Ola Cabs / ANI Technologies Complaints & Reviews

Today morning i came from my native place and go down at jalahalli cross, bangalore. As soon as i got down i booked taxi of type micro through ola app wide no. Crn [protected]. I got call from the drive no. +[protected]. Driver asked me where to drop and i informed him that to drop at abbigere. He disconnected the call. Immediately i received ola message stating that cancellation fee applied. I tried to call the driver again it was disconnecting....

On 26th may 2018, around 8:30 to 8:45pm, we were at western express highway near virvani when an ola cab driver forcefully banged our car several times. The car which the driver was driving was hyundai xcent and the number was : mh 47 y 0721. As there was traffic congestion we were waiting at the side to get it cleared. When the driver drove into the gap and banged our car. When confronted, he started using abusive language and assaulted...

On 21.05.2018 i booked ola from my house which is just next to rahmathnagar childrens park. I gave the drop location as sri sarada college for women, ariya kulam. The driver muthukumar v attended my phone call and asked me to cancel the ride because the drop location is sri sarada college. He told that from there he will not get any booking after dropping me and asked me to cancel. I did not want to cancel and he cancelled it himself. This...

Actually on may 23rd have booked an ola micro and amount shown was 228. After getting into the cab it was. 421 and when i checked it is in prime sedan. I have no other go other than paying the driver. The ola drivers are so pathetic and they never accept ola money and debit card payments. What a chaotic service and it is deliberately done to swindle people's money. A service without a customer care a number provided as such will never picked...

Its not regarding a particular incident but a repeated one. As a ola customer i book a cab, wait for the cab to arrive. The cab driver reach the point, calls and ask for a location and then cancels the ride.

If the driver do not want to serve please let ask them to cancel as soon as they receive a request. Making the customers wait for a long time doesn't make any sense.

If a customer cancels the cab, its charged...

I booked a ola cab today. This was my worst experience with them.
Problem i faced:
I booked cab on date 25 may 2018 at 9:00 am. I called him to know about how much time he will take to come at my pick up location? He said he is on his way. I called him again after 10 minutes, he misbehaved with me and told him that why i am calling him again.
After then he called me and asked about my location and i shared right information...

Dear Concern,
firstly I booked the ola cab a day ago for outstation ride round trip, then driver came approx 45 min. prior to the timing I booked.
I came on my pick up point then he asked directly for cash when I refused to give he cancelled the cab.
Ola gave me another cab but that was fully in bad condition whose front mirror was cracked, AC was not working, no tab, no wifi and seat covers were torn ed.
Still...

Hi team,

I am ashalatha singu today morning i booked the auto from koramangala to command hospital the driver is very rude and he took us in wrong route which is new to me it was showing 87 rs but he charged 130 rs and he is very rude with me and my mother. I want my money back which i paid extra otherwise i will take action against you people. I am very serious about this because he is speaking very rude and he know only...

Driver was not having the mcd and jumped the toll plaza. Suddenly caught by toll officers and penalised with 600 rupees. He was not having cash hence requested me to do the payment.
After getting confirmation from ola executive i have done the payment and th3 agent assured that it will be refunded back. Now ola is not returning the amount saying no payment is made at mcd toll.
Moreover i have the toll receipt as well. I have...

Inspite of putting complaint for the car booking number crn [protected] for 4 times via phone, via email from
May 3, 2018, why are you not able to solve the issue?
Ihired the cab for 8 hours. After dropping me at a place,
When | called up the driver to pick me up again, he told me
That his car got locked from outside and was unable to stop
The trip or pick me up. I had to hire another cab with high farebr...

While i booked auto the destination was within 4km and the fare was 30rs.in spite of repeated reminders the driver took the long route without any specific reason. We have to pay the double fare i. E 60rs which should not be the case. The apps which providing services to customers should take care of this type of issue. Because of driver's fault customer should not suffer. We are late because of the long route which was not at all required...

Today, in peak office hours, I booked an Ola cab from home to work, and contacted the driver when he was 3 mins away. He asked me for directions to my home and said he's coming. Suddenly I see the ride being cancelled from his end ! I kept calling him and he kept cutting my calls. What sort of a behavior is this? Expect Ola to take action against him. His contact number is [protected]....

Myself amrutha bt booked an ola auto yesterday from my place in which my mom had to travel and i paid the bill through ola money. And even i informed the driver through cal i paid in ola money. But when my mom got down in the location as she was unaware of prepayment he collected the same bill amount from mom. I hope you will look into it and return back my money. It is very unfair and i am disappointed with this kind of driver
Auto...

I am complaining cause constantly ola showed no rides for share ride for exact 1 hour from jogeshwari, mumbai or any near by location for that matter, on[protected]. Not even ola auto was available. I had to travel by train to dadar and then book my ride. Also i had purchased share pass for 24 km and still they did not apply the said amount for my ride and overcharged me. Also none of their customer numbers work or respond. Bad service. Very...

It is unfortunate to inform you that 03 rides have been booked on 10th march, 2018 at 08.37 am, 08.45 am and 08.49 am from behela to alipore mint but above 03 (Three) rides have been cancelled immediately as drivers of the cabs are far away from my residence. It is seen that 02 (Two) rides have been penalized of rs. 50/- each.

It is requested to remove the penalties against my account so that i can avail your cab again. br...

I have never seen such a absurd services in my life, i feel i would pass a message to close the services of ola i have booked ola recently and its pre booked at last minute they cancelled the ride and i missed my train do you people give my train fare back u wont... Is this a service if you people dont know to make the business shut the bussiness....

I received otp late, as ola servers were down. This was informed to the driver. And driver started the ride. Shortly after, revived otp which was communicated to the driver. At the end of the ride. The complete fare of ride was deducted from ola money. However driver charged extra 10 rs. When explained to the driver alongwith invoice that the complete fare has been deducted. Driver resorted to publicly shouting at the cutomer and being extremely...

Dear sir / ma'am,
I booked a seat in ola share today around 10:50am, i got seat in the car (Wb05-3948). At the time of booking, car was somewhere in salt lake, i called the driver and confirmed my booking. He told me he is on the way and coming soon. I said fine. But even after 10 mins he was almost in the same location, then all of a sudden he starts the trip and i called him to confirm that whether he has arrived. He said yes. But...

Why is it that you charge extra amount always and then after raising the concern i get the reversal of extra money charged as a voucher and not in the ola money as you used to offer previously..?
This is too bad that you charge high initially and then give the extra chargee back after raising complaint in form of vouchers.

We don't want some extra vouchers... Instead could you please take the fare shown in the beginning...

I have booked ola cab on 16th of may... He asked me to cancel the ride.. But i didn't cancelled the ride.. He come on the location as shown by my app.. Then i called him... He answered that he is already at the location and nd is not want to interact with me on phn.. He asked me to find him on location... He said it is not a part of his duty to call customer for communication about location.. At d end time goes up.. Nd my ride has been automatically...