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Ola Cabs / ANI Technologies Complaints & Reviews

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Ola Cabs / ANI Technologies reviews & complaints page 253

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A
Abdul Aijaz
from Jangaon, Telangana
Oct 17, 2017
Mar 31, 2023
This thread was updated on Mar 31, 2023
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blacklisted

Address: 500049

Sir my name is anjaneyulu, i am a driver of ola cab, sir 8 months before i had black listed from ola. Actually my fault is, i don't know how to reverify the ddd. Because of this, i am black listed. I went to office many times and requested but nobody listening. Sir i want to drive with ola please give me one opportunity. I will be a good driver. Thanks....
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Kumarraj Kumar Raj
from Bengaluru, Karnataka
Oct 17, 2017
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Address: Bangalore, Karnataka, 560043

I had taken a ola cab for my father osn[protected]. However the driver demanded rs 750 were as the actual bill was rs 562. The worst part is he has taken both ola money and cash both. Kindly investigate customer care did not respond.

I had tried calling the driver he said he is going to call me back and now he does not receive the call. Very rude

I had taken a ola cab for my father osn[protected] on 11th oct 2017. However the driver demanded rs 750 were as the actual bill was rs 562. The worst part is he has taken both ola money and cash both. Kindly investigate customer care did not respond.

I had tried calling the driver he said he is going to call me back and now he does not receive the call. Very rude
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    V
    vanneri vijayan
    from Jayamkondacholapuram, Tamil Nadu
    Oct 17, 2017
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    Address: Coimbatore, Tamil Nadu

    Shame to say that ola is a corporate, i visited ola coimbatore office, the security is so rude and he thinks he is the boss, good thing, the office like any other office supposed to open at 9 or 10 in the morning, but the security said that the concerned person is not available and asked me to come later, its worse than a govt office, now a days even govt office works better
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      L
      Lakshman Pal
      from Muzaffarpur, Bihar
      Oct 16, 2017
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      Address: 302017

      Sir/ madam
      I would like to inform you that i am using ola cab since a long time. But on 14.10.2017 i was in delhi and i was trying to book the ola cab but then i came to know that my account is blocked. I do not know why account has been blocked. I want to know the reason why my account is blocked and i want to ola cab team to unblock my account so that i can use the ola services.
      Waiting for favourable and quick action.
      Lakshman pal
      Jaipur
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        A
        Akhilesh Patanwar
        from Coimbatore, Tamil Nadu
        Oct 16, 2017
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        Address: New Delhi, Delhi, 110010
        Website: Goindigo.in

        I booked ola cab on 16 oct 2017. Due to unawareness of driver i missed my flight.. I want my money back of flight immediately other wise i will take legal action against you. I started my journey at right time but driver diverted our way and i missed my flight it was very urgent. I loss ed 10000 rs around. If you resolve the problem of my money which is most important i will not take action but if not..
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          A
          ariesanju
          from Mumbai, Maharashtra
          Oct 16, 2017
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          Address: New Delhi, Delhi, 110087

          (Ticket[protected]
          Crn [protected]- complaint against driver and problem not resolved.
          I clearly told the driver that i will pay cash dont use wallet. I paid him cash i dropped. After sometime i saw on my mobile that low balance i was shocked and see that rs. 415.00 was deducted from my wallet. When i lodged a compliant i received said message "we would like to inform you that upon verification, we learned that extra cash was not collected and we are unable to process the refund for the ride"
          I m extremely surprised to receive this message, i have evidence that we have paid cash to driver, we are four people in the cab and every body knows as my mother in law paid cash in front of everyone. I[censored]r driver is right that why he is not picking up phone, he has put my no. On call wait. Such a fraud drivers you have hired. I never accept this kind of service from ola.
          I need my money back otherwise i will lodge an fir against the same.

          Regards,
          Anjali malik
          Cell: +91 [protected]
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            G
            Gauravgarg0018
            from Mohali, Punjab
            Oct 15, 2017
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            Address: Ludhiana, Punjab, 141001
            Website: www.olacabs.com

            I ordered 3 cabs on 15/10/2017
            Crn [protected]
            Crn [protected]
            Crn [protected]

            I was standing on the busiest chowk of the busiest city in the scorching heat of aroud 35°c. Luckily i was able get a good 4g connection, and ordered a cab. For over five minutes i didn't recieved any call from the driver. Then recieved a notification that the driver has cancelled the trip. I thought there must be an error in the system, so i ordered an another cab. But after waiting for over ten minutes in the scorching heat the 2nd driver did the same. I was in a hurry so, i ordered the third cab, but he also cancelled the cab without any reason, or with any phone call. I need answers. If a customer tries to get your services three times, and you are denying him, how the hell are you surviving???
            I want to register a complaint against driver shyam ([protected]) White Celerio DL1RTB1490. I left my portable charger in his cab and he blocked my number because of which i am unable to reach him. I would appreciate OLA to take a call on it and speak to me over the phone as i am unable to reach ola.
            My number is : [protected]
            Misbehave and use very rude word
            Firday my account blocked . and i have sharing cupon and i am ola privaty member . kindly give me solution urgent.
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              N
              neerajvns
              from Bengaluru, Karnataka
              Oct 15, 2017
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              Website: ola

              I booked ola cab on 23rd sep, 2017 evening (Crn[protected]). This is from innovative film city to bangalore. I was travelling with my wife and son.

              Cab was on time and we got into the cab and requested driver to start the trip by adding otp. Driver and some locals forced to leave the cab while me and my family was in the cab (Some equation b/w ola and locals). It was getting dark and there was no other option available we were feeling very unsafe as well. I messaged ola cutomer team saying driver is forcing to cancel the trip while i was sitting in the cab for more than 5 minutes. Later i provided evidence with picture and video as well to ola team.

              I had to leave the cab as there was no option and got bbmc bus somehow. After sometime i received message from ola with the penalty saying i cancelled the trip. When i called ola customer service and mentioned how they put my family on a rick that evening at unknown place even after having confined reservation. They are very ignorant. Instead of taking action against their cab, ola put a fine and moreover blocked my account. I had pre-paid money in my account. Neither i can login nor i can call customer service. I sent several emails to higher management with all photos and videos but no response.

              They are behaving like dictators, they forced me and my family to leave the vehicle at an unknown place that evening even after having confined reservation. They kept defending ola driver, they put a fine on me saying i cancelled the trip (I had provided video evidence that shows i was inside the vehicle), upon complaining they locked my ola account without any notification which had preloaded money in it. Neither i can login nor i can call them.
              I added ola money through my SBI internet banking bt it can not reflect in my ola money wallet .. please corporate .. and do the needful ..
              The details of transaction is as follows -

              “Thank you for using State Bank Internet Banking. Your Transaction Ref No IGACDYUJV8 for Rs.599.0 on 10-Oct-17 07:47”
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                R
                Rohinee
                from Pune, Maharashtra
                Oct 15, 2017
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                Address: Bangalore, Karnataka

                I have faced this issue many times.
                20-30 autos are standing, when i am searching on ola app it is showing many available rides. And when i am requesting for a auto, non of them is accepting the request.
                When i go to an auto driver (Ola auto) and ask for drop, he is ready to drop but demanding 2-3 time extra charges than what it is showing on app.

                This is not at all acceptable. Please take some action against it.
                +1 photos
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                  Z
                  Zahid2304
                  from Raha, Assam
                  Oct 15, 2017
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                  My self zahid hussain, i booked my ola cab from dhanbad railway station to jamadoba, my booking was confirmed. After picking driver named amjad ansari, mob. No.[protected] demanded to give 100 rs extra. When i refused and said to give only payment against bill then he dropped me on the way and cancelled my trip. When i said to lodge complain against this act he misbehaved with me and said complain wherever i want he doesn't care
                  CRN[protected]

                  I hired OLA cab yesterday as per a above CRN number, the Driver overcharged and cheated me by caliming Rs 500/- instead of rs 349/- as per below details. kindly return my extra paid money.

                  driver: Priyanko Banerjee

                  rajesh garg
                  [protected]

                  my complaint against driver - Comment #2885758 - Image #0
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                    H
                    Harish Naithani
                    from Delhi, Delhi
                    Oct 15, 2017
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                    Address: Udham Singh Nagar, Uttarakhand, 262308
                    Website: www olacabs.com

                    Dear team,

                    I am writing this on behalf of my friend who is the atm card user of the sbi.

                    Card holder name :-
                    Puskar

                    She got a call from mobile no [protected] around at moring time 14th oct 2017. The person on call (Sbi banker) is suggesting to reactivate the atm by confirming the atm no (16 digit). She has just confirmed 16 digit atm no and within 5 minutes she got a message as follows -

                    Boi - rs 5696 has been debited to your account from olacabscom.
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                      R
                      Raj_shah
                      from Mumbai, Maharashtra
                      Oct 14, 2017
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                      Address: Bangalore Urban, Karnataka
                      Website: www.olacabs.com

                      Dear team,

                      I am writing this on behalf of my sister who is the atm card user of the boi.

                      Card holder name :-
                      Shah prachi jigneshkumar

                      She got a call from mobile no [protected] around at 3.20 pm 14th oct 2017. The person on call (Boi banker) is suggesting to reactivate the atm by confirming the atm no (16 digit). She has just confirmed 16 digit atm no and within 5 minutes she got a message as follows -

                      Boi - rs 9999 has been debited to your account xx2706 from pos-ani technologies pvt on[protected]. Available balance 811.00.

                      After these message we have called the person back, we have asked some questions about the amount 9999 and he cut the call and switched off his phone.

                      Request you to help us to get our stolen amount back. Hoping for your favorable response. Kindly provide your contact no to reach you.

                      Raj shah
                      [protected]
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                        N
                        nkpsinghbksc
                        from Bengaluru, Karnataka
                        Oct 14, 2017
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                        Address: 827009

                        Sir,

                        On 14th october 2017 one fake person calling from mobile no. [[protected]] claiming to be from syndicate bank took details of my syndicate bank account debit card and illegally purchased for rs. 9999 twice from my debit card account on pos[protected]olacabs62398 at www olacabs com

                        Kindly take action to arrest the person and credit the amount in my bank account.

                        Thanks
                        N k p singh
                        Bokaro steel city
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                          A
                          Ankush kumar sharma
                          from Gurgaon, Haryana
                          Oct 14, 2017
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                          I have booked my ola sharing cab here are the details of driver and his car

                          Mohd samim ([protected]) is arriving at 08:14 pm in a hr55y4611 - white swift dzire. Your total fare is rs.95 and cash to be paid is rs.0. Share otp - 9624 only on boarding the cab.

                          He refused me to pick from my place and said that please cancel the ride i as he cannot pick me. I denied and told him that he himself cncl the ride. After waiting for 20 mins he is not cnfl the ride i called him again and told him to cancel my bookings but driver said i cannot cncl and he said he is coming. I wait for almost half n hour but he didn't came and the suggested time as per ola app it shows only 5 mins. Forcefully i need to cncl the ride and i suffered alot.
                          +1 photos
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                            Sathishkk87
                            from Delhi, Delhi
                            Oct 14, 2017
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                            Address: Coimbatore, Tamil Nadu, 641107

                            I have booked ola cab for my mother from kmch hospital to kurumbapalayam (Coimbatore).
                            Total fare: rs 206 + previous cancellation charge rs. 50 (Tot: rs.256)
                            But the driver charged (Driver name: nagaraj, +91 [protected]) rs. 300
                            Driver forcefully collected rs. 300 from my parents

                            Ola app support is not working
                            Customer care not responding[protected]

                            I need a solution!
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                              Y
                              Oct 13, 2017
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                              Address: Bangalore, Karnataka, 560045

                              Date : 09oct'2017 (Monday)

                              Driver had forced me to charge 100 rupees extra for toll tax, as it's clearly mention in ola policy, customer should not suppose to pay any extra charge besides the actual fair but driver had not given me any other option rather then paying him since at just before dropping bangalore airport at toll tax gate, he asked me to pay him cash 100 rupees for toll and when i had asked me the reason (Since i know, he didn't suppose to ask me toll tax) he told he has to give toll tax and when this conversation converted into argument he finally told me if i am not going to pay him i have to drop that cab & he is not going to drop me, so i have to paid him extra 100 rupees.

                              I want my 100 rupees refund in my ola wallet.
                              The ride details :
                              Driver name : manu kumar
                              Crn[protected]
                              +2 photos
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                                Rishabhkapoor7890
                                from Delhi, Delhi
                                Oct 13, 2017
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                                Address: Dehradun, Uttarakhand, 248007

                                I am in dehradun and booked ola at 6:24pm from my second number.. Ola taxi came and said he will charge rs.600/- before the ride
                                He said he will not go with ola meter and he asked to book another ola and cancel the booking... Ola is worst seriously
                                I was having urgent need and these ola drivers are doing dictatorship..
                                Cab number: uk 07 tc 1113. Tata car indica
                                +1 photos
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                                  Pitchumani Balakrishnan
                                  from Dharwad, Karnataka
                                  Oct 13, 2017
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                                  Address: Gurgaon, Haryana, 122011

                                  I booked rented ola from sector-56 gurgaon.
                                  My mobile is [protected].
                                  After i got into the one car i got message that i have booked another and i should pay two.
                                  The person was not appreciating that i did not book and instead charged for me.
                                  I had to pay rupees 429 without travelling. I shifted to ola from other services as it was going well. You can see the number of days that i used at hyderabad and gurgaon.
                                  Please return my money of rs.429
                                  Oct 13, 2017
                                  Updated by Pitchumani Balakrishnan
                                  i was chrged even though I did not travel.
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                                    Manozstp
                                    from Mundi, Madhya Pradesh
                                    Oct 13, 2017
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                                    Address: Bhopal, Madhya Pradesh, 462038

                                    Ola cab driver was using abusive language when i tried to talk to him about my ride. Please take necessary action against him. These type of drivers should be suspended from their job.

                                    Driver name - saif khan
                                    Working location - bhopal
                                    Booking date-12 oct 2017
                                    Crn no-[protected]

                                    Booking from prem. Nagar nariyal kheda bhopal to db city mall
                                    I request ola cabs to ban such kind of drivers otherwise i have to take criminal proceedings against him.
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                                      Mudit Arora
                                      from Delhi, Delhi
                                      Oct 13, 2017
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                                      Address: New Delhi, Delhi, 110085

                                      10th oct booked an ola cab for cp at 5.30 in morning. Received the confirmation. I had booking in volvo upto agra against payment of rs. 900. Waited till 6.45. There was neither any call from driver nor any message about cab no, driver name or phone no. The bus was shduled for 7 am. India volvo bus refused any refund. Whereas i lost 900+ another cab charges till agra. Lodged a complaint with their budh vihar corporate office without any result. Two days tried their help line with hold of 20 minibuses each time. No response. Pl look into the matter and at least help in getting refund of rsvp 900, leave aside harassment and other expensis.
                                      Rajinder arora. Read mobile no with ola cabs - [protected]
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