Ola Cabs / ANI Technologies Complaints & Reviews

I need a serious complain regarding one of the ola share driver kanhu charan giri car-"white bolt osn[protected]" with the disgusting behaviour to the customes.
Firstly he insisted me to come to his destination rather than to come to mine, secondly when i insisted him to have a turn to the shorted distance which could be better for us but he opted for the gps location and still left us not on our destination and instructed us to have a walk and move. This arrogant behaviour should be taken as soon as possible which is giving the bad remark to such brand.

Bad experience on 18.02.2018 early hours with cab driver name by name mohammad azeem ([protected]) from ola reached my home to pick at 4.10a. M. I have to reach airport at 5.45am to report to catch my flight to vizag to addressed in tech fest of engg college as chief guest. As soon as he reached my home at pragathinager, madhurangar colony. I told him to take me directly to airport as i have to report at 5.45am. I also said, i can pay whatever amount for direct for that he has agreed and immediately collected rs.700/- after driving three kms he said he cant go directly and he has to wait for other two customers to take me to airport via mehadipatnam only and there is no option to drive via orr. When i requested him in an very assertive way that i have to go airport pl do not wait till you get other customers as i may miss flight. He had shouted at me and abused that there is no other way either i have leave the cab or wait with till he get another two customers then i shouted at him that he has cheated to collect the money for direct drop and playing with my emergency situation. As soon as i said this he stopped car near vijay text tiles and abused me and assaulted left on the road. As there is no other option left to me other than reaching airport by booking a cab at that moment. I have booked one more direct taxi via uber the driver by name azam ([protected]) helped me to reach airport on time by driving at 130 to 140kmph. The whole day of my mental trauma and agony is immeasurable. I already lodged a on line with ola

Two ola auto cancelled my booking and their behavior were worst over call, they are moving in nearby location.

I just want clarification from ola why they cancelled my booking, i had need of transportation at that time but ola autos are very irresponsible.

I am sending screen shot of that bookings and need to know clarification in written.

Jitendra rastogi
[protected]

I booked ola auto in coimbatore to travel locally. When i completed booking, contact details of a driver popped up. When i called this driver, he spoke with extreme arrogance and told me he'll come only if i pay extra money. I said i won't. On hearing this he just disconnected the call even as i the customer was speaking!! The registration no of this auto was tn66 x 2629
After this i booked another auto and called him. This guy flatly refused to pick up saying that it will be difficult for him to get passengers from my drop off location!! The registration no of this auto was tn37 cm 6808. Request you to kindly look into the matter
What is the difference between a normal auto and ola service i don't understand!

Ola drivers manners is a big concern and so their practices using brand name ola.
Manners less and arrogant drivers and i am thinking to go to court filing complaint about ola. As customer we book ola for rides however my personal repeated experience is worst about within city drivers. And i am seriously thinking filing fir against ola to force customers to interact such stupid drivers.

On 16 th march morning 4.20 am i booked ola for journey to secunderabad station to catch a train, i was shown a fare of 230 rs first. But after some part of my journey my cab was unable to go due to tire puncture. After that the cab charged 96 rs. But after that there were no direct help provided by ola cab or the driver. I tried booking another cab on their app, but prior to the booking the other drivers cancelled the bookings and money got charged from olamoney wallet (50 rs). Disappointing fact is ola is not accepting their fault or returning any money. On the time of need i was not provided with any help and now when i am trying to contact them they are telling its not their fault.

Sir, today i booked a cab through ola in hireing basis.
At 10.01 am., online at my home place durganagar kolkata 700065,
The cab no wb25h0911, driver name :biswajit ([protected])
After booking, driver neither call me nor move from its point, then i contact with him, then he threatened me and told to do anything against him, nobody can do anything against him, i remind him and asked him that i can complain to kolkata traffic police, he didnt care anymore and told again. The behaviour was worst ever, and he denied the duty without any reason. For this driver i faild to do a most important domestic work.
Pl look after the matter immediately so that this driver would be banned or as per your rules and regulation.
Thank u
Sovan biswas
[protected]
This massage has also been forwarded to kolkata dc traffic

Ride around kochi and get flat 65% of[censored]pto rs 65 on 4 micro/mini/prime rides with code kochi65 till sunday (25th march) #iniolamathi. Book now bit. Ly/c_sms

Sir
I got this sms this month and this week tuesday at 11:05 and i'm tried to get an ola cabs at that right movement but while adding coupon code i'm get invalid coupon code error information. Then i'm tried to this same coupon code next day i'm get same information. This is irritating and cheating. As a customer i had this same issue last month.. Pls don't try to fool.. So please check this error and solve this problem too because i love this facility..

Dear team,

On saturday, march 17, 2:14 am, i booked a cab, crn[protected]. From ida cherlapally to chilkanagar on rental basis. While booking the cab rental was shown rs.276/-... For 8kms. But driver wantedly travelled in wrong way and insisted extra amount rs. 350/- from me. Hence i requested driver to show the reading. But driver refused saying that his device is not working properly. But the real truth is he is not the right driver which was alloted to me.

And he dragged me to police station. And i spoke with the officials and they said to driver show the bill and demand for the proper amount.. Wantedly he dragged me to police station so that he can make more kilometers.

And also i did not received proper response from customer care team. And they charged rs. 350/- from me, while in invoice it is showing as rs. 276/-.
Kindly intervene in this issue help me out for my money back.

Dear sir,

I am deep banerjee. I have ola accounts related with the number [protected], [protected] & [protected]. Frequently i use ola cab (Share, prime, mini, micro etc). Frequently i take share pass & take ola money. I frequenly use this from ola app & parallel space alternatively. I use frquently and i suggest to my friends and my relative to use this cab. Unfortunately now when i am going to log in from my those numbers to book the car, i am getting a massage, "your account is blocked. Visit support section to know more.". I am just totally confused. I am not getting understand. I have ola money on these number ([protected], [protected]. Recently i hv added ola money on these number. I use ola cab very frequently and smoothly but i have confused for this block. Please help me what can i do? In regular basis, i use ola cab. What can i do? What is the reason for block? All time i cooperate with driver for pick up & drop in my location, i use sharepass and ola money? I pay right amount all time. What can i do???

Cabs never get booked

2. It shows 2 minutes and when we book, cab never lands up on time

3. Sharing is horrible in ola. It always takes you in the opposite direction. We are here to reach our destination on time and not have a mumbai tour

4. Fares are always much higher then uber

Due to this issues i always have to go for an alternative

Regards
Rishil jhaveri

On 1st march my friend paid a initial amount of 4000 for car leasing service. He has submitted all document but still they are telling DL verification yet to over n waiting for our update. Now if my friend calling to nagavara office they are not responding to his call. Even he also submitted DL extract but still saying wait wait. Bad exp with ola. This is the way ola provide services to customers. Very very bad experience with ola. If he ask for refund they will tell will give your car soon and one more thing asking for pay remaining amount also. Please give a solution to this kind of bad service. I attached his DL and extract also.

Name:Anil U N
Phone number:[protected]

I am book ola riksa for 238 is bill i have one lagage around 30 kg i am asking to driver you charge extra 50 rs i agree to pay but in when he drop me he asking 240+160= 400/- i tell him i complain you in ola but he didn't reply i request to ola i not tolerance this stupid things plz refund my money as soon as possible i have no understand tamil but tamil person is talk with driver in tamil but he stand in 400/- rs

I had lost my bag in the ola cab and now the driver is not ready to return me the bag. He is charging me 500 to return the bag. He said he stayed at koramangala so i decided to pick my bag from his own house but now he is changing his locations and not ready to return the bag. He says he won’t return until i pay him 500. I have my electronic gadgets in my bag which are really important.

This was a outstation trip booked on 19th of march 2018. The driver towards the ongoing & return journey charged rs 1000.00 for fuel as cash. However the total bill was deducted towards ola money. The driver promised to refund the rs 1000.00 but has now denied saying that he took cash from us. This clearly states what pathetic drivers ola has. Also complained against the driver with ola who stood up for the driver saying that he did not take this amt in cash. This is a experience i have learnt that never trust ols in future as they are cunning & cheat people.

Ola cab driver was ready to fight person
[protected] madhu ola cab driver charged me 50 rs on his cancellation once he reached after location he was not called me and i had called on his contact number he is shouting damn rudely you are late and highly dominative impolite high tone of labor ruling town hyderabad as all know about hyderabad gunda gardi for labors rule. This fellow unable to reach he dont know even proper way to speak, if i call him for fight and hitting he was ready i stopped from my side. OLA not cared my twitter review on him and no call center to speak thats his mistake to not a good behaviour to ask clearly to his customer instead he became husband of house wife tell him to send his wife for 50 rs why he is charging to public dear OLA dont hire to rowdies they will trouble to normal people by there rude skills.

Hello,
I am susmitha, a regular customer of ola
And recently have faced a problem of the ola app. My ola account has been blocked for ten days by which causing me inconvenience in booking a cab for my travelling purpose. I contacted customer care, they said to write a grievance since i have violated the rules. Please resolve this issue at the earliest.

This is to inform that we had booked a ride on 8th march 2018 (Time:at 5:00 am) and driver didn't reached to our home till 5:20 am. So we called up to check where was he.
He didn't knew the location we had given. And was roaming around.
We walked around 2 km with our big bags in our hand and ran as we had to catch the train. And distance to be covered was 12 km, which would take around 35 min time.
Somehow we caught him on the road and when we reached the railway station.

The total ride fare was rs.156. But he charged us rs.200.
Instead of his fault he blamed us for nothing.

And this is not one incident.
Before few months ago, we booked ride from airport to home.
So the driver charged us the extra airport charges. (Rs.80 extra)

Request the ola cab company to look into this issue.
And instruct all drivers to charge only what is approved by the app.

Discount offers were given at my mobile number.
But when we claim for the offer, the driver of the cab is not ready to do so.
He says that company is sending offers just for name sake. These offers are useless. Due to such behaviour of the drivers, i stop using ola cabs in nagpur.
Please look into the matter seriously so that the commuters like me do not feel inconvenient.
With regards.

My account has been blocked and when i wrote a mail on the same then they replied that i have violated ola terms and policies

As per my knowledge, i have done nothing that violates the ola policies.
I have written several mails to know that what exactly was the reason that let to the violation of their terms and condition. But i have received no response in regard to this query

Also i am not able to call them since they have blacklisted my number

Not only this, but also i had my digital money in the ola account which i am not able to use it because they have blocked my account

So due to this i am not able to get my money back and also facing lot of inconvenience as i am a regular customer of ola and i don’t expect such type of behaviour from ola