Claimed

Ola Cabs / ANI Technologies Complaints & Reviews

1
Last updated May 7, 2024
Complaints 9458
Resolved
239
Unresolved
9219
Quick Links
Statistics
Share
Contacts

File a complaint to Ola Cabs / ANI Technologies

Having problems with Ola Cabs / ANI Technologies?

File a complaint and get it resolved by Ola Cabs / ANI Technologies customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Ola Cabs / ANI Technologies reviews & complaints page 185

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
from Mumbai, Maharashtra
Report
Copy

cheated by driver

I booked ola on sunday, 9th december 2018 from khargar to panvel. Firstly driver dind'nt arrieved at proper location, so i had to walk a long way to reach cab. Then driver ask me how i am going to pay him. I said i have money. But he asked me to pay cash to him. When i denied to pay cash, he said you want to go panvel but i have to go colaba. Then he said there might be some problem with booking and he asked me to give him my mobile. I handed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Diksha Khandelwal
from Indore, Madhya Pradesh
Report
Copy

not showing the correct fare

Address:Indore, Madhya Pradesh

On 10 december 2018, me and my mother were going from footi kothi square to railway station. We have booked an ola auto. Before confirming the booking mobile has showed estimated cash to be paid rs. 74. And the driver has told that on his mobile the fare is rs 90. There was no rating option came into my mobile and also not the total fare. I want you to look into this matter, as early as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Chennai, Tamil Nadu, 600064

Reg my recent booking with ola cabs for prime play 09 dec'18 crn [protected], i was very much upset due to the cab driver, he came to my pickup place and asked dropping place then refused me to board & asked to cancel the trip. Even i was in hurry to catch my train (Planned well to reach station by taking extra time) & i was politely asked as "why don't you say this before arriving my pickup place since i was wasted 15 minutes to reach my...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Bhavesh Divecha
from Mumbai, Maharashtra
Report
Copy

lack of knowledge in mobile navigation app

Address:Mumbai City, Maharashtra, 400052

I picked up ola cab from airport to khar danda on 11 dec morning 5.30 am. The driver could not find my area location even through mobile navigator app. Even a famous 3star hotel shubhangan nearby. Excuse was that he is not from that area and he lived in vasai. It took around 1hr to reach to which in 6 am in morning time it takes usually 15 to 20 minutes max....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sourabh Upadhayay
Report
Copy

driver will take extra charge

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I will booked a ola cab for old delhi railway station with phonepay the price will show at the time of book is aprox..386 but at the time of check-out the driver will demand for 114 rupees extra charge and it will take much time while dropping and because of that my train will missed i am booking cab for our parents they are old they suffer lots of problems it will take extra charge i miss my train the amount of tickets will also waste...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mani Kandan
from Mumbai, Maharashtra
Report
Copy

driver atrocities

Address:Chennai, Tamil Nadu, 600050
Website:Ola Auto

My cousin booked a cab from padi to adayar. Instead of ola mini she booked a ola auto by mistake. Then v cancelled the ride by the time the driver reached the point. We then explained about the wrong booking. Ola has charged rupees 50 for cancellations.. Provoked driver stared shouting at out in bad words. He was shouting keep on infront of the house. He then demanded rupees 40 for cancelled booking at the point. We admit out but he made...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
J
jamilakhtar
from Mumbai, Maharashtra
Report
Copy

blocking the services

Address:New Delhi, Delhi
Website:www.olacabs.com

Without any information ola has been blocked my account. I am not able to book ride last 2 days. After multiple request they are not unblocking my account. I have also complaint to ola support (Ticket[protected], but till now issue is not resolved. I am facing the problem to journey, which they don't know.
What is giving bad support services by ola....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pawan Varma
from Pune, Maharashtra
Report
Copy

account blocked without any reason..

Address:Pune, Maharashtra, 411033

My account has been blocked automatically without any reason... It has been blocked since past 3-4months... Please unblock my account as i need ola service regularly in my day to day life... Its hard to know that you account has been blocked without any reason.

Please sir i request you to unblock my account as soon as possible... I am waiting for you reply...

Thank you......
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Morin Mehra
from Dasuya, Punjab
Report
Copy

extra cancellation charge

Address:147002

I last booked the cab on nov 30, 2018 because of the time taken by the cab to reach my place and today (8.12.3018) i booked a cab which was cancelled i dont know by whom because i surely didnt and again i booked cab and the extra charges are being on my head! Well! Do care to explain me that! Why would i be giving you extra rs. 30 for today’s cancellation?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Radzzzzz
from Bengaluru, Karnataka
Report
Copy

regarding hacking of account

Address:Bangalore, Karnataka

My account was hacked by an ola driver almost more than a week back. By asking for an otp. He hacked my account and reformatted it. He took multiple rides and there was lot of overdue. Upon complaining to ola about the account hack, and upon speaking to ola executives umpteen number of times, they refused to do anything and just keep raising complain tickets via email. Even knowing about the driver who did it, they are refusing to take any...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mrignaini
from Vijayawada, Andhra Pradesh
Report
Copy

driver naveen phone number : 7997704249 ola driver

Address:Hyderabad, Andhra Pradesh, 500005
Website:Ola

The driver by above mentioned details came to our gas station and got diesel put in the taxi. After that he showed a ptm transaction screenshot of rs 550/-,
Transaction id - m947833 and ref [protected], insisting that the payment was done. On verifying with paytm executives, it was informed that this particular transaction was a bank transfer to his own paytm account & not a payment to us. He gathered 2-3 customers and created a scene...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chinmoy singh
from Mumbai, Maharashtra
Report
Copy

refund of toll money

Website:OLA Cabs

Dear service provider,
I had booked ola micro from anekal main road to bengaluru city junction on 04th december 2018, the screenshot of the same has been attached herewith for your reference. I was compelled by the driver to pay a toll of rs. 135 at a toll plaza on nice road while going towards my destination. I was not informed about it earlier & i have not received any refund for the same, the toll amount was not added in the final...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sangeethrajmr
from Virarajendrapet, Karnataka
Report
Copy

driver misbehaviour

Address:500033
Website:olacabs

Dear Ola,

I had been booked Ola cab at Hyderabad on 30/11/2018 9:50 AM .The Ola cab driver miss behaved with me.
I asked him to park where i was standing along with my baggage's but he disagreed and parked away from me.
I had to walked till there with my all baggage's.
It was very bad experience for me. Once i entered inside the car myself argued with him, he abused and shouted to get out of the car.Kindly...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Kolkata, West Bengal, 700040
Website:www.olacabs.com

Hello Team,

This is to inform that today (04/12/2018) my mother boarded your OLA cab near about at 09:33 am from (Regent Place Juba Sangha, Netaji Subhash Chandra Bose Road Ranikuthi Regent Place Regent Park Kolkata West Bengal India ) for pickup. A very unprofessional and rude person named 'Raju Das' was the driver. At first he was refusing to come to the pickup point . My mother is not well hence she was going to a hospital...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mrudula Manappatt
from Ernakulam, Kerala
Report
Copy

driver declined my ride

Today, 6th of december 2018, i booked a micro ola ride for my relative from lisie hospital kaloor ernakulam to udayamperoor. The app assigned me with a cab aspire kl07ck5350 driven by abubaker who arrived at the location at 1 10 pm. Later after getting on to the cab the driver refused to take the ride stating that he thought it was to travel nearby. Further i had to cancel the ride and had to pay extra rs 30. I want you to take strict action...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dr. Aravindakshan
from Anantapur, Andhra Pradesh
Report
Copy

more money demanded

We travelled from sraddha lake front apartment, to commercial street in bangalore on 4th dec. At 5.30 pm. Ref. No : crn[protected].
Driver name : vishnu kumar n. A.
After reaching there he demanded more than rs.470, which i paid in cash. But later i received an email with amount of only rs. 398. Please investigate and let me know. I do not recommend this driver. Thanks...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
MissMi
from Mumbai, Maharashtra
Report
Copy

about refund cash

Address:Pune, Maharashtra, 411014

Today (04-dec-2018) availed ride, completed @ 11:27 am. With
Driver : atik shaikh
Mobile no : [protected]
Micro cab : white vista
Cab no: mh12kn1485
I paid payment in cash
I have paid 2000 note, he refund me only 100, as my daughter was with me, i di not noticed at the same moment, after 15 minutes i realised so from that time i am calling the driver and he was not picking the call, he knows he...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Complaint details as follows:

1. I have booked rental ride on 29th nov from jp nagar 6th phase (Mnr residency) for 8hours - 80 kms for rs.1499/-

2. When driver arrived at pickup location, informed him drop location (School of engineering & technology (Set ju) - jain university, 5th km nh - 209 jakkasandra post, kanakapura rd, bengaluru, karnataka 562112) however ola app was not allowing to take this location...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shashiv777
from Delhi, Delhi
Report
Copy

parking charges

Address:560065
Website:Ola cabs

I took a ride from yeshwantpur railway station to gkvk by booking through online services around 1130 hours which is not a peak hour. Ola charged me a whopping rs. 382/- for a distance of just 12 km!

I have been charged rs. 50/- as yeshwantpur railway station parking fees which is not correct as i did not book the cab in advance and ask the cab to wait. This fee is also not shown while booking the cab. I strongly feel that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sahiba Duggal
from Delhi, Delhi
Report
Copy

I paid the driver,but ola is showing outstanding amount

Address:Chandigarh, Punjab, 134151

On 7th October, I travelled by ola from Chandigarh to Panchkula and I had selected ola postpaid option, but at the end of the trip, driver asked me to pay 246 ruppes and I paid him 250.
Either ola should clarify with the driver and then get back to me about the issue.
Ola should talk to the driver of this trip and get to the truth of the issue, after that ola should raise concern with me....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy