Ola Cabs / ANI Technologies Complaints & Reviews

1. I traveled from p7 airport mumbai to mahalaxmi, zenith house -400434, amount shown at the timing of booking was about rs 484 and charged rs 713 due to misroute driving. Kindly refund the excess amount asap

2. I traveled from mahalaxmi zenith house -400434 to t1 mumbai airport, amount shown at the time of booking was around rs 500 and got charged me rs 710 due to driver misrouted driving, he took me first to t2 then t1 after...

I would like to bring to your notice that my two ola accounts have been permanently blocked for no reason. If i would have really violated any of ola rules let me know clearly. Without proper reason its unfair to block my accounts. Here is my mobile no. That has been blocked :[protected]

Moreover, if you are thinking that i have violated some ola policies, then ola company could have changed/fined some amount, instead they have...

V have booked ola today 01.02.19
At 6.27 pm driver aftar uddin mh47n5747 silver xcent... Booked for bindra complex andheri east.. Mbi 93... Driver take long rout via for instead of worli sea link... And at ghatkopar he said ola is booked for upto this... His gps is not working or he is uneducated. Why u have kept him... Who will pay excess money... And why jave wasted our time... Compansate us... I can provide proof of booking......

Today morning i have booked an ola cab. And immediately called the driver for the confirmation. We mutually agreed on my location and after few mints he was found at the same road but another side.

Since there were barrigates, i was not able to cross the road. So i requested him to take u turn.
But he denied.

And said” micro book miya hai to itna nahi milega. I have been living here since 40 years....

I had booked a prime suv at 3:15pm crn [protected] by phone [protected] from prengaluthur railway station to bethel nagar injambakkam as per the schedule the amount shown is rs.646 but the driver had cancelled the ride and picked up the passenger from perungaluthu railway station to bethel nagar and collected money from them rs 700 instead of 646. This is the worst action from ola driver for the first time please look into the matter and arrange...

Case-1. I booked cab from Madhapur Ratnadeep to My home. Good distance is 18Km. But Ola charged me for 21.9km.

Case 2. Next day I booked cab to my work place. Driver cancelled ride by saying he is not going to ride as per my guidance route. He wants to ride as per his own route.

Spoke to the customer care of Ola . Even they are supporting Drivers saying that's Ola standard...

Excess pricing was done while going to tata memorial hospital instead of of 542 was charged 1018. Please refund the extra charge. Ola drive asked me to have a word with customer service. Please refund the extra amount. Please refund my money. Please refund the extra amount. I am fed up of this. Please refund my money. Please help me. I have to go to to hospital....

Case-1. I booked cab from Madhapur Ratnadeep to My home. Good distance is 18Km. But Ola charged me for 21.9km.

Case 2. Next day I booked cab to my work place. Driver cancelled ride by saying he is not going to ride as per my guidance route. He wants to ride as per his own route.

Spoke to the customer care of Ola . Even they are supporting Drivers saying that's Ola standard....

Hi all,
Ola is cheating the customers by charging heavy fair price on cab trip. When booking it will show one price and charge more than the amount we opted.
I have my ola postpaid amount, they have overcharged me for a trip which should be around 350-400. But ola charged 1100 for that trip.
Ola cannot show one price before trip and charge higher price after trip....

I have been charged with ola postrpaid bill of rs.1000, even though i have made the payment via paytm as per the suggestion of an executive who called to clear the dues. Even after doing as suggested and sharing the screenshot also, i got a call for the payment around 100 times. Even after informing the same thing again n again to the folks of ola money, today they sent me the message n call of taking legal action against me. I have been...

My booking id is [protected]. I had booked a mini ride on january 27, 2019 and was not shown a fare. There was no message of fare change or fare rise shown to me. I was charged 714 for 30 kilometres ride and time is 66 minutes, the driver told me this is a error a d i should contact customer care and they would refund me the amount. Now the customer care tells me i was told that the fare would change. This is not done. Fare is increased by...

I wanted to get an auto ride for boarding a bus on the evening of sunday and couldn't get even one. I could find autos standing nearby in the map but none responded. It had made me hate the service. I thoroughly dislike ola auto service nowadays as it isn't up to the mark. Please make necessary arrangements so that it proves to be useful. I was prompted to post this complaint because this has been happening for a long time. I want serious...

I book cab from vasai to pune and received confirmation msg. But when called driver he said booking was cancelled but i did not receive any such message. This happened again for next booking to pune.
When you confirm booking how can cancel them thereafter. It is violation of contract act. I am going to consumer forum.
As per maha state govt rule you are to prices 24 x 7 taxi service. And once you confirm that cab is booked...

Hi

I am using ola post paid, i cleared my dues but still showing as not cleared (And continuously reminding me to clear which is kind of annoying). My transaction reference is[protected]igafgtlqs3.
Jan 28 is last day for payment and it is reminded to me that i should be paying extra if i don't clear my due which i already did. I was unable to find any related contact in ola app for complaints.
Please resolve...

I recharged ola money for request on behalf on fellow ola driver. I went on to pay cash as the ola money transaction wasn't complete and showing error. After giving driver cab payment still it. After few minutes of completing the journey. The amount was deducted from the ola money account. I want the money back. So i called the customer care centre. There is no one responding on recieve information the call...

My booking id is [protected]. I had booked a micro ride on january 25 2019 and was shown a fare of 330rs. There was no message of fare change or fare rise shown to me. I was charged 890 rs in the end. The driver told me this is a error a d i should contact customer care and they would refund me the amount. Now the customer care tells me i was told that the fare would change. This is not done. I travel by ola daily to and fro the same location...

Harshad bhunje
Jan 12, 2019, 12:47 am
To ola

Hi,

Booking id: crn[protected]

We had took this ride on 09 jan 19, my estimated fare shown on the app was rs. 588 and there was no any drop/up icon of fare increase, neither it asked me surcharge permission before booking ride, also ola app got hanged few seconds while booking cab. At the time of travel estimated fare shown on the app...

Ola cab number ts10ub0609 in hyderabad.. Appointed a driver who is driving cab around 8 pm drunk n drive and made a big new sense on the road near bowenpalli hyderabad.. Cab driven was fully drunken and driving car with customers inside car what the hell is doing these ola people i need immediate action on this driver... Driver was driving car left and right...

I booked ola cab on 26/01/2019 at about 1.30 to 1. 48pm. The cabs assigned were no. 1631, 9901& 2494 with otps 2599, 9019 & 2734. All of the drivers cancelled the booking one by one resulting in creating problem. I was held up.
May i ask you why is your cab service so troublesome and unreliable? I had sent complaints earlier when a cab was booked but at the last time they cancelled it and iwas held p i; raj bhawan, dehradun. It is...

Last 2 months 2 times i have been cheated by ola without informing high peak charges at the time of booking. I am travelling frequent paying my company credit card but these 2 times bill was 3 times the normal charges.

My regular route is from airport to kazhipattur which charges max 500-600. I am very frequent traveller. Every time i complain to ola they will say it’s due to peak time and to make sure more cabs available...