Ola Cabs / ANI Technologies Complaints & Reviews

Today morning i booked a ride from bhola khera lucknow to aminabad lucknow. I contacted driver and tell the exact location but he not come there and not picked my phone. And auto cancelled the ride and charged me 50 rs. I call him regular but he had not picked the phone. If strict action not taken by you then i logged fir against ola company and driver as well....

Ola
Booking issue
Booking never happens in first go...
Sometime after trying even for half an hour, it down not book ride, when caeeld customer care, they gave unconvincing reasons.. Jus to wrap conversation

So unreliable app that it shows cabs it autos available and yet booking doesn't happen!!

Why it shows available cand if they are not ready to take bookingalso issues wet payments happens...

This is a trip that my husband took from electronic city bangalore to koramangala 1st block on 12th june 2018.in the app it was showing rs.354. Eventually bill came up to a whopping rs 595 of which my husband paid rs 155 in cash and the rest got deducted from my ola credit. When complained, i received such bad response from their customer care saying they can’t help. Somehow they credited back rs 242 back to my ola money.

...

Hello Team,

Somebody tried to access my account and performed 3 transactions yesterday night.
I have attached screenshots.

I spoke to customer care but they were not able to check/resolve this issue.

I am suspecting my account has been hacked as after receiving transaction messages i tried to open OLA app on my mobile and it automatically logged out and asked me to register again.
br...

Hi
I had booked ola. On my last booking, the driver itself canceled my trip but you deducted cancellation charges from my side. This happened to me a lot of time. The driver itself canceled the booking. I think ola drivers and company do not have any terms and condition, only for customer applications. I had very experience with Ola cab and very disappointed with their facilities....

I booked an ola cab on 30.06.2018 from safdar hashmi marg, mandi house, new delhi to sector 10, dwarka, new delhi. It was 1.05 p m. The cab came shortly. Crn no [protected]. Prime sedan. After boarding the cab, he opened the meter and asked whether i would pay the travel expenses by cash or online (Ole money). He did not move the vehicle. I informed him of my paying on line (Ola money). He informed that he needed cash so i would have to pay...

Array

Dear ola,

I had booked ola. On my last booking u cancelled my trip and waste my valuable time. You and your drivers did the same activity lots of time. But on my last cancellation you deducted cancellation charges. But the cancellation was not done by my side. That day i was waiting for ola and after wait of more than 20 minutes. I got a msg from your application your drive had been cancelled. Than i tried again to book the...

I opted for ola postpaid a few days back. For all the rides i took - it was paid by ola wallet.
Now suddenly they have sent an alert that you need to pay rs 915 to continue for ola booking as your limit of ola postpaid is exhausting.
This is really frustrating that they have already debited money from my ola wallet and again asking for the same rides which were already paid....

On 4th of august i booked an ola cab where payment option selected by default was ola money or card which i was not aware of. Upon reaching the destination i got a notification of amount payable on my ola app and i paid it in cash to the driver which he promptly accepted and left. Afterwards when i checked my app it was still asking for payment to which i called up to ola customer care and registered my complaint ticket[protected]. Next day...

Hi,

Though i regular passenger to ola, very bad experience with ola, few months ago i have booked a cab to sec-bad railway station and got confirmation details, and driver himself cancelled the trip, i spoke with customer care team, no response and charged 50 rupees against cancellation, i sent an email communication continuously but no response from ola support, i think ola drivers and company not have any terms and condition,...

Ola cabs has a no waiting policy...but these ### don't understand that it is not possible to stand on the road with a two month old baby and 3 pieces of luggage...
The driver was informed that I am just going inside the building and getting the baby and the luggage.
Yet the inhuman ### left and charged me a Rs 50 cancellation charge.
Needless to say I am never going to use Ola ever again...and recommend the same to...

I am aman kumar sheoran. Recently i have faced a lot of problem in booking ola cabs. As i am getting reply that my account is blocked as i violated the rules.
I dont know how i violated the rules. I am using the same mobile number but i have changed the mobile. My number is same.
I am regular customer of ola.

Please resolve the matter as soon as possible....

Date of journey - 4th aug 2018
Bill no - crn[protected]

I stay in electroniccity, i booked a cab to magadi road, app suggested me longer route (Nice road) which is of 38 kms and showed a price of 775/-. However, i have taken a city route which is of the same time and lesser kilometers (Around 24 kms) but i have been charged the same price.

When i contact customer care they are saying it will be charged...

It's now third time in last two months. Unnecessarily about got deducted from my account twice because of their server issue n for i need to mail or need take update every day and need to raise different request ticket daily in one mail they ask screenshot n in another mail pdf of bank statement.in this whole process they took more than 1 month.. N last month i same issue happened and i m still waiting and daily sending mail for update but...

I booked ola cab from kolkata airport to sonarpur station via ola counter. After reaching to the destination he asked fr cash. We had a lot of luggage so couldn't check mobile fr payment. We paid him 780 while the amount was 764rs. He started arguing that he needs more money, we refused to give. After reaching home when i checked my mobile i saw 764 got deducted from ola money. I registered complaint in ola, now they are refusing. I called...

Hii this chirag beladiya from surat and my mobile number is [protected]
Today i have book ola citylight to katargam then two driver has deny to not come to katargam and they are deny to cancel trip so kindly revert back to me and pass the waiver and driver detail are as under
Bharat barad
Micro:- white wagonr
Crn:- [protected]
Dipak mistry
Mini:- white wagonr
Crn :- [protected]...

While booking my ola auto ride from rbi quarters aundh to central mall, pune, tentative bill was shown as 48 rupees. When i completed my journey, ola auto drive stopped the journey and shown zero rupee bill, as bill was paid through ola money. Then driver left and he didn't ask me for cash. After 10 minutes, i received the message of rupees 88 charged for my trip. 65 deducted through ola money and 23 rupee cash to be paid to the driver. But,...

Hi team, i am really disappointed with the services of ola driver. This is with reference to my ride in the morning on 3rd aug, 2018. I had booked the ride for vega schools, sector 48 and i had informed the driver that from vega, i would go to vipul trade in sector 48. He agreed to it and then mid way he took another ride and dropped me at vega saying that now yu can take an auto and go further as i have accepted another ride. Also when i...

Today morning at about 5am i booked an ola rickshaw from viman nagar. The guy came to pick me up and asked if i had to pay via cash or ola money. When i told i will pay via ola money he asked me to pay cash as via ola money he gets charged 30-40 bucks. I told him i had no cash, he forced me to make a payment via another mode. He did not enter the otp on his device so that my ola money doesn't get deducted. He forced me to pay via paytm and...