Ola Cabs / ANI Technologies Complaints & Reviews

We were totally 5 people and booked ola rental from airport kepagowda driver refused to keep the luggage on top carrier once we asked about it he was speaking very rudely and abused us he asked us to book other cab as we had more luggage, this guys are taking advantage on our situation and two cabs
On top of it cancellation fee has to levied on us such ridiculous service ever had...

I booked ola cab from mumbai airport to my house.
The fare to be paid rs.292.
He took rs.400, as against above amount.
He took extra rs.100 for airport parking charge, which was already included in it.
Since i was with family and it was midnight, i could not do anything but to complaint you.
I have experienced many issues with ola drivers, i think, ola management has no control over them.
Pl. Advise....

I had book ola out station from kolkata airport.
Estimated fare was rs.9300 approx. But finally i had to pay the bill of rs.13650.
Driver took long routes even after showing short possible ways. He took from quite interior areas, small roads, and uncomfortable ride.
I could not do anything but to keep calm and see what was happening, because my family was with me.
He kept on asking extra money for food and stay....

Dear officer,

On 20th january at about 11.34 pm i had booked olacabs from pune station to kondhwa. At the time of start the fare shown before booking was rs. 200. To my surprise, total fare was 485 rs for 8.1 kms (22 min ride).
There was no peak hours, no traffic congestion. This amount deduction is beyond any logic. Since then i have lost my faith in ola and stared journey through uber.

Please resolve...

We traveled by ola on 30/12/2018 (09.49 pm by sankar, crn[protected]); i paid for the ride in cash rs121/ plus rs11 tips for the driver; i am getting repeated sms from ola asking me to settle my postpaid bill; they are not resolving my repeated emails, telling them i have paid cash and i dont have a postpaid account; nowadays i am scared to book ola due to this cheating undergone by me...

Hi,

I booked ola auto and the driver accepted my request today morning around 10.00 am. I tried contacting driver (Jerald sugumar a, tracking no : crn [protected]) and he asked for extra charge of rs.10 just for 2 kms and so i cancelled the ride.
Again i booked another auto. His name is malairaj g, tracking no : crn [protected]. I contacted him and he asked whether cash or ola money. I said cash so he said ok i will...

We have booked cab from marine lines. However it was showing that the driver is 10 mins away but after 20 mins we called the driver why isn't he moving from his place. He said all routes are blocked because of marathon. We told him its ok if he gets late but just move from your place start riding your cab towards us obviously you will find the way. After 10mins of his drama he started shouting "madam cancel kardo". I said i can't cancel his...

Yesterday night while i was coming in the ola cab, it's about 12a. M., i was restless and i was sleeping. Suddenly driver aplies break n i noded towards front. Let me clear you i was in the back seat right side. By mistake i was in deep sleep so the display screen which was infront of me behind the driver's seat got broken. It was too dark inside. So today early morning i got the call from that same vehicle driver and asked me for 2500.00...

I had taken an ola rental on 16th of january 2019 for 4 hours and the driver told me that in case 4 hours is complete he will leave and go for which i told him that there is overtime charges as mentioned in the ola app. So i made the driver talk to the customer support services. They told me after 4 hours it's on the driver to continue or end. I had started at 1:30 pm and by 3:30 the driver started saying that 4 hours is about to be over...

This is a pathetic incident i have ever experienced. As i myself after surgery book a cab from hospital to my home, and after boarding it i had suggested driver to take different route as i though it is good to go in night but instead of denying it politely, he started shouting on me and my family and told us to get out of it and these are his words "this is my car, you don't owned it, its price is 15 lacs, you all get out of my car" and...

Sir, i had dropped my phone in ola cab that day, i tried to contact but failed, i want to know that if your driver informed you about any lost mobile or you have any information about lost mobile.
Lost mobile no. [protected]
Brand - letv 2

Below is ride details:

17 jan 2019
5:57 am
Logo

₹46
Osn[protected]
Thanks for traveling with us, deepak
br...

You have become popular now and you are charging high ratea from the customer despite of you are having more cabs available... You are cheating people... Nust for 8 to 10 km... You are charging 300 to 400 at non peak hours like 9pm... On what grounds you are charging this much... Everyday and everytime they show us there is price increase due to high demand... And the moment you book the ride the cab is available in 2 minutes... That means...

I found my ola account being permanently blocked. One of the support executives informed me about "few policy violation". This is indeed a vague answer as i strongly believe, there has been no wrong from my side, except may be few cancellations.in this regard, please also note most of the times, the driver never reported on time or cancelled himself.

Please note i always credit my payments on time and have been a regular customer....

We booked an ola cab on 17.01.2019, 7pm, the first driver cancelled the ride after hearing the drop location and after multiple try another cab was booked after 20min even that driver forced us to cancel the ride. Now we are charged extra cancelation fee on the next ride, i demand detailed justification on this ridiculous act, am hoping to receive a response from your side real soon....

I booked ola on 21st december 2018 from my place to pune airport. We were four people and three big travelling bags ola car arrived but there was no place for luggage. The cars had cng cylinder in the dicky. I had to cancel my bookings and for that, i had to bear cancellation charges without any fault from my side. The same thing happened while returning on 25th dec from pune airport to my place. I had booked ola but this car also had no...

I booked a auto from poonamallee to t nagar, on 15/01/19 the actual fare should be around 215 rs, but while getting down it shown 485, i argued and paid to the driver. Immediately i registered a complaint with customer care, ticket no[protected], they told refund will be through ola money within 24 hrs.
Nothing happened till today, i called yesterday, they told technical issue, they told wait for 48 hrs.
How to reach you also,...

I aayush bhardwaj having two lease cars of ola. One is xcent hr55ad8831 and xcent hr55ad0403. The supporting team of ola lease not good. I have to pay lease amount of 1035/- every day. And on 15 january, 2019 they charged me other lease of 24th and 25th november 2018. My bonus for 31st december 2018 is still pending. Regarding that, i called the customer support of ola, they told me to call your supervisor or to visit to ola office that is...

I hired a ola cab from indra gandhi airport to nizamuddin station. First i searched share ola but it was not showing.. Then may be i booked rental..in this no parking fees is shown in app.. After completion of ride it has been charged... So for 23km i har to pay 754/- but nominal charges are 500-550/-... Difference amount must be paid by ola..
Mob-[protected]...

Drivers accept the duty initially and then deny... This is wasting our time and delaying us to our duties... We need practical solution to this and also compensation... We're being blamed everywhere due to this denied delays by drivers. Neither the ola customer care is reachable to let them know our problems and pains. For no fault o[censored]s, we're suffering... Please address this at the earliest...

Thank you for using your SBI Debit Card 607XX2915 for a purchase worth Rs9999.0 on POS[protected] at WWW OLACABS COM txn#[protected].If not done by you, forward this SMS from mobile number registered with SBI to [protected] to block your card. You may also call[protected].
This was not done by me and I really hope you resolve this issue and reverse back the same....