Ola Cabs / ANI Technologies Complaints & Reviews

Address: Coimbatore, Tamil Nadu

Hi,

After completing my ride, we left the my in-laws mobile in cab by mistake and cab left my house.
When we realize and called my phone, it rang first time and after wards and mobile switched off.

All ola customer care numbers are not working and ola web site does not have an option to complain.

Can you help in getting the phone back.

Regards,
Bala

Nov 7, 2019

Complaint marked as Resolved

Driver returned the mobile

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Address: Mumbai City, Maharashtra

Hi
My self pavan, when i came to mumbai, i have joined new company here.i used ola to commute to and fro from office, due to technical glitch in ola, it was not able to pay the money from ola wallet, even though money was available in my ola wallet. so i have paid the money by cash to drivers for couple of rides and now ola is demanding the money from me saying i am due and added penalty week by week.

when called customer care ola is telling they have activated ola postpaid?

my question to ola, how a ola driver will leave with out due is cleared.

this is kind of extortion and should be taken seriously.

My Caution to all never use OLA wallet, this kind of traps will be used by ola to do money extortion

Regards,
Pavan
+91-[protected]

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Address: 2025

I have taken the ola from 436 great south road to 726 great south road and after applyinn coupon of 30% discount, it shows it gonna charge me $4-$5, it deducted $5 exact from my card, but later it shows two transaction of $5 and $3.99 in ola. It is totally wrong, the app shows the wrong amount and charge me wrong. If i would have known before that this gonna charge me $8.99 in total, i would have taken some other taxi. You guys are making fool of the people. I am really disappointed.

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A

Ankesh Pande

from Mumbai, Maharashtra

Feb 8, 2019

Dear sir
I register ola lease car previous 15 days
But my call not pick ola emplyee in mira road office and when i go in office lots of excuse given me so ill spent money for lease car and ola staff not support

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Address: Hyderabad, Andhra Pradesh, 500032

I have book ola Auto from University of Hyderabad to mehdipatnam bus stop, I had to take a bus so I was in rush and couldn't notice much details. Person has dropped me at the location but he wasn't showing me actual cost in his phone nor my phone was showing any details. He roughly told me estimation and rushed me to give his money as we are in traffic area and i was also in rush so gave him 200 cash since he denied online payment to, and I left. Immediately I got ola notification that he cancelled the trip which I booked. I don't know how he managed to do but manipulated it completely
His details:
Name: Chauhan chander Nayak
CRN:[protected]
I really need updates of this complaint and how much exact cost was.

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Ghulam Muqtada khan

from Mumbai, Maharashtra

Feb 8, 2019

I booked Ola from Global hospital, Parel, Mumbai to Prince Aly Khan hospital, Mazgaon, Mumbai, at 11.22 am on 6th February, 2019. CRN [protected]. Driver refused pickup. My mobile is still showing ride is arriving at 10.15 pm on 7th February, 2019. I am unable to do another booking. Please help.

on ola auto driver - Comment #3346010 - Image #0

on ola auto driver - Comment #3346010 - Image #1

on ola auto driver - Comment #3346010 - Image #2

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Kopresh Kulkarni

from Hyderabad, Telangana

Feb 8, 2019

Saying network issue he regrets to arrive at first after that he cancelled the booking If we cancel the order we have to pay for you if you people cancel the booking would you pay for us no na why like this
What we might do if their is any emergency condition I need an explanation if I didn't get explanation I will goto consumer court

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Address: Bangalore, Karnataka, 560029

I have booked the ola ride with ride later option to go to airport in bangalore on 5th feb 8:30pm. The ride was scheduled and the message appeared that the driver details will be shared 10 mins before the scheduled time and the was displayed in your rides option till 8:15pm and after that all of a sudden the scheduled ride disappeared from your rides and on car turned up. I have to face a lot of problem to book another one (This time i didn't go with ola as i lost faith in it) to reach airport on time. The other pathetic situation is, as the ride was not appearing i am not able to get in touch with the customer service also as there is no number provided to contact the customer service.

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Address: Rajkot, Gujarat, 360007

A person called and said that he has called for completion of kyc in paytm. The person said that we will receive an otp from the bank which we want to link. We gave him the opt and rs. 4999/- were debited from our account. When we asked the said person he said we just clicked a wrong button. How can rs. 4999/- be debited with single wrong click?

In our passbook in the "particulars" column it showed that the amount is being paid to ola cabs.

I have attached the screenshot of my passbook

Thus i request ola executives to look into the matter and take some actions against that person. We request the respective authorities to give our money back.

+1 photos

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Address: 560037

I booked an auto from ola and was had already waited for a long time to get a cab on the app. The driver came and started the ride. After i boarded, he asked me if i would pay by ola money or cash and when i said ola money, he asked me to get down from the cab even after i told that this is wrong. And then i asked the driver to cancel the ride because he denied himself but he was not ready to listen. After some time i had to cancel the ride and i was not able to register any complaint on ola app against the ride. I was on my way to office and that was an unacceptable behavior on every level. The driver could see my contact, if he was not ready to take such rides, he could have called me and informed me. Name of the driver: sandeep y

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I'm a regular customer of ola from hsr layout to electronic city and vice a versa...
Tonight i booked a share cab from e. City he took my booking and when i called he said i'll come after reaching the location he doesn't open the door if the car and allow me to enter and talking over phone after 5mints he told me to go for another cab for this ola charge me 20 rupees fine of cancellation, all though the driver cancel the ride. What nonsense is this...
I want fine for this
Driver name - hanamantraya koli
Phone no-+[protected]
My osn no [protected]

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Nisam Chola

from Virarajendrapet, Karnataka

Feb 4, 2019

Mangalore ola cab service very very very bad. I don't refer anyone book for ola.
Instead of ola better to go auto rickshaw.

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Address: 395017

Driver has not paid for parking still you guys have collected cash from me for the parking. This is pathetic. Your support is arguing and driver is lying. I am paying 400 and it's not more for me to pay 70 more, but it is ridiculously wrong to charge someone for what they have not done. I will raise a request in consumer forum for the money fraud you guys are doing.

Crn: [protected]

+1 photos

Feb 04, 2019

Updated by Balram Vakil Correct image updated

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Baba Dubey

from Kolkata, West Bengal

Feb 4, 2019

Yesterday i book a cab of ola micro nd when i called driver he denied for pick up nd he is saying roughly to cancel the ride nd he abused me coz I'm not cancelling the ride which kind of service you are giving
It was hundayi eon car driver his details are not showing in my ola app

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Address: Kanpur, Uttar Pradesh, 0512

My ola account is blocked. Please unblock it [protected]@gmail.com. Dont know why its blocked but i feel inconvenience due to the services. The driver said me to cancelled the ride so that i cancelled it. I called your customers care services also but no response. I am very disappointed so please take action. Action as soon as possible. I will be highly obliged to you..

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Crn [protected], i took a ola prime ride from gurgaon to delhi at on 27th jan, 3:18 pm. Actually i was shifting home, and i left one of my belonging in cab's boot while de-boarding cab. I immediately called the driver for it but he already left that area with another booking. Since that day i am chasing them on daily basis and i get reply that whenever the cab goes from your nearby's location we will drop your belonging. The driver's health...

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Address: 560084

I booked ola auto from longarajapuram to dodda banaswadi bus stop. He was in some other street i was guiding he suddenly cancelled. But without my mistake u given 15/- penalty on my account. Infact only my two children were traveling they had only 60/- the ride was 55/-. And penalty 15/-. Can u imagine how could children struggled. They bought from others and paid. So insulting situation. Plz reply

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Karan Subramaniam

from Kangayam, Tamil Nadu

Feb 4, 2019

Coimbatore driver not coming too long distance...will return only accept to booking...
Some driver good service. As attached for screen shot pls check the driver information. Those driver not responsible for customers. Pls take the action immediately.

extra paid issue - Comment #3341184 - Image #0

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Fakira Ghule

from Mavelikara, Kerala

Feb 4, 2019

Dear,
Kindly update status for[protected] and my previous complaint[protected].

Since this time I have managed to take screenshots. This is how ola charging extra without customer awareness.

extra paid issue - Comment #3341365 - Image #0

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S

Shilpa Basak

from Kolkata, West Bengal

Feb 4, 2019

I have taken several rides on this route and in may last ride today ola charged me 3 times more. APROX rs 39 per km. What is reason for that. No rain even no issue i found on the road.

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Address: Mumbai City, Maharashtra, 400703

I have booked from vashi to cumballa hill at 3.15 pm. The driver called where to come i says the exact location and after 2 mins the driver cancelled the rides. And i again try to book the cabs was not available. Disgusting from ola that the driver cancelled the ride. If customer cancel the rides ola carges around rs.50 to 75 if customer cancel ride. If driver send it their duty so ola will pay me the penalty for doing this need answer. Asap

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Amitola

from Talcher, Odisha

Feb 4, 2019

Whenever I tried to book Ola for ride, I always got a notice that this phone number ([protected]) is blocked, kindly look into the matter and resolve the same.

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A

Anuj Lavania

from Mumbai, Maharashtra

Feb 4, 2019

I had booked a cab for my parents to travel from Delhi to Agra. The car got broke down on the way and driver left them on the road without making alternate arrangement. Completed the trip without OTP and charged me extra money as well.

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Address: Bangalore, Karnataka, 570043

Website: Ola

On feb3 i booked a ola micro from chandra layout bangalore to banaswadi bangalore and when i selected the cab it showed me the charge as rs321 but the cab driver asked rs554. Why is ola not showing accurate charges while selecting the ride. I am very dissatisfied with ola and will not be opting ola again. My phone # is 63six474nine114. I didn’t have enough money and it was a big problem for me.

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Address: Ranchi, Jharkhand, 834001

[protected] mr mukesh sahu with car number jh 01cw8391 was scheduled for our ride in ranchi. This person was so impolite, uncouth and rude that we were really disappointed! The driver despite of having enough space available refused to keep a bag in his boot space & he was pathetically rude to us, cancelled and shifted my booking to another ola who eventually cancelled the ride even before he reached!! Is this the kind of service expected from ola! I know you guys won't take any steps, neither you will get back to us like a couple of incidents that happened earlier!! And because of your negligence towards customers, i will now rate ola negatively & shall also post this in social media!! Enough is enough now!

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K

Karan Subramaniam

from Kangayam, Tamil Nadu

Feb 4, 2019

Coimbatore driver not coming too long distance...will return only accept to booking...
Some driver good service. As attached for screen shot pls check the driver information. Those driver not responsible for customers. Pls take the action immediately.

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Address: New Delhi, Delhi, 110085

1. I traveled from p7 airport mumbai to mahalaxmi, zenith house -400434, amount shown at the timing of booking was about rs 484 and charged rs 713 due to misroute driving. Kindly refund the excess amount asap

2. I traveled from mahalaxmi zenith house -400434 to t1 mumbai airport, amount shown at the time of booking was around rs 500 and got charged me rs 710 due to driver misrouted driving, he took me first to t2 then t1 after all saying by me that we are going wrong... He told don’t worry i know the way.. Kindly refund the excess amount asap.

I am the regular customer of ola cabs, hope u want me to trust ola further so please refund as driver also told me it’s done wrongly, put the complaint and amount will be refunded soon.

Name : dharampal

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Address: Sonbhadra, Uttar Pradesh, 324005

I would like to bring to your notice that my two ola accounts have been permanently blocked for no reason. If i would have really violated any of ola rules let me know clearly. Without proper reason its unfair to block my accounts. Here is my mobile no. That has been blocked :[protected]

Moreover, if you are thinking that i have violated some ola policies, then ola company could have changed/fined some amount, instead they have...

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V have booked ola today 01.02.19
At 6.27 pm driver aftar uddin mh47n5747 silver xcent... Booked for bindra complex andheri east.. Mbi 93... Driver take long rout via for instead of worli sea link... And at ghatkopar he said ola is booked for upto this... His gps is not working or he is uneducated. Why u have kept him... Who will pay excess money... And why jave wasted our time... Compansate us... I can provide proof of booking...

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Today morning i have booked an ola cab. And immediately called the driver for the confirmation. We mutually agreed on my location and after few mints he was found at the same road but another side.

Since there were barrigates, i was not able to cross the road. So i requested him to take u turn.
But he denied.

And said” micro book miya hai to itna nahi milega. I have been living here since 40 years. Aap muxe mat batao thane ke raste. Another thing he said was me apka route decide karunga. And finlly he said, aap cancle kar lo. “

As i was helpless, i had to cancle it, but i have been charged cancellation fees. Which is a mere example of injustice. If ola doesn’t take action against these rude drivers, customers are going to opt for another options available in the market.

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I had booked a prime suv at 3:15pm crn [protected] by phone [protected] from prengaluthur railway station to bethel nagar injambakkam as per the schedule the amount shown is rs.646 but the driver had cancelled the ride and picked up the passenger from perungaluthu railway station to bethel nagar and collected money from them rs 700 instead of 646. This is the worst action from ola driver for the first time please look into the matter and arrange to return the amount of rs 54 into my ola money. I expect the good results from you.

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G

gopal V Iyer

from Mumbai, Maharashtra

Jan 31, 2019

Had refilled RS 599 twice on 14/1/19. But credit seen only for one
Gopal V Iyer
[protected]@gmail.com
[protected]

Ola Cabs / ANI Technologies Complaints & Reviews

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Ola Cabs / ANI Technologies reviews & complaints page 178

reg my phone lost in ola cab

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ola technical issues and ola repeatedly bugging me and adding penalty

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I was charged more than the displayed

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on ola auto driver

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ola ride not appearing in my app

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wrong debit from my account of rs. 4,999/-

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complaining about driver

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I'm complaining about driver

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incorrect billing fraud support

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my account block

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I left my belonging in can't boot while deboarding

extra paid issue

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about rides

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ola not showing accurate charge while selecting the ride

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ola service has gone pathetic & same issue keeps repeating without any feedback or action from ola!!!

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I got fare charged extra than the booked amount shown twice..

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my ola account is blocked without any reason

uneducated driver

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rude driver denied duty and I am helpless

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excess amount collected

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