Ola Cabs / ANI Technologies Complaints & Reviews

Team ola,

I have booked ola outstation for 30th september to 2nd october (Register mobile number: [protected]) for planned holidays. We booked before two days in advance so at that end time we wouldn't faced any difficulty.

- here first issue started at 4.00 am we received call from ola support don't do payment through ola money give cash to the driver. We said it's fine. Within 5 min we got message...

On 11th oct 2017, i booked a ola ride at 5.14 pm from manyata tech park, bengaluru.
The booking was confirmed and was assigned to ;
Cab number : ka13 b5968
Cab model : silver indica
Driver name : kumaraswamy
Otp : 5304

I waited for the cab for about 30 min. Although the ola-app was showing 15 minutes eta waiting time, i had wait for more than half an hour for the cab to reach my pickup location.br...

Ola the worst when it comes to customer support.
I had taken a ola share ride on monday 09 october 2017, at 4.29pm.
After the ride, while rating and making payment for the ride through my upi mode i've been charged multiple times and again it was asking to make payments even after making 5 times..
1 is the normal payment done, charged 4 times more than the regular fare of ₹146, when checked my bank statement.
Osn...

Hi,
I had a terrible experience with ola today... I was with my family and i asked driver to drop my family at one place. But my home is little far from that place. I told the name of that place because that place is well known place. When my family asked the driver drop them at home he straight forward he refused.
He was asking extra money for the 500 meters, my ride was not stopped yet. It was heavily raining and on top of...

Hello sir,
Crn:[protected]

On sep 23rd 2017 (8.38pm)
Location: 53-55, venkatanarayana road, parthasarathi puram, tnagar, chennai.

I had doctor appointment for my mother in t-nagar above mentioned location, and for return i booked ola, and i informed driver to pick us opposite to the provided pickup point which is 20 feet hardly. Once the driver arrived the location he started shouting @ me to stand...

I am ola select member. And i also paid ola membership in 600 rs in year. I have ola seving cupon and using then contioue and i use ola service rental in 3 year.
Mene iske sambdit all rules ki palna ke hai and friday 06.10 ko last ride ki hai. Driver ne mujse kha me aapke cancelled chargeg revise kr dugacharge. My ola account [protected] hai. Mere no...

On 08-oct-17 i took cabs from both uber & ola in hyderabad for my family.
The distance and timing is just as same, whereas uber charged me only rs.338... But ola really looted me rs.706 saying peak fee when roads were clear and no rain at all.
Its really a day robbery from the regular customer like me. I didn't get any mode to reach them to complaint about this excessive charges, to avoid quarrel with driver we paid complete...

Hi,
Had book a ola ride when driver come to pickup point and i went to site inside the car suddenly driver aks for money even hi don't have a patience. Afther that i given he money then he strat ride and when he come to near to my drop point he strated notanki ki aage nahi jaunga tume edharhi utarna padega like that, or mere sath mera dost bhi tha to usko bhi aage tak drop karnese mana kiya or bich rastemehi shodke chala gaya. br...

Today we have booked a cab boarded at 10:50 pm from central to my home at madipakkam.. He has not listen us and went irrelevant and long route for sake of more money and wasted our valuable time.. Replying us very rudly and even wi t care about ola complaint.. When i said i will make a complaint against him.. Which makes me ola journey as worst experience... Car number:tn09ce9975/otp 1134...

Hi,

I am a regular customer of ola. That very day, i had taken nearly 3-4 rides using ola.
On my last ride, while i was booking, i was shown rs.72 and there was no surcharge mentioned.

I took a ride from it park to manimjra.- (5.9 km). When i end my trip, i was charged rs.239/-

I asked the driver to call the support team and he said that he would update the bill. I paid rs.72 and left.br...

On 28/09/17, at around 09:15 am, we booked an ola “mini” cab from greenwood park, new town, kolkata (Residence) to howrah railway station.
We received a confirmatory message from m/s ola that our booking has been confirmed giving us the details of the cab, driver etc.
Few minutes later, the driver called me & said he was at the location when i told him to enter our gated community he said he would pick us up within next...

Dear sir,
Re: advance booking of mini vehicle on 29-09-17 scheduled for 04.15 am on 30-09-17 to sahar airport

I am surprised to receive your sms on 30-09-17 at 05.40 am that i will charged rs.75/- on my next ride as cancellation fee. I could not immediately take up this issue as i was on gruop tour to nepal and i returned on 07-10-17 only.
Let me make it very clear. Though the vehicle and driver details - wagon...

Yesterday while availing rental service of 4h-40km with mr arghya das vide crn [protected] the driver was expressing his unwillingness to drop us our destination well after five minutes of riding and ultimately he has done so by dropping us forcibly at a location 4km away from our destination ignoring our request done repeatedly. He concluded that authority will not pay him for further journey. But it was only 30.5 km. At that point. Previously...

The auto driver has charged rs. 150/- than the ola ride amount which is rs.132/-. Before starting the ride he confirmed the amount and whether amount will be paid through ola money or cash, i said money, but he did not accept, then i agreed for cash. After dropping to the location, he asked rs. 150/- instead of rs. 132/-. Still i paid him. After reaching home i checked the app where i found that he has deducted rs. 132/- from ola money also....

Date of incident: 6-oct-2017

Issue with driver: vijay ([protected]) red swift dzire ka13c1618.

On 6th oct 2017, i need to go airport to catch my indigo flight at 7:10.

I have less time, so i booked ola prime cab at 4.40pm. I am at pick up location, waiting for driver to come. Meanwhile i am tracking driver location in ola application and i called to him, told him clearly like i have urgent flight...

Hello team,

My issue is about some 2 months old pending payment of rs 94 that ola is claiming while i book my cab. This has been told to me today when i spoke with the customer care team, that this is about some payment pending of aug 12.

In my past 2 complaints with ola, the reps i spoke with called it a technical glitch and mentioned that it will be resolved in 48 hours as they cannot see why is it showing...

I booked a taxi hr55q4991, hari singh.
I waited 15 minutes for him and at the last moment he cancelled the ride. I mean it's okay to cancel but he didn't pick up my calls, i tried to call him 5-6 times for asking where he is. And the the top of it, he's such a horrible driver. I mean, he doesn't know how to talk to the customers. It was as if he was doing a favour to us. Doesn't have any sense of talking. I asked him why he didn't...

Driver of mh 12 nx 2242 (Eco) plying from khadki police station towards aundh rd at 3 pm today was recklessly driving. Under the railway bridge when there was no place to go for a second vehicle he came parallel to me and splash water on my dress and tried to overtake me under the bridge. I stopped this man and scolded him, he said he was in a hurry. This type of drivers are dangerous on the road. Pl do the needful to make him understand....

I had booked an ola ride served by vijay having crn[protected]. During booking there was no indication of peak pricing charges but after charges they added 2.5* as a peek pricing. I am very confused with that pricing the total price fare was 642 rs. They had taken 385 rs as a fare increase. Please take some necessary step to stop that fare hike without prior acknowledge...

Just want to know this is not the first incident, but i came to know after this incident only that how ola scams its users.

This happened on 6th october, 2017, i booked an ola prime sedan for my mother's travel from ulhasnagar to malad with crn[protected]. I booked a cab for inr 1263 as at the time of booking the fare breakup was not available.
After the ride i requested for an invoice to check the fare breakup. I found...