dear sir,

I forgot my mobile in ola cab of my last ride, my mobile number is [protected]. Which is in chennai.

I was travelling from from kolathur to greenways road (Minister quarters), i was giving ring to my mobile number lot of times but the driver intentionally switched off the mobile nor he picked up the call.

The information in the mobile is very important, please try to help me.
br...

— forwarded message —
From: nagesh nallappa
To: ola
Cc:
Bcc:
Date: thu, 14 feb 2019 20:56:53 +0530
Subject: re: your thursday ride to ashok nagar
Pls be informed that i have paid cash of rs. 38/-. To mr. Sedhuraman kandasamipillai. Though his mobile showed 0 payment, since i received the bill of rs. 38/- i paid him. I

This is not a complaint. Only to request you not...

I booked a cab from ksit college to monotype, bangalore and reached at 7.30 and i realize that i have forgotten my phone there! I cannot login to my ola account as otp will be sent to that number. Please help as the phone was low on charge and there is a possibility of it being switched off! I don't know the driver's number or car number as well! Kindly help me!...

I have diligently cleared my Ola Postpaid dues of ₹266.12 on time ie on 22 Jan 2019 but despite making the payment I am still receiving daily reminders for the same bill via annoying robocalls, smses and emails which is causing a great amount of nuisance and harrasment to me.

Furthermore, OLA has now started imposing daily fine of ₹1 In addition to the bill amount of ₹266.12 (which I have already cleared on time).br...

I had a ride with ola charging 284 rs. Which is already been charged from bank account. I also have an entry in my bank accounts. But something went wrong with ola app and they didnt het their money. Its bren an year they are harrassing me by calling n texting me like they will take leagal action. Why should i pay additional money to them? Instead they asked me to pay amount and said they will refund. But why should i? I dont trust them....

Yesterday i have booked cab from ola delhi for 4 hours/40 kms ride from jungpura extension to airport. The billing amount displayed was rs.806 and we have paid rs.850/- the driver also demanded the payment. Unfortunately the same amount of rs.806 being claimed as outstanding. I am not able to lodge any complaint with ola as there is no complaint lodging mechanism and call centre number also went unattended with only marketing messaages. My...

Yesterday morning i.e. on 12.02.2019, I booked successfully the Ola cab for HUDA Metro Station, Gurugram. The message
Continuously flashed that the cab is arriving in ten minute but it did not arrive even after one hour. I also telephoned six times to the driver at the given number but he did not bother to pick the phone even once. After one hour, I had to cancel the booking....

I booked ola mini today at around 5 pm for star bazaar from pratham vatika bopal-ghuma. It was shown in my mobile app that the cab has arrived. But it did not. I called the driver but there was no response. I contacted ola support. I was told on the app to wait for a while and then cancel. Yet i did not cancel. Finally it was automatically cancelled. After a while i received an sms from ola that i am charged rs. 30 as cancellation charges....

On 10.02.2019 i booked ola auto two times to go to iit bhubaneswar but then the driver denied the booking. Also he didn't cancel the ride and i was charged the cancellation fee both the times. Why i was charged with cancellation fee of rs. 15 both the times when driver denied the booking? Do take the appropriate action and refund my money.

Phone no. [protected]...

I booked a cab on sunday 11/02/2019 from godrej hill kalyan to tip top thane. After few followup driver cancelled my booking and ola company charged me rs. 40 as cancellation charges which cancelled by ola driver. Need clarification from ola management or i raise this issue. I have recording of conversation with driver.

Regards,
Ashish
Unhappy customer....

Dear reader iam santhosh i have booked a ride from shamshabad airport to secunderabad railway station while booking it showed me 725 rs after that cab driver came and asked me he is having a sharing i didn't accepted but he told he will be on time and he cancelled the o. T. P and after that he taken the sharing passengers along with while he charged 800 for two persons along with while he made 700 rs for me i asked what was the sharing policy...

There are 5 incidents happened on the same day. Which shows the unethical and responsibilities how the customers are treated.

INCIDENT 1
I had booked a cab from KG Road to Ganaga Nagar. Cab also got booked and driver denied to pick up and gave lame excuse which is not acceptable at all. After denying the pickup the driver started to sleep in the cab itself. Is this a way hoe the customer is treated.

INCIDENT...

I'm apurva mahanto an old ola genuine service user.

I have come across such a pathetic services offered by your company that i am forced to write to you.

Would like to tell you that i have booked an ola ride today for the to and fro locations. However both the rides were cancelled by your ola delivered with out even informing me. Me myself contracted customer care on this just to bring it to company's notice...

Hi sir, my mob no. Is [protected].

1. On 10 feb 19, i was searching for ola cab from pune airport to nda khadakwasla. Expected fare for journey was shown as 358 while booking and when i was trying to finalise the booking for cab in mini category, booking was done without showing final fare of it. No fare was shown thereafter, thereafter i got call from cab driver sagar kadale (Cab regn no. Mh 12 nb 0176). I asked him about the...

Ola customer reference number (Crn) : [protected]

I booked a ola auto ride on 9th feb 2019 from kovilambakkam to kandanchavadi. First of all the driver didn't come to the pickup point complaining that i wrongly selected the location. Without respect he argued with the customer.

I did cancel the trip once he reached my location considering the rude behaviour of that driver. He threatened and demanded me 40 rupees...

Cr no.[protected] do 7 2.2019
Booked a cab to go to hotel swagath from kk nagar. Driver didn't turn up long time. Unable to call driver since hos mobile was switched off. Car tracking was freezed in a particular location for more time. Being hospital ride for my aunt, the trip was cancelled. Considering the drivers recklessness as well as your customer, please waive rs.40/-.

Ravindran
Mobile [protected]...

Dear ola team,
My registered mobile number is [protected].
On 4th feb-2019 i had paid the driver through google pay but 533 rs billed as post paid outstanding against my account. I have mailed 4 times in ola support. But still not been provided a right solution.
Secondly i never opted for any post paid services then how this services can be activated without the consent of customer.
Badly looking for a right solution.br...