Claimed

Ola Cabs / ANI Technologies Complaints & Reviews

1
Updated: Sep 16, 2025
Complaints 9486
Resolved
241
Unresolved
9245
Contacts

File a complaint to Ola Cabs / ANI Technologies

Having problems with Ola Cabs / ANI Technologies?

File a complaint and get it resolved by Ola Cabs / ANI Technologies customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Ola Cabs / ANI Technologies reviews & complaints page 26

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
ajaysingh@123
from MUMBAI, Maharashtra
Aug 6, 2022
Report
Copy

Today at around 8 pm I took an Ola Cab from Girgaon Chowpatty which broke down after a few kms. The car wouldn’t start after multiple attempts. So I was forced to take a Black.
A few minutes later, while booking another cab from Ola, I saw some outstanding amount pertaining to my ride. Surprisingly, the ride was showing ‘completed’ and full fare is being charged for that. After this incidence I booked Yellow cab. Shifted my luggage and to my residence.

I tried to reach the Ola support but I didn't get any support from ola. vain.

Unfortunately, Ola continues to say that the ride as completed and that i have to pay the fare for that, else, i wont be able to book another ride with them.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    W
    Weddings Dev
    Aug 6, 2022
    Report
    Copy

    CRN [protected]
    Firstly driver denied to reach at the pick up point then started abusing without any reason. We can’t tolerate this from your listed driver also he didn’t cancelled the ride.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      B
      Bismika Buragohain
      Aug 6, 2022
      Report
      Copy

      Address: Borivali

      Ola post paid is really a fraud application which they have introduce to trap people n harass for money.I had a similar experience for last 3 rides of mine which was paid in cash but inspite of it calls n mails are coming repeatedly n even message of legal action.Good source of income they have started.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Sushi_1995
        from New Delhi, Delhi
        Aug 6, 2022
        Report
        Copy

        CRN [protected]
        Booked ola cab from rk Puram to Siri fort road. Driver ended the trip midway in munirka which is few meters away from the pick up point and car couldn’t move ahead. I had to take another travel mode to reach my destination. But I was charged the whole amount. Mode of payment : ola money postpaid
        Tried calling customer care nobody answered the call.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          ShivaSingh19
          from Mumbai, Maharashtra
          Aug 6, 2022
          Report
          Copy

          Hi Ola,
          Since I’ve already paid my dues, I’ve constantly receiving the call from your executive and that too from personal number one of your executive names Sonali called my regarding payment and said when are you doing payment I’ve already done the payment then why am I receiving the calls her contact number is +[protected]. Please look into this and also an executive named Nidhi Kulkarni is also messaging me at the same time her contact no is +[protected] please look into this asap, this has been a headache for me
          Thanks!
          Won’t be using ola anymore, Uber is way better then this god
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            J
            jain21mayur
            Aug 6, 2022
            Report
            Copy

            Address: N4 cidco, Aurangabad

            Hello,

            I Am mayur jain, from aurangabad, my registred mobile number is [protected].

            At last time is booked Auto for local services and 3 times the auto driver canceled the ride from there side. Thus also the ola applied charges on my application, that is added with next ride.

            Due to this fraud and bad services i want to complaint againts them
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              Vanisha. Rane
              Aug 5, 2022
              Report
              Copy

              Address: Anand Rao circle

              I took ola ride today. then there was no option to pay online so i asked the ola driver whether he had Google pay and paid him through Google pay but unfortunately my Google pay payment got stuck so the driver was not ready to wait for confirmation he asked me to do payment from Paytm again so i paid him through Paytm and finally he received both the payments. I paid twice payment for the same ride. Please help to to solve this and get my one payment back.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                Danishrpr
                from Raipur, Chhattisgarh
                Aug 5, 2022
                Report
                Copy

                Address: Raipur

                My cab was attached with ola 2 years back i am not in ola cab Buisness anymore but i am getting automated calls everyday from last two years please stop the calls for my number [protected]
                Just now i received another call it is not resolved
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  O
                  Oli11
                  Aug 5, 2022
                  Report
                  Copy

                  My ola money postpaid has been blocked even after clearing the dues.
                  It's been one month since I was not able to use my ola money postpaid.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    pavankumar Rathod
                    Aug 5, 2022
                    Report
                    Copy

                    I had booked a ride on 22 Jun, with ride CRN :[protected] total amount of ride was was 288 i paid it via phone pay then it started showing pay via cash so i had to pay via cash also, amount has been debited i never got the refund, please look into matter and refund the amount of 288, i have attached files where i made payment to ola and driver below
                    +2 photos
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      L
                      Lalli75
                      from Chennai, Tamil Nadu
                      Aug 4, 2022
                      Report
                      Copy

                      I have taken trips by Ola on one on 30 May 2022 & two rides on 1 June 2022 amounting Rs.159, /- Rs.201/- & Rs.204/- respectively.
                      Vide CRN [protected] [protected] and [protected], paid through (OlaMoney Plus) and cash as well
                      During these trips I have wrongly pressed the Ola Money Postpaid option and at the end of the trip, have paid the money in cash too. This happened as I was not aware that this option had got pressed.
                      .
                      This was noticed by me only after 30 days when I saw Ola's message of Ola to pay money back. I raised a request to reverse this through Ola App but they informed us that they can't reverse this as it is more than 30 days old and hence to write mail in this regard. Till date no one from ola is responding and sending only reminders.

                      Kindly look into it and do the needful for reversing this claim.
                      Thanks
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        kittu.sharma
                        from Pune, Maharashtra
                        Aug 4, 2022
                        Report
                        Copy

                        Dear concern, I have tried booking ola on 25th July from Delhi but it been cancelled, even though the amount of Rs.550 & Rs.11 charged from my paytm account which was first shown hold but deducted from my account my ride no is CRN [protected],
                        I followed so many times but there is no response.
                        Please refund my Rs.550 & Rs.11 and I have attached the statement of the account for your records.
                        +1 photos
                        Aug 29, 2022
                        Updated by kittu.sharma
                        My complaint is still unresolved
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          J
                          jamsheed
                          from Hyderabad, Telangana
                          Aug 4, 2022
                          Report
                          Copy

                          Address: IITMADRAS

                          Dear sir,
                          I have book a ride from IITM to madhavaram, and I paid Rs.381/-, by PayTM, but it was failed. Then I paid by phone pay same amount Rs 381/-, then after resolving the problem of PayTm, the 381 rupees automatically deduct from the account. So two time money paid to ola.
                          Please resolve this issue and refund my money 381 rupees.

                          Thank you
                          Aug 09, 2022
                          Updated by jamsheed
                          I request the authority to take action over this issue and return my 381 rupees back. Please
                          Thank you
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sandeep7675
                            Aug 2, 2022
                            Report
                            Copy

                            Address: Bangalore

                            Yesterday I have taken ride from kalyannagar to yeshvantpur railway station at 7.30 pm. After reaching station I tried to pay via phonepe but it was still pending so driver asked me to payin cash I paid and he left, later money got deducted from phone pe as well. You can see payment mode in ola app as cash .please resolve this
                            Driver name: Yalaguradappa kamaladinni
                            Prime SUV
                            CRN [protected]
                            Vehicle no : KA 53D1643
                            MODEL: Xylo
                            Aug 02, 2022
                            Updated by Sandeep7675
                            Transaction I'd: T2208012003320200639706
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Santhi@123
                              Aug 2, 2022
                              Report
                              Copy

                              CRN no: [protected]. the Payment have been done to Drives Phone-Pe number on 29th june 2022. but the application is notifying as the payment is pending for a month.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                L
                                Latasri
                                from Mumbai, Maharashtra
                                Aug 2, 2022
                                Report
                                Copy

                                Ola has charged me cancelation fee of 150 each for 2 cancelations which were done by the driver.
                                The driver charged me 300 rs extra for no reason.
                                The billed amount is 500 rs more than the estimated fare.
                                I am in a loss of total 1100 rs for a billed fare of 2653 rs.
                                The support feature in the ola app isnt of any use. It always says that there is a technical issue
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  KT Bhat
                                  from Bengaluru, Karnataka
                                  Aug 1, 2022
                                  Report
                                  Copy

                                  Date-01aug2022
                                  CRN[protected]
                                  Driver name- Vasantha Kumar NA
                                  Ola Prime Sedan - Silver Verito
                                  KA13C0082
                                  Driver was very abusive and arrogant. It was a terrible experience and scary too. I felt like these kind of drivers may go up to any extent. Ola should do the basic background verification of the drivers, it is really not safe for any travellers.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    KT Bhat
                                    from Bengaluru, Karnataka
                                    Aug 1, 2022
                                    Report
                                    Copy

                                    Date-01AUG2022
                                    Company- OLA cabs
                                    Driver name- Vasantha Kumar NA
                                    CRN number- CRN[protected]
                                    Vehicle- Silver Verito
                                    The driver was very rude and pathetic and was yelling at me throughout the ride just because I told him to go in correct route. He used abusive words and asked me to get down in mid way, as I was getting late I requested him to drop me at the location, as I was alone I felt its not safe to argue with this person. One thing I understood it is very unsafe for female passengers to travel with such mentality drivers they are capable of going to any extent. I am travelling in OLA cabs regularly from past 5yrs and never came across such impolite and worst driver ever.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Akash_Rai
                                      Aug 1, 2022
                                      Report
                                      Copy

                                      Yesterday, I have taken a trip from Ola Cabs but till now i have not recieved the invoice for my trip after successful payment. While trying to mail the invoice, it is showing "Not available" screenshot attached.
                                      Kindly look into this matter.
                                      +2 photos
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        Abhisvara K
                                        Jul 31, 2022
                                        Report
                                        Copy

                                        Website: www.olacabs.com

                                        I had taken a ride through the Ola app on April 30 at 2:49 pm. The CRN is [protected]. I had paid through UPI for the ride. However, the payment status on the app is 'Pending'. In spite of raising requests about the same, no action has been taken. Due to this, I'm not able to book any rides. Kindly resolve the payment status.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit