Ola Cabs / ANI Technologies Complaints & Reviews

I booked a ola cab, firstly cab driver was ok as talking after sometime he started talking with his friends for issue of his girlfriend matter over phone while driving .I think this was not the right place to talk this matter after that he stopped cab at CNG pump and told that it takes max 5 min and took something 25 mins for CNG fuel competition and surprising was that Fare of that time period added on my bill which was double at shown of...

I was waiting at the location. The driver has arrived I called him he has observed me . Meanwhile some other person came and spoke to him in front of me. May be he offered more money. The driver has left before my eyes wantedly though I was calling him. I called him. He didn't answer my call. He hasn't even cancel my ride. What is he thinking of himself. Lot of my time is wasted. After a lot of waiting I got that booking. After that there...

Hi,
Booked a bike at 7:40 am for my work location, had a word with the driver, he confirms he will be there, but after 10-15 min he cancelled the ride, make me late for an official meeting,
Is this the kind of professionalism taught to your driver's, running a business in such firms, u need to understand the value of time of other people, if we r paying so much just for pick n drop, the value of others time should be understoodbr...

To
The ola services,
Visakpatnam.
Sir/madam,
I m the regular ride customer for u I faced a civer problem from the driver named Krishna Murphy dt19/7/18 time 5:00am not an friendly driver nd he s doing Ford to the ola income by demanding the customer in the pickup for cancellation of booking nd taking higher fares in demand and he s not valued on your company.i submit this complaint to the higher authorities...

Ola does not have proper customer service . My Ola App was not working properly and after some all accounts got blocked suddenly And I use OLA twice in a day for office . Whenever I am calling OLA Customer care they are saying to send a mail to [protected]@olacabs.com . But got only one reply from [protected]@olacabs.com that I have violated OLA Policy so account is permanently blocked . But they are not specifying which policy got violated as...

I booked a share ride on 18 July, 2018 around 10.25 am. The driver said he has arrived but did not see the driver at the location. As I was running late and had no time to go search for the driver I cancelled the ride, for which I was charged 50rs extra. I feel this is not a fair way to deal with ola customer when there is a mistake from the driver....

I booked a cab from balewadi highstreet. Driver was away by 10 mins.I called him 8 times.He rejected the calls & then put his phone on flight.He arrived nearby our location & halted at a place.he Cancelled ride after 25 min.We approached him by folowing GPS location.He was busy watching movie on phone.He lied that he got no booking & talked rudely.
We wasted our half an hour waiting for him. He did not recieve calls. He shut the car's...

CRN[protected]
mistakenly Paid Rs 2000/- extra, Driver promised to return the amount through PayTM but not yet returned
At the start of trip he collected Rs. 2000/- for filling diesel, then at the end of the trip we mistakenly in hurry paid full amount 4500/-, after realizing we called the driver he agreed and promised to return money through PayTM.
Ticket:[protected]
Driver not answering calls. What's the solution?...

Monday 16th july morning booked ola cab from supreme enclave mayur vihar ph 1 to supreme court tilk marg. ola driver cancil the ride on 09:24AM
Mini CRN [protected]. and charging Rs 50, for cancallation have taken the amt in next ride on yesterday 03:45 PM Mini CRN [protected]. If ola driver cancil the booking then why the customer should pay. have inform ola through app...

An Ola cab driver with the car # TS08UD6323 has hit my car at Begumpet, Secunderabad. at around 9:15am. He hit my car and escaped despite we asking him to stop. I immediately called Ola customer care to inform about this. Surprisingly the executive quickly says that it is not Ola's responsibility as I have not booked the cab & that it's a third party.
Is this how you treat others who are not travelling by Ola ??

There...

Dear Sir,

For the requested invoice I have complain against the driver, first driver is unprofessional.Secondly after getting inside the cab and submitted OTP driver asked 30 rupees extra when I said no, he denied to do the ride. I have requested to driver to cancel the ride but he showed it as ride and charged Rs.40 with intentionally.O n the spot I called to Ola support but no one pic the call so I raised a complaint in...

Ola people are doing fraud and are cheating with poor people. I have a prime sedan car in ola and now they are started share booking as compulsory.
On14th july my driver earned an incentives of 1200 and suddenly today u basterds charged me 1272 as a negative stating driver has done a fraud. Can u pls elaborate the meaning of that. Wht fraud? How it is done? Need a clear clarification of the same....

Dt 15.07.18 I have booked OLA cab with above ref no to one impotent weeding function with my family since Sunday booking took more then 1/2 hour. finally i got a book confirmation, my self guide how he can reach my destination.
since i am staying in cross road self advice driver to will join in main road got in to cab given OPT vehicle move not even 1inch drive him self cancel the trip then he blaming me have done some mistake.br...

Car no. Mh12 PQ4360 I have taken car for leasing its only 512 km on Friday 12 July 2018, but they gave me old tyres which is used for more then 50, 000 kms. On sat morning I went to ola office pune to complain abt this they informed me to put for repair on Monday. I put my car for repair on Monday one of there tyre showroom address came on my cell I visited there. Tyre people took the pic of tyres n sent it for approval to change but that...

I subscribed to Ola Pass on 16.07.2018 (Details Attached) which entitles me to receive flat fares regardless of peak pricing for 20 rides within 8km.

I took a ride on 17.07.2018 - 9:30 am, CRN [protected] for a distance of 7.7km (as told to me by customer care because the ride distance was not included in the invoice), for which I should be charged Rs. 149 but was charged Rs. 194 instead. Customer care told me that the Pass...

This is to inform you that all the Ola drivers (cab/auto) ask for a Drop location, Estimated fare shown on the app before proceeding to the pick up location.
The customers have to literally beg the driver to start towards the pick up.
When they are not interested they just start to drive in an opposite direction or keep standing so that the customer himself cancels the trip.

Also there is no provision to complaint...

I had booked many rides with ola but now I realised that its a scam and you are cheating us and stealing our money. I have booked couple of rides last week. When i call the driver he will ask if you are paying by cash or not, if i say ola money they cancel the ride right away and leave us helpless in the middle of no where. It was very urgent for to reach that place that day because of which I couldn’t see my friends dace who died...

We have booked a auto from bhattarahalli to k r Puram railway station . The driver accepted the ride by entering the OTP . The driver cancelled the ride on the way that is in k r Puram but dropped us at k r Puram railway station. But he asked us puy ₹150 and the price given was ₹120 . He behaved in a very rude manner which made us feel disappointing. We wish this does not repeat again ....

We have booked a ola mini at 8.37 pm CRN .[protected] and the driver refused citing distance. Later a sedan was booked at 8.44 m CRN [protected]. The relative was dropped at 9. 26 pm. Subsequently there was a call at 9.53 pm and he was talking rudely. He also instructed us that we have to tell OTP which he will send to the number and he wanted us to tell our phone number . This kind of attitude is unacceptable and is unwarranted. I request...

URGENT!
My account has been blocked for reason of which I am unaware! I am not even able to contact Ola Support!!

My last ride was from - Flury's Park Street, to Sunil Apts, Brojomoni Debya Rd, Kol-700061, today, 16th July, approx 4.45pm
car was Mahindra kwid as far I can remember.

My account has been blocked without informing me! Please respond me at [protected]@yahoo.com

As a regular...