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Ola Cabs / ANI Technologies Complaints & Reviews

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Last updated Mar 31, 2024
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Ola Cabs / ANI Technologies Phone Numbers

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+91 80 6735 0900
1950
862
+91 80 4665 5300
507
294
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+91 80 6735 0904

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Ola Cabs / ANI Technologies Head Office Address

Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala
Bangalore
Bangalore District
Karnataka
India
560034

Ola Cabs / ANI Technologies reviews & complaints page 213

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P
pritish35
from Khed, Maharashtra
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cancellation of the rides by drivers

Address:Pune, Maharashtra

I have been using ola cab service since many months and I am sorry to say that this service is getting ridiculous day by day. Since many days I have been observing that after booking the cab I get the call from the driver asking about the pick up and drop location and after giving the information the drivers say they will reach in some time but they never do so and instead cancel the ride. When we contact them they disconnect the call, this...
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Kiran Inamdar
from Mumbai, Maharashtra
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not getting outstation bookings from panvel area

Address:Raigad, Maharashtra, 410206

Myself kiran sharad inamdar, my vehicle number is mh 46 ad 5329, my registered mobile number is [protected].
I have attached my car in prime play catagery but still not getting outstation bookings from panvel area. Whenever i tried to made outstation bookings from ola cabs booking app these bookings that booking always goes to another vehicle. Why ola blocked me for outstation bookings...
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I booked a cab to chandausi bus stand isslamnagar but the driver took me isslamnagar budaun, i clearly mentioned on my booking chandausi bus stand isslamnagar not isslamnagar budaun, and driver argued me that he's right & he droped me right destination. My total route of km was 170 and he charged me 199 km beacouse of wrong and long distance route....
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P
pqzm
from Pune, Maharashtra
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ola not safe

Address:Mumbai City, Maharashtra, 400080

I book ola micro cap from ulhasnagr to andheri on 12 june 18 at night nearby 10 pm in app fare show me 825 rs. Ride start from ulhasnagar towards andheri driver asked me my target was complete can i cancel trip nearby kalyan area i told him no, driver told i will to andheri but u will not recd bill give me same which u seen in ola app, i told him no no i don’t want to do wrong things i want bill, without asking me he cancel trip as well...
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G
gk2184
from Bangalore, Karnataka
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overcharged rs.152 than the amount shown in app before booking.

Dear team,

Crn[protected]

I was overcharged rs.152 for this ride. Before booking the amount was showing rs.530 and we also took a shortest route on express way (Nice road) by paying toll fee of rs.70 extra. But to be my surprise when we reached the total amount for the trip was too high rs.682 for 34.3 km only. Then overall it is rs.20/km.

I am literally disappointed this time with ola. And this...
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M
Misha Misha
from Mundi, Madhya Pradesh
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rude behaviour of driver

Address:Bhopal, Madhya Pradesh, 462022

#shame_on_ola_cabs dear friends today i used olacabs and i was travelling with my 03 years old son, my child was not able to hold his potty and did potty inside his nappy. Immediately the ola driver jeewan singh has stopped the car and asked me to get out of the car. He humiliated us and left us alone on a stranded road. Request you all to please call the driver on [protected] and tell him that he should at least have some mercy for 03 year...
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+1 videos
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P
Partha Sarathi Dasari
from Visakhapatnam, Andhra Pradesh
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payment issue-driver collected extra cash_crn1721555770

The cab driver was misguided me and collected extra 180 ( 980) by showing wrong bill on the App. I had observed he was disconnected the network while my ride was completed on April 19, 2018. I got the message few minutes after making the payment that I supposed to pay rupees 800 for my ride. I called the concerned driver immediately, he replied that, the amount will get updated later on. I had reported this issue to the Ola customer care,...
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A
Abhishake Dagar
from Delhi, Delhi
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financial and time loss

Sir/Madam
I had booked two flight tickets from Delhi to Bangalore on 25th may costing me 47968.
Flight timing - .15:25, 25May, 18.

I scheduled an ola cab from Dhansa village to Terminal2, airport for 12:20 PM
Can was confirmed according to app.
But cab didn't arrive, neither a text or notification regarding cancellation of cab.
So we called the assigned driver but he would act like cab wasn't...
+1 photos
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Address:New Delhi, Delhi, 110054

I booked ola cabs from t-3 airport terminal on 11th june 2018 in the early ours but many drivers refused and cancelled the bookings after waiting for 15 minutes every time. These are the cab drivers
1. Ravinder lamba; micro white swift, crn [protected]
2. Manoj kumar, mini white wagonr, crn [protected]
3. Pankaj kumar, micro white beat, crn [protected]

I have their pictures in my mobile as well
br...
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S
sapa1243
from Hyderabad, Telangana
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ola credit charges without any rides — scam

I was moved to hyderabad from pune on 12th april 2018. I have cleared all my ola credits by 24 april 2018. On 14 may 2018, i have taken a ride with ola credit as payment and rs.122 was debited. I was keep on getting messages to clear ola credit of rs.180 and when i check the transaction history of ola credit, there are 2 other trades with rs.29 each both on 13 may 2018 and there is no ride details in my application. (Attached screenshots).br...
+2 photos
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C
Chandhiya
from Kuzhithurai, Tamil Nadu
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high charge in madurai

Address:625005
Website:ola

In madurai ola is charged more than rs.30 for 4 kms... Sometimes the charge even goes upto rs.60.. Besides this they also charge us extra money...7 out of 10 drivers usually charge us extra than the money shown in the app... I am not sure about other ola services like cabs... I use auto and every auto driver charges us more money than the actual amount... It's seriously an unhealthy sign...
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N
Nj17988
from Delhi, Delhi
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inappropriate behaviour of driver

This is really sad that ola is keeping drivers with no sense of talking and basic etiquette to behave.
Firstly driver's contact no is updated wrong on app. Due to which time coordination became impossible.
Secondly he doesn't know directions and can't even tell his current location.
Thirdly he has no sense of talking and talked in rude, he refused to understand the location doesn't even try for it.

Please...
+1 photos
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P
Pavani S Rao
from Bengaluru, Karnataka
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drivers attitude

Hello.. I use ola on regular basis.. It was really a bad experience for me today.. I had booked an ola and after the confirmation the driver was on other call. We couldnt contact him for more than 15 mins. By the time i cancelled my booking he reached my location and wen we approached him he said that the booking was cancelled and if we require we need to rebook the cab.. First of all, he was late and he didn't even feel sorry for not being...
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A
Amarnath Sarangi
from Bengaluru, Karnataka
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driver cancelling the booking at last minute

Address:Bangalore, Karnataka, 560048
Website:Ola

I booked a prime suv from ola a day before from my drop on 8th june 4.30 pm to majestic railway station making sure that i have planned the drop well in advance. Ola app shows that the driver details will be shared 10 min before the pick up which also happened but immediately after the cab was assigned the driver cancelled the trip. Now for raising a complaint against that driver i don't see the trip on my app. My question is how can we rely...
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A
Ajayan0211
from Jayamkondacholapuram, Tamil Nadu
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driver cancels car after made to wait 25 min

I booked a car in ola mini he took the booking before dropping the customer on contacting he said he will come after dropping. After 10 min he said the customer dont know where to go so will be late. Then he came some how after 25 min and said he cant go because hus tyre is puncture which was not visible physically. He said he will cancel it though i had the risk of missing the train. Later on ola is charging 50 rs for the fault of the driver...
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D
Dineshkush@2711
from Hyderabad, Telangana
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payment and booking related

Address:Gurgaon, Haryana, 122002
Website:olacabs.com

I have attached my car hr55y-2079 honda amaze. They are considering all rental booking as invalid booking. As per booking all condition are fulfilled, they are taking their commision as well but taking reverse all days incentive.
Booking done by me as per the customer route, making bill of less km. On calling helpline no, saying system i not allowing, system fetches km i correct but always difference was their of 6 km. I have visited...
+3 photos
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I indrika singh booked ola cab as to go for my exam driver doesnt reached and neither informed that he is not coming due to which i got late for my exam this is very unprofessional behavior by both driver and ola.
Detail of driver sanjeev kumar mishra car no.. Up32hn0199 mob no.. [protected]. Please look into matter and take strict action. We are continuously facing this type of problem as we have to wait for a long time and afterward...
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pratishttha shukla
from Kheri, Uttar Pradesh
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misbehaviour of cab driver

Hi,

I have booked ola ride on 2nd june 2018 at 9:08 am. I have booked my ride from mathura to kadam resort vrindavan. After booking the ride, i called up the driver to know about the status. He told me he is on the way but according to my ola status he has not moved a little bit. After 15 minutes, i called him again because i could not find the status in the ola ride he again told me he is on the way. He was only 3 minutes...
+2 photos
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A
ANAMIKA MITRA
from Chennai, Tamil Nadu
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account hacked/ account logged out

Address:560100

My account is hacked on 8th of june 2018. Early morning it was logged out after my ride on 7th of june.

Now when i spoke to customer care i got to know that the account has been transferred to the name of : jks and a different mobile number from my name : aman and mobile number.

The customer care is not even ready to block the wallet as i have my card details saved in it. A person who is able to hack an account,...
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R
ravindra mandagere
from Bengaluru, Karnataka
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cancellation charges 2

Address:560020

I have been charged 75 as cancellation fee. I have not cancelled any rides. Can u pl explain? I have not travelled in ola for a lon time and i just cannot understand tis debit. I wll not ola cabs again. You appear fraudulent
You have shown a cancelled ride from palce grounds or so, which is impossible. Never have i ccancelled ride with you. This fee of 75 is incorrect and fraudulent. Pl explain how and when i cancelled a ride. I dont...
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