Ola Cabs / ANI Technologies Complaints & Reviews

Dear sir/madam
I mr. Rajkishore sharma booked ola cab from shahar airport counter vide booking no. Crn[protected] dtd 21-02-18 to mira bhyander. Driver tausif khan with his white dzeir mh03bc7754 picked up from airport properly however in the middle of the drive at goregoan he asked us to take another cab as he told that there is no diesel and the car will not move further and to make payment of rs.337.00.
I asked the driver...

I had booked a cab at around 9:15 am. The eta was too long (16 mins) but i decided to go with it as i had time. The eta kept on increasing and decreasing. So i kept waiting and finally after 35 mins i lost my patience and called the driver. He told me that he had cancelled my ride long time back. The driver didn't even bother calling me himself before cancelling nor did i get any notification from the app. Because of this i was late for my...

Today i had travelled with ola cab dl 1r ta 8848 a white wagon r. We went from the meerut cantt area and i paid the toll fee. But when i received the bill mail i found the toll fee been included in it. Also when i was booking it, the rate was rs.130- 139. But when we reached the destination it was very high i. E. 207rs.
Kindly take action as soon as possible....

Let me list down few of your bad services:

1) not sure how your ride is calculated. You always come up with cheap & affordable rides (Micro or mini). However when i calculate the "rs per km". Its beyond inr 20. Such a shame on you guys to loot us.

2) i think you guys should stop ola auto. Whenever me, my friends or my family tries to book an auto, i never get a ride. The funny part is, i see a millions of ola...

I had booked a cab from bayyappanahalli to anathargange remote ola cab, the end of the journey, i had paid cash of 1657rs and driver informed there is problem with app/mobile, not able to confirm as of now.

After somedays, i am unable to book the cab service from ola, since driver mentioned that i have not paid the cab service amount. Customer care is not supporting in resolving the issue and driver is not picking the call,...

At around 10:30pm on feb 14th when i am trying to book a cab the app restarted and a message popped in saying my account is suspended and asked me to check after 24 hours or go to support. After waiting for 24 hours and i still couldn't get into my ola account i dropped a mail to [protected]@olacabs.com and after multiple mails i got a reply saying that they will look into the issue. After few more emails and no response from them i received...

I am a regular ola customer and use a couple of cabs almost everyday. Never had such a harrowing experience wherein i booked a cab, driver called to ask for address details, spoke really rudely and cancelled the cab from his end itself. This was in the rush office morning hours when delays can be very inconvenient. Driver's mobile number is [protected]. How you take strict action. Thanks....

No reply received until now for the following mail written on
Feb 16. 2018

Hi,

I am really wondering what's the real reason why my account is blocked when i didn't do any conscious violation. It's seriously hampering my travels and as a long time customer i believe ola will clarify my concern.

This blunt reply of yours doesn't serve the purpose but hurting a genuine customer who is left...

I was travelling by an ola cab on wedensday 7th feb from swargate to hinjewadi phase 3. The driver was driving around 70 km per hr and around 11:40 pm near wakad he dashed the car over devider and dashed into signal pole. I was sitting at back sit and was badly injured. I was asking driver to help me to take to hospital as i was heaviliy bleeding but driver was busy in checking the damange happen to his car leaving me unattended on the road....

Hi
I had a trip from sector 4, dwarka to indira gandhi international airport on 5th feb 2018.
The estimated amount was rupees 340 and i have been billed rupees 690, which is clearly disproportionate and disappointing.
The alternative route taken was longer and i was still stuck in traffic.
When i mailed to resolve the issue-your good for nothing-executives mailed that it cannot be resolved. I payed the bill and...

Hi,

I need to understand why my ola account has been blocked.. I have already written on the given mail id on saturday but there is no response.
The complaint no is 90385923...
I am using ola from a long time, what has happened and what violations have been done at my end due to which the account is blocked...
I find this fishy and now is suspicious of wrong doings at ola end.
Pls activate my...

In my last trip from nagpur to bhilai on 12th feb 18. I was to choose the round trip to bhilai as one way trip was not possible for bhilai. So i agreed and took the cab from nagpur. There were 4 tolls and driver told me to pay for return charges at every toll even though i was going to travel for oneway. Accordingly i did that but ethically i feel it is not correct.
Second, since i have paid for hire charges to and fro, i deserve a...

I booked a ola ride from delhi airport to gurgaon sector 48.
My selected payment option was ola money. When i called the driver,
He said he will only drive if i pay him by cash.
I told him that i already choosen ola money as payment option.
He said that he will change the payment option to cash.
I said okay if it is possible. He took me from airport.
During journey he took my phone for changing...

Driver name - deepak ([protected])
White go
Car number - hr55w9008.
He has not come for the pick up and after calling he has refused that he will not come and hanged up the call and after trying continuously he has not received the call once and afterwards also switched off his number this thing also happened many a times ago that driver has refused
Please resolve the problem as soon as possible
Thank...

Hello,

This is extremely outrageous and blatant fraud being committed from ola's end. Do not trust ola neither their driver's rated 4.8!
Here is what happened during my latest ola ride.

1) i booked ola for my father and i opted for upi payment, the amount specified was 394.
2) as mentioned by my father, all the way the driver was busy speaking on call to someone and was hardly any dutiful, i am...

Booked outstation OLA Cab from Bangalore to Mysore. On the mid of the way driver stopped for fuel and asked us to pay Rs 1000/-. In traditional cabs we pay for fuel and at final bill it gets reduced. thinking same way i paid 1000/- and when the trip got ended at 11.30 pm cost of the trip got detucted from by Ola Money balance and finally driver had to return back me Rs 250. It was at around 11.30 pm and driver requested that he will transfer...

I had booked ola share at 12.30 noon and the driver manjunatha k. H. Was forcing me to cancel the ride as he could not come. I have told him to cancel if he cannot come but he did not. The app is not allowing me to go any further.

Also i had booked ola sometime back but the cab did not show up for a long time. I waited and waited and then cancelled the cab. For this you are showing old arrears if 50 rupees whereas it us your...

Ola ride - crn[protected]

0 km 1 min

06:46 am r. K apartments block 22 (Suprabatha), kuvempu nagar, dooravani nagar, bengaluru - pickup

But asked me to leave after otp

Ola customer care informed we are not able to solve this issue because it is a mistake from ola driver side

Called next minute but no-one received. Called after 15minutes to ola care - ola team told...

I have had a couple of issues with drivers not turning the ac on despite us paying for such a cab.

More importantly they refuse to close the windows either when requested as nowadays there is a lot of construction or metro work in my commute route.

First of all you dont have an effective system to raise a support ticket and then when we do contact you give the templated dialogue of how the partner was not supposed...

All of Ola rep's that i spoke today (feb 15, 2018) with since morning were incompetent, unhelpful & made a mockery of my situation (including 2 supervisors-Sanjesh & one lady i forgot her name-if they were actually supervisors as clearly had no apt training or concern or even knew what exactly customer services stands for?!) Plus my ph#[protected] where you mention money is refunded has been messed up with & blocked by Ola folks post lodging...