Ola Cabs / ANI Technologies Complaints & Reviews

I travelled from Vadodara to Anand in Ola outstation ride on 15th Aug 2022.
Ola offered base fare was for 140 Km and 8 Hours - 1270 INR
I actual travelled 117 Km.
Ola charged for 299 Km.
My total travell time (ride plus waiting) was 218 Minutes.
I make a complaint on 15th Aug and took more than 5 follow ups, but Ola does not responding.
All the time they are saying that backend team is verifying complaint...

Incident date: Aug 29 2022
Amount paid via Google Pay UPI: Rs. 244
Amount paid AGAIN in Cash to Driver for same ride: Rs. 260

I took an Ola Auto from Hebbal to Domlur (Bengaluru) & opted to pay via Gpay UPI prepaid method before the ride ended.

I initiated online payment via Google pay for Rs. 244 which got debited from my account but got stuck in processing state in Google Pay app waiting for receiving...

I requested for number change last year since then my wallet has been blocked even after complaining multiple times no action has been taken...

My name is Saikiran, I took a ride on august 18th 2022 at 5:59 pm CRN [protected]. while booking the estimated fare is shown as approx 200rs and I took the ride after I got dropped off at my location (as you can see I book cabs for the same route on daily basis, as it was my route from my office to home ). But the driver didn't end the trip and continued on and ended the trip after some time which resulted in a higher fare of 2344rs. when...

I have taken a ride with Ola and paid full amount in cash to driver.

Now I am getting a call from a company call ola postpaid saying that you have to pay Rs. 1000 as you have used ola postpaid.

They are harassing me like anything more than 5 calls a day.

Even after explaining everything they are not ready to listen

Emails we get only one reply ola payments has nothing to do with...

Got on my auto to go from shankarpalle, to nallagandla, paid by Google pay . Upon completion of my auto ride, driver demanded I pay him again, stating that he wouldn't be paid if I paid ola ....

I had mistakenly paid Rs. 4980 on 4th July which included late fee of Rs.500 and which was waived off by Ola. I paid this through a pay I link assuming that excess money of Rs.500 will be there as credit in my Ola money post-paid account.

Despite multiple mail reminders and phone calls to call centre, they have not credited back Rs.500 and neither adjusting this with current Ola money post-paid bill.

I am constantly...

सर,
21 जुलाई 2022 को मैने जयपुर से हिरासनी के लिये आउट स्टेशन ओला की कैब बुक की थी बुकिंग के समय मुझे 197 KM का 4000 रुपया चार्ज शो किया गया था मेरी राइड 4 HOURS में पूरी हो गयी थी लेकिन ओला...

Double payment deducted in my account on 15.08.22 (652/- two times) but till date my refund not recd.

Lalit Gupta
[protected]...

1. My insurance was deducted of Rs. 15/- rom my bill without my consent.
2. Till today i am not provided with the insurance copy of any of my rides inspite of numerous complaints and calls.
3. Faced incovinenece on the said ride and filed a complain with ola customer care thrice but to no help.
4. Need to file my insurance claim, unable to file it by any means. Filed complaint with ola again but to no help till time....

Ticket no[protected]
Ride cancellation charges were deducted from linked account, however the ride was cancelled by driver.
Issue was immediately reported and received official communication from ola for account details for refund.
It's been more than 10 days, no refund received.

Ticket no[protected]
The total ride fare was 1967, however, deducted money was 2192. It was told that this deduction was...

After asking for Drop location, driver denied for pickup.
My mother and wife waited for pickup approx 30 min .
I want to assure that no one again suffered like my mother.
Please take necessary steps....

I paid cash to the driver via Google pay for the ride but the same was deducted from Ola postpaid as well. Even after providing the transaction details and screenshot, Ola is denying to reset my postpaid balance. This way they are openly making it very easy for few dishonest drivers to cheat on the customers. Very poor support from the support team.
Also sharing screenshot of the transactions made....

Sir/Madam
I have booked a cab through OLA on 15/08/22 from okoyama freindship garden to aircastle marunji Pune. i have paid Rs. 652/- through Phonepe but Due to slow netwrok so payment was taking time and driver was not ready to stay so I paid Cash Rs. 652/- but after 30 minutes message recd. that 652/- again deducted. I have Complaint to OLA but till date no reply by OLA.
So Please Look into the matter and please arrange my...

Booked a ride frm gomtinagar extn to charbag Lucknow, driver charged 392/ rs whereas the bill was 242/rs only
Driver showed a very rude behaviour and bullied when asked why he is overcharging
Kindly take appropriate action against the driver...

I want to deactivate postpaid services on my account linked to email ID [protected]@yahoo.com. with immediate effect. I've been writing to ola multiple times but they do not revert. The postpaid services were activated with misleading information. No one informed me about the bank loan which got processed in my name by ola. This is sheer cheating and I want deactivation with immediate effect

Pls help!...

On, 14/08/22 I rode form kolathur to Chennai Central in a Prime Sedan-White Dzire tour at around 5:15 pm(CRN - [protected], Driver Name - Rajkiran R). I paid Rs 684 via Google Pay while the ride was still going on. When the ride was over, the driver said that 'I accepted this ride because, it said payment via Cash', But I had paid via google pay by then. So he asked me Rs 732 Cash for the ride, and said that the amount paid via google pay...

@Olacabs i have couple of concern with your services. 1 - I took the same trip on May 25 for the same destination and i got billed 1539 - 300 driver took extra cash from me (which i got refund as a voucher second - i took the trip on 15th june for the same destination but I got charged 2803 (driver took extra 500 rs cash from me) which you don't want to accept as in last trip you have accepted and gave me a voucher for 300 rs
@Olacabs...

Have been trying to get reimbursed by OLA but their customer support keeps closing support tickets without any explanation.

The driver was very aggressive around my family and kept following us until we paid him the full amount cash.

OLA support opened a dispute call but he denied everything. They promised to reimburse the digital payment but did not do so and just closed the ticket....

CRN [protected]
I took the ola cab ride on[protected], the AC of the cab was not working, the rear suspension was terrible and the ride was bumpy and hard for the rear seat passengers. The car the bouncing and hitting the ground and causing back pain for the passengers. The ride was not at all smooth. The cabs provided by OLA and mostly not well maintained most of the time the rear suspensions are damaged and the passengers suffers on...