Ola Cabs / ANI Technologies Complaints & Reviews

Ola outstation audit is pending...

I have booked OLA CAB from my home to thaiyur which is 25 KM away.. the price is about 789 rs exactly when i booked the cab.. but after i reached the location i was charged about 1554rs which is double the time.. where there isn't a toll gate... and also it isnt a peak time.. how come the suied me 100% of the fare to be paid. i need a genuine explaination on this ride fair and this charge is highly not acceptable...

I have travelled in 'Ola mini' cab (Tata Indica; Driver name: Prabhu B) from Nelamangala to Bangalore Cantonment Railway station on Aug 12, 2022.
CRN [protected]

I paid the driver the billed amount of Rs. 553 via PhonePe . I am attaching the payment screenshots herewith.
I wasn't aware that 'Ola Postpaid' was by default selected as the payment option (Although I have earlier many times requested Ola customer care...

I used the ola cab service on 17th sept they charged a huge amt of 200 rs just for less than a kilometer. Thinking it was a mistake i approached their customer care multiple times, but no one helped, they only made fake promises that some will get back but no one did
Then i approached the CEO too Mr. aagrawal, but in vain. After giving them multiple chances now I am forced to raise a consumer dispute.

They have not found...

On Feb 4th, I had taken an Ola auto from Bangalore Junction to my home, prior to the ride, The auto driver had said that his postpaid didn't work and we have to pay cash. since there was a mad rush, I obliged. upon reaching destination, as agreed prior - I paid Rs 170 in cash. After I stepped into my house - I realized that the fellow had made a electronic debit of my postpaid account as well.

Several complaints have been raised....

I took the ride on Aug 2th 2022 and the payment method was Online. Driver said its showing as Cash at his end and hence I need to pay Cash. He also mentioned that this would be adjusted in the system in 12 hours which never happened. I lodged "n" number of complaints with OLA but they are NOT RESPONDING. My OLA account is locked and still showing the amount as due for that trip.
Ned your help to please take this up strictly since I...

Ticket no. 4826742

I have already paid the amount of Rs. 235 in cash with respect to the trip dated 03.08.2022 at 10.15 am. But it still showed as pending in my ola app. As the option was repeatedly coming to pay the amount due through ola postpaid wallet, it was inadvertently selected the option of ola postpaid. And now the said amount is showing as paid by ola postpaid money. But rather, the amount was paid in cash to the...

Ola driver charged me the double amount than what was showing the estimated fare at the time of booking. When I initiated the complaint against the driver to the customer support, she agreed to support and told that Ola does not encourages the drivers doing such activities, but afterwards she mailed me the one sided resolution. You guys are just encouraging the drivers to perform such blunders. I am not at all satisfied with the resolution...

I have paid the amounts as soon as I got down the ride every time. I had no idea about ola postpaid services and I didn't even know about it and even the driver didn't mention about the payment.
How can ola set default ola post paid even without intimating us. Whenever we saw the payment we used to pay by cash to the driver or to his google pay phone pay account. I have not completed any ride without paying.

But now...

On 17th sep 2022 I booked ola cab from element mall to Sahakarnagar (Bangalore) I made ola payment through gpay of amount 268.1 INR ola payment was successful, however on reaching the destination ola driver insisted me to pay in cash saying he did not received any payment from on checking ola app, ola had not initiated any payment to the driver. After an unsuccessful wait and struggle to connect to ola on customer care numbers, I ended up...

Hello sir/mam, today i booked ola rickshaw from jagruti book centre to gogate memorial clinic, With CRN[protected], i didn't recognise the face but another driver came, when I told the OTP he said that Don't tell the OTP I will cancel the ride from my end and will drop you with the same price at your destination.And he said give your phone for the location i gave the phone .He was irritating me .Also I was at the location, at the location...

I took an outstation round trip ride from Delhi to Haridwar on 23.09.2022. The rise started in the morning at 6:30am and returned back at 11:42 pm. Issues faced:

1. Even after a day the trip is being shown as on going and driver didn't end the trip.
2. The driver didn't know anything about an outstation trip
3. I paid total of Rs. 6133 for the trip to the driver but the trip is shown as not piad on the appbr...

Hi
I would like to file a complain on ola driver dileep kumara car no KA408965 CRN no [protected] I booked the cab to go to the airport.i tried paying online as it got denied driver said me to pay in cash I paid him in cash and 100 rs extra and thanked him for the service now he is denying that I paid him and the amount is reflecting on my account to pay online again .when I called him he's is saying please please ma'am .I have raised...

I tried booking an OLA auto. The driver accepted the booking but did not move. I called the driver and he asked for twice the amount. When said no he asked to cancel and cut the call. Very unprofessional drivers in OLA...

My ride fare higher then estimated fare and also ac not work in car...

Dear team,

This is regarding my grievance related to Ola money postpaid.

I had taken a ride on 30 th July 2:32 PM CRN. [protected] and was charged Rs. 842 for the same. I have paid same by cash and same was deducted from my Ola money postpaid account as well. I had raised several service requests and the first one was SR.[protected] for refund at August . I have been following up diligently but I have been receiving...

Ride CRN[protected]

I enabled postpaid to avoid paying extra cash everytime as drivers don't accept online payments and also refuse to give the balance change. This backfired when I booked a ride for my parents. The fare amount came out to be 283 and I had informed my parents that they need not pay as it'll be taken care of automatically. The driver demanded that the amount must be paid in cash. They ended up paying 300 because...

Today( 20 September 2022 ) i booked a cab through ola and i decided to pay through paytm wallet before the ride but i dont know what happened but the payment was not confirmed till that time, so i paid cash to the driver as he asked for it, later on i recieved message for the deduction of money through paytm wallet. Now i dont know what to do. I paid a sum of 1086 in total, 543 as cash and 543 through paytm wallet.
Driver contact...

I traveled in ola auto on 5th September 2022 around 5:10 pm from avadi to nanganallur. I paid in cash to auto driver but its showing outstanding in ola app. And personally notification through ola money in whatup as well. Unable to reach customers care and driver too. Still problem is not resolved. One basic ideas is we can't end the driving without payment. Then why its showing outstanding. How to resolve...

I have booked a cab on 11th of August from Kochi Infopark to Cochin Airport CRN [protected], I had paid all the fare amount with previously due cancellation charges which sums up to 602rs which I have paid using PhonePe (Transaction ID - T2208111224200794982656). At the end of the ride your app in Driver's phone shows to pay 129rs more which also I have paid using Google Pay (Transaction ID[protected] to you driver Antony CJ.
br...