Ola Cabs / ANI Technologies Complaints & Reviews

This has reference to the CRN [protected].
Yesterday, on the 7th of January, 2019, I had ordered an Ola mini at Lokmanya Tilak Terminus.

When the cab arrived and the driver called me, I was confused why it is a black and yellow cab when I had ordered a mini. So I even checked the number plate, and the number matched completely.

The old black and yellow taxi was cramped more than a mini usually is, there...

Endu naanu bengalurininda vodeyara basapurakke ola cab annu outstation ge return trip ge time 2.45 pm ge book madidde aga fare 1958rs amount ge endu naanu book madiddu adare driver narasimhaiah bn embata nammannu pick madalu bandaru neevu urige ogi talupuva velege rent 3800rs aguttatte endu nammannu mis leading madidru naavu hedaridevu avare trip cancel madi 3000 rs ge nammannu namma place ge karedu kondu bittaru edarinda namge saryagi arta...

DEAR Sir/Madam, My Mobile has been taken by the cab driver Vijayakumar with vehicle number TN18AD5862 on December 17, 2018 evening at 5.56 pm just after ola ride for the CRN[protected] under name SENTHIL ANDAVAN. Unfortunately, driver is not cooperating and is refusing to answer/attend the enquiry from the police station for the past 16 days. After which I had to lodge the police complaint at abiramapuram E4 police station Chennai-28. I will...

I have taken a ride on 6th jan 19 at 12.19pm from rishibankim road pratapgarh to tcs gitobitan saltlake sector 5. Ola driver name is raju roy, car no wb25g1355. He has not shown me any bill only told bill is rs350. I have paid 350rs on good faith. I have got an email that my bill was rs 277. Please take an action against him and refund my extra money which he has taken....

My booking id is crn264544 i booked a place cab today on 7jan19 from itbp sangam vihar to terminal 2 delhi airport on price of rs 328 but after completing my trip driver gave me bill of rs 577 because he has taken wrong route. It is completely drivers fault so why i should pay 250 aprox extra please refund my extra charge or please advise me your escalation matrix....

I left an iphone 6 in an ola on the 21/12/18 crn [protected]. After too many emails to count, i have constantly been advised that ola have tried calling the driver but he hasn’t picked up. What kind of business are you running if you can’t get in contact with your employees? My phone is worth over $1000 and this response is nowhere near good enough....

Dear ola,

I am not able to login to my account, when i am trying to login it says "your account is blocked", kindly resolve this issue.
There is nearly rs.200 of balance in my account.
So hope for a quick resolution.
I sended mail so many time to olasupport but no body respond, kind respond as soon as possible.

Regards
Hites das
[protected]...

As i have booked ola cab on 06.01.2019 from ludhiana to peer muchhalla vide crn [protected]. During booking, i have received message of rs 1308/-. And i have applied discout coupon of 15%. But at last rs. 1405/- has been charged. How is it possible. Total distance covered 124 km and how reflected 110+48 kms.

As per bill mentioned below why add additional distance fare and tax of rs. 500 approx. And insurance premium 39/-br...

On 04.01.2019 i booked ola cab from vikaspuri new delhi to supreme court mathura road. Though i booked one cab but two cabs were booked. One kishore kumar - code 7767 contacted me and he arrived at the pick up point. Soon after, one ram kunwar called and told that he has arrived at a nearby location and waiting for me. He was told that that i had not booked him.
Similarly on return trip the booking of mr. Gaurav was confirmed with...

In my ola app, it shows as rs. 625 added to wallet which was prepaid for cash less delivery. Later i took a drive for rs. 147. Instead of deducting rs. 147 from rs.625, ola is pestering me to pay rs.147 by calling twice everyday. Demanded for a detailed statement which is not being sent by ola. Are they trying to swallow the customer's money who prepaid with confidence?...

Hi,

We have missed the our mobile phone sumsung a6 during in travel in ola cab
From mahalakshmipuram to hospital cunningham rd vasanth nagar at the time of pick up 4:41 pm and drop to 5:15pm. We forgot the mobile in cab when we leave, after 15 min we call to my number [protected] phone was ringing and then the our phone was switch off. We try to contact driver he not responding properly and saying easily don't know....

It was an incident on 26th dec 2018 at howrah. I got down from the car in a haste, as a result i left my phone in the back seat. Just after 1 minute, i called the driver that my phone was left in the car. But the driver demanded rs 500 from me in return of phone. Then, finding no other options, i was forced to pay rs 500 to the driver.
I have sent the matter to ola support, but they have not resolved yet. It is not a matter of money,...

My ola app got restarted automatically, and after that my ola app is asking for new login, and after doing the new log in, all my ola money is gone, and my booking history is empty.. I had ola money in my ola app and after installing, my ola money is not hsoing

Now i want all my ola money to be given to me immediately

My number - [protected],
Incident date-04/01/2019...

We tried to request an Ola on the 28th Dec and on the app it advised that there was no cars available, so I ordered an uber.

As the uber arrived, ola arrived. OLA driver was very rude (cussed at us) so we went the Uber.

We were charged and want ban to be investigated & removed. Uber driver was a witness to the event.

Please respond to this complaint via email asap.

Many thanks...

It was 6.30pm, I was traveling from Garia to Elgin road, hiring a OLA cab of WB 25 F 5655(white indigo).driver name was Dipak Barma as registered in OLA.
All the windows were closed and I requested him to on the AC and direction of veins move towards me but he shouted suddenly that it's not possible because he was feeling cold.He told that he was not compelled to on the AC where as I know that OLA CAB is a AC car to make customer better...

Yesterday at 1933 hours indian standard time booked a cab from terminal - 2 to ramphal chowk road, block-a, sector - 7, dwarka, delhi and one mr. Sanjeet kumar confirmed the above booking. Called him over phone and confirmed that he would reach within five minutes. His details were,
Name - sanjeet kumar,
Vehicle registration no. - hr61c 0324,
Phonr no. - [protected],
Otp-6756,
Estimated cost was - rs....

Inline image

I am book last 31 night booking for one car mannady to airport
Car driver inform he tell to first booking cancellation and he ask rs 1000
I have time in the mooment.
That time i going to my cancel my booking.
He tell to trip charge 700and baggage charges 300.
I can’t to do anything that’s time my flight 12.10
I will pay 1000
For that guy i am not happy that’s...

Even though i kept a balance of rs.1816 in my ola wallet account, i am getting reminders for clearing the post paid bills of rs.1500. I don't understand this. I have sent 4 mails to resolve this issue. It is nearly 2 weeks the issue is not yet resolved. Now the account is also blocked. Resolve this issue immediately.
V. Subramanian
Mob. No.[protected]
Email id: [protected]@yahoo.com...

I have an account in ola. I recharge my account and other day my money deducted automatically from account and my account was reset. Than again i was login to my account and saw all my money gone. This is straight case of fraud. I also raise a complaint in ola but no reply after that. Compliant no-1289559 moblie no-[protected] hi can you please tell me how money deducted from account. 300 rs deducted. Can you tell me how that amount was deduct...

I have been a regular user of olacabs in bangalore for 4-5 years.
First time i booked ola outstation service for my family vacation - for 2 days for trip to bishnupur (Bankura) from kolkata.
As per my input of pickup and destination location and pickup and drop timings, fare estimate shown in ola app was 4438/- after applying first time user discount coupon.
The start was pathetic - first i was not allotted any cab just...