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Ola Cabs / ANI Technologies Complaints & Reviews

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Last updated Mar 31, 2024
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Ola Cabs / ANI Technologies Phone Numbers

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+91 80 6735 0900
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507
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+91 80 6735 0904

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Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala
Bangalore
Bangalore District
Karnataka
India
560034

Ola Cabs / ANI Technologies reviews & complaints page 209

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F
Fpd
from Mumbai, Maharashtra
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driver took away the keys of my car

Address:400605
Website:ola

I was driving my car at thane marathon chowk highway, teen hat naka, thane west, his car dashed to my car and he brought his vehicle and parked in front of my car, lot of arguents took place and all of a sudden when i was checking damages he removed the car keys from my car and sped away leving me helplessly on the highway. It was 11.08 pm on saturday evening and i could see only four alphabets of his car that is number 7875, before making...
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S
Subhasish Guha
from Imphal, Manipur
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driver didn't come to pick up, kept mobile off

Address:Kamrup Metropolitan, Assam, 781028

Crn[protected], car mini white xcent driver dhruba jyoti baishya, car booked at 10.08 pm, driver didn't arrive at pick up. Kept mobile off for half an hour. When switched on again i contacted him and he made up a funny story. Told me that another passenger got in his car (He didn't check (Otp) and after traveling 3 kms he asked for otp and then he came to know that he was a different passenger (Moreover a passenger o[censored]ber). Tell me is this...
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M
Mary Basilica
from Bengaluru, Karnataka
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driver amd tracking

Address:560017

Hi today evening i booked auto from lbs nagar to white foed. Auto fellow accepted and it was showing 13 min he will reach. I got car number and oto also. Driver name karthik. But suddenly the details vanished. I was searching in your rides. In the list nothing is available. I was shocked. I called ola customer care no one responded. Today i was having oppittment in hospital. Because o[censored] people i lost. Now next month only i got oppittment....
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H
Harsh Baberwal
from Mumbai, Maharashtra
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account blocked due to cancellation

Hello.

I am a regular ola user ans a month ago my ola account with ola money was blocked.
This was because i cancelled 3 or 4 ola autos because i was getting late and all of them were refusing to come and were asking me to cancel the auto.
I waited for a while and when they didn't cancel it, i had to as mentioned earlier i was getting late.

Please unblock my account.
[protected]@gmail.com...
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C
Chetan Sabale
from Bhusawal, Maharashtra
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auto driver abused and say no to pick up

Address:411039

Who may concern,

I have booked ola auto through app. Then i have called the driver because expected time is already finished. I asked him politely please come. He simply say in reginal language "nahi yet ja tujhi aai ghal. Booking cancel". This not tollarable. I would request you to please take action on mentioned point. Driver
Name:salman shaikh contact:[protected]....
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N
Naveenraj Subramani
from Bengaluru, Karnataka
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incorrect fee charged

Address:Bangalore, Karnataka, 560001
Website:Ola cabs servis

On 15/06/2108 my trip to satellite bus station was booked.. My cab driver cancelled the ride as he was not able to take a turn in my street... And for that cancellation uber had changed me 42 rupees... When raised a complaint they say that we had credited it in place monet but i don't have any refund till date... Ola charges people for their inability... Hope some one can look into this issue as it's day light looting people...
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R
rohan_97
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charged more than what shown during booking

Address:Mumbai City, Maharashtra
Website:www.olacabs.com

Name : Rohan

Ride no: CRN [protected]

The fare after I booked was 75 rs. There was no traffic or divergence of route !! Then why was I charged 99?? Always ola cheats like this. Kindly refund the 24 rs that you have charged extra !! Credit the same to my Ola account.

Ola has cheated me like this many times before and them refunded .
Request your good self to please help me with getting this...
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A
abhi86862
from Mumbai, Maharashtra
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ola horrible

Address:400012
Website:www.olacabs.com

Ola cannot be trusted for urgent and important trips.I booked a rental to pick my small girl child from the bus stop who was returning from school.My wife was unwell so wanted to pick the child and then come back home, and take my wife to the doctor.The driver came nearto the location.(CRN [protected]) And while he was just 25 meters from the location he took a turn and started driving away.When I called he had switched off his cell and on...
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1
102Ashok
from Noida, Uttar Pradesh
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exaborated fare

On 26/06/18 i booked an ola cab for riding from cooperative colony, bksc to bokaro rly station. Eon car was provided and not quanto as indicated by ola. As eon car is considered as micro therefore the price should be less than 190 rs but ola has charged 238 rs which is exabrated amount. Requested to refund the excess amount. Ride details are :
Driver - rajnish kumar
Crn - [protected]....
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K
kunjan panchal
from Vapi, Gujarat
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driver took ride without me

Address:382330

I booked a ride for my father and as being an mobile illiterate guy my father was oblivious about otp text message so i gave it to driver on phone... Then there was some argument arised amongst them regarding ride root and my dad was ready to pay wtever the cost might be eventhough he abandoned my father in the middle of rain... And took ride by himself and cash paid it too... Just let me know whether is this policy? To you can't deviate...
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M
Manickam Palaniappan
from Bengaluru, Karnataka
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mobile got theft - crn2007664834 - driver name - viswanath j

Address:Bangalore, Karnataka, 560102

Dear team,

I have kept my mobile samsung galaxy on5 pro in dashboard. I have missed it. Driver is not responding when i call to my number [protected]. Kindly investigate driver & call me back to the below number.

[protected]

Crn[protected] - driver name - viswanath j

Note :- driver said he did not have change for rs.200. Due to that i have get down to collect change after that it has...
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Address:Thane, Maharashtra, 400603

HI
On 26 June I have earned 818 rs as incentive. OLA returned back mentioned as Faurd booking. No Faurd booking took placed.
If so please give justification on that. IF raised complaints no one reply on that. Customer care people mentioning it's at management level. But there is no proper channel to talk with mangement people. Now a day's ola company create their own rules and we are helpless here....
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S
Syedkhaja Jalaluddin
from Mancheral, Telangana
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booked a cab but not arrived

Address:500028

Hay,
This is the second time i have become the victim of ola cab services. I booked a ride to railway station at 3.30 am. Both the times ride was confirmed and no driver arrived. They did not cancel the ride even for hours and hours. I any how managed to reaching the station, but the question is how reliable is the ola. Another thing is that if we cancel the ride from our side the ola puts a penalty to its customers, and what if the...
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M
Mukesh.dubey619
from Mumbai, Maharashtra
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incorrect charges applied, no one answers at customer care number

Address:Mumbai City, Maharashtra, 400093
Website:www.olacabs.com

Ola driver asked for the OTP number, and then told me that he had cancelled the ride by mistake. I couldn't use the cab but still I was charged incorrectly. When I called on Ola customer care number, [protected], no one answers the call, then I raised this complaint through Ola app, but didn't get any response from Ola. Moreover, I was also charged cancellation fees for the ride which was cancelled by Ola cab driver.

This whole...
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G
GitanjaliK14
from Kulti, West Bengal
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no cabs allotted besides being pre-scheduled(ticket no.#117672800)

Address:Kolkata, West Bengal, 700135
Website:[email protected]

Dear Team,

This is to kindly inform you that I have pre-scheduled a cab from Shapoorji Kolkata to CCU Airport because i had a flight to board on 27th June, 2018 booking ID CNR[protected] AT 6 15 a.m but at the last moment no cab was allotted just a sorry message of non availability of cabs, is this a kind of joke going on, high surcharge is charged every time without any reason, and no cabs are allotted in spite of being scheduled....
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A
Arthi Bala
from Ernakulam, Kerala
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ola auto chennai

Address:600024
Website:www.ola.com

Almost every auto driver in chennai asks for extra fare than what is shown, they only pick up the rides when the traveller accepts to pay 10/20 bucks extra than what is shown.
This is ridiculous. Everytime, one can't be expected to do this.
And as an organization and an entity, ola should take strict actions on these drivers.
In all my last 4-5 ola auto rides, i have faced the same situation. And if at all i don't pay,...
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S
Shrinivas Sundar
from Nashik, Maharashtra
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charged twice for same ride

Address:Pune, Maharashtra, 411038

I was charged twice for same ride. I payed by debit card & money got deducted from my account. Then ola told me to pay again using ola cash as the payment didn't go thru. My account is still not reflected with the loss of money. Ive heard you have cheated a lot of people like this. Revert back to this issue asap. Orelse i will have to take further action!...
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Address:560076
Website:Ola cabs

Car no ka50a 5025 was booked through your app for pickup and delivery to bangalore airport at 12.00 noon on 25.06.18 with cash payment of 1285 inclusive of toll charges.

Instead driver mr santosh took a longer route through nice road thereby incurring additional rs 95 on toll charges and a total fare of 1901 excluding toll charges which is excessive by rs 711 inclusive of toll charges.

Kindly refund and credit...
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Address:New Delhi, Delhi, 110059

Crn [protected]. I had booked ola yesterday evening for going home. Driver confirmed to pick up withing 15 mins. Me and my friend are waiting till 45 mins and ride automatically cancelled. When i call the driver he said there is so much rush so i cancelled the ride. After 2mins he has passed where i was standing. Ola waist my 45 mins and charged rs. 50 for cancellation which i had not cancelled. This is very poor service which they had given....
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P
Pooja Kanaujia
from Mumbai, Maharashtra
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cheated and not reimburse balance amount

I hired a micro ola cab on 25-jun-18 at 9.42 a. M in delhi, india. For this cab facility, the crn was [protected].

I am a regular customer of ola. But after such incidence, i am sufferer. This is first incident which i faced with ola. I paid rs. 602[rs.500+100+2] instead of [rs. 100+100+2] to driver mistakenly. I was in rush. Therefore, such incident happened with me.

In the mean while, the internet was not working...
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