Ola Cabs / ANI Technologies Complaints & Reviews

Have paid a booking amount of 999 for the Ola upcoming scooter Ola air in November 2022, as they were about to launch that in April but now they have change the launching time to june or july, as i don’t want to wait till that, i requested the cancellation on 27th February, they said they will refund the amount in 7 working days, as i have requested for it 4 to 5 times through mail, they just answer, we are working hard on your issue, but they are not returning my money

Dear Sir, . Date08/04/23

Ola electric is making false comments about service.

Ola has promised that we will provide 3 years of free service including pickup and drop facility,
And they have said that there are no space for rat bite and it could not possible because of his bike is fully packed. there is no space to enter rat.
But they are denying for both promise,
They are asking if you need ola service please buy ola care+ package,

On time of purchase there was no such communication,

My bike is unable to start from last 6 days,
I have complaint about but they are closing his ticket without solving the issue,
My issue is not resolved but they are mailing me "Your Ola Scooter’s service is done and we’ve delivered your ride back to you"

I am in the troubles because of ola service and fake comments.

My parents are scolding and abusing very badly because of ola electric service.
I have requested many time for service but they are not responding

Request you to please help me

Vehicle Registration Number: DL2GD2283

Thanks,
Rahul Kumar

Tried to teach OLA multiple time for account deletion and closure. But no luck. Please refer the attachment.

I've been receiving spam robotic calls marked from Ola and it has been interrupting my day and my work. It starts from 8 am and ends at 12 am. It has been really frustrating and each number I keep blocking but I get calls from different numbers every time.

Please stop sharing our data with third party. This is equivalent to you guys sharing it with China. Kindly get this trouble off me or I might stop using the app. Not that it would matter losing one user but it really is annoying.

Recently I updated my mobile number in ola after which my ola postpaid got disabled and also I am unable to use my ola money wallet balance for any ride, while selecting the option as ola money wallet it's always asking to add money in wallet and the it's showing the balance as Rs 0 though my wallet has Rs 861.Though I have sent mail to ola support team but still didn't get any resolution from them. Now it's been long time i have been waiting but still no proper response.

Dear concern,

I have paid the bill amount Rs. 1127 paid by phone pay after taking ride, transaction successfully done by phone pay but in the ola app status showing pending transaction. screenshot attached.

Thanks.
Shalini

Dear concern,

I have paid the bill amount Rs. 1 paid by phone pay after taking ride, transaction successfully done by phone pay but in the ola app status showing pending transaction. screenshot attached.

Regards
Shalini Shaganti

I travelled today to DLF porur taking ola cab TN13 Y 2035, on reaching the entrance of the office, the driver asked me to show the booking app, when I showed the app, he took the phone away from me and rates himself as 5 rating and gave good commenta for himself, when I questioned what he is doing in my phone, he hide the phone from me and I had to grab the phone and got down immediately from the cab, I got frightened by his rude behaviour. When I argued with him and told I will call the police, driver left the place even without receiving the travel charges. This is complete harassment issue and should be taken severely. I am registering police complaint for such kind of misbehaviour.

I was a ola operator (Operator Code : PATNAX[protected]
Later i sold the car. After few years ola started spamming me on daily basis 2-3 calls to return Rs 1500 shown due on my account. Another 5-6 calls would come saying me to start operating my car inspite of telling them that i don't have car anymore. For Rs 1500 due, I told them that they have Rs 3000 of mine as security deposit so actually they owe mine Rs 1500. They start using foul language & say i need to return Rs 1500 to get 3000 refund. Pathetic. I am spending Rs 500 just to block all ola calls on my phone.

I pay by cash for all my Ola rides. However, for two specific rides, they've incorrectly charged my Ola PostPaid while I paid the driver directly. I also have screenshots as proof of payment to the driver directly. For the past month, I've been receiving harassing calls and messages from multiple numbers. They threaten to send an agent, inform my neighbours, call my contacts, etc. I receive at least 30 calls a day and it is traumatic.

Inspite of sending them emails, reaching out on twitter support, and directly on the calls, they keep harassing me and also are very rude on calls and messages.

My CRN numbers are:

[protected]
[protected]

CRN[protected]

I booked this cab from Lodha Upper Thane to Mulund Vaishali Nagar. 3 o[censored]s were traveling, my mother, brother and i. We got down at a temple near vaishali nagar. Unfortunately, the driver didn't stop the ride and he drove all the way to Juhu. I realised after i was charged a huge amount of Rs. 967 as opposed to Rs. 352 that was shown at the time of booking the cab.

When I raised this to Ola, they confirmed it with the driver who lied to them saying 2 o[censored]s dropped at mulund and he 1 travelled to Juhu which is completely incorrect. Ola said that this is their only procedure. They didn't have any answer when I asked him, why didn't the driver insisted on changing the location? And if I can provide any proof that he was lying..

To my dismay, Ola has refused to refund and this is such a shame for a company like Ola to not have a proper procedure. I definitely feel betrayed.

Veena Acharya
acharya.[protected]@gmail.com.

Sir my name is Mohd Zunaid from Delhi i am a driver ola cab sir 1 Month my car blacklisted from ola my car please on road my car number UP23T9270...

My vehicle number is AS01LC2307 and I'm unable to attached my car

Driver demanded cash from me and amount is showing in my ola money postpaid also. Now ola customer care says that the driver denies being paid in cash so they cannot do anything here. This is a driver-centric resolution. What about me? i have to pay a total of 1080 rupees. Pathetic policies of OLA and rude drivers hired by them.
Uninstalling it forever.

20 Feb 2023 by a UPI Transaction ID ( upi[protected]we have paid 1123 amount to OLA CABS Pvt. ltd ( [protected]@axisbank ) . After the completion of the ride, the driver asks for cash money 985/- cash will be paid to the driver . on a same ride have to pay double amount, After that we complaint to ola cabs support request raised Ticket NO :[protected] on dated 24 Feb, on a same request " Sanjoy Jana " & " Simran Jaiswal " confirmed that over a call as well in written in ola cabs support chat " . ola cabs will be refunding an amount of Rs. 1123/- through NEFT transfer will typically take 10 working days " .
After this confirmation from Ola cabs have already shared my bank details in ola cabs support chat .
After sharing all details we will continue chasing Ola cabs till now but they have not reverted back to us .More than a month we are chasing Ola cabs still on the same page.

I want to return the amount 1123rs has been paid to Ola Cabs.

20 Feb 2023 by a UPI Transaction ID ( upi[protected]we have pay 1123 amount to OLA CABS Pvt. ltd ( [protected]@axisbank ) . After the completion of ride driver ask for cash money 985/- cash will pay to driver . on a same ride have to pay double amount, After that we complaint to ola cabs support request raised Ticket NO :[protected] on dated 24 Feb, on a same request " Sanjoy Jana " & " Simran Jaiswal " confirmed that over a call as well in written in ola cabs support chat " . ola cabs will be refunding an amount of Rs. 1123/- through NEFT transfer will typically takes 10 working days " .
After this confirmation from Ola cabs have already shared my bank details in ola cabs support chat .
After sharing all details will continue chasing ola cabs till now but they are not revert back to us .More than a month we are chasing ola cabs still on a same page.

I want return my amount 1123rs has been paid to Ola Cabs.

Hi im jitendra Gupta
ola auto rickshaw driver Mumbai

my ola driver account got closed in 6 months
please activate my account it's been waiting a long time

my ola driver account off roaded in 6 month
please on roaded my account it earning problems long time waiting

On last 2 rides, we have paid the amount in cash to driverbas usual. we have no idea about ola postpaid services and and even driver didn't mentioned about the payment.
But now i'm getting continuous text messages calls, and emails from ola that clear your dues, even after playing the driver.

I had a worst experience with Ola ride, its showed 79 when i get in at the end of trip its charged 184 RS, when i cross check, its showing 105 Rs fine for cancellation fine.

I never cancelled myself, always drivers only cancelled.

Ola support team saying this Charge for old cancellation 2017 after 6 years, why this deduction. Ola failure to find this issue?
that day I'm very bad experience, in ola money also not deducted. i paid cash with help of friend in middle of road.
My mobile [protected]
mail id: [protected]@gmail.com

Need a quick solution . i hope so.

For the booking CRN [protected] I have been charged twice. This is from the same pickup point and I have updated the destination while I was on the trip. So during the trip, I have paid a total of 1054/- and after the completion of the trip I again got a bill of 1156/-. I have contacted Ola multiple times in the last 10-12 days and there answer was always the same (for which I have sent a reference photo). Please find the receipt for this trip. Though for 1054/- trip its not showing any slip on my app but the amount is reflecting on my bank statement.