Ola Cabs / ANI Technologies Complaints & Reviews

Ola introduced postpaid services to their "esteemed" customers, and unfortunately i was one of them. Now ola says i was given a print to accept their terms n conditions, which i don't remember clearly accepting due to the so many "i agree" buttons coming online.. To cut short, 2 instances of my trip was charged against ola postpaid, which i never knew was activated. The auto drivers told both times that they did not get a bill, possibly due...

I am using Ola cabs from past 2 years and I have spent more than 80000 rupees . Most of times I have faced a problem like when I am booking Ola cab that time it showing particular amount (eg 435rs) when I reached my destination It was showing different amount (eg 758 rs), means more than 100 and 200 and 300 rupees I paid lot of times.

I am really fed up with the Ola Cab services. Please I am requesting you all don't cheat the...

We travelled from malad to thane via ghodbunder roadon 20/07/18. Estimated cost ofride was 882 which was already higher than usual rates due to peak hour. When we reached thane actual bill charged was 1121.376.94 rs were charged as increase fare which were unjustified. Whenraised complaint through support of application 74 rs were reversed. 376.94 rs to be reveresrd as it was not mentioned prior as well as those are unfairly charged. Crn...

Today i had booked ola cab at 6:00pm from marineline mumbai to laminghton road. While booking it was showing me that cab is 2 mins away however after several communication the driver couldn’t find the marine line station and he also couldn’t come to my booking spot. It was like driver didn’t know the place. So after waiting 20 mins i cancelled the ride. The driver first called me and told me to pay the charge as he was moving and trying...

Hi,
I boarder ola cab in nagpur on 21st of july, and after paying the driver for the ride, i dropped my wallet in the cab. I called up the driver and a day later (As it was sunday next day) got back my wallet. But i lost all money in it, it had cash inr7000/- and some change too (Which is difficult to remember). I got back my debit card but it had no money in it. Request you to please takr action as it is huge amount and im at a big...

Hi ola auto drivers charge more than the fare that is shown after we pay the bill. Also once we get into the auto they cancel the ride and drop us at the destination, they get the amount which was shown in the beginning as estimated. They don't take up ola money customers. Auto drivers complaint that more money is charged from them, they are not beneficial. Kindly address the customer complaints....

Vinod kumar... Driver crn [protected]... Contact no..- [protected]
He cancelled the booking... Saying that... Ola commission charges are high... You cancel it... I will you book you private.
After refusing me... He cancelled my drvie himself without informing me...

This is showing very badly company image...
If he comes in front of me... I will slap him... And also abuse... He has hold me 2 hours for this...

I booked a taxi in pune from pimpri chinchwad. Called driver myself but he said he is not able to reach our location( no knowledge about the area). I waited long but did not cancel the ride. Then i asked brother to book another ola from his phone and in fact used that cab to go to sinhgad road. Next day i wrote to support that i did not cancel the ride as i had received the intimation for fine.
When i was in aurangabad i again hired...

On the 21st of this month at 10:15pm (Last night), i had the worst experience with an ola driver anyone could imagine.
I was dropped half way from my destination and was forced out of the car. He said “you have to get out here as i’ve already accepted the next job”.
I am completely and utterly disgusted in this behaviour as i was left stranded late at night. I do not accept this type of behaviour and will not be riding...

I booked ola cab from chennai airport to ntecl kurvimedu power plant who is approximately 40km but he take wrong way & he reached another place i totally socked after asking some local people he come back & finally drop me on my actual location. But after dropping me he took fare total up to kilometres. Now what should me do. How i can get my money back i also complain ola customer care complaint no. Is[protected]...

First of all it is next to impossible to reach out to ola customer care over the phone. On top of that, i didn't receive any proper response from ola customer care despite sending multiple emails to them. The issue was regarding usage of ola wallet.

On another instance, i had booked a more expensive ola "prime" cab (Instead of micro or mini) to enjoy the in-car entertainment during the ride. However, neither the in-car tablet...

Dear sir,

I am frequently getting a call to pay 500... whenever I used your services I paid your charges in cash to the driver ... then where is the question of dues ? They say that I have used some credit facilities of Ola which I am not aware of ... I am aware of Ola money which also I never used ... every time I used your services I paid in cash

Request you to please verify your claim of 500 on me...br...

Hi Consumer Complaints Team,

My ola cabs booking account is blocked since 22nd June 2018.
I reached their support email ([protected]@olacabs.com) and got response that account is permanently blocked due to policy violations.
I did not do any violations and ask them the details and about my ola money.
However, they are not responding and refunding my money.

Please look into this matter and...

I was driving at Peddamma Temple, Jubilee Hills, Hyderabad, in the middle lane of road. The Ola cab driver was driving at right extreme lane, close to road divider, hardly finds a gap of car. Suddenly he overtook my car and took left turn in front of my car, resulting a dent at right side bumper

He stopped ahead and found his car has no damage and rudely said to me this not my fault and yours. On being confronted, the Ola...

Dear Sir,

This is to inform you that ola has wrongly charged for me on the last two rides which was cancelled by the driver, still charged to me. Wrongly chaged dates are 14/10/2017 & 14/12/2017. I am trying to cancel through the app but every time giving same error try again.

From that period onwards i am not using OLA cabs.

Request to check and give the cancellation fee waiver....

You people are runing a travel or any other company worst customer care excutive you people have recruited that they take a customer number and they chat in whatsapp personally and sexually they r talking n collecting money from the customer I have all the proof which happen in my life one of ola telecaller she took the number started flirting with my husband we book only ola vechile to travel we people dono that you people offer ladies to...

Dear ola support team,

As per subject I need to inform you that as my today's experience I share you.

I am at airport from evening 5:00 - 10:00 but I didn't receive any single trip from ola. So hope you understand this is such a not possible at all. Like I can see other some ola drivers received the trip.

My second issue is that yesterday I have logged in for 12-14 hours. But in report it has...

Boarding R2 life Repubic, Nehre, Maharashtra, 411057. Drop Airport Pune. Driver Mr Mayur Pavale, Hundai Xcent White Mh 04 HN 0474, Passenger Mrs Ranjana Singh. Cab Was booked for Night travel From 0030 AM Wednesday on 19/7/2018.

Payment was deducted on line as per process of OLA Cab. But driver was forcefully asking to pay night charge in cash, he delayed the trip. His attitudes was very argumental. Such Driver must be asked...

I am a regular consumer of your services. It is highly disappointing to mention that the temperament, attitude and conduct of the personnel(driver) hired by you is unprofessional, unethical and impolite, to say the least. Post booking they call and ask for destination to know of the destination is near or far. I am guessing hereI, which is because of the kind of money they make in a long trip. If the destination is nearby(which was my case),...

By mistake I sent an wrong reqest because of which my no got blocked. I want to make an request to kindly unblock my number.
By mistake I sent an wrong reqest because of which my no got blocked. I want to make an request to kindly unblock my number.
By mistake I sent an wrong reqest because of which my no got blocked. I want to make an request to kindly unblock my number....